Hard Drive Replacement Issue

The IBM Deskstar 60GB hard drive, in my G4 Quicksilver 933, started to go South on me this week. Last night I purchased a Seagate 120GB to replace it with but when I boot from CD it doesn't show any volumes install the OS on.
I'm not concerned about recovering anything off of the old drive as I've already backed it up on my external drives. But, how do I initialize a drive if I'm replacing it as the master? Can I do it from CD? I don't know how to access a disk utility. The CD automatically starts the install process.

right you are.
just to help anyway when you boot up with the installer disk and you end up getting to the point where it lits what language you want to use. goto the file menu and goto the list and select disk utility. this will allow you to see all the drives. the new drive might be listed. there you can then choose to format the drive whatever style you wish, with or without OS9 drivers, etc.
then when finished continue using the installer and install new OSX on the new drive.

Similar Messages

Internal hard drive replacement issue...(a bit wordy)

I am the second user of this white core duo MacBook - the boss's hand-me-down.
The original hard drive was almost full when I received the unit, so after using it for a while I decided to replace the internal drive. I have an external WD 320GB "My Passport" formatted for Mac use that works just fine - it keeps the Time Machine backups on one partition and a Carbon Copy Cloner image of the original internal drive on another.
I recently bought a WD 250GB Scorpio Blue (WD2500BPVT-00ZEST0), stuck it in the computer, formatted it (Mac OS Extended (Journaled), GUID) as a single partition and put the CCC image of the original drive on it. All was good. New drive booted and functioned as expected. Four days later it failed (question mark appearing on restart attempts). The disk utility applications in four different OS's failed to recognize the disk. Short story is WD sent me a replacement, but 320GB rather than the 250 - a WD3200BPVT-00ZEST0.
I eventually got the new drive partitioned and formatted and installed Snow Leopard from my update disk. All this transpired with the drive docked in an external USB dock.
During the OS install I took the opportunity to set it up in my name rather than my boss's name. (was this a mistake and the source of my problem, I wonder?)
I can boot from this newly built drive when it is docked, BUT NOT when it's installed internally in the laptop. It is recognized as an available start drive during restart, and I get the "apple", but the spinning wheel keeps on spinning without actually booting (or at least I get tired of waiting and the fan keeps spooling up - I eventually just turn the power off).
Is this drive, at 320Gb, too big for this laptop to use internally? (but the 250GB one worked)
Did I make a mistake in creating a different default ID (me rather than the boss) while installing the OS? Is the laptop "remembering" the user setup from the original small drive somehow and refusing to work with the new drive's new user?
This is my first "Mac" experience and I really like the way the OS treats me and the "look and feel" of the GUI, but this has been somewhat frustrating. (I WILL stick with it though, I plan on buying a new MBP next summer.)
Am I forever destined to live with the tiny original drive and be relegated to carrying around Passport drive to get most of my data files?
I now have three drives I can boot from, but I'd really like to have the big new one actually usable from inside the laptop rather than sitting in a dock (with all it's cables).
Thanks for reading this far.
Dave
Message was edited by: Dave Swinnard

Dave Swinnard wrote:
Booted from the SL update disk and ran disk utility to attempt to erase the existing data and repartition - no go. Attempts to erase, change partition size, repartition, verify, or repair all met with an error about being unable to unmount the drive.
OK, so push ahead...
He's dead, Jim.
The hard drive works outside of the laptop.
Your USB enclosure probably runs slower or something.
Has there been some (unknown to me) change in the specifications of 2.5" SATA hard drives since the original one was spec'd for this laptop that renders the newer ones unusable?
I prefer to have other people keep up with this stuff instead of me. I buy pretty much all of my equipment from OWC. If they sell it, it will work with your Mac. Even if you don't buy from OWC (but you should), if you buy the same model numbers that they sell, you should be fine. OWC doesn't sell this drive. For me, that would be a red flag.
(WD claims their "advanced formatting" is OS X compatible without the realignment required by certain versions of Windows, but is it possible this is a hardware related issue with the MacBook?)
OWC does sell the "regular formatting" version of this drive (WDGWD3200BEVT). Perhaps it only works in newer machines. The WD support page also mentioned that cloning can screw up the drive. I never recommend cloning except in some very specific circumstances. I do that not because I know something, but because I don't. I'm not entirely sure what those clone tools are doing underneath and if they've been tested on these new drives.
Maybe put it back into the enclosure and partition it again into a single volume. Make sure to use the GUID option. Don't do anything else with it. Put it back into the Mac and try again. If it fails again, get a different drive.

