[HELP] connection and authentication drivers
Hello,i'am an italian student
i'd want to use an authentication driver to force the user to authenticate (insert Username and password) for Olap access and BIcatalog access when launching my java client.At the moment the authentication is done through the configuration.xml and DAD files,but i'd want that is the user that specify his credentials.
I studied the guide "managing security" but i did not understand how to register and use this driver.
I tried to add the line
<PluggableDriver DriverType="a" InvocationLevel="session" Required="true"
DriverClass="oracle.dss.appmodule.server.DSSApplicationModuleAuthenticationDriver"/>
in the configuration.xml file,but it does not work.
Someone knows how to use the connection and authentication drivers?
Thanks very mutch for help
Is there really no one who can help me with this?
Similar Messages
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Lion Server Admin, Server, connection and authentication issues.
I'm going out of my mind... I'd appreciate any help
Mac OS X Server 10.7.2
Mac Mini Server (no optical drive. dual hard drives) 2.66 C2D / 4GB RAM
So... I open Workgroup Manager, select menu: Server > Connect. Then Enter:
Address = Server.local
User Name = Server Administrator
and my password.
Press the Connect button and it successfully opens the Workgroup Manager window and I can edit users etc. all perfecty fine.
I can also confirm that the Server Administrator user has "administer this server" ticked on.
Now the trouble begins...
I open Server (ie. the new Lion Server application).
It shows me the "Choose a Mac" window. Two entries:
1. "This Mac - Server"
2. "Other Mac"
I click the first entry & it slides down the sheet for entering username and password. I enter exactly the same details as above and the sheet shakes left and right, essentially behaving as if I'd entered the wrong password. Despite the fact that it's the same password as above.
I try it from another machine as well, just to be sure, and I get the same result.
Then I open Server Admin.
At some point recently, I recall having essentially the same problem. An attempt to connect to the server shook the authentication sheet essentially suggesting wrong password.
More recently, Server.local now doesn't even show up in the Available Servers section.
If I try Add Server from the Server menu. Then Enter the same details above I get a "Could not connect..." message.
So... I'm kinda baffled. What on earth is going on? The three different apps are telling me different things. One works perfectly, one says it's running fine but I can't authenticate, and the other says it doesn't even exist.
For what it's worth, I've tried using Workgroup Manager (the one thing that will connect and authenticate) to change/reset the password for the Server Administrator user, but no matter what I set it to I'm still getting all the same results as above.
If anyone can give me any help here I'd be very grateful!!
Thanks!
David.Is there really no one who can help me with this?
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Connection and reconnection taking a lot of time
Hi ppl. I am on a POC with 5 machines plus the Active Directory on a Win 2003 server,
the vdi hosts and the storage server each of them reside on a LDOM (four in total) created
on one sparc blade on a sun blade 6000, each vdi has 4 gb of memory and the storage server
has 3 gb (ARC size is 2GB) and one zfs partition of about 60gb.
The xVM server was created in a LDOM on an x68 blade on the
same sun blade 6000. Solaris 10 U7 in all of them. VDI and virtualbox installed as per
installation instructions. All vdi servers has the AD as their ntp and dns server.
The user directory is working, connected and authenticated to the AD, we are able to search
for users from the web interface.
the problem: most of the time the vdi login screen appears after less than 30 secs, but
after entering a valid (or for testing, invalid) user/password, most of the time the "connecting
to vdi" screen is displayed for 1 or more minutes, after which it either falls back to the
vdi login screen or opens a the session or shows the two VMs to pick one. After selecting
one of the VMs or entering the previous session, everything works fast, inside the win
session, but then again, when we log out,disconnect or close the session, it takes for
anoter 2 or more minutes to get the VDI login screen again, it has taken up to 5 to 6 mins
to get to the vdi screens.
I dont find any related information on the cacao.0 logs, dmesg or /var/log/syslog log files,
the vdi web admin interface shows the VM taken by the user used in the vdi login screen,
also, just got kicked out of the vdi web admin with an error (will be posted on the next
message, what can we be doing wrong? what should we look at?
