HDMI sound problem - Toshiba Satellite L500D-149 (with ATI HD3200)

Hello,
I'm fighting with my issue for two days but I'm not able to resolve that... Maybe you will able to help me...
...I bought HDMI cable to connect my laptop to TV. I've got the video but no sound. I tried to re-install drivers -audio and video- from Toshiba, Realtek sites, also tried install AMD Catalyst (looks like ccc is not fully supported by my laptop) but no success... (maybe I've used incorrect drivers..)
...In sys tray I can see HDMI device as default so everything seems to be fine. However if I try to test HDMI device in "Control Panel/Sounds" I've got message: "Unable to play testing signal" or something like that..
...tried to find anything about Audio in BIOS but there is nothing about that.
I believe it's a driver issue but I'm not able?? to find the correct ones.
Adding few pictures how it looks like now (I have Slovak win so not all words are eng )
http://2i.cz/7aa33e14c7
http://2i.cz/58811c36e5
http://2i.cz/2ff66b4192
FYI:
TV: LG flatron m237wd
Laptop: Toshiba Satellite L500D-149 (with ATI HD3200)
OS: win 7

This is the forum only for Toshiba USA. You should try contacting Toshiba in your region. I know that Toshiba Europe has a forum.
Toshiba Europe Computer Forum
- Peter

Similar Messages

HDMI sound issue on Satellite L500D-149 (with ATI HD3200)

Hello,
I'm fighting with my issue for two days but I'm not able to resolve that... Maybe you will able to help me...
...I bought HDMI cable to connect my laptop to TV. I've got the video but no sound. I tried to re-install drivers -audio and video- from Toshiba, Realtek sites, also tried install AMD Catalyst (looks like ccc is not fully supported by my laptop) but no success... (maybe I've used incorrect drivers..)
...In sys tray I can see HDMI device as default so everything seems to be fine. However if I try to test HDMI device in "Control Panel/Sounds" I've got message: "Unable to play testing signal" or something like that..
...tried to find anything about Audio in BIOS but there is nothing about that.
I believe it's a driver issue but I'm not able?? to find the correct ones.
Adding few pictures how it looks like now (I have Slovak win so not all words are eng )
http://2i.cz/7aa33e14c7
http://2i.cz/58811c36e5
http://2i.cz/2ff66b4192
FYI:
TV: LG flatron m237wd
Laptop: Toshiba Satellite L500D-149 (with ATI HD3200)
OS: win 7

Is nothing interesting there in "advanced settings.." ...
@as***: yes.. volume is OK on TV ;) ... and yes... When I play movies on TV, pic are OK but no sound.
It's really frustrating... I've reinstalled drivers many times and now I don't see HDMI Output in Realtek Manager and also have problem with voice generally. Today I had a pic on TV and sound was playing via Laptop (at least). I thought it's working somehow finally but when I tried to change display settings to "Extend desktop" I've lost sound. It was working with when was using cloned displays. So when I've change that, in sys tray I can see a message like "no output sound device is installed"... So I tried to change display settings back to original (cloned) but I have the same error now....only default windows sounds are played via laptop. Reboot of laptop didn't help. Have no idea why it was working for few mints...
do you know what drivers should I use? that are tested and working with this model?
Update:
..I found out that the problem described above appears when HDMI output is recognized in Realtek Manager and is set as default output. So when I can find HDMI in realtek Manager, i have a message "no output sound device is installed" in sys tray.. however, default windows sound can still be played via laptop... If I could change default from HDMI to Speakers, I should have be able to play also movies sounds via Laptop... However, I can't change it... not sure why
Update2:
.. ok.. when I disable HDMI driver in "Computer Management -> Device Management", all sounds are go thru Laptop... At least, I can have good pic on TV and sounds from laptop... However if you know how to make sounds play via TV as well I would be veeery happy ;)
Message was edited by: sumo--

HDMI sound problem

i have my MBP hooked to my HDTV via HDMI how do i get sound to run through my TV?