MacBook Pro Hard Drive Replacement issues with OSX

Ok so i just replaced a hard drive in a macbook or 17" 2009 and it's fairly simple. I replaced it with a 500g seagate hybrid drive.
After fter doing that I put the old drive in an enclosure so the client could have all of their pictures, etc. I tried to install yosemite onto the new hard drive from the recovery option on the boot loader. It took four hours, but finnaly made it, and when it did it just sat at a grey screen forever. the mouse worked on this grey screen which was wierd, and it hovered there forever. I tried the same process again, this time leaving the grey screen overnight. Nothing. Still.
PLease help.

Is the 640GB WD approved as an internal drive for your MBP? If it is, then the clean, formatted drive with no OSX should be installed in the MBP. Then start up (holding the "Option" key) from the OSX installation disc and install OSX. After a successful installation, the MBP will restart. Then run Software Update to get the latest version of OSX.

Internal Hard Drive replacement issue?

Hi,
Last night, I upgraded my internal hard drive from 20Gig to 80Gig, and I added a DVD ROM drive so I can watch movies (instead of playing CD's only). I ran the hardware test disc and everything passed.
In addition, last week, I installed 512MB of additional RAM. The physical installations of everything was really a lot easier than people in the forum would have you believe, but Pismos are definitely easier and a lot more user friendly when it comes to upgrading.
The problem is I don't have any iBook installation discs. I DO have the 4 original restore discs, but when I attempt to do a restore, the restore option is grayed out and inaccessible. The eject and switch disc option only shuffle between image and disc. The HD icon won't come up. Startup without the restore discs only boots up to the question mark.
Obviously, I didn't know that I was supposed to back up the original 20Gig drive before removing it. I guess I can put it back in, back it up, and take it out again. My question is, before I remove the 80Gig and reinstall the 20gig, does anyone know of another option to get the restore option to not be grayed out?
If not, then I have another question. How can I back up the original iBook drive on my Pismo's external 300 Gig Firewire Seagate without destroying all the data I've backed up from the Pismo.
It is partitioned into 2, but one of them is only 10Gigs large as a mirror of 1 of my Pismo's 10Gig HD? If it isn't possible, then I guess I can destroy everything on my Seagate and reinstall it again when I'm done upgrading the iBook. I would rather not do that though.
Thank you in advance for any ideas you may have on the subject,
A Little Fish in the BigMac Pond

Check Apple's Knowledge Base article on restoring your Apple software for links to the proper instructions for your model (which depends upon which software came with it). Most likely, the Restore discs are not startup CD's, so you can't use them until OS X is installed on the computer.
You need the installation disc to initialize the drive and format it as Mac OS Extended (Journaled).
I haven't used it, but DiskStudio is supposed to allow you to partition without erasing the hard drive.

Macbook pro Hard drive replacement issue, won't read new drive.

I have a Macbook pro Core 2 Duo. The 2nd generation Macbook pro. I am trying to install a 640GB Western Digital Scorpio Blue hard drive. I have formatted the new drive to Mac OS Extended (Journaled) with the GUID table though an external USB enclosure. I have installed OSX from the CD's onto this new drive and can boot from it externally. When I install it internally and try to boot I get a gray screen with a stop sign (circle with a line through it). If I boot from the install CD and use disk utility the compter sees the drive as 4.6TB and can't format it.
Why would this drive work in an external enclosure but not internally?
I can boot from the drive so it should be good.
My original HDD works in the computer so the connections should all be good.
I am confused. Any help that can be offered would be appreciated.

Is the 640GB WD approved as an internal drive for your MBP? If it is, then the clean, formatted drive with no OSX should be installed in the MBP. Then start up (holding the "Option" key) from the OSX installation disc and install OSX. After a successful installation, the MBP will restart. Then run Software Update to get the latest version of OSX.

