Hardware Issue - Won't Accept CD's
Last night I was using my CD on the Mac Mini, and after exjecting the CD it made a few NEW noises. Now I attempt to put a CD back in, it seems to have something on the right blocking the CD from being inserted.
I have no problem opening this machine (yes, I know how), but I'd like to know if anyone else experienced the same problem AND fixed it. I figure the CD drive got jammed in the eject mode, and hasn't reset.
Suggestions? (BTW: I've already tried the re-boot holding the eject button down twice - no dice)
Mac Mini (PowerPC G4) 1.25ghz Mac OS X (10.4.6)
OK, it works fine for now.
After getting the proper sized screwdriver from Home Depot, I was able to open the cover to the Super Drive directly (4 screws).
The one actually blocking the CD from entering was lock (if I forced it, it would have broken), but towards the back of the dive another arm was engaged, so I gently pushed it back on the same plan as a CD would -- it was a little stiff but it worked. That move then disengaged the other portion blocking the CD from entering. Then, I reinstalled in back into the Mac - make sure the Mac is off (yes, I left the drive cover off).
After booting up the mac, the drive when through it check cycle (the parts actually raised above the plan). Once that worked, I inserted the CD. It worked fine without having the drive cover on top - I could see the full CD spins like normal. I tested it and made sure I could access informational, and it all worked fine.
That's it folks. I save money (for now $110) and have my mini up and running again.
Since it really had no reason to break in the first place, it's likely that the error might happen again, but until then - I have a working drive.
(Sorry, next time I'll take photos)
Mac Mini (older) Mac OS X (10.4.6)
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I'm trying to boot a ultra 80 elite 3D.The memory's are the same.It used to work until I added an extra CPU(same Rev.).The machine powers on then after 30 second I get a low beep sound and thats it,nothing appens :(
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please review the keyboard plug, these pins bent very easily.
There are occasions when a direct-connect keyboard can help,
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Michael -
Need help. App store won't accept my wal-mart pre pay debit. I owe $8.48. There's $300 on card. When I check card statement it says apple ear marked $8.48.....yet the store won't accept card and says there's a billing issue???? Confused.
Hello milkisoo,
Wow! Purchasing a new computer and monitor should be a fun and exciting experience, and instead, it sounds like it’s turned into a complete nightmare. I can only imagine your disappointment when you found two charges relating to its purchase on your debit card account, and I’m sorry for any aggravation this caused.
As I want to provide you some piece of mind, I pulled up your order number using your email address attached to the forum. After review of its payment information, I found we collected only one payment. However, when orders are first placed on BestBuy.com, a pending authorization should show up on your bank card to make sure funds are available for the order until it is fulfilled. From there, the authorization should drop off and the collection charge should appear. This is the case for your one charge of $1,051.69.
It also sounds like an error may have occurred when you initially attempted to place your order, resulting in one of your gift cards not registering properly and the order not being completed. Your card’s issuing bank doesn’t appear to have recognized this and pushed through the pending authorization. This occurred a second time when your account information didn’t quite match up with what we had on file. Please know that we haven’t ordered a collection of these funds and your issuing bank should release the two pending authorizations within 5 to 7 business days.
Thank you for posting.
Alex|Social Media Specialist | Best Buy® Corporate
Private Message -
ITunes store won't accept my password from my iPhone 5 this morning. Ideas? Know issues?
iTunes store won't accept my password from my iPhone 5 this morning. Ideas? Know issues?
And no matter how many times nor what I change the password to I cannot log in to purchase music.
Help!I tried "resetting" my password, but b****y iTunes just keeps asking me for ANOTHER password, and won't accept the password I want to use! I'm getting mighty fed up with iTunes - I'm a senior citizen, and my memory isn't as sharp as it might have been, so passwords HAVE to be fairly simple and OBVIOUS to me. I can't just keep thinking up new passwords because they are getting more and more irrelevant, and I will NEVER remember them.
What am I supposed to do now?
I can't use my iPhone when I'm out of the house, because it won't recognise my new email address and password. I can't use BTFON because it needs my password, which I can't get iTunes to accept.
I can't get the bloody thing to do anything, and although it cost me £600 when I bought it 2 years ago, I'm not very happy with it any more because I just can't get the thing to do anything.
HELP!!!!
Bill -
I recently updated my computer and since then it hasn't let me play netflix saying it is a hardware issue. I'm not sure what to do.
