Help creating edi 837 REF*D9 segment

I need to create the REF*D9 segment for our trading partner. Our current edi process does not generate this segment. The segment is basically a copy of the REF*F8 segment, except for the REF01 qualifier being different. I have been able to
generate the segment when the REF*F8 is in the subscriber loop, but the F8 segment can also be created in 2 other loops further down the schema (in the TS837_2330B loop). I have tried numerous solutions for this failing each time. I was told that XSLT would
be best, but am not sure of the logic to use. I am new to BizTalk and XSLT, so I am not even sure of the syntax or how to reference the fields. This process is using 837P schema for source and destination. Could someone please help me out with how to populate
this D9 segment, no matter what loop the F8 segment is created in? Thanks, I appreciate the help.

I have been trying, but I guess I just don't get it. For the most part the mapping is a direct copy of the EDI 837. Main difference being that the trading partner needs the claims split into one claim per ST/SE segment (which I have working fine),
and they require a REF*D9 segment. Our claims system does not generate the REF*D9 segment, but it is a copy of the REF*F8 segment. Problem there is that REF*F8 is generated in one of 3 spots. And two of those are deep in loops. I have tried the Index
functoids. I have gone down to index level 9, still not getting info. I have looked at the code to see what is being selected. I have tried scripting functoids and selecting the element the same way. Doesn't work (don't know what I am doing wrong). I
have tried looping functoids. Seems like no matter what I try I can only generate the REF*D9 when the REF*F8 segment is generated in the 2300 loop, under REF_SubLoop_5 in the REF_PayerClaimControlNumber. If it is generated anywhere else, I
can't seem to pick it up. Again I am very new to BizTalk and XSLT, any other ideas for me to try? Thanks.

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Cannot create data store shared-memory segment error