Satellite L50D - Boot issues after Hard Drive replacement

I have just upgraded my hard drive from the pathetic 5400 crod they supply to an SSHD@7200rpm but now have a major issue.
I initially imaged the os from the old hard drive back to the new drive and have had chronic boot issues (1 in 3-4 boot attempts succeed else it fails at any point (often at the Toshiba startup screen)).
I've reinstalled from a plain clean Win 8.1 ENT disc (trying to avoid the bloatware) and this has the exact same issue and was what I used to format the laptop fine with previously and worked previously.
I've tried reformatting and reinstalling (deleting ALL partitions each attempt) in CSM, UEFI non secure and UEFI secure. CSM is a straight never works no go and both UEFI methods have the exact same outcome.
I've tried with the original restore discs and it seems to work (haven't had time to fully test) but I don't want the bloatware and this should not matter since if I were a customer who forgot to make the restore discs (happens too often) and just had to have a failed or killed hard drive replaced the laptop would now be a door stop.
This seems as bad as Apple for locking people in :/.
So I'd appreciate ideas from people please, I'm not sure if there is a prep program that is supposed to be run over a new drive like PS3's etc (I doubt it) but this is driving me up the wall and will be the last time I consider Toshiba as anything other than a joke if there is no fix.
I've had to replace hard drives a few times in my previous Toshiba laptops and had none of this crod, it has something to do with the UEFI which seems more of a nuisance than assistance at the moment.
TIA.

Hi
In my opinion you should check firstly if this booting issue is related to the new installed HDD or new installed system.
You said that the notebook fails to boot often at the Toshiba splash screen.
The splash screen appears while POST (power on self test) procedure. During this test, the hardware will be checked.
Im wondering if the hybrid SSD/HDD isnt recognized by BIOS during this particular step.
From my point of few this might be the reason why the system cannot be booted up.
Another important note:
The Win 8.1 requires enable secure boot as well as the UEFI boot mode.
Therefore you should enable both options in BIOS.
Last but not least check if you are using latest BIOS version as well as latest firmware for hybrid SSD/HDD

Interface freezing issues and hard drive replacement

Hi, I have an Imac. It was getting slow and kept getting a long time lag on typing etc. So I bought snow leopard, backed up and wiped and reinstalled the lot. Then it started freezing - from moment one (literally). I could move my mouse and stuff was still running but I couldn't click on anything or select anything or get any response at all. Sometimes it would "white out". Only solution was forced reboot.
So I called apple, rand disk utility, kept showing disk errors - file 334576 should be file 334575 etc. Fixed them - they came back after each freeze. So they said its a hardware error.
Took it to shop. They reinstalled and no errors showed in the tests - but then it kept freezing when they tried to use it. Eventually they settled on a hard drive error - fitted a new one (money paid), it didn't freeze in 48 hours of tests and use. They said that if it keeps freezing it must be an intermittent motherboard problem. TBH I'm not convinced because, though it was slow before SNOW, it wasn't freezing!
Anyway, I took it home, put my stuff back on, was fine -
next day, froze twice in 2 mins - once, rebooted, then again, froze instantly before dock had fully popped up! (It seems to freeze in movement a lot - like task switching or dock popping etc).
It was then that I stumbled upon this term online "interface freezing issues" which seems to have been an initial issue with the imac, and there were some early posts about snow too. The problem is exact, if you minus this hard drive error issue, which MAY have been separate problem (cause by shorts caused by excessive cat hair inside computer).
I have read that external drives etc can be a cause, but not heard usb mentioned, only flywire - I have a dual USB port external drive for time machine. But really, this freezing is entirely since snow.
Can I solve this problem?
Do apple acknowledge this problem?
SHould I uninstall it and ask for my money back?
I would like solid, conclusive answers if possible - from people with direct experience. I work online and am also a writer - i am BEYOND dependant on this mac (especially as my partner is seriously ill and I am the sole income just now).
thankyou for reading
Anna
Anyway - ran disk utility - but no errors this time. Which is good.

As for the taking apart part. I'm not too worried. I've read quite a bit on the subject and watched a couple youtube videos. Also, i've taken a iBook G4 apart to it's core to replace that hard drive and did it without a hitch.
I'm a little unsure about the interface for the Optical Drive. From what i've read the HD is a SATA connection. While, the Optical Drive connection is IDE. Is that normal for one computer to have both?
I found two drives both around $100 for each. One is SATA the other is IDE.
SATA
http://www.pioneerelectronics.com/PUSA/Products/BusinessProducts/Blu-rayDisc+DVD Writers/DVDComputerWriters/DVR-TS08
IDE
http://www.newegg.com/Product/Product.aspx?Item=N82E16827118021
Also, the HD from Newegg that I posted above, runs at 3GB/s. I've remember reading somewhere that my iMac will only run the drive at 1.5GB/s. Is that true?