Have you tried (re)installing Silverlight?
https://help.netflix.com/en/node/2086
If that doesn't/didn't work, try clearing history and website data (in Safari: check the History menu and scroll all the way down). -
I upgraded to OS 6 on my iPhone 4 and now it won't accept my password
i upgraded to OS 6 on my iPhone 4 and now it won't accept my password
Hello Nikmuz,
It sounds like your screen is either black so it looks like it is not on, or it is just plain not turning on at all and it is also not being recognized in iTunes. I would recommend the followng troubleshooting from this article to help you determine whether that is the case or not, named:
iPhone: Hardware troubleshooting
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
While connected to the iPhone charger, try to reset the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support.
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Ipod acts like battery's completely drained, but won't accept charge
Ok so, I've had my iPod nano for over five months now. I got it for Christmas 2008. The unit is telling me two different things: when its plugged into anything, it says the battery's fully charged, but when I unplug it, it says "battery low, connect to power source'. So basically my ipod's acting like the battery's completely drained, and when I try to charge it, it won't accept the charge, telling me its full up.
I've been trying everything I can think of to alleviate this problem. I even restored my ipod completely, and put all my music etc. back on. It didn't work.
So I'm thinking that maybe this is an internal problem... something with the battery.Hi Wafflemonster,
Have you used your iPod with any 3rd-party accessories, like a car charger or dock?
Try resetting the iPod by toggling the Hold switch and then holding the Play/Pause and Menu buttons until you see the Apple logo, as described here: http://support.apple.com/kb/HT1320
If the issue persists, try restoring the iPod from iTunes as described here: http://support.apple.com/kb/HT1339
If restoring the iPod does not resolve the issue, the iPod may need hardware repair. Make a reservation to have a Genius take a look at it or call AppleCare.
http://www.apple.com/retail/geniusbar/
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
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Apple Store Refuses to Diagnose Hardware Issue after Boot Camp Installed
I previously reported an issue in the Boot Camp Beta forum, but figured I share this with other MBP users as well. After loading the updated firmware, running boot camp to partion my drive, I installed Windows XP Professional. During the install, the screen would go dark, and come back at irregular intervals, as if there was a video sync problem of something. I managed to get XP installed, and booted it and loaded the updated drives from the Boot Camp driver CD which I had earlier created. Subsequent attempt to use the XP installation result in a constantly blank screen, with only occational glitches, as if there is some activity coming out of the GPU, but it's not working correctly.
This is what led me to take my machine to my local (15 miles away) Apple Retail Store (Washington Sqaure, Tigard, Oregon), and attempt to show the problem to a "genius". HOWEVER... As soon as I mentioned "Boot Camp" and XP, they went into the whole "public beta, blah, blah, blah", "not supported", etc. I tried to explain that I was not reporting a SOFTWARE issue with Boot Camp, but rather a HARDWARE ISSUE which is exposed on my machine only after using BOOT CAMP to partition the hard drive, and then installing Windows XP. All I get was "Well, it works fine in OSX, and Boot Camp is Public Beta, so there's nothing we're going to do". Obviously, I'm livid. And, will pursuing any and all avenues to bring this problem to Apple Management attention. First it was Mark Pienpakdee the "genius" who tried to help me, and then I was further rebuked by Mark Macsurak, Assistant Manager. So, I'm left with broken hardware which won't work correctly running Windows, and no recourse until Boot Camp isn't "Public Beta". What a load of crap. I was so mad, I didn't even bother buying the extra AC adapter I was planning on picking up. ARGHHHHHHHHHHH!!!!!!!!!!!!!!!
I was absolutly shocked that the "genius" didn't react with anything like "wow, what an interesting problem, let's see if we can diagnose it". He didn't even want to see me boot XP to show the problem, only wanted to see that OSX was working normally and send me on my way.
If you have had similar problem at the Washington Square store in Oregon, be sure to let them know by sending e-mail to [email protected], I know I will...
EricIf you are going to send an e-mail you should send it to [email protected] However, nobody from Apple is going to send you a response. The Software is Beta which means it is not ready for Prime Time (Also that means that the drivers are beta too). Plus they say before you decide to install any of this in their write ups that they do not and will not provide any support for BootCamp and/or Windows. So they are right not to do anything if the computer works like it is supposed to under OS 10.4.6. Now they might take a look at somethings when OS 10.5 comes out if it has BootCamp in it. They may have something similiar in it, or it might be a perfected BootCamp. However, I doubt that they will ever provide any support for Windows. There has been some talk that Microsoft is looking into supporting Windows on the MAC. However, as far as I have heard no decision on that has come out as of yet.
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Time Capsule won't accept my user name and password for access - Help!