Satellite C855-22M Specifications
Satellite C855-22M Downloads
This is actually the peer support forum for Toshiba USA. While you are still welcome here, yours would appear to be Toshiba Europe model, perhaps from Hungry. In the future, you may want to consider using the Toshiba Europe Forum.
Given your problem, I would try to reload your latest Toshiba supplied display driver, as it is this driver which handles HDMI sound. While we are at it, let's reload your Intel Chipset Utility as well. Download these two drivers, these are .zip files, so you will have to extract the .exe files and double click on the .exe files to install, rebooting after installing each one, in this order:
Intel Chipset Utility
AMD Display Driver
After the second reboot, test your HDMI sound again.
Please let us know what happens. Good luck.
Mike

HDMI Sound Problem - Qosmio X70-A

Hi All ...
I have problem with HDMI sound on tv , when i connect the HDMI the sound comes from my Leptop not from the TV ive been days looking for solution downloaded from toshiba drivers and didnt solve , and download from Intel and didnt work also i used Driverpack Solution and didnt work , this is driving me crazy i cant find the solution .
Here is everthing about my Leptop
http://speccy.piriform.com/results/BCQgMSFdfyw6pNtAOwKSexp
and here some image of Playback and sound driver and Intel display al up to date please help me , i have 2 TV one is samsung and another is LG and i tried 2 HDMI one from PS4 and another from reciver ... i dont know how to solve this please help , and thanks alot
Attachments:
Intel Up to date.png ‏664 KB
Sound Drivers.png ‏226 KB
Playback.png ‏117 KB

If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 457-7777.
- Peter

Help - Internal Microphone Problem Toshiba Satellite M305-S4910

Hello,
I really hope someone can help me. 2 days ago I bought a Toshiba Satellite M305-S4910 after reading rave reviews on BestBuy.com. After attempting to use the internal microphone I discovered the following problem.
When I am on a video chat, it sounds like there is a lot of static on the line. As soon as I plug in a headset, the sound goes away. I called best buy for the free 14 day support and they said I have two options. Bring it in to exchange for a new laptop or PAY for a service person to come troubleshoot it for me. I have spent the last 3 days transferring files, loading programs, and now I have just about everything set up on this laptop. I do not want to go EXCHANGE it for a new one and do that all over again. I can reload software if its something simple like that. Does anyone have any ideas how I can diagnose and possibly repair myself? Part of the reason I liked this one is the built in mic and webcam since I video chat A LOT!
Thanks
Kristine

Hi,
Since that the problem goes away with the use of external mic, it is very likely that the internal mic is malfunctioning or maybe a loose wire to the mic is causing the problem. Fixing these yourself means taking the notebook apart and possibly voiding your warranty.

HDMI sound problem on MSI GE70 20E

Hello all, I have a problem with my MSI
I have wired my pc with SAMSUNG HD TV.
when i wired it with HDMI cable I'm getting the vision but I can't get the sound from TV
I have tried with another PC which is ASUS, PC has recognized the TV, and i chose SET AS DEFAULT on Control Panel/Sound, and finally I get the sound from my TV. but couldnt do all those things on my MSI
My drivers are up-to-date
Can you help me please?
sorry for bad grammer.
note: i wanted to put an attachment or link, but system said "Sorry, you are not allowed to post external links." I apologize for that, I'm waiting for your helps.

Quote from: darkhawk on 22-July-14, 08:39:53
Nichrome, this user is using Windows 8/8.1, and the driver settings are MUCH different from Windows 7.
Unfortunately, your first screenshots don't apply (as you found out) because in 8/8.1 they removed the actual display settings from that control panel.
As you posted, the user needs to enable the default sound via the sound control panel.
I'm not certain, but you might need to go into your Intel IGP GPU drivers as well and setup the sound output.
I couldn't understand what you meant with IGP GPU drivers but , im downloading that (https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24003) right now. im not sure about is that what u meant
Edit: I tried to reinstall the graphic card driver with 331.40. nothing happened :(
Edit2: I have just learned something in the geforce forum. The PCs which called Optimus is using Intel graphic and Nvidia or something like that. On those PCs there is no display function in Nvidia control panel.
but that means that I can't watch any movies from my TV ? :( (unless i dont have 5+1 2+1 system)