HP Pavilion dv7t-4100 CTO Entertainment Notebook PC Hard Drive Replacement

Hello,
I have HP Pavilion dv7t-4100 CTO Entertainment Notebook PC and I had had hard drive issues from within warranty period. i.e. I purchase in 2010 and had a hard drive replaced in 2011 and again in 2012. Next time it failed in 2013 (almost 11 months apart on an average).
Last time when it failed, the warranty had expired so I thought of giving it a few try e.g. running thru bad sector fixing/writing-off softwares from seagate, Toshiba....this got me out of Smart Drive Error.
I have been using the HDD for sometime now but want to be prepared for the next round and I'm sure it'll be gone for good the next time.
Current HDD is 640GB, 7200 RPM Hardrive (replaced in 2012). HP Part# 621046-001.
When replacing, can I use ANY 640GB hard drive? Can I use a hard drive that is larger than 640 GB? Different RPM?
Any suggestions about hard drive?
The recovery discs I had received with the replacement drive did not work correctly. I had to use the first set I had created right after I purchased the laptop.
Thank you.
--Pratik Patel
This question was solved.
View Solution.

Hi Pratik Patel
According to product manual:
Your system supports SATA 9.5mm or 12.5mm , 2.5" HDDs
supports upto 2 hard drives
supports SSD too.
Single hard drive configurations supported:
250GB, 320GB, 500GB @7200RPM @9.5mm
640GB @5400RPM @9.5mm
750GB, 1TB @5400RPM @12.5mm
160GB SSD
If you want dual hard drive configurations, please click following link (user manual):
http://h10032.www1.hp.com/ctg/Manual/c02666747.pdf
But, there is not hard fast rules that only 5400rpm can be used instead of 7200rpm, which was used to replace your earlier hdd.
hope this has helped you.
thanks
Visruth
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Imac hard drive replacement

Incredibly my rarely used 2011 Imac Hard Drive is toast. I saw they have a replacement program but even though it is way too soon for a hard drive OF QUALITY to be going out so soon as mine - mine is not included in the replacement program.
Which I have a problem with - how odd it is that they had enough trouble with these computers/hard drives to do a replacement program but mine which did the same thing, expired way too soon isn't covered. I've not had use of the computer for 4 months while I tried to fix the problem so it lasted a little over a year.
Anyway I need to know what to do to try to replace it myself as i haven't the funds to take it to Apple for repair. Plus, Apple Computers and me are history I will never buy another after spending over $1200 for a computer that's nothing more than a very large paperweight right now.
How do I know what size and all that?
I may not be able to afford even that so more than likely this is going to be a very nice looking worthless computer going to the landfill.

I Am leaning more toward Kappy's comments, based on your attitude and comments, but I will ask some questions and add some useful comments as I am in a somewhat charitable mood.
Do you still have AppleCare on this iMac?
From your rather blunt comments I assume no, but have to ask anyhow.
This is why I recommend purchasing and registering for 3- year extended AppleCare.
Because of the nature of the newer iMac designs, hardware failure seems more likely or commonplace occurrence. I believe it's more of a excessive heat related issue than anything else despite what Apple has qualified as "normal" operating temps for these iMac models.
Check out the iFixit home site and search for iMac disassembly or tear/take down. Or search for iMac hard drive replacement on the site.
Another option is for you to purchase an external FireWire 400/800 drive as your new boot drive.
Running your iMac from a FW800 drive will be about as fast as running it from the iMac's Internal drive.
If you can afford it get as large a drive as you can afford.
And just for your info, while hard drives can last for years without issue they will go bad, eventually.
Some drives crash and burn faster than others. Especiallly true of the notebook style drives that Apple installs into the newer design iMac. With hard drives, the question is not if they will fail, but when will they fail.
If you had all of your data backed up to an extra, external drive or optical discs to begin with, you wouldn't be so upset about your internal drive dying as your data still would've been intact on another drive or discs in the first place.
I Always advocate for having some sort of backup strategy for your important data in the event of hardware or hard drive storage failure.

My hard drive crashed and I lost everything on my Mac desk top, including my Adobe Lightroom. I had my hard drive replaced but how do I download to my new hard drive? I have my previous serial number but when I entered that, it said it was invalid.

