Having issue viewing purchases done through one Apple TV, on other Apple TV's, even after it has been downloaded to the synced I-Tunes shared account.
Having a problem accessing movies purchased on a Apple TV by other Apple TV's.
I downloaded the purchase to the computer that is used to sync to all my Apple Tv's.
Still all the other Apple TV's give me a...go to authorized the computer in order to watch this content...
I have verified a number of times that the computer is authorized.....
The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ...
Similar Messages
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A few years ago I bought music from Itunes. Recently I deactivated all computers in order to add a new computer. Most of the music I purchased came through, but I am still missing about 30% of it. How can I download all the music I have purchased from Itunes?
Might have luck with that here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
Make sure and use the same Apple ID that was used for the original purchases. -
My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading. I don't need the song. But I want the others to download.
Hi there,
You may find the information in the articles below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
-Griff W. -
I have been using one apple ID for 4 family members. Up until now it hasn't been a problem but now that we all have our own devices how do I create new apple ID's for each of us and them move the approprioate things from the original apple ID account to the new ones for each of us?
stuartx4 wrote:
Thanks Csound1, wish I have seperated everything from the beginning but when your kids are little and start buying music etc it just didn't seem like an issue.
That has a familiar ring to it -
Apple TV has gone off the deep end and is constantly asking me to re-verify my paymetn info... I do it time and time again and the message never stops. It pops up alomst anytime I do anything... When I first got the apple TV I only had to do this occasionally... Now it asks multiple times a day... Any idea on how to make this stop??? To the point that I will start using another streaming device soon...
I have been able to eliminate the Verification Required problem. I believe the thing that made the most improvement happened to be an OS update on the Mac where the home share lives, but it might also be the combination of trying many fixes. The Mac was already running the latest iTunes (10.7), but the my OS (OS X Lion, 10.7) was not patched all the way up to 10.7.5. I am not running Mountain Lion. My Mac is a Mini, 2 GHz Intel Core 2.
I applied the OS patches, after having changed my AppleID password (more complex) and payment method back and forth, and now with all of that done, the Verification Message has gone. I do, still, have the ATV saying it can't connect to the iTunes store frequently, but that message is not as frequent and as annoying as the constant Verification Required message. Note that my ATV showing the error message about "Can't connect to iTunes Store" is on Ethernet and I believe that there is a bug with the ATV update that pertains to Ethernet connectivity which is discussed in the Support Forums on other threads (one I can recall is MLB TV not working, look for MLB, Update, and Ethernet if you want to find that).
Summary of my personal experience to arrive at a fix for Verification Required:
iTunes on host Mac is up to date (10.7)
AppleID password is complex enough (it previously was not)
Payment method was changed away to another method and then re-established, re-confirmed to my Visa
Mac OS Lion was updated to latest patches, 10.7.5
Also, for what it's worth, my Mac is also on Ethernet and my switches are all new Linksys GB switches with the exception of my Linksys WiFi/Router which is only "switching" for WiFi users and connections off of the LAN to the internet.
Best of luck to all, here. This has been terribly frustrating, and lacking any official Apple participation or even clear, cut answers from the user community. I hope my experience helps someone. You may also contact me directly at my first name at my lastname dot com.
Sincerely,
Chris Adragna -
Is there a way to view Internet history if it has been cleared for the safari page on an iPad 2?
Is there a way to view internet history on an ipad2 after it has been cleared from the safari page?
If you had backed up your iPad prior to deleting the Safari history, that history should be in the last backup.
This is what is contained in the iPad backups - copied from Apples support site.
http://support.apple.com/kb/HT4079
Information iTunes will back up
Safari bookmarks, cookies, history, and currently open pages.
Map bookmarks, recent searches, and the current location displayed in Maps.
Application settings, preferences, and data.
Contacts.
Calendars.
CalDAV and subscribed calendar accounts.
YouTube favorites.
Wallpapers.
Notes.
Mail accounts.
Autocorrect dictionaries.
Camera Roll.
Home screen layout and web clips.
Network settings (saved Wi-Fi hotspots, VPN settings, network preferences).
Paired Bluetooth devices (which can only be used if restored to the same iPad that did the backup).
Keychain (This includes email account passwords, Wi-Fi passwords, and passwords you enter into websites and some other applications. The keychain can only be restored from backup to the same iPad. If you are restoring to a new device, you will need to fill in these passwords again.)
Managed Configurations/Profiles.
MobileMe and Microsoft Exchange account configurations.
App Store Application data (except the Application itself, its tmp and Caches folder).
Per-app preferences allowing use of location services.
Offline web application cache/database.
