Have I been upgraded?

Morning all,
I received this message3 this morning following a supposed upgrade to my service yesterday:
Hello,
Good news. We’ve upgraded our network in your area
Remember we let you know we were rolling out our faster broadband? We’ve now done it in your area. We always offer the fastest speed your line can take and now your broadband speed and connection should be faster and more stable than before.......
I understand that the line needs time to stabilise so I suppose the drop in speed that I have is acceptable for the moment. However my Homehub still says this:
Modulation ITU-T G.992.1
Is this ADSL2?
Thanks
Mike
Solved!
Go to Solution.

imjolly wrote:
you are on adslmax 992.1
upgraded will be
992.3 adsl2
992.5 adsl2+
Apologies for to the OP for stepping in here but a quick Q for IMJOLLY, my exchange is due a WBC upgrade this July, however the BT line tester estimates only 11Mb/s after the change. To me this indicates 992.3 rather than 992.5, is 992.3 a stepping stone to 992.5 or just something thats provided instead of 992.5. I was hoping for 992.5 this year
Check your exchange or major service outagesIf someone has given a helpful answer, please click on their Ratings star on the left-hand side. ***

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Have I been upgraded or not?

On the weekend I received an email from BT saying I was going to be upgraded.
I assumed this meant I would be getting ADSL 2.
The so called upgrade has happened but the download sync speed is exactly the same.
Last week my sync speed was 8,128 Kbps downstream and 448 Kbps upstream.
The only thing that has changed since the so called upgrade is the upload speed.
I searched my modulation type on google and according to wikipedia I am not ADSL 2.
Anyway my line stats are now
Connection information
Line state Connected
Connection time 1 day, 2:04:58
Downstream 8,128 Kbps
Upstream 1,120 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Fast
Noise margin (Down/Up) 7.6 dB / 7.0 dB
Line attenuation (Down/Up) 33.0 dB / 15.5 dB
Output power (Down/Up) 19.8 dBm / 12.4 dBm
Am I really on ADSL 2?
Because I thought I should get at least another meg of speed
Solved!
Go to Solution.

Somethings happened.
I just had the idea of disconnecting the power to my router for 5 minutes.
Switched it back on and now my modulation type has changed to ITU-T G.992.5 and i'm now synced at 11,323Kbps downstream and 1,147Kbps upstream. although my noise margin is only 6 now so got to hope the line is stable.
Unfortunatlely though they have switched interleaving back on

HT2500 has apple blocked leopard from functioning with email if email has been upgraded to icloud?

i upgraded to icloud and suddenly i can no longer receive email on my mac mini or macbook pro. i have my husband and mother's mac account in my email as well and they have not upgraded to icloud and their mail works fine. i have a new computer with lion and my email works there but it is not my main computer so i don't want to run into the bedroom to get mail. besides, since it is lion, it does not work with my printer so i can't print any email.
my password is correct, setting are the same, absolutely nothing changed from one day to the next other than upgrade to icloud. has apple stuck us so we HAVE to get a new system to get our email?

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HT1338 I am trying to upgrade my iPhone via my macbook but the messageThere are purchased items on the iPhone "Mark Price's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updati

Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
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okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
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Hello, my name is Karan Taneja and i have been a loyal Apple customer. I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that. I was always happy and surprized to see Apple doing so

Hello, my name is Karan Taneja and i have been a loyal Apple customer.
I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
I was always happy and surprized to see Apple doing so good to its customers.
Unfortunately, i experienced some thing really unprofessional and different this time.
It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
Next day i took the iphone to Apple service centre at Saket which was closed.
Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
i had to go to work on odd timings.
I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
the other service centre and was informed about Saket's service centre already been shut down.
There was no hoarding/ banner any kind of intimation for the customers.
Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
who will be able to help me in that case and gave me the toll free number.
i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
but finally i left with no hope from Apple .
I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
conditions all around i thought of visiting the service centre next day.
On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
my iphone.
My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
back very shortly.
I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
Similar discussion was held with Mr.Mohamed Azharuddin K.
I knew by the time i will reach the service centre would again close.
He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
was received in dead condition and he only conveyed to other authorities that the cable had fault .
I finally dont know what to do and came back with the new cable.
I just visited my time, petrol and parking charges in getting the cable replaced.
If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
More than a weeks torture.
Is that the way apple compensates for its fault ????????????????
I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

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On Mon, Jul 28, 2014 at 3:29 PM, MommaPotts <[email protected]>

Have I been upgraded?

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