Has anyone out there been charged for texts that were hung up and sent thousands of times?

I just wanted to know how many others out there may have had text/billing issues like mine, and then had to fight the useless battle of trying to get help from Verizon's Customer Service group. Let me tell you my story. One evening I came home, and sent a text to a friend who was visiting a dying friend. I sent the text ONE time. Then later in the evening, I tried to send more texts and phone calls, but I kept getting a message that I wasn't connected to the network. For most of the night, I was unable to place a call or send another text. I did manage to get/send (don't remember which) one call, then it started all over again. When I wen to bed that night after shutting it down several times, my phone was still useless. The next am my friend sends me a text that he had gotten the text about 250+ times. I shut the phone down for a while, but then he sent another one saying he had gotten it around 3000 times. Well, I get my bill for the month and low and behold they charged me over $150.00 EXTRA for all these texts. I only had 1500 on my plan. Of course, it my history with Verizon, i had never sent over 3000 texts before, so they can clearly see my volume history. I placed a call to get this resolved and was told that, of course, no supervisor was available, but he saw what happened, assured me that he would get this taken care of, but just needed to get with his supervisor and would call me the next day. NEVER GOT A RETURN call. I placed yet another call and spoke to a guy named Dwayne. He did call me back, but just to leave me a voice mail letting me know that they deemed the charges to be valid and they would NOT be issuing a credit. TWO more calls later, I have spoken to 3 different reps-1 who claimed to be a supervisor. I was promised 2 more times that I would get a call back by the next day and of course have still not received calls back from any of these people. In the meantime, I paid the portion of my bill that was VAILID. After wasting ALL MY TIME trying to get this resolved, what did I get today? A text warning me to pay my bill to avoid interuption!
Anyone else had this problem? I just filed a complaint with the FCC and I urge anyone else that has had this problem to do the same!!! Verizon needs to hear that people are sick of this poor service and shady billing practices!

I haven't seen any one reported issues like this but have you checked that your device isn't part of the issue because I have ran into a issue with my message saying it wasn't sent but it did but never the number of times you have experienced..
Now as for the billing situation this may be a little bit hard to give you a solution, I know this may not be the solution you want but you may have to simply keep trying to see if you can get a workable solution for your situation.

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I am looking for a map app that will allow me to place pins where my clients offices are on a map and keep them save every time I open the app. Does anyone out there know of an app that will do this?

I am looking for a map app that will allow me to place pins where my clients offices are on a map and keep them save every time I open the app. Does anyone out there know of an app that will do this?

"Motion 5" is your friend.
Michael Wohl has a nice 15 video series (free) about Motion 5 at http://www.macprovideo.com/tutorial/motion5101-overview-and-workflow-guide (right side)
This is a "teaser" series to sell his tutorials but it is really good. Just saw it yesterday for the first time.
While all you want is just to place pins, realize that Motion has so much more. All kinds of effects and they can be really customized. Maybe put their street address, contact name, and phone number by the pin?
Motion 5: cheap at $49.99 (just got my download two days ago)
Motion 5: Support Community athttps://discussions.apple.com/community/professional_applications/motion_5
If you're using the map for, say, deliveries, and use an iPad, what you could do is have a general map of the area imported into Motion, create the pins and whatever, then save (share?) it to the iPad.
Disclaimer: I have virtually no relationship with anything connected with this tutorial product, developer, or anything.

I am on a PAYG Everything Pack but have been charged for texts

Everything Pack is meant to give me Unlimited Texts but, on 28/07/15, I have been charged for texts to wife and son mobiles. Not happy. No point trying to find out via Twitter or Facebook as they won't tell you anything. No Live Chat facility.

Hi ,
I'm really sorry to hear about this - let me see if I can help, or at least point you in the right direction. So, you may want to contact the EE Customer Service team over the phone, if you don't think Twitter or Facebook will be able to resolve this for you. I'm not sure why you would have been charged - unless it was a premium service, for example you were texting a charity to make a donation, but I can see you say it was just your wifes & sons mobile number, so yeah... contacting EE directly is probably the best course of action. They'll definitely be able to help you with this one. Here's how to get in touch with the EE Customer Service team:
If you'd prefer to talk to someone, you can dial:
150 from your EE mobile phone
If you're ringing from another phone, it's 01707 315000
For handy text codes & more, check out this page: http://ee.co.uk/help/get-in-touch Good luck,Titanium Was my post helpful? Please take 2 seconds to hit the 'Kudos' button below

Has anyone out there experienced problems with launching apps after downloading the iOS 5.1?

Has anyone out there experienced problems with launching apps after downloading the iOS 5.1?