Blue screen problem on Satellite A350D-20E with Windows 7 - PART 2

My laptop came back from guarantee problem solving with a new VGA card.
All the same after a couple of weeks it started to crash all over again. I suppose it is a software problem.
Error message: Bluescreen
The computer starts to have graphic problems, some points on the screen become black, for example around the mouse arrow, and then the black points extend, the computer crashes and starts again automatically. It happens now 2-3 times a day. The computer trys and look for a solution on microsoft website but it cannot find it.
Some days ago I re-installed the drivers of the ATI Mobility Radeon HD 3650. Looks like there is no new version than 8.634.1.0. But all the same I re-installed it. The driver was on this Toshiba website. Unfortunately the problem was not solved. After 2 days without problems, the problems started again to present with the same frequency (and violence).
Can somebody help? Maybe is there an higher version of ATI mobility Radeon? But on the website of ATI mobility radeon supplier looks like there is no compatible version.
Anyone any other idea?
I can provide the following information
Probleemhandtekening (problem signature):
Gebeurtenisnaam van probleem (name of the happening): BlueScreen
Versie van besturingssysteem (version of control system): 6.1.7601.2.1.0.768.3
Land-id: 1043
Aanvullende informatie over dit probleem (complementary information about this problem):
BCCode: 116
BCP1: 86729008
BCP2: 92A44B86
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Bestanden die helpen bij het beschrijven van het probleem (files that help to describe the problem):
C:\Windows\Minidump\011712-18236-01.dmp
C:\Users\....\AppData\Local\Temp\WER-52697-0.sysdata.xml
Taurinella

Here the dmp file with the debugger.
I am afraid is an internal cable brake.
Error message when the computer crash:
PXE E61 media test failure check cable
The crashes are more and more. I do not have crashes in safe mode with internet possibility.
Anyone an idea? Otherwise I have to send the laptop back to the Toshiba warrantee assistance. The only think is that they need 6 weeks. I cannot wait 6 weeks!
Taurinella
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [E:\tijdelijk tv series\bluescreen problem\013012-20685-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Machine Name:
Kernel base = 0x83456000 PsLoadedModuleList = 0x8359f4d0
Debug session time: Mon Jan 30 13:47:39.724 2012 (UTC + 1:00)
System Uptime: 0 days 0:34:20.737
Loading Kernel Symbols
.................................................. ...Unable to load image Unknown_Module_00000000, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000
Unable to add module at 00000000
Loading User Symbols
Loading unloaded module list
......Missing image name, possible paged-out or corrupt data.
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 116, {8656c510, 91c24b86, 0, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: 8656c510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 91c24b86, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 00000002, Optional internal context dependent data.
Debugging Details:
FAULTING_IP:
+61d02faf00deddc4
91c24b86 ?? ???
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
8357dc98 834d637f 8a45a768 8358a380 83580c00 0x90bda3f6
8357dd20 834cde0d 00000000 0000000e 00000000 nt!PoIdle+0x524
8357dd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd
STACK_COMMAND: kb
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0x116_ANALYSIS_INCONCLUSIVE
BUCKET_ID: 0x116_ANALYSIS_INCONCLUSIVE
Followup: MachineOwner

Windows Detected a hard disk problem Toshiba Satellite L505-S5988

It has been about 2 months since I had my new laptop and first I coudnt get the flash cards to work so I finally fixed that and now everytime I start windows an error message comes up and keeps coming up every 10 minutes saying:
Windows detected a hard disk problem
Back up your files immediately to prevent information loss, then contact computer manufacturer to determine if you need to repair or replace the disk.
-> Start the back u process
-> Ask me again later
Show details
Which disk is failing?
The following hard disk are reporting failure:
Disk Name: Toshiba MK3263GSX
Volume: C:\
Please tell me how I can fix this because I called Toshiba support and the guy couldnt even figure out the drivers name for flash card.
Toshiba Satellite L505-S5988
Thanks

your hard drive is failing. you need to do what it says. back up everything and then either call toshiba to have it replaced under warranty or buy a new one and change it yourself. this is where all of your info and files are saved so if it fails without you backing it up you lose everything.
-civicman4-
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