My hard drive crashed and I lost everything on my Mac desk top, including my Adobe Lightroom. I had my hard drive replaced but how do I download to my new hard drive? I have my previous serial number but when I entered that, it said it was invalid.

Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
Contact Adobe Support by chat for serial number issues:
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

After i had my hard drive replaced, i've gone to get my old emails and am unable to find them on time machine. The file com.apple.mail.plist isn't there. HELP!

Pretty sure this will be some sort of user error, but i'm lost.
I had to have my hard drive replaced, so before taking it to the genius bar, i backed up using time machine. I'd had issues with trying to use Carbon Copy Cloner previously so had formatted the external drive before doing time machine. TM seemed to work fine and copied what looked to be everything. Once i'd got the new hard drive in and went to restore everything, when i looked for the file i need to get to apparently get my mails back (Library > Preferences > com.apple.mail.plist) it's not there.
Any help would be MASSIVELY appreciated.
J

Turn Time Machine OFF temporarily in its preference pane. Leave the window open.
Navigate in the Finder to your backup disk, and then to the folder named "Backups.backupdb" at the top level of the volume. If you back up over a network, you'll first have to mount the disk image file containing your backups by double-clicking it. Descend into the folder until you see the snapshots, which are represented by folders with a name that begins with the date of the snapshot. Find the one you want to restore from. There's a link named "Latest" representing the most recent snapshot. Use that one, if possible. Otherwise, you'll have to remember the date of the snapshot you choose.
Inside the snapshot folder is a folder hierarchy like the one on the source disk. Find one of the items you can't restore and select it. Open the Info dialog for the selected item. In the Sharing & Permissions section, you may see an entry in the access list that shows "Fetching…" in the Name column. If so, click the lock icon in the lower right corner of the dialog and authenticate. Then delete the "Fetching…" item from the icon list. Click the gear icon below the list and select Apply to enclosed items from the popup menu.
Now you should be able either to copy the item in the Finder or to restore it in the time-travel view. If you use the time-travel view, be sure to select the snapshot you just modified. If successful, repeat the operation with the other items you were unable to restore. You can select multiple items in the Finder and open a single Info dialog for all of them by pressing the key combination option-command-I.
When you're done, turn TM back ON and close its preference pane.

I had my hard drive replaced and I cant get my email to work on the new hard drive. I have the ! in the triangle next to the inbox. I tried "take all accounts online" and it ddidnt work. The email account is working on my iphone and ipad.

I had my hard drive replaced and I cant get my email to work on the new hard drive. I have the ! in the triangle next to the inbox. I tried "take all accounts online" and it ddidnt work. The email account is working on my iphone and ipad, and my macBook is connected to the internet.

Cant get help with this issue on Apple Support, so I have to go to the Apple store to the Genius Bar to get assistance. All the help issues are so technical in their jargon, that I cannot understand how to fix the issue.

Problems with S400 Hard Drive replacement

Hello Lenovo!
I'm new here so please bare with me.
A little about me: I have been in IT support for over 25 years, both hardware and software side.
I recently purchased a Lenovo ideapad S400 Touch and I am enjoying it. The one issue I have with this computer is that the hard drive is not a solid state. I happen to have a spare solid state drive earmarked for this laptop so off I went to upgrade it.
The plan was to simply replace the hard drive with the solid state and reimage the drive with a factory restore USB key.
These are the issues I am encountering:
1. Lenovo support recommends a windows recovery USB key which does not contain an image of the OS, it is only useful for recovering windows or installing a wim.
2. One Key does not create a bootable backup, nor a wim file, it relies on a hidden special onekey hidden partition created by special software that lenovo does not offer (to my knowledge) and I have not find a workaround.
It's just a hard drive replacement, any assistance would be much appriciated.
Thanks.
Solved!
Go to Solution.

Hi frosted,
Welcome to Lenovo Community Forums!
I believe these guide from neokenchi's post will help.
These are migration options,
Option 1:
1. Insert the original HDD and create a recovery drive (you will need a 16GB flashdrive or higher)
2. Remove the HDD and insert the SSD drive and boot from the recovery drive by pressing F12 to reset the preloaded OS (with softwares and drivers).
Option 2:
1. Use Aomei Partition Assistant Home Edition or EaseUS Disk Copy Home Edition to clone the HDD to the SSD. (Freeware)
2. Use a migration tool like Paragon Migrate OS to SSD (requires a license)
Best regards
Solid Cruver
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Permission problems in my newly installed hard drive from iMac 1 TB Seagate Hard Drive Replacement Program. Is that normal?