I tried calling support and they want to sell me $79 worth of support in order to get it straightened out!

Since the ios7 update has anyone lost ability to charge phone with external battery back! And is there going to be an update to correct this?

Since the ios7 update has anyone lost ability to charge phone with external battery back! And is there going to be an update to correct this?

Modular747 is a troll with very little real knowledge of the iPhone charging systems (as evidenced by his uninformed comments in other threads).
It could very well be iOS 7 refusing to charge from "non-authorized" accessories. We have done A/B tests with the same accessory (in this case cables) with iOS6 and iOS7 and have seen the cable work with iOS6, then not work (i.e. not charge) with iOS 7. Same device, same cable. Only change was the OS.
Keep the pressure on Apple, folks. It is not OK to make working accessories unusable with a software update.

TS1424 i have been charged for something that i did not purchase

i have been charged for something that i did not purchase

Nobody else has access to your account or devices ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Why is there a charge for apps on the mac laptops and computers

Why is there a charge for apps on the Mac laptops and computers and not on the Ipad or Iphone? And the same apps are cheaper on my Nook?

Kind of unfair. I get the cheapest ones on my Nook and all my friends that have Iphones and Ipads are free.
Thankyou for answering me though

HT3702 I been charge for app that I didn't order how can I get my money back ??

I been charge for apps that I never order , how can I get my money back ?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
If its not in your purchase history, you should report it to your credit card company instead.

I was charged for music that I unknowingly purchase, and haven't downloaded. Can I be credited for that purchase?

I was charged for music that I unknowingly purchase, and haven't downloaded. Can I be credited for that purchase?

Click here and ask the iTunes Store staff for a refund.
(115268)

Is there a charge for texting from ipod touch to non apple phones?

My kids have ipod touches and a couple of their friends have cell phones they are texting to. Is there a charge for this? They do have Textie, but I don't think all of the kids have that on their phones.

It depends what application you are using. The standard Messenger application that comes with iPod 5.0 Software can only messenge iPod to iPod. A third party application, such as textPlus, (which I use) can text to phones for free, with internet connection. The incoming text dosn't charge the recipient. So it is, as it says, free texting.

OK, has anyone out there had the same time suck constant problems? I've had LR now for about 6 months and it has given me more problems than it has been worth.

Has anyone had the same time suck problems? Always something. Couldn't publish to Flickr, now it's FB. Last batch of images loaded all over exposed. I didn't touch any settings......I was gone. I run MAC Yosemite. Personally I think this program sucks. If it weren't for the creative development it would go in the trash.

Scott Kelby's book on LR6 is expected to be on Amazon this week. You may find it very helpful to study a well-structured text book on Lightroom. Many of the "time suck" problems are solved through good basic training.

Itunes 8.1.1 dolby 5.1, has anyone out there had this work via optical...

I know Apple says you can rent HD movies with dolby 5.1 surround, but my questions is how do you know you are renting a HD rental as apposed to standard resolution. And can you get the 5.1 to playback using a mac not an apple tv.
On the store it shows HD for purchase, standard for purchase, and rental. I rented Saw 4 with those options listed and it was standard not HD and the surround sound was only playing in stereo. I know that in the past versions of itunes it can only playback 5.1 when using an apple tv but not with a mac.
I have my old G5 hooked to my Sony hd tv and the optical audio out going to my receiver. I know past verions of quicktime downstreams the 5.1 audio to stereo even though it has a 5.1 audio track. It is odd that is taking so long for 5.1 to come to quicktime, and itunes. Elgato's EyeTV software has been able to playback 5.1 and hd for years now. Quicktime player feels ancient to me. I know VLC can do 5.1 if you mess about with stuff but I don't want to be bothered with that.
Has anyone rented or purchased a movie and gotten 5.1 playback in itunes 8.1.1
I can't see spending 20 dollars ever to buy a movie because I just watch it once and move on to the next, so I don't want to spend the 20 for a hd movie just to find out if itunes can play the 5.1 via a mac or not. I did see when I updated to 8.1.1 that you had to have that version for HD rentals, I had 8.1 when I rented Saw 4.
Apple advertises 5.1 but they do not make it clear if it is only possible whith an apple tv. They advertise the new hd movies as having 5.1 but what good is that if it down streams it to stereo when using itunes and a mac.
I think the itunes store should be more forthright about what you are getting when renting a movie. I also think they should add book marking in itunes so you can bookmark a movie, or an app, or a music download so you can easily find it at a later date without having to search the store again. Why they don't just have a rental area is beyond me. I find it to be a real pain to find rentals because half the time the movies are just for purchase, they should split them movies for purchase or movies for rental areas on the store, and be able to bookmark them so you can just go and download movies you bookmarked when your ready to buy or rent. Sorry I want a little over the top but I would still like to know if anyone has used itunes 8.1.1 and gotten 5.1 playback via their mac.