thanks in advance
-Oswaldoerror:
Error Details
Here is a full stack trace of the error:
javax.servlet.ServletException: javax.faces.FacesException: org.apache.jasper.el.JspELException: /jsp/pools/PoolDesktops.jsp(187,116) '#{PoolDesktopsBean.pool.vcDesktopProvider}' Error reading 'pool' on type com.sun.vda.admin.pools.PoolDesktopsBean
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:256)
at sun.reflect.GeneratedMethodAccessor147.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:283)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:56)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:189)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:185)
at com.sun.webui.jsf.util.UploadFilter.doFilter(UploadFilter.java:267)
at sun.reflect.GeneratedMethodAccessor146.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:218)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:56)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:189)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:185)
at com.sun.vda.admin.authentication.AuthenticationFilter.doFilter(Unknown Source)
at sun.reflect.GeneratedMethodAccessor56.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:218)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:56)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:189)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:185)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.valves.RequestFilterValve.process(RequestFilterValve.java:269)
at org.apache.catalina.valves.RemoteAddrValve.invoke(RemoteAddrValve.java:81)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:595)
Caused by: javax.faces.FacesException: javax.faces.FacesException: org.apache.jasper.el.JspELException: /jsp/pools/PoolDesktops.jsp(187,116) '#{PoolDesktopsBean.pool.vcDesktopProvider}' Error reading 'pool' on type com.sun.vda.admin.pools.PoolDesktopsBean
at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:675)
at javax.faces.component.UIComponentBase.invokeOnComponent(UIComponentBase.java:647)
at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:681)
at javax.faces.component.UIComponentBase.invokeOnComponent(UIComponentBase.java:647)
at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:681)
at javax.faces.component.UIComponentBase.invokeOnComponent(UIComponentBase.java:647)
at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:681)
at javax.faces.component.UIComponentBase.invokeOnComponent(UIComponentBase.java:647)
at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:681)
at javax.faces.component.UIComponentBase.invokeOnComponent(UIComponentBase.java:647)
at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:681)
at javax.faces.component.UIComponentBase.invokeOnComponent(UIComponentBase.java:647)
at javax.faces.component.UIComponent.invokeOnComponent(UIComponent.java:681)
at javax.faces.component.UIComponentBase.invokeOnComponent(UIComponentBase.java:647)
at com.sun.faces.extensions.avatar.components.PartialTraversalViewRootHelper.invokeContextCallbackOnSubtrees(PartialTraversalViewRootHelper.java:596)
at com.sun.faces.extensions.avatar.components.PartialTraversalViewRootHelper.processDecodes(PartialTraversalViewRootHelper.java:234)
at com.sun.faces.extensions.avatar.components.PartialTraversalViewRootImpl.processDecodes(PartialTraversalViewRootImpl.java:145)
at com.sun.faces.lifecycle.ApplyRequestValuesPhase.execute(ApplyRequestValuesPhase.java:101)
at com.sun.faces.lifecycle.LifecycleImpl.phase(LifecycleImpl.java:251)
at com.sun.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:117)
at com.sun.faces.extensions.avatar.lifecycle.PartialTraversalLifecycle.execute(PartialTraversalLifecycle.java:94)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:244)
... 54 more
Caused by: javax.faces.FacesException: org.apache.jasper.el.JspELException: /jsp/pools/PoolDesktops.jsp(187,116) '#{PoolDesktopsBean.pool.vcDesktopProvider}' Error reading 'pool' on type com.sun.vda.admin.pools.PoolDesktopsBean -
Ever since I updated to the IOS 6, I no longer can play my music in the car! It is plug and play! It just sits there saying connecting and nothing happens. A couple of my friends have said the same thing. Any ideas? Help please!
Hello ..do you have a history on the phone? did you get it wet? was it dropped? have you been using an authentic ORIGINAL apple charging cable?
this problem occurs when there is a short circuit in the phone... you most likely got it wet at some point and maybe didnt even realize it? The moisture in the phone hasb probablly oxidized one or several capacitors, integrated chips thereby short circuiting the phone. that is why he phone is acting erratic because these short circuits inadvertently "activates" other circuits.. eventually the phone will not turn on anymore- the heat will stress the citcuit board and you will have discontinuity along your main power lines and the phone will cease to function..i see this alllll the time in our shop
the fact you upgraded to ios6 will even work the phone harder because its a more powerful operating system taking full advantage of the A4 chip.. -
I bought an LG Slim Portable DVD writer. I connected it to my MacBook Air and the drivers seemed to download. There is an icon that says SuperMulti on my desktop. The portable drive comes on when I double click on the icon, and I hear the drive running. It turns off about 5 seconds later and I cannot even get the driver disc out because the drive is off (no green light).
I am not savvy. What do I do? It says it is compatible with Mac, but then in another place in the directions it states Windows is needed. Please help an old feeble woman!You need to contact the DVD writer manufacture/vendor customer support and/or read its user manual. LG is not an Apple product.
-
I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
iTunes Store for Windows. Everytime I try an access the iTunes Store it takes really long to connect and then it says iTunes store cannot be access. I think I am up to date with iTunes Verison, I Have 11.0.2.26 but no matter what I try it does not connect. HELP Please???
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Face time not working. When dialled it says connecting and drops immediately. When my friends calling it show connecting but it does not.