Just got back my iMac with a brand new replacement hard drive through the iMac 1 TB Seagate Hard Drive Replacement Program. With only apps installed, no files and fonts added, the hard drive already shows permission problems. Is that normal? The replacement hard drive is a Seagate again, ST31000528BAS. Do people like their replacement hard drive?

Just now looking at these... Last recall 2009 MacbookPro Video issues, I waited 4 years and it took 4 trips to apple store with video of the machine problems... Days and months past, finally with stern discussion with manager, got resolved. Now Drive recall on work machine... better take advantage now. IF IT AIN'T BROKE DON'T FIX IT!
Should have thought of it... Have TM full back up... (will look into clone next time, now that I see this). Take in 27iMac running 10.6.8, 5-7 days, what a joke, my boss will be happy to pay for a week without working. Finally get, "if you have TM back up, 3 days." Get machine back with 10.6.3, hit the R recovery, click TM back up, runs for 2 hours, reboots, looks great. Box up take back to office... update to install - OH CRAP, still running 10.6.3. Updates crash with error on install, BUG PROBELM, nothing runs.
Call Apple... after hours, tells me to boot using 10.6.2 disk, wipe, reinstall OS, udate to 10.6.8, THEN do the restore. GREAT! Only thing 10.6.2 DVD won't read... now back on phone... take back to the store, Genius says, "Oh, can't boot a newer system w/ old disk, that's why it won't read." PROMISES it'll be fixed, if you leave it over night... GREAT!
Pick up next day, supposedly, booted to disk, wiped drive, reinstalled, updated to 10.6.8 and did the RIGHT restore... Looks GREAT... apps run and 10.6.8 OS. Back to the office... CRAP!! not running right... fonts messed up, drop box app needs new install, cocktail needs upgrade, Fetch not working, memorized paths gone... back ups locked out of permissions... ***!!
4 hours on phone with apple and still not solved. Evidently... either different account names caused problems... and/or they never restored personal "settings". Seems there are 3 ways to restor... Running Migration Assistant, Restoring after they load a new OS... or NOW WAITING for them to send me a bootable 10.6.3 disk and then boot from disk, w/o installing OS and doing a restore from TM.
Can begin to make enough stink!! So now can't back up without doing a full 400 GB back up and possibly destroying any good back ups... can't work, liek having hands tied behind back. WAITING for solution! TICKED OFF!!!

Can I get a data recovery from Apple if my iMac was in the hard drive replacement programme and I wasn't notified about it?

Basically my iMac just crashed and I searched on Google for replacing my hard drive and came across the iMac 1TB Seagate Hard Drive Replacement Program at http://www.apple.com/support/imac-harddrive/
Which is that Apple is asking all 2009 - 2011 iMac users to return their iMac for a free hard drive replacement because it currently has a fault in it. After entering in my serial number, I see that my iMac is elegible for a replacement.
I did register my iMac with Apple, but I didn't receive any email about this program and I lost all my recent data because of the faulty hard drive. I never had an issue before with the drive so this just happened out of the blue.
Is it possible to get a free data recovery from Apple for this? I find that it was a lack of communication that I lost most of my data.

I completely understand that it's my responsibility to back up my data but I have it set to every 2nd month, not on a weekly or daily basis to back up the data.
Apple might not be in data recovery business but could they not acquire a third party to do this?
This is what happened:
It was on sleep overnight and when I tried waking it, it was lagging badly. So I shut it down and restarted it. I phoned into techincal support to find out whats wrong, but they were giving me advice to reset the params etc. But i think it made it worse because it didnt want to get passed the white start up screen.
So I phoned back to ask if it's a usual issue with my version of iMac and the man replied that it isn't common and that I should run the disk utility to check the hard drives health.
I installed Mountain Lion on a USB and started the disk utility. Then it highlighted in red that it's a hardware fault and cannot be repaired by the disk utility. Therefore the hard drive has a serious fault with it.
That's when I Google'd for a replacement drive and came across the program. The techincal guy didn't even tell me about it or anything.
If I knew about this sooner, I would have taken it in for a replacement.

Hard Drive Replacement Issue

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