Health probe - not running and trying to see why?

Question

Hi,
Im trying to fix our exchange server 2013 (patched upto and including CU8)
when I run the following command
get-healthreport -server servername | where {$_.alertvalue -ne “healthy”} | ft -auto
Server State        
HealthSet        
AlertValue LastTransitionTime  MonitorCount
xx NotApplicable
Compliance       Unhealthy  23/04/2015 14:01:26 29
xx NotApplicable
MailboxTransport Unhealthy  23/04/2015 13:21:35 25
xx NotApplicable
Outlook          
Unhealthy  23/04/2015 13:57:21 3
when i run the next command to get a list of the monitors that are unhealthy
$test = get-healthreport -server servername | where {$_.alertvalue -ne “healthy”}
foreach ($line in $test) {$line.entries | where {$_.alertvalue -ne “healthy”} | ft -auto}
it shows me that the following monitor is unhealthy in the outlook healthset
Server State         Name                 TargetResource HealthSetName AlertValue ServerComponent
xx NotApplicable OutlookRpcCtpMonitor                Outlook       Unhealthy  None
From this I found that the probe is OutlookRpcCtpMonitor, so I then tried to invoke the probe
invoke-monitoringprobe -identity Outlook\OutlookRpcCtpProbe -server xx
that returns the following error..
WARNING: Failed to find the probe result for invoke now request id 2610659f96e64e62b4c71d1f61f65d5e and probe
workdefinition id 198.
I have restarted the server, recycled the MSExchangeSyncAppPool.  Not sure what else to try so that can fix the unhealthy set within exchange.
Kind regards
Simon

Answer 1

Hi,
According to your post, I understand that OutlookRpcCtpMonitor is unhealthy and run “Invoke-MonitoringProbe” failed.
If I misunderstand your concern, please do not hesitate to let me know.
Please try to run Microsoft Connectivity Analyzer to test Outlook connectivity:
https://testconnectivity.microsoft.com/
Also, try to run Test-OutlookConnectivity with OutlookRpcCTPProbe to test a logon from Client Access server for the mailbox.
For your reference:
https://technet.microsoft.com/en-us/library/dd638082(v=exchg.150).aspx
Thanks
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