Is there a problem with face time. I am in south Africa, it was working perfectly up to Easter. Please help this is my life line.There is a barely acknowledged issue. For Mac users Apple has released an update to the app, but for iOS users the recommendation is for users to update their ipad to the most recent operating system.
There may be a fix coming for iOS6 users (which seem to be many of those having problems) or there may not be. If your ipad isn't up to date then you can update it and see if that helps, or if you don't want to update then you may want to wait and see if there is either a fix or if it fixes itself. -
I have an HDMI connection to the receiver and on to the TV - but there is non audio from my Apple TV. Not for movies, music, YouTube etc. I have checked all of the connections and the video is xlnt. Have also toggled thru all possible Dolby/Audio combinations in settings. Help! Any suggestions?
Hello again Parker -
The basic setup is Digital Cable Box, DVD Player, Denon Receiver/Amp and TV Monitor. To that I added the Apple TV. The Receiver only has two HDMI IN slots (one for cable and one for the DVD) and one out to the Monitor.
[I bought a switcher to toggle the DVD and the AppleTV back and forth but just disconnected the DVD to simplify when I ran in to trouble.]
So now I have:
HDMI from the Cable Box to the Receiver
HDMI from the Apple TV to the Receiver (in the old DVD slot which always worked well)
HDMI from the Receiver to the Monitor
RCA's from the Receiver to the Subwoofer and the other speakers
In addition I have some backup connections:
S-Video, Optical Audio and L/R RCA's from the Cable Box to the Receiver
S-Video from the Receiver to the Monitor
Wait - JUST FOUND IT!
By going thru the excercise to track all of the connections per your suggestion, I found an anomaly when I switched Receiver sockets for the HDMI links. The video moved but the audio didn't. Turns out the monitor was using the optical audio feed from the receiver. So I disconnected the optical audio and the monitor automatically switched to the HDMI audio feed! Looked promising...
So I first connected an optical audio feed from the ATV to the receiver - Audio! Then I pulled it, but the audio didn't switch to the HDMI feed. It stopped. Would be OK if all I was going to use is the ATV, but I need the DVD player too and I can't use a switcher to toggle between them if I have to unplug the optical audio each time.
This is becoming a career! Any suggestions?
Will -
Posting to a URL connection and receiving a response...please help!
Ok, here's the deal. Im trying to connect to a site, submit my username and password, and then retrieve the HTML source code for the page after I'm logged in so I can parse it and further manipulate it. So far, I'm establishing a connection and posting the info I want, but when I print the DataInputStream at the end, I keep getting the source code for the log in page, not the page after I'm logged in...so I'm guessing I'm not really getting logged in at all. I put my code below, please tell me whats wrong!! I really appriciate any help you can offer.
-DFG
import java.net.*;
import java.io.*;
import java.lang.String.*;
public class URLReader {
public static void main(String[] args) {
try {
URL url;
URLConnection urlConn;
DataOutputStream printout;
DataInputStream input;
url = new URL ("www.someURL.com");
urlConn = url.openConnection();
urlConn.setDoInput (true);
urlConn.setDoOutput (true);
urlConn.setUseCaches (false);
urlConn.setRequestProperty("Content-Type","application/x-www-form-urlencoded");
printout = new DataOutputStream (urlConn.getOutputStream ());
String content = "userid=" + URLEncoder.encode("username") +"&pass=" + URLEncoder.encode("password");
printout.writeBytes(content);
printout.flush();
printout.close();
input = new DataInputStream (urlConn.getInputStream ());
String str;
while (null != ((str=input.readLine()))) {
System.out.println (str);
input.close();
catch(MalformedURLException mue) {
System.out.println("exception");
catch(IOException ioe) {
System.out.println("exception");
catch(Exception e) {
System.out.println("exception");
}Suppose the target website has the following pages:
index.html (contains username, password fields and posts to login.html)
login.html (processes the logging and displays the secured data).
You should be posting the username and password to login.html. If so, I suspect that the login page you are posting to is not receiving the username and password and is simply outputting the login form again. Is this what happens when you open the url in a web browser and attempt to login with no username and password? -
Please Help, my CC isn't connecting and nothing worked!
Hello,
The title sums it up...
It is impossible for me to load anything but the CC desktop app.
I can't connect my device to any of the servers ( such as "ccmdld.adobe.com 443", and so on) and no one can tell me how I could fix this.
Normal I'm browsing over VPN, to avoid the school proxy, but even at home, where my internet is faster than the howl School net combined, it didn't work.
Could you Help me?!
The Error-Massage (by "App") is:
"Download failure"
"Try to reinstall"
But ten times install, deinstall, clean and redo is enough!
Please Help!
And please do it in such a way that even the Dumbest guys can understood these... So it would be easy to follow.
