Hello, I have been having bsod's that occur on start up at the log in screen.
Hello. Like the title says, I have been getting bsod's at start up right around the time the computer gets to the log in screen. It does not do it every time but it has happened a few times now and I was wondering if anyone could help me figure this out.
I have seen on other parts of this site that people are sometimes willing to examine the dmp files that are associated with the bsod. If anyone would like to help me out with that I would be very thankful.
Greg
These 2 were Related to swiwdmbx64.sys wireless USB Modem from Sierra Wireless Inc. I would install the newest driver available.
Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\Minidump\042514-10810-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`0344d000 PsLoadedModuleList = 0xfffff800`036906d0
Debug session time: Fri Apr 25 21:17:31.918 2014 (UTC - 4:00)
System Uptime: 0 days 0:00:13.762
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck A, {88, 2, 1, fffff800034a3666}
*** WARNING: Unable to verify timestamp for swiwdmbx64.sys
*** ERROR: Module load completed but symbols could not be loaded for swiwdmbx64.sys
Probably caused by : swiwdmbx64.sys ( swiwdmbx64+8e54 )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000088, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800034a3666, address which referenced memory
Debugging Details:
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800036fa100
GetUlongFromAddress: unable to read from fffff800036fa1c0
0000000000000088 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
nt!KeInsertQueueApc+42
fffff800`034a3666 f0480fbaab8800000000 lock bts qword ptr [rbx+88h],0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: System
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
DPC_STACK_BASE: FFFFF80000BA2FB0
TRAP_FRAME: fffff80000b9c3a0 -- (.trap 0xfffff80000b9c3a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffffa800a8308a8
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800034a3666 rsp=fffff80000b9c530 rbp=0000000000000002
r8=0000000000000000 r9=0000000000000000 r10=fffff88006b9ed80
r11=fffff80000b9c678 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
nt!KeInsertQueueApc+0x42:
fffff800`034a3666 f0480fbaab8800000000 lock bts qword ptr [rbx+88h],0 ds:00000000`00000088=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800034c2169 to fffff800034c2bc0
STACK_TEXT:
fffff800`00b9c258 fffff800`034c2169 : 00000000`0000000a 00000000`00000088 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff800`00b9c260 fffff800`034c0de0 : fffffa80`09d7ec60 fffff880`066d2410 fffffa80`0b00c1a0 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`00b9c3a0 fffff800`034a3666 : fffffa80`0a834930 fffff880`066b1f8c fffffa80`0b00c428 fffffa80`00000000 : nt!KiPageFault+0x260
fffff800`00b9c530 fffff800`034c6df3 : 00000000`00000000 00000000`a000000c 00000000`00000000 00000000`00000000 : nt!KeInsertQueueApc+0x42
fffff800`00b9c590 fffff880`06c47e54 : fffffa80`0a821b30 fffffa80`0bac4100 fffffa80`0babdb10 00000000`00000000 : nt!IopfCompleteRequest+0xb63
fffff800`00b9c680 fffffa80`0a821b30 : fffffa80`0bac4100 fffffa80`0babdb10 00000000`00000000 00000000`ffffffff : swiwdmbx64+0x8e54
fffff800`00b9c688 fffffa80`0bac4100 : fffffa80`0babdb10 00000000`00000000 00000000`ffffffff fffffa80`0ba7c0d0 : 0xfffffa80`0a821b30
fffff800`00b9c690 fffffa80`0babdb10 : 00000000`00000000 00000000`ffffffff fffffa80`0ba7c0d0 fffffa80`0baed010 : 0xfffffa80`0bac4100
fffff800`00b9c698 00000000`00000000 : 00000000`ffffffff fffffa80`0ba7c0d0 fffffa80`0baed010 fffffa80`08130d90 : 0xfffffa80`0babdb10
STACK_COMMAND: kb
FOLLOWUP_IP:
swiwdmbx64+8e54
fffff880`06c47e54 ?? ???
SYMBOL_STACK_INDEX: 5
SYMBOL_NAME: swiwdmbx64+8e54
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: swiwdmbx64
IMAGE_NAME: swiwdmbx64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4fc3bc42
FAILURE_BUCKET_ID: X64_0xA_swiwdmbx64+8e54
BUCKET_ID: X64_0xA_swiwdmbx64+8e54
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xa_swiwdmbx64+8e54
FAILURE_ID_HASH: {8e6f3955-6597-17ce-f929-ef9b2b41cb5f}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag
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Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
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QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
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HDCP is not supported.
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Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
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Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
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