Sound problem(earphones are okay ,checked with my pc)problem is when i listen songs on ipod,unwanted sounds along with songs is produced..so music is not cleared.How to remove these noises or unwanted sounds...pls

sound problem ..
unwanted sounds are produced continuously along with played music while listening .. earphones are ok(checked with PC)

sound problem ..
unwanted sounds are produced continuously along with played music while listening .. earphones are ok(checked with PC)

650ti 3 monitor no hdmi sound problem

At the moment, I do not have any sound on the TV through my hdmi connection. Not sure why or what happened. But have you found a solution?
What I have done is connected my pc through the hdmi to my Sanyo and extended my display, this is my "3rd monitor device"
So monitor 1 is dvi
monitor 2 to the vga connector
then the tv connected through the hdmi cable.
Whenever I try to play a movie on the TV the picture shows, but the sound doesn't play through the tv.
I have to have my speakers connected to the pc to hear sound.
Before when I had a different video card, the sound played back from the tv as long as I unplugged my speakers.
What am I doing wrong?
Here are the photos, says I can't post links, so insert the http://...
tinypic.com/r/2iqirya/8
tinypic.com/r/14ln9qd/8
tinypic.com/r/64e61g/8
*i have the 650ti card
i have checked the hdmi ports themselves, uninstalled and reinstalled the drivers, checked the sanyo tv settings on the hdmi ports (hdmi sound set to auto), used a diff hdmi cord, done everything under the sun aside from throwing the pc out the window...

Update VGA drivers to the latest version from nvidia.com

Hdmi sound problems with m9150f in media center

I am running a pavilion m9150f Q6600 vista 32 bit and GeForce 8500 gt graphics on a sony wega 55" lcd projection tv. Recently I have been having problems with media center sound. Recorded programs from standard channels (2-64) seem fine but hd channels (1341, for example) produce an error message stating "Unsupported Audio Signal. Please check device output." Which kills all sound from Pc. After shuffling through various output options, often returning to the original settings, and occasionally reinstalling devices or drivers, the problem is fixed. Then, seemingly at random, POOF!, error occurs again.I am at my wits end and am ready to throw my PC out in the street and hit it with a bus! Please help prevent its untimely demise.
Thank you.

Hi again
I have downloaded the Realtek sound driver from the Tosh page and unzipped it.
(I have chosen the driver for Vista!!! I suppose you use Vista???)
There is a folder called sound. Access this folder and run Setup.exe
But before you will start this procedure you could access the device manager (control panel -> computer -> device manager) and choose sound, video, and game controller. There you have to mark realtek AC and click on uninstall and reboot the unit.
After this sound driver removing you should start the new driver installation described above. (setup.exe)

HP High Definition Audio Device Code 10 Error -- Causing HDMI Sound Problem

Hey guys, my laptop is an HP ENVY TouchSmart m7-j010dx Notebook PC, running Windows 8.1.
When I connect my laptop to my LG Smart TV through HDMI, I cant change the playback device to play the sound from the TV. The HDMI option does not appear in ¨Sound¨.
When I look in Device Manager, under Sound, video and game controllers; the High Definition Audio CODEC has an error which says (Device status):
This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.
I have tried reinstalling and updating the drivers, cleaning and defraging the registry, optimizations etc.
I followed steps from other posts with similar problem as mine and nothing seems to work, I do not want to reinstall my windows just for this! I am running out of options, I tried everything I could for the past week. I would really appreciate some expert advice.
Thanks!

Replied on: http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/HP-High-Definition-Audio-Device-Code-10-Err...
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Hdmi sound problem since videocard upgrade to R9 290x.