Hi all,
My Time Capsule seemed to stop working one day and I had to do a hard reset with the little button at the back. After that it worked and I restored my wireless network settings but now I can't access the Time Capsules hard drive with Time Machine.
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I've already tried several resets of the Time Capsule and I've also tried logging on my computer as the Root user and changing my administrator account password back and forth but no go.
Help! and Thanks.Norman & Harry,
Consider the following:
*_Time Capsule Keeps Asking Me For a Password_*
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It is NOT your username and password it wants when you try accessing the Time Capsule. (I know... it SAYS "username and password") But it means the Time Capsule's Name and Password.
You will find that by launching Airport Utility.
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That is the information you need to enter when it asks for "username & password."
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You can see what your current TC password is by going into Keychain.
Open your Keychain and select "login" from the Keychains pane in the top left. Highlight "Passwords" in the Category pane from the lower left.
Sort all the items by Kind. Note everything labeled "Airport...". How many do you have listed? There should only be one "Airport base station password" for each base station that you have active. Also, there should only be one "Airport network password" for each network you have created. If there are more than these, then delete all but the ones with the most recent Modification date.
To see what passwords are being stored, double-click your Time Capsules' entry. A new window will appear.
Put a check beside "Show Password". You may be asked for your own Admin password so enter that.
Now the Password field will display the password you entered into Airport Utility for your Time Capsule
*It Still Won’t Accept the TC Name and Password*
Launch Airport Utility --> Manual Setup.
Select "Disks" in the tool bar above.
Click the "File Sharing" tab.
Is "File Sharing" checked? It should be.
What is selected beside "Secure Shared Disks"? If it says "With Accounts" or "With a Disk Password" then the system will ask you for a password every time it mounts the TC hard disk. If you switch it to "With Time Capsule Password" then use the password you designated earlier in the “Time Capsule" tab. It should only ask you once and then never again - because you had checked "Remember password in keychain".
If you have made any changes then click "Update".
Let us know if this resolves your issue.
Cheers! -
Why does my iPhone 5 take very grainy flash photographs in the dark will a hard reboot be safe to do to try to fix or is it a hardware issue?
And By hard boot I mean holding the home and power button down at the same time for 10 seconds or whatever
I see other people have these grainy flash photographs if you try to take a picture in darkness the picture comes out very dark and grainy I thought the software would ultimately fix this but it's been going on for over a year I usually take my photographs in daylight but I need this to be fixed
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Thank youThe flash on a smartphone camera is tiny. It only lights up a very small area right in front of the camera. It won't light up the whole scene.
Have you seen the size of the flash on a professional camera? Even they can't light a whole scene in the dark.
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You'll need to buy and learn how to use a professional, dedicated SLR camera to be able to take good photos in the dark. It is not easy. -
Why is it that Apple have no interest in helping I have a iPhone 4S and since updating to ISO 7.0.4 I have no wifi at all told me it's a hardware issue and I will be charged for the repair as it's just over a yr old so I've got a 24 month contract so 12 months with a phone that is not working right I have read loads of other people that have the same problem so how can they put it down to the phone and when asked where to take it was told to google it not happy at all apple u need to sort it out never again am I buying anything for yourselfs again DISTGUSTED would be an understatement
No joy at all they just keep saying it's the phone but was fine before update and @metasolaray why should I pay for extra cover when the fault is not the phone but the update they have put out for everyone to install and I am far from being the only person as there is hundreds of people going through the same with this update and it's not been the first time they messed it up
WIFI disabled - Greyed out since iOS 7 update on iphone 4s
56888 Views 229 Replies Latest reply: Dec 8, 2013 9:14 AM by Cheney1980 Branched to a new discussion.
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sugaaarbabe
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 9:18 AM (in response to Tarrantion82)
Apple should take resonsibility for this, otherwise they will lose lots of loyal customers. I have moved away from the ipad due to expense and am now very tempted to do so away from the iphone. Selling a product that prompts an update that breaks the phone is not good.
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punkinbits
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 11:31 AM (in response to Tarrantion82)
Have had the same issues with iPhone 4S since the upgrade. No wifi button, battery draining every 8 hours with no use, phone shutting on & off for no reason at all. I gave in and tried the hair dryer method. Turned the phone off and hel d the dryer over the camera lense area for one minute. Turned the phone back on and to my shock, had wifi button back again. That was 2 days ago. Battery is lasting normal amount of time again and I can use wifi again! Hopefully this will last. I know it doesn't work for everyone but it doesn't hurt to try. Much better than spending the $200 at the Apple store, which by the way, the genius said Apple is aware of the problems but there is nothing they can do.