Autofill for webpages.
Trusted hosts that have certificates that cannot be verified.
Websites approved to get the location of the device.
In-app purchases
You should be able to restore your iPad from the backup to restore Safari's history. -
I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account. But my phone will not delete a mail account. And the phone is getting really hot and battery was full 2 hours ago and now at 25%.
Well, you don't say what happens when you try to delete the account. So I don't know what else to recommend. However, if your phone is not charging, is that the mains charger or the computer USB? Also, if it not showing any change to battery percentage, then something is wrong with the software. The next step in user troubleshooting after the reset is a restore from backup. However, considering the condition of the phone right now, I would be more than willing to say your backup is going to be corrupt. But you can try. If that does not fix the device, then you restore as new, not from a backup. If the phone works, then you can try restoring the backup again, but if it messes up, you are going to have to restore as new again. If the restore as new does not work, then you need to make an appointment at the Genius Bar or Authorized Apple Service Provider to get the hardware checked.
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Bought my iMac through Apple Education Pricing. Does this mean the warranty has been extended from the original one year to three years?
No. If you want an extended warranty you still must purchase it. It is not included with education pricing.
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Ok so I am having issues with charging my iPad as well. So I took advice from this forum and yes, if you turn the brightness down my iPad charges. Thanks Apple I just went and spent money on a new charger I didn't need. Really you need to fix this issue.
Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help. -
HT1420 how do i move a purchased song from one apple account to another
how do i move a purchased song from one apple account to another
The short answer is that you can't. Purchases are tied to the AppleID used to buy them. AppleID's cannot be merged, and the content cannot be transferred.
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Having a problem when scrolling through one clip: a different clip scrolls through point and time simultaneously. Can you please assist us?
First question: this is a Captivate forum, are you sure that you have a Captivate problem (with cpvc or an imported video)?
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Is anyone else having issues with purchased songs? I bought several songs and only 1:30 downloaded
Is anyone else having issues with purchased music from I tunes? Every song I recently purchased is only 1:30 long.
Not having any of those.
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Need some help, I was downloading an album when the message "could not complete itunes store request, requested resource not found." "Error in the itunes store please try again later." My account has been deducted for the amount of the album, but I dont have it downloaded on my computer. Please help!!! Thank you!!!
Does the purchases show in your Purchased list?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? Ones with a green checkmark are solved.
Next contact iTunes by:
Contact iTunes -
Was having issue with original 8G iphone showing 3.5G of "other" info
Was having issue with original 8G iphone showing 3.5G of "other" info stored on phone. I use multiple computers and at times sync with both and sync using mobileme account. After deleting extra text msg, emails, clearing history and cache in safari adn syncing was still there. Was able to resolve issue by syncing with BOTH computers! Have other iphones that sync with one of the computers. made sure to select sync, but uncheck items that do not want to have on my phone. did not have to sync photo's. now down to 400mb instead of 3.5G of other on phone! Was causing phone to run sluggish. only had 250mb of free space.
Deepa,
Okay, 3.0, not so old.
I am having this strange issue which few of the users are facing.
If you say that "few of the users" are having a problem, the implication is that not many users out of the whole are facing it and the stress is on the fact that it is such a minority. If, however, you say that "a few of the users" are having a problem, the implication is that although the affected users may be a small number in proportion to the whole, it is a problem nonetheless and this is the focus of the statement. But what is the point of either if there is in fact a technical problem consistently manifest? The statement should be more definitive, e.g., that all (100% of) users who do a particular action experience a problem consistently. I think that's what you want to say but I didn't see it stated. I will assume that to be the case.
As a developer I am not able to replicate the issue since whenever I click on edit and go the update page , the correct data is fetched.
Reading ahead, are you using the bookmarked URL? Why would you be unable to reproduce the problem if you do the very same thing?
The users use a bookedmarked URL for the report and this URL includes the session ID...
What authentication scheme is used? Is the session ID that is finally used for the request the same as that provided in the URL? In 3.0, I don't believe this should happen.
Is there a batch job (job 4001) that purges sessions? There should be. Query from dba_jobs.
Scott -
My wife and I have an iphone each using one apple id. How do we stop phone contacts being deleted from one phone and then find it has been deleted from the other?
Also this works when one of us downloads an app it appears on the other iphoneYou need to use separate iCloud accounts. This will mean that you can both have your own separate contracts and calendars and put an end to them being deleted by each other.
Whether or not you have a separate iTunes account, is up to you. If you have a separate iTunes accounts you will not be able to access the music, books, apps that have been purchased by the other. This may be exactly what you want, but it also means that you both may end up purchasing the same item.
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