Hello
i recently upgraded my videocard from Radeon 6870 to R9 290x. Since the upgrade the hdmi audio playback sound realy delayed und noisy.
aplay -l
**** Liste der Hardware-Geräte (PLAYBACK) ****
Karte 0: SB [HDA ATI SB], Gerät 0: ALC889 Analog [ALC889 Analog]
Sub-Geräte: 0/1
Sub-Gerät #0: subdevice #0
Karte 0: SB [HDA ATI SB], Gerät 1: ALC889 Digital [ALC889 Digital]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 1: Generic [HD-Audio Generic], Gerät 3: HDMI 0 [HDMI 0]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 1: Generic [HD-Audio Generic], Gerät 7: HDMI 1 [HDMI 1]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 1: Generic [HD-Audio Generic], Gerät 8: HDMI 2 [HDMI 2]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 1: Generic [HD-Audio Generic], Gerät 9: HDMI 3 [HDMI 3]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 1: Generic [HD-Audio Generic], Gerät 10: HDMI 4 [HDMI 4]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
Karte 1: Generic [HD-Audio Generic], Gerät 11: HDMI 5 [HDMI 5]
Sub-Geräte: 1/1
Sub-Gerät #0: subdevice #0
lspci -v |grep Audio
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40)
01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device aac8
cat /proc/asound/card*/code*|grep Codec
Codec: Realtek ALC889
Codec: ATI R6xx HDMI
Some one with the same problem here?

Hubrisnxs wrote:
Ahhhhh, Most tv's have a couple or more, you may want to try Component cables then, You can call Verizon or open a live chat, they may send you some for free, or they may point you towards their website www.verizon.com/fiosaccessories
I'd open a live chat and see if I could get them for free personally, but they are also very cheap at www.amazon.com
They are HD cables that support upto 1080p
GEEZ, I can't be the only person having this issue. I will try 1 call to them to see what they say. Thanks for your input.

Hdmi sound problem began after 10.7.2 update

Since I've applied the latest update, I am no longer able to switch my audio output from headphones to HDMI. I change between the two on a near daily basis. I hadn't previously encountered this problem with any 10.6 or the previous 2 releases of Lion. I have a Panasonic TV. Whenever I click to change the output from headphones to hdmi from either the top bar sound icon or through settings/sound it reverts right back to headphones...

Those with no audio at all, do you have 2010 or 2011
Minis or something else? Reason I am asking, is that
I have updated my 2010 to 10.7.2 (hoping it fixed iTunes
movie issues, didn't) and have had no change in my
audio performance. My configuration is:
Mini->Yamaha Receiver->Samsung TV.
I know in the past, trying to debug some other issues,
having the HDMI and optical connected at the same time
defaulted to optical out and could not get HDMI audio.
It seems that deep in the Hardware/Fimware/LowLevelDriver
there is some link between the two and probably the original
designer is gone and the people working on it now are
clueless as to how it works.

HP High Definition Audio Device Code 10 Error causing a HDMI sound problem

Hey guys, my laptop is an HP 350 G2 (L8B07ES), running Windows 8.1. When I connect my laptop to my LG Smart TV through HDMI, I can’t change the playback device to play the sound from the TV. The HDMI option does not appear in ¨Sound¨.When I look in Device Manager, under Sound, video and game controllers; the High Definition Audio CODEC has an error which says (Device status): This device cannot start. (Code 10){Operation Failed}
The requested operation was unsuccessful. I have tried reinstalling and updating the drivers, cleaning and defraging the registry, optimizations etc.I followed steps from other posts with similar problem as mine and nothing seems to work, I do not want to reinstall my windows just for this! I am running out of options, I tried everything I could for the past week. I would really appreciate some expert advice.Thanks!

Thanks iPaYaMi, perhaps a hard reset and then try those steps again.
Performing a Hard Reset or Forced Reset
Beyond that, the last thing I can think of, before a recovery would be a BIOS update:
Updating the BIOS
HP Notebook System BIOS Update (Intel Processors)
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HDMI sound problem - Toshiba Satellite L500D-149 (with ATI HD3200)

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