Having the sign in failed error

Hi: I am having the anoying error, I already checked my articles for special characters, clean.
I have recreated the certificates 2 times from scratch.
I tried creating the app from indesign 5.5 and from cs6, same result.
I removed the app builder and reinstalled the latest version.
Nothing seems to work, I am a single edition user.
I am really behind my deadline, can someone please help me.
Thanks a lot.
Diego Carranza

Thanks, I have already solve the issue, I deleted all the folios, and started all over, first with just one article and it worked. So I am re making all the folios and so far so good. Thanks for the help.
Diego.
Enviado desde mi iPad
El Oct 13, 2012, a las 7:35 AM, Prabhjyot Kaur <[email protected]> escribió:
Re: Having the sign in failed error
created by Prabhjyot Kaur in Digital Publishing Suite - View the full discussion
Make sure your article/folio names does not contain any special characters. We have were able to fix the "Sign in, please try again" error by removing all special charatcers in the folio/article names.
Note, that's article names, not the Article Title meta data which end users will see.
Example of special characters are"&" "ö" "á" "()" etc
Un-publish the folio from dashboard
Login to your dashboard and open the folio
Click on the “List view” button to reveal the article names
Change the articles names that contains any special characters as mentioned above
Re-publish your folio
Download the corrected folio and re-built your app, you should be able to download fine
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