Thanks a lot
and best greetings
Lukas M.Lukas have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application? If so then I would recommend reviewing Sign in, activation, or connection errors | CS5.5 and later for details on how to resolve connection errors.
-
My ipod nano (6th gen) keeps connecting and disconnecting itself from my computer can anyone help?
I have read numerous posts online about the same problem but can't seem to sort mine out. I've tried changing power leads, restoring back till an older version of itunes, resetting the ipod, restarting my computer and tried every USB port in sight but still nothing.
I have plugged a friends ipod touch into my computer and it connects and appears in itunes fine, but with mine it wont stay connected long enough for me to try and restore anything with it on itunes its literally a 1 second interval between connected and ejecting. I thought maybe it could be the connection terminal on the ipod but i have had it connected to a wall charger and xbox with it staying connected with no problems.
I am running windows vista on the computer and the nano was previously synced to a different itunes could this be the problem and if so how do I go about fixing it??
ThanksI too am having this same issue. I connect my iPod nano (6th gen), and it appears for anywhere between 1 to 10 seconds and then automatically ejects.
I'm running a macbook pro with OS X 10.6.8 and the most up to date version of iTunes. The strange thing is that the nano works fine on my old macbook from 2007; which also has the most up to date iTunes but is running OS X 10.5. Another thing is that my iPod touch works just perfectly on my MacBook Pro.
I have read up on a lot of forums, and have found little help for those who are running into this problem on a Mac. The majority of fixes are for PC. Any help would be greatly appreciated. -
I recently got an IPad 2 and when I first set up the wifi connection the safari and facebook worked but suddenly whenever I attempt to get onto facebook it says Unable to connect and whenever I go on safari it says I am not connected to the internet. yet when I go on settings-- Wi-fi The network I should be cnnected with is ticked and it says I have connection, but once i try to go on the internet I have the same problem. Is there a way I can solve this by resetting or do I need to go into the apple shop to get it sorted. Any help? Thanks.
I recently got an IPad 2 and when I first set up the wifi connection the safari and facebook worked but suddenly whenever I attempt to get onto facebook it says Unable to connect and whenever I go on safari it says I am not connected to the internet. yet when I go on settings-- Wi-fi The network I should be cnnected with is ticked and it says I have connection, but once i try to go on the internet I have the same problem. Is there a way I can solve this by resetting or do I need to go into the apple shop to get it sorted. Any help? Thanks.
-
I'm looking for some help connecting linksys IP Cameras to my home network to monitor my property when I'm travelling. I used to do this with linksys WAPS, but since I've discarded all my old linksys networking and standardized on airport, I can't get these things working. I know that I have to identify my camera through the DHCP table and set up port forwarding and there is the problem.
My network consists of 4 base stations set up in a roaming network - same network name and passwords. I need to do it this way so I don't have to switch network when I move from one side of the house to the other, go to the cabana, or my shop in the barn. The network works pretty well since I went to a roaming set up. Good performance, yata, yata, yata.
However, the roaming network requires the AEBS's to be set up in bridge mode, rather than sharing an ip address. When the AEBS is set to bridge mode, you don't see a DCHP table or have the ability to identify your IP Cam through the AEBS - and hence, no port forwarding.
I am able to identify and set up my Linksys IP Cam by locating the ip address on my FIOS router, even though, it's plugged into an AEBS. I set it up, see the video, remove the ethernet cable from the IP Cam, restart - and I can't get to it from an AEBS. In researching this, it appears, I should be setting up the AEBS to "share an IP Address", going to the DHCP table and identifying the camera's IP address and setting up port forwarding. However, you don't see any of the DHCP or port forwarding options in Airport Network Utility when configuring in bridge mode.
I'm hoping I'm missing something here and that the solution isn't to set it up at the FIOS router level, but I'm beginning to think that's my only hope. What concerns me there is that I should be able to see the IP cam on the network without port forwarding since I'm not coming from outside, and I can't even do this unless it's connected hard wire.
I'd appreciate any insight into this that anyone might have. I've hit the wall with what I know.
Thanks.In a roaming network, your "main" router is the device that would require port mapping/forwarding to be configured in order to access the IP camera from the Internet. This router is also the one that would be provide the private IP address for the camera which you will want to be a static one.
So as you described your network, the IP cameras should be getting an IP address or you assigned it a static one and this is the address that you would enter in the Private IP address (or equivalent depending on the router used) field when setting up port mapping.
If you are not able to access this camera from the local network, then this should be troubleshot first. -
hi everyone, i have a problem about my iphone 4S, doesn't work with wifi connection and bluetooth since upgrade to the IOS 7.0.3. Can anyone can help me tosolve this problem?????Thank's regards paulus
Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.
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