So I guess only Apple TV can play the surround tracks not a mac which means nothing has changed with the update. I believe it's because quicktime has not been updated to play 5.1 and itunes uses quicktime for video playback. But I thought I saw an add saying hd with 5.1 with the new itunes but I guess it's just HD and no surround out of a mac. It really seems silly at this point. I stream eyetv hdtv recordings with full surround to my G5 that is wired to my HDTV from my computer upstairs or to my mac book pro and it works great. Streaming HD with full 5.1 surround on my local network is great. These are the original broadcast streams and there is a lot more data than Apples compressed h264 "hidef" videos. So what is holding apple back from doing this? Maybe the next version of quicktime will have 5.1 playback, let's hope so because Apple is way behind on this. I don't rent movies from the itunes store, because there is no 5.1 playback if there was I would.
I guess I will just stick with Netfilx dvd rentals for now. For being a cutting edge company and I do love apple products this one issue is really behind the ball. I guess they still want us all to buy an apple tv but the mini allows you to do so much more that for an extra 200 bucks especially with the new video card I would go for the mini. My old G5 1.8 dual does the job nicely but it is just fast enough to play hd 5.1 streams and a bit noisy, a mini would be more powerful and quieter.
One side note is that I was able to get my G5 which is hooked into the tv via dvi
to fit the tv's screen perfectly which was not easy because its native res is 728p not 720. This is a problem with most lower res hd tv's the manufactures did not go with 720 but went a little higher, so when you hook a computer up to it it either over scans the desktop so you can't see the menus or the dock or it underscans it and you get black around the desktop. I have an ati 800xt in my g5 and with ati's preference pane called ati displays, it allows you to resize your desktop to fit the screen I wish apple had this built into the system. It only works with certain ati video cards. I just read on another forum that 1080p tv's don't have this problem of over scanning because they are "1080p" so you can hook a mac up and the mac should fit it perfectly. Now I want a new mac mini and a 1080p tv. And so it goes....oh and 5.1 sound would be nice Apple!!!!

Has anyone out there installed Catalyst 4.10 Drivers Yet?

I saw that the new Catalyst Drivers are out. Has anyone installed them yet? Good or Bad? Catalyst v4.9 only works for me at AGP x 4. Has this problem been fixed for anyone with a 9600XT with v4.10?

Quote
Originally posted by Rabb
I have them installed but it does not say it fixes an issure with kotor that the beta ones did so i am not sure that i want to keep theses
It doesn't contain that fix, as they are older than the 8.07 build with the KOTOR fix.

I use an iMac (27" 3.4) and have problems with the Magic Mouse. It does not use contact, but opens useless and unrelated submenus with every click, even on the empty desktop. I can't shift, open or close pages. Has anyone out there the same problem?

I use an iMac 27" (mid 2011). Until recently I had OSX 10.6.8 installed, but both, the HDD and SSD had to be replaced, and I lost all the memory.
After the repair through Apple Care I had OSX 10.7.5. (Lion) installed, which developed a Magic Mouse problem.
Unlike with most users, I have no problems with connection, but grapple with a different kind of erratic behaviour.
All fancy stuff is turned off in the mouse preferences. When I try to move, open or close pages, unrelated submenus pop up and hinder the
required task. No matter how often I click, these menus stay there, and they even come up when clicking on the bare desktop.
It renders the mouse absolutely useless, as no work can be done with it.
The first 'Magic Mouse' had depleted batteries every few days, despite switching it off after use.
I was supplied a new Mouse, which does better battery-wise, but the problems are the same. I can't get a result by clicking on any link, due to
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At present I am using the old USB mouse from my Mac Pro, and that works still o.k.
The problem are not the mice, but the software. The first 2 weeks after installation of OSX 10.7.5 the Magic Mouse worked though.
I have no idea as to what the reason may be.
Has anyone in the community ever experienced that particular problem. Any hint would be welcomed.
Thank you!

Not using any mouse pad, I have a very smooth desktop. But I just tried to use a sheet of A4 printing paper, but no result, the problem persisted.
Someone on this forum suggested, that USB3 may interfere with the magic mouse.
I have 2 LaCie HDD's about 70 cm away from the mouse, I use them on Thunderbolt. But in operation or not - the result is the same, the mouse plays up! Just now I was clicking the desktop and the mouse created a new folder!!
Thanks for the advice, Bee
Cheers, Gerd

Has anyone out there been charged for texts that were hung up and sent thousands of times?

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