HELP! Cannot install itunes 11.1.3.8
I'm unable to add new songs or pictures to my iphone because my itunes is not up to date but when I try to download the lastest version I get the following error message...
Any ideas how to solve this? Please Help!
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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HELP cannot install itunes, uninstall itunes or uninstall quicktime
Hello - Went to upgrade my orig ver of itunes ver 6.0 to the video version to grab some music videos, and that is when all went to ****.
Got an error message that itunes was unable to install to my PC. PC is p4 running winXP sp2/3.
Error code: -3
Went to uninstall itunes, and got another error message that itunes was unable to complete the task with NO error code.
Also went to uninstall quicktime, and apparently the uninstall is not on my computer. I reinstalled quicktime, which was successful, but after rebooting and then trying to uninstall quicktime again, i got same error message quicktime uninstall cannot be found, quicktime cannot be uninstalled.
I did manage to get itunes successfully uninstalled.
After reboot and clearing out temp files and cache then again rebooting, then attempting to reinstall itunes VER 6.0 just the plain version for windows, NOT the video version, i again got error message that itunes was unable to install on my PC.
PLEASE HELP.
i cannot seem to load in a successful ver of itunes to listen to music, nor uninstall/install quicktime.
FYI -
Quicktime will not work when opened through itunes and through start menu, but will work when opened in the program and actually clicking on the .exe button.
pls help! i just want regular ver of itunes without video now, just want to listen to music what i bought, thnxYES it is a Windows 98 based software, since i was unable to find older ver of Quicktime, i used what i had.
Incidentally, i figured out that when i went to install the Video ver of itunes, the ver 6.0 did not completely uninstall, some files were somehow corrupted.
There is a round about fix located on the windows tech support section which deleted previous Windows installer programs that in turn deletes older versions of programs, you pick from a list that the program detects, and it will delete all older versions.
Here is the link, if you know anyone that needs it..
it fixed my PC, after using this program i was able to successfully install 1st- the standalone version of quicktime, then itunes without incident.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
bunny -
Please help cannot install itunes
ok so im trying to reinstall itunes after finally having got rid of a bunch of viruses on my computer, which i think were making my itunes act funny, which is why i am reinstalling. but there is one file i cannot uninstall named apple software update, and this file is screwing with my installation attempts. i go to add remove programs, but it tells me that network resources are unavailable for that program, so i cannot delete the file, or uninstall that program, if anyone out there can help me slove this problem please do.
+i go to add remove programs, but it tells me that network resources are unavailable for that program, so i cannot delete the file, or uninstall that program, if anyone out there can help me slove this problem please do.+
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now run the Utility ("Start > All Programs > Windows Install Clean Up"), select the "Apple Software Update" entry in the list of programs shown in Installer CleanUp, and then click "Remove".
Restart the PC and try another iTunes install.
Does it go through properly now? -
I cannot install Itunes 10.6 on my Win 7 - 64 bit...Pls help
I cannot install Itunes 10.6 on my Windows 7 - 64 bit...I am so much frustrated that I will further buy no more Apple products. I have been taking everyones advise and done what was told to me through this forum but till time (since last 15 days) I am unable to install ITunes 10.6 on my said Windows 7 - 64 bit.
Pls help Pls help Pls help Pls help
Regards,
VivekIt will work with Windows 7 32 bit. On a 64 bit you will have to install Windows XP Mode. You can download it from the Microsoft Website. The XP Mode will run Windows XP in 32 bit. Microsoft has easy instructions on the download. One download at a time. Install the first download then the second download. You will have to copy your icon from all program and paste to the desktop if you are going to use it often.
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Cannot install ITunes--Mesage is "Apple Application Support was not found. Apple application Support is required to run ITunes Helper. Please uninstall ITunes, then install ITunes again. Error 2 (Windows Error 2)
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I cannot install Itunes and Icloud on my Sony Vaio Laptop - Window 7. Error says " computer/system not modified". Please help me with this problem.
Hello there, jag123059.
The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Cannot install itunes, I keep getting this message:An error occured during the installation of assembly 'Microsoft .VC80.CRT .type="win32" ,version="8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b".processorArchitectu re="x86"'. Please refer to Help and
Repair your Apple Application Support.
Control Panel > Programs n Features > highlight AAS, click CHANGE the REPAIR -
Cannot install itunes Keep getting this message:An error occured during the installation of assembly 'Microsoft .VC80.CRT .type="win32" ,version="8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b".processorArchitectu re="x86"'. Please refer to Help and sup
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?