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Shell1331
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:07 AM (in response to Tarrantion82)
I have exactly the same issue, apple are phoning me this evening. I am not happy and this has really put me off using iphone. It's my first iphone and if Apple don't fix it, it will be my last iphone!!
Like (1) Reply
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 3:17 AM (in response to Shell1331)
you will be fine if you have warranty
If not Apple won't want to know
I know I've tried but they will not help.
I've email bbc watchdog the consumer
Programme to see if they can help.
GOOD LUCK
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:47 AM (in response to Tarrantion82)
Mine happened to with an update. I had nothing wrong before that.
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:50 AM (in response to lin777)
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
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ljguadagnini
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:11 PM (in response to justezenu)
Having the same issue: iOS 7.0.2 with no WiFi / poor Battery stamina and really slow software experience when opening several options at Settings icon.
Apple care agent contacted me and we try all alternatives to isolate and detect if this is regarding a hardware problem. Of course they told me it is. Too sad. My phone is in immaculate condition.
My mother has an Iphone, my father has an Iphone, my 2 sisters have Iphones, my brother, wife and daugther... we all have Iphones. Mine's the only one with this fault (my personal experience: fail prob is 12,5% -1 out of 8).
At this point, I'm evaluating to stop buying apple products for fear that in the future the same will happen with some "premium" product that ultimately they are not.
Too sad, sorry but this is too much.
Like (4) Reply
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 5:08 AM (in response to ljguadagnini)
Join the IOS 7.02 not working club.COME ON APPLE DO SOMETHING YOU MUST B READING ALL THE
COMMENTS.ive emailed bbc watchdog consumer programme havent had reply yet.
Like (0) Reply
Level 1 (0 points)
Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:15 AM (in response to lin777)
I got my 4s in August 2012, as an upgrade on my Vodafone contract Following the installation of IOS 7 I also experienced greying out of wifi and bluetooth. I tried various options suggested on forums however none worked. I took my phone to Vodafone who told me it was a problem they were aware of but couldn't do anything about as Apple had to deal with it. I took it to my nearest Apple store (60 miles round trip!) to be told it was not their responsibility, it was Vodafone's - something to do with consumer law! They also said I would have to pay £160 for a replacement phone as it couldn't be repaired. The 'Genius' was very cagey about it being a common problem by the way!! Back to Vodafone who said it was not their responsibility so back to Apple. This time I spoke with a Manager who told me in not so many words that it was an issue and agreed to halve the replacement cost of £160 to £80. By this time I just wanted it sorted to reluctantly paid £80 for a replacment phone. Seeing as this is CLEARLY a design fault, Apple should have replaced it free of charge. This experience just confirms what I am reading in lots of places about the Apple Company. I was going to buy an iPad but have decided not to now. I shall NOT be replacing the iphone when my contract is up. I too will be writing to BBC Watchdog.
Like (2) Reply
Level 1 (0 points)
Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:18 AM (in response to justezenu)
justezenu wrote:
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
You will probably be told that the solution is a replacement phone. Ask to speak to a Manager and insist on getting it at a lower price. I did this and got it at 50% of the usual repacement cost. Still not ideal but at least it saves you a bit of the money you shouldn't have to pay in the first place!
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:58 AM (in response to Jungletooth)
Yes I had the same problem with 02 and apple no one wants to take the blame.Im glad you are writing to watchdog
As well every one must email them or write to them and I'm sure they will take up the problem for us all.
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vinayak4816
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 7:24 AM (in response to Tarrantion82)
no
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Jerome101
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 8:30 AM (in response to ljguadagnini)
I depend alot on my Iphone and this Wifi greyed out issue is really getting to me!! This caused me to lose some business, but I'm sure I will make up for that in Andriod World. Switching back to andriod should have never switched to apple in the first place.
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Deanmort13
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 9:22 AM (in response to Tarrantion82)
4s owner in the same boat as everyone else.
I setup a service call with apple on Monday this week and was told it's quite a common hardware failure. When I asked why I should be paying for a new phone I was advised to book an appointment in store. Well I've just returned from my appointment with a "genius" who told me that when the update is installing if any component is weak when installing it will be permanently disabled. Was then told £150 for a new phone which I declined.
I've had iPhones for 4 years now but due to this issue and apple washing their hands of any responsibility it will be my last.
Disappointed that a premium product has such poor backup from the manufacturer. If it was only my phone and not thousands of others I'd have probably paid for a new phone but I'll never give apple another penny again.
