Hardware issues on iPhone that would qualify for a free replacement under the warranty, however I recently accidentally damaged the digitizer and now need to pay £177 to get it repaired just for them to send me a replacement phone anyway!
Okay here is my problem: I bought an iPhone 5c about two months ago, and recently knocked it in my pocket and damaged the digitiser – although not the glass, but it is currently unusable. However before that it started really playing up.
Primarily, it stopped being able to tell the time – which does not sound like a big issue, but is in fact a real pain as it throws out all my real-time apps, as well as making all my messages come through completely out of sync with each other. The time just seems to have slowed down, no matter if it is on ‘Set Time Automatically’ or ‘Set Time Manually’ – in half an hour it normally only forwards two or three minutes. Then the Bluetooth would not work, and then the same with the wifi – they just sat there with the turning on icon staying on and not changing. The next thing that happened was that my messages that I’d sent to people would occasionally send to other contacts over imessage completely randomly without me doing anything!
I know these are hardware issues and covered by Apple’s warranty, and they would replace my iPhone if those were the only problems, but as the digitiser is cracked I have to pay £177 pounds before they will even look at it to replace the glass, and that is just so I can send it off again afterwards for them just to give me a fresh phone anyway!
It is also not an option to do a self repair or go to a phone doctor as both of these will use non-apple parts, and void my warranty.
I really am stuck as I don’t have that kind of money for a repair at the moment, and still feel like it would be a complete waste of time for a phone that is currently not working anyway that they would just replace. Is there anything I can do?
"Is there anything I can do?"
Yes, you can exchange the handset for a refurbished out-of-warranty product for £216.44 (includes shipping + VAT). Treat your objects like women - with love, and respect.
Similar Messages
-
Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility.
Does anyone have an idea why the product I purchased (CS4) is not eligible?Hi Louise,
Is your CS4 serial number registered to same adobe id with which you are trying to place the order?
This offer is not available to Education, OEM, or volume licensing customers.
You can send your CS4 license key to me in a private message if you want me to check its configuration.
Here are the Terms and Conditions-
Terms and Conditions | Adobe
Thanks!
Gurpreet -
Is there an "Unread Mail" solution for the iPhone that would allow me to see all new Unread mail in one location?
I have an iPhone 4 (not 4S). I use the Outlook client with an Exchange Server on my Desk.
In order to keep email organized, I have many subfolders (over 100) under my Inbox with rules that automatically redirect the bulk of new unread email to the subfolders.
In the Outlook client on the desktop, there is an "Unread Mail" Folder that lets me see ll unread mail in one location whether it be in the main inbox or in one of the subfolders of the inbox.
I would like to see all unread email in one location without me having to change my rules and work flow that I have been using for 7+ years?
It is much more work for me (so far) to see new email on the iPhone. You have to scan each subfolder in order to tell where the new mail is that just arrived.Is there an "Unread Mail" solution for the iPhone that would allow me to see all new Unread mail in one location?
I have an iPhone 4 (not 4S). I use the Outlook client with an Exchange Server on my Desk.
In order to keep email organized, I have many subfolders (over 100) under my Inbox with rules that automatically redirect the bulk of new unread email to the subfolders.
In the Outlook client on the desktop, there is an "Unread Mail" Folder that lets me see ll unread mail in one location whether it be in the main inbox or in one of the subfolders of the inbox.
I would like to see all unread email in one location without me having to change my rules and work flow that I have been using for 7+ years?
It is much more work for me (so far) to see new email on the iPhone. You have to scan each subfolder in order to tell where the new mail is that just arrived. -
I've just replaced my computer and now need to reinstall Dreamweaver. I can't for the life of me find anywhere on Adobe's site to download it again. What steps do I take to download and reinstall software that I pay for monthly?
Download/install the desktop application, sign in, install the subscription application(s).
Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/ -
if i had my iphone 4s stolen and i had apple care can i get a new one for free
Apple care does not cover theft. It covers manufacturing defects for warranty. You need to contact the police and report it to them. Only insurance would replace a phone, and usually with a deductible. There is no free phone in your future.
-
I recently removed an outlook account and now all of my calendar events are missing. The majority of them were added from my iphone 4s. How do I retrieve the events? Backing up with iCloud did not help, as I assumed it would.
Outlook is a mail client for PC's (and Macs). It is not a type of account. Do you mean an "Exchange Account"?
If so, then re-add it. The calendar events live on the Exchange Server. The only way to get them back is to re-add the account to the phone. The contents of Exchange and IMAP accounts are not part of the 'backup' as they already exist elsewhere. -
my iphone's screen was smashed resulting in not able to unlock passcode and now i can't connect to itunes to synced with my divice before sending in for repair. what can i do
Sorry, there is nothing you can do.