Hello raadabdaun,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues installing iTunes for Windows. The following article provides the most relevant information and troubleshooting steps:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
Since October 2011 I cannot update iTunes when I receive an Apple UD notice (Win7Pro PC). I have also lost communication with my iPod Touch. In all cases I have attempted to download the latest version of iTunes. Yeasterday I uninstalled iTunes & Bonjour. I still cannot install iTunes. What can be done to allow iTunes to install?
If you want to do complete reinstall, please follow following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message. Please help !
See Troubleshooting issues with iTunes for Windows updates.
For downloading issues see the further information area and use a different browser and/or the direct links.
tt2 -
I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I have uninstalled and reinstalled a few times but with no luck. Does anyone have another option?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the above steps haven't helped try installing:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
Or roll back to:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
as appropriate.
tt2 -
I cannot install ITunes 10.6, my computer keeps blocking on it.
I cannot install ITunes 10.6, my computer keeps blocking on it. At first I had problems with the upgrade, then I couldn't start iTunes anymore, so I had to uninstall it in orde to reinstall it again. However that doesn't work.
Everytime I run the installation process, it blocks my whole computer when I'm in about 3/4 of the install procedure; The only thing I can do is push the on/off button to turn my PC off...
I have an iPhone and would like to be able to synchronize my data... Can someone please help me with this...
I don't know what to do anymore...
Thxs
Mieke (Belgium)It will work with Windows 7 32 bit. On a 64 bit you will have to install Windows XP Mode. You can download it from the Microsoft Website. The XP Mode will run Windows XP in 32 bit. Microsoft has easy instructions on the download. One download at a time. Install the first download then the second download. You will have to copy your icon from all program and paste to the desktop if you are going to use it often.
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Cannot install iTunes on windows 7 64bit
Okay, I like so many cannot install iTunes on Windows 7 64bit.
Now Orginally I got a message saying something to the effect of:
There was a problem with the install you do not have permission for something...
Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
So I searched the net and many people were saying to uninstall everything "Apple" and try again. So I did that. Now I have this new message:
there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
And again I scoured the internet for a way to fix this. I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair. The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
I am at a loss. Why doesn't Apple fix this. I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible. I cannot change any of my music or do anything until this is resolved. If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
Now I have had previous versions of iTunes working perfectly fine. I do not recall which version I was using before I tried to update and fell into this abyss however.Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
=============================
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Indepe
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Cannot install itunes on my windows 7 32 bit
Hi, I cannot install itunes on my windoes 7 32bit. I tried installing several times but it wont let me complete it. Sometimes it shows error of 'Windows Installer Service could not be accessed'.
Please help asap.
Regards
TusharSometimes it shows error of 'Windows Installer Service could not be accessed'.
Are other programs also failing to install (with the same error message), Tushar? -
Cannot install itunes 7.7 with Vista due to bonjour service issues
(I do have itunes version 7.6.2.9 working fine with no issues on vista)Cannot install itunes 7.7 becoz vista doesnt let bonjour service to run, While trying to start the Bonjour service from the Windows Services console gives an other error: "Windows could not start the Bonjour service on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -65549." Is there any way I can get Bonjour to install and run as a service? tried switching off windows defender and Norton Internet security along with norton firewall too, still it doesnt let me install ,even tried downloading the windows version of bonjour but it too doesnt get installed as the service cannot start
Event report:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1013</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-07-11T12:32:31.000Z" />
<EventRecordID>69102</EventRecordID>
<Channel>Application</Channel>
<Computer>Revelations</Computer>
<Security UserID="S-1-5-21-216963075-3724653442-2767649758-1000" />
</System>
- <EventData>
<Data>Product: iTunes -- Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data />
<Data /> <Binary>7B45463643343630302D333036442D344636412D413131392D433241383737443235423 4417D</Binary>
</EventData>
</Event>
The Bonjour Service service terminated with service-specific error 4294901747 (0xFFFEFFF3).
Any comments and advice would be higly appreciated
regards
Message was edited by: Vistacrap
Message was edited by: Vistacrap
Message was edited by: Vistacrap
nullApple offer this advice which I guess is not much help to you as you have Norton:
http://support.apple.com/kb/TS1609?viewlocale=en_US
I wonder if it is worth looking in the your firewall configuration>>Programs and deleting any entry for Bonjour - in the hope that you will be prompted to allow it or not when you do the install, or maybe adding it back with permit all.
But someone came up with another possible solution at the end of this thread:
http://discussions.apple.com/thread.jspa?threadID=1540617&tstart=0
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