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Coatezy
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 11:16 AM (in response to Tarrantion82)
Same problem with my partners iPhone 4s. Restored the device but still no luck. Going to book an appointment but it sounds like we wont have much luck as it is just over a year old.
Nexus 5 time I think for both of us.
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Up to Discussions in iPhone Hardware Go to original post Reply to original post -
I installed IOS 7 and now it won't accept my password. How do i fix it?
I finally got around to installing IOS 7 and now my phone won't accept the 4 digit passcode. I didn't think about disabling that feature before the upgrade. Never had a problem before. And yes, I'm sure I'm using the right code. I use it many times per day! I tried plugging into my computer and itunes but since it isn't unlcocked it won't recognize it. Likewise with iCloud. I tried find my phone and it comes up offline. This is a last ditch effort. I can't even phone a friend! Any workaround?
The security is tighter in iOS7,
When you install it for the first time it asks you a few questions to configure these new settings, and I'm wondering that you may be confusing the new authorization scheme for your old password.
When first running iOS7 after the upgrade it will ask you for (not your iPhone password) but your iCloud/Apple ID password.
Read the questions carefully and make sure that you're not confusing the two as prompted. You may not be, but this is my initial thoughts, as the install does not change any existing passwords but does link the hardware to iCloud to further prevent theft.
-Alan -
Calendar will not sync with Google calendar. Won't accept my Gmail password.
iPhone 5s 16GB (2.9 GB free), iOS 8.1.3
When I attempt to enter an event in Calendar, I get a message "Password Incorrect. Enter the password for the Gmail account "Gmail'".
But when I try to enter my Gmail password, the app won't accept it and the same message appears. And entries don't show up on my Google calendar..
I tried turning off calendars in iCloud but that didn't help. Also turned off all calendars
This is not an operating system issue - keeps happening through several iOS updates.Correction: Turned off all calendars in calendar app other than Google calendar for my Gmail account.
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Windows 8.1 install won't accept OEM product key
I downloaded the Windows 8.1 RTM ISO from TechNet today and wanted to test it on a Thinkpad W530 I have here that has a Windows 8 Pro OEM licence.
When I mounted the ISO and ran the setup it's prompting for a product key. I'm confused because my understanding is the product key is stored in the UEFI bios and I was expecting the 8.1 setup to detect it. During the original Windows 8 installation it never
prompted for the product key and activated without issue.
I've checked my product keys on TechNet and I have 3 unclaimed keys for 8.1 that I assume would work but It'd be preferable for me to retain my OEM licence.
I used Magic Jellybean to obtain the OEM key but the 8.1 setup won't accept it and returns "That key can't be used to activate this edition of Windows. Please try a different key."
Any ideas?Hi,
OEM activation is performed by associating the operating system to the firmware of the computer. This process occurs before the computer is sent to the customer so that the software is already activated and no additional actions are required by the user.
OEM activation remains valid as long as the customer uses the OEM-provided image on the computer.
So, if you want to clean install Windows 8.1, you need to input the Windows 8.1 install key to accomplish the Windows installation, after that you can try to activate your system by network or Phone. Meanwhile, I want to know did you got any Windows 8.1
product key when you download Windows 8.1 from TechNet? If so, you can try to use them when you install Windows 8.1.
Roger Lu
TechNet Community Support -
MCP 15 won't accept dvd/cd anymore
I have an Macbook Pro 15" and it won't accept any DVD or CDs anymore. The issue is both in osx lion and windows xp (bootcamp). It just pushes out the dvd/cd after a few seconds. They're not damaged. I'm trying to install a brand new game right now.
I don't know what have started this issue. I normally don't use this drive, so I have no idea when it first occoured.It worked!
My superdrive is as good as new. I can read and burn cd/dvd now.
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the iphone has been acting weird. my iphone doesnt charge whenever it is switched On. When I switch OFF the phone, it charges for 2 mins then comes back On and stops charging. I dont know what the problem is. trust me, the problem isnt from d charger
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hi, i have written a procedure to get the output in excel file. but here i am getting error for invalid path. PROCEDURE TEXT IS A utl_file.file_type; S VARCHAR2(10000); CURSOR C1 IS SELECT * FROM EMP ORDER BY EMPNO; BEGIN A:=utl_file.fopen('c:\','emp
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Hi, I am trying to install Business Content Object.The object was installed without any errors.But i am not able to see the object in Modelling. When checking in the Meta data repository its showing the object as active. I checked to which info obj