FYI: Damage like that is not covered by warranty, & all Apple will offer you is an out of warranty replacement...cost, in the US, for an iPhone 4, is US $149. -
I had to restore my iPhone 4 and now all my pictures are gone. I don't have them backed up to my laptop, and I thought that they automatically backed up to iCloud but I'm not sure. I had a lot of pictures that i desperately want to get back PLEASE HELP
You should be importing pics to your computer regularly as you would with any digital camera. Nothing should only be on your iphone. You should keep everything on your computer.
If you have failed to do this, then they are gone.
You can try restoring from backup. -
I have a Mac Pro 4,1 quad core intel Xeon running mac OSX 10.6.8 and I have just moved studios and now need to use the Internet wirelessly but there's no airport facilities on this model can anyone tell me what model of airport card I would need for this mac
Instead of getting a wireless card for the Mac Pro, you might want to consider getting an 802.11ac wireless bridge device that would enable you to connect more than one device to it by Ethernet cable and to eventually take advantage of the faster 802.11ac wireless standard.
-
I have just recorded on garageband and now need to send away for editing how do i place in file and send
Send where? Edit how?
-
I have a macbook from early 2008, and when I sign onto safari I get an error message for fast browser search plugin. After that error comes up my computer freezes and I have to force it to shut down. Does anyone know what that means and how I can fix it?
Means you have an incompatible Safari extension installed. Look in the /Home/Library/Safari/Extensions/ folder for the offending plug-in and delete it.
-
After Photoshop Elements quit working for the second time in three months, I uninstalled it and now cannot get it to reinstall from the disc. Nothing happens when I insert the disc. All I can do is look at the folders and files and see nothing that tells me how to start the installation. Clicking "open with Auto play" gives me irrelevant options, view photos, share, etc. I'm running Windows 8. This program has worked, although buggy, for the past year.
reinstall by clicking setup on your disk or downloading and installing,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
I have an iphone 4 that I recently upgraded to IOS 7, and now I cant drag music to it. It says "preparing to update" eternally. Weird thing is... I have an iphone 3s that is IOS 6, and it takes new music all day. arg.
I have tried direct connecting the iphone 4, via wifi, everything. I hate itunes with a passion, but it seems to be a necessary evil. I dont know why I would have no trouble with my iphone 3. I am using the same technique for both phones. Find the music I want in the library and drag it to the iphone. Works on IOS 6, not IOS 7.
WHat else should I try?Hi jeffmbellucci,
If you are having issues dragging music to your iPhone 4 after a recent upgrade to iOS 7, you may want to verify that the phone is still set to "Manually manage music and videos." You may find the following article helpful:
Apple Support: Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
Regards,
- Brenden -
I had a replacement iphone 4 sent from apple through the service plan and now need to change carriers, orange dont now have my imei registered on their database and cant process the unlock can i unlock another way without jailbreak?
Hi philhardinges,
You can ask Apple support for the replacement receipt, this receipt would have the old iphone information(including Imei) and the replacement iphone information.
I had a problem like you and they sent me that information, then with the old imei you can unlock your iphone
Another way to take the old iphone imei, you can look for the original iphone box, yep, the one i hope you saved carefully somewhere in your house hahaha. The imei is showed on the bottom of the box down-right corner.
Hope this information can help you.
Best regards
Maybe you are looking for
-
Windows Radius / NPS not working with mac book pro 10.9.4 wired
Hi, I'm trying to get my Radius windows server 2012 working with the correct setting for using 802.1x wired connection for the mac book pro. The only issue I'm having is there is not much setting in the mac book pro. I'm not sure what need to setup o
-
PSE 9 Install Error 1311....Source File Not Found
Just got PSE 9 for Christmas. Tried to install it and got this msg repeatedly in the first minute of install. I decided to take it back thinking it was the disk. Got a new disk and still have the same problem. I've tried all of the troubleshooting op
-
How to activate lightbox from a second rollover link?
I am trying to active my lightbox from a second rollover link and do not know how to do it. I been looking for hours to find the right answer and the closest thing that made any sense was someone saying to do this.. This is commonly caused by a conf
-
Simple Abap PO report with Item text
Hello Abap, Need some help as am more on functional side and our abaper is 2months holiday. Need to develop simple reports with the following information. EKKO-EBELEN, EKKO-WAERS, EKPO-EBELP EKPO-TXZ01 EKPO-MENGE EKPO-NETPR EKPO-NETWR ITEM TEXT (TEXT
-
Query Designer - Formulas in Results Row
Hi, Is it possible to have a formula based purely on values in the results row? e.g. Col A Col B Col C ColDl Results Row 4 5 1 40% Where Col D is Col A as a percent