Harddrive failed, and now I can't get PS back.

I purchased Adobe CS5 Student Edition in the summer of 2010. It's been over a year now, but we have since married, and had to move across the country twice with the military. I know I had the software packed up in a certain box, but the movers actually repacked some of our belongings without my knowledge. I was unaware that my software was missing until about a month ago - my harddrive randomly crashed and I lost everything. I took it in the be replaced, and had to wait almost a month before getting it back to seek advice. I have the email proof of purchases where I completed the student licensing process to receive my serial numbers - I also have the coupon codes and email receipt from my purchase. I tried to download the software directly from Adobe and use my serial number, but it gives me the red cross and says that it is invalid for that product. I also tried restoring the software from my backup harddrive and received the same error. I'm kind of lost as to what to do next - especially since it's a student license. We really can't afford to make another big purchase like this, so I'm hoping there is some easy fix that I am over-looking. :|

You can find the trial for Design Standard at http://www.adobe.com/cfusion/tdrc/index.cfm?product=design_standard&lo c=en_gb.

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