Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed.

Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed. How do I correct this?

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Beyond that noboidy can tell you much without proper system info.
Mylenium

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Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial version, a popup window shows the message " you have been disconnected" Connect to continue. No way to access to the download programs after entering t

Hello, I have creative cloud installed on my Mac Book Pro - OS X 10.9. 5 When trying to download trial programs, a popup window shows the message " you have been disconnected" Connect to continue. The same message comes after repeated attempt to entering the login and password info. How can I solve this?

Hi Jeff,
Here is the screenshot of the window which comes after any attempt to download a trial version. It is in French, it means you have been disconnected, connect to continue.

I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?

I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) the install using the installation files. do not migrate adobe programs.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have tried EVERY suggestion Adobe has made and no matter what, I get the black "Adobe Reader Installer" screen EVERY TIME!! Any suggestions to help me overcome this problem would be appreciated. BTW: I have a Windows 7 Home OS. I prefer FireFox. I

I have tried EVERY suggestion Adobe has made and no matter what, I get the black "Adobe Reader Installer" screen EVERY TIME!! Any suggestions to help me overcome this problem would be appreciated. BTW: I have a Windows 7 Home OS. I prefer FireFox. I have successfully downloaded Adobe Reader using all the major browsers, however it does NOT matter, I am NOT able to actually install Adobe Reader, every time all I get is the black pop-up "Adobe Reader Installer" screen!!!

PS.... I had a previous version on my computer that needed to be updated.... so I uninstalled it because I was having trouble installing the new version.... so even that did not help!!

I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?

I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?

Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Mylenium

I cannot seem to sign in to creative cloud. It asks me to sign in. Once I have, it cycles , and then tells me that "you've been signed out".. It then repeats the cycle over and over again

I cannot seem to sign in to creative cloud. It asks me to sign in. Once I have, it cycles , and then tells me that "you've been signed out".. It then repeats the cycle over and over again

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205

I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205. What does that mean?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

I have a Creative Cloud subscription. Why is reader asking me for a subscription to export pdf to word or JPEG? I thought I had the full version.

Why am I unable to export all of a sudden. I thought when I signed up for creative cloud I'd have full access with all of the programs installed.

I must correct this: Creative Cloud DOES include the Acrobat Pro app (http//helpx.adobe.com/creative-cloud/system-requirements.html). Like all the other apps in Creative Cloud (Photoshop, InDesign, more than 20 others), you simply ask Creative Cloud to install the app.
And this is the crucial point. Acrobat Pro is an app, entirely different from the Adobe Reader app. I believe the original poster is running Adobe Reader INSTEAD of Acrobat Pro. Adobe Reader is a different, free, app and for it, exporting is an add-on service. So make sure Acrobat Pro is installed and make sure you are using it. If you installed Adobe Reader as well and don't need it, then uninstall Adobe Reader to make life easier for yourself. You might then have to repair Acrobat Pro. (TIP: never uninstall Creative Cloud apps with the Windows control panel, but do uninstall Adobe Reader that way).

HI. I HAVE ALREADY MEMEBRSHIP for one app in creative cloud. I want to upgrade it to be complete membership . first I could not cancel my old one . second i pay for the second one, third i could not download the indesign cc ( which i need right now becaus

HI. I HAVE ALREADY MEMEBRSHIP for one app in creative cloud. I want to upgrade it to be complete membership . first I could not cancel my old one . second i pay for the second one, third i could not download the indesign cc ( which i need right now because they ask for serial number) . I have already cs6 products. is that technical problem in adobe or what ?

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

I keep getting the "you've been logged out" message when I try to log in in Creative Cloud...

I keep getting the "you've been logged out" message when I try to log in in Creative Cloud...

Hi Luciana,
In addition to Jeff's suggestion, you may also refer to the threads below:
You've been signed out
"You've been signed out" error every time I try to sign into Creative Cloud desktop application.
How I fixed: You have been signed out problem in 2 minutes!
Regards,
Sheena

Hello my creative cloud keeps on logging out when I try to log in. Anyone that can help?

I already looked at the adobe site for solutions for it but it seems that none of those help at my problem.
Does anyone know how I can fix this?
Or do I just have to re-install creative cloud? And if I do that will it cost me any money?

Sign in, activation, or connection errors | CS5.5 and later
You are no longer signed into your Creative Cloud applications
Mylenium

When I try to sign in to Creative Cloud it tells me I have been signed out.

When I try to access my desktop appication of Creative Cloud it repeatedly tells me I have been signed out and will not access my apps.

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

If I buy LICENSE adobe muse adobe creative cloud comes together too? or have to buy separate .

if I buy LICENSE adobe muse adobe creative cloud comes together too? or have to buy separate .

Muse is included in the Cloud.
Explore Adobe desktop apps | Adobe Creative Cloud

Trying to get my itunes to go back to english but is coming up Russian on windows 7. I initally installed English version and about 6 months ago it came back Russian. I have use all the suggestion including unistall and reenstall a new down load from appl

I'm trying to get my itunes to go back to english but is coming up Russian on windows 7. I initally installed English version and about 6 months ago it came back Russian. It was English for over 2 yrs. I have use all the suggestion including unistall and reenstall of a new down load from apple.

I copied the iTunes file from the external drive and it's in both places. I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file. There must be something else that's missing. My iTunes library looks the same on the new computer as it does when I open it on the external drive. If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
My back-up drive is a mess. I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={ Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period. I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive. Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me). As my Jewish friends would say, "Oy Vey!"

When I try to update creative cloud I get a popup to login, I enter my Adobe password but it doesnt work. I reset my password and tried again but it still doesnt work.

When I try to update creative cloud I get a popup to login, I enter my Adobe password but it doesnt work. I reset my password and tried again but it still doesnt work.

Hi,
Thank you for getting back to me. I was able to locate the opm.db file and delete it. (as instructed below) I go to applications>Adobe Creative Cloud and double click. It prompts me to login, it logs in and says there is an update, I click update and it prompts me to sign in with my password, I enter the same password and it doesn't take it. Also, the opm.db file is back in the OOBE folder. Im I launching Creative Cloud incorrectly?
Close the Creative Cloud Desktop application.
Navigate to the OOBE folder.
Windows: :\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud. Try signing in.

Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed.

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