Hi,
Here is some background information:
[ttadmin@timesten-la-p1 ~]$ ttversion
TimesTen Release 11.2.1.3.0 (64 bit Linux/x86_64) (cmttp1:53388) 2009-08-21T05:34:23Z
Instance admin: ttadmin
Instance home directory: /u01/app/ttadmin/TimesTen/cmttp1
Group owner: ttadmin
Daemon home directory: /u01/app/ttadmin/TimesTen/cmttp1/info
PL/SQL enabled.
[ttadmin@timesten-la-p1 ~]$ uname -a
Linux timesten-la-p1 2.6.18-164.6.1.el5 #1 SMP Tue Oct 27 11:28:30 EDT 2009 x86_64 x86_64 x86_64 GNU/Linux
[root@timesten-la-p1 ~]# cat /proc/sys/kernel/shmmax
68719476736
[ttadmin@timesten-la-p1 ~]$ cat /proc/meminfo
MemTotal: 148426936 kB
MemFree: 116542072 kB
Buffers: 465800 kB
Cached: 30228196 kB
SwapCached: 0 kB
Active: 5739276 kB
Inactive: 25119448 kB
HighTotal: 0 kB
HighFree: 0 kB
LowTotal: 148426936 kB
LowFree: 116542072 kB
SwapTotal: 16777208 kB
SwapFree: 16777208 kB
Dirty: 60 kB
Writeback: 0 kB
AnonPages: 164740 kB
Mapped: 39188 kB
Slab: 970548 kB
PageTables: 10428 kB
NFS_Unstable: 0 kB
Bounce: 0 kB
CommitLimit: 90990676 kB
Committed_AS: 615028 kB
VmallocTotal: 34359738367 kB
VmallocUsed: 274804 kB
VmallocChunk: 34359462519 kB
HugePages_Total: 0
HugePages_Free: 0
HugePages_Rsvd: 0
Hugepagesize: 2048 kB
extract from sys.odbc.ini
[cachealone2]
Driver=/u01/app/ttadmin/TimesTen/cmttp1/lib/libtten.so
DataStore=/u02/timesten/datastore/cachealone2/cachealone2
PermSize=14336
OracleNetServiceName=ttdev
DatabaseCharacterset=WE8ISO8859P1
ConnectionCharacterSet=WE8ISO8859P1
[ttadmin@timesten-la-p1 ~]$ grep SwapTotal /proc/meminfo
SwapTotal: 16777208 kB
Though we have around 140GB memory available and 65GB on the shmmax, we are unable to increase the PermSize to any thing more than 14GB. When I changed it to PermSize=15359, I am getting following error.
[ttadmin@timesten-la-p1 ~]$ ttIsql "DSN=cachealone2"
Copyright (c) 1996-2009, Oracle. All rights reserved.
Type ? or "help" for help, type "exit" to quit ttIsql.
connect "DSN=cachealone2";
836: Cannot create data store shared-memory segment, error 28
703: Subdaemon connect to data store failed with error TT836
The command failed.
Done.
I am not sure why this is not working, considering we have got 144GB RAM and 64GB shmmax allocated! Any help is much appreciated.
Regards,
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Those parameters look ok for a 100GB shared memory segment. Also check the following:
ulimit - a mechanism to restrict the amount of system resources a process can consume. Your instance administrator user, the user who installed Oracle TimesTen needs to be allocated enough lockable memory resource to load and lock your Oracle TimesTen shared memory segment.
This is configured with the memlock entry in the OS file /etc/security/limits.conf for the instance administrator.
To view the current setting run the OS command
$ ulimit -l
and to set it to a value dynamically use
$ ulimit -l <value>.
Once changed you need to restart the TimesTen master daemon for the change to be picked up.
$ ttDaemonAdmin -restart
Beware sometimes ulimit is set in the instance administrators "~/.bashrc" or "~/.bash_profile" file which can override what's set in /etc/security/limits.conf
If this is ok then it might be related to Hugepages. If TT is configured to use Hugepages then you need enough Hugepages to accommodate the 100GB shared memory segment. TT is configured for Hugepages if the following entry is in the /u01/app/oracle/EXALYTICS_MWHOME/TimesTen/tt1122/info/ttendaemon.options file:
-linuxLargePageAlignment 2
So if configured for Hugepages please see this example of how to set an appropriate Hugepages setting:
Total the amount of memory required to accommodate your TimesTen database from /u01/app/oracle/EXALYTICS_MWHOME/TimesTen/tt1122/info/sys.odbc.ini
PermSize+TempSize+LogBufMB+64MB Overhead
For example consider a TimesTen database of size:
PermSize=250000 (unit is MB)
TempSize=100000
LogBufMB=1024
Total Memory = 250000+100000+1024+64 = 351088MB
The Hugepages pagesize on the Exalytics machine is 2048KB or 2MB. Therefore divide the total amount of memory required above in MB by the pagesize of 2MB. This is now the number of Hugepages you need to configure.
351088/2 = 175544
As user root edit the /etc/sysctl.conf file
Add/modify vm.nr_hugepages= to be the number of Hugepages calculated.
vm.nr_hugepages=175544
Add/modify vm.hugetlb_shm_group = 600
This parameter is the group id of the TimesTen instance administrator. In the Exalytics system this is oracle. Determine the group id while logged in as oracle with the following command. In this example it’s 600.
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$ uid=700(oracle) gid=600(oinstall) groups=600(oinstall),601(dba),700(oracle)
As user root edit the /etc/security/limits.conf file
Add/modify the oracle memlock entries so that the fourth field equals the total amount of memory for your TimesTen database. The unit for this value is KB. For example this would be 351088*1024=359514112KB
oracle hard memlock 359514112
oracle soft memlock 359514112
THIS IS VERY IMPORTANT in order for the above changes to take effect you to either shutdown the BI software environment including TimesTen and reboot or issue the following OS command to make the changes permanent.
$ sysctl -p
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$ cat /proc/meminfo | grep Huge
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836: Cannot create data store shared-memory segment, error 22

Hi,
I am hoping that there is an active TimesTen user community out there who could help with this, or the TimesTen support team who hopefully monitor this forum.
I am currently evaluating TimesTen for a global investment organisation. We currently have a large Datawarehouse, where we utilise summary views and query rewrite, but have isolated some data that we would like to store in memory, and then be able to
report on it through a J2EE website.
We are evaluating TimesTen versus developing our own custom cache. Obviously, we would like to go with a packaged solution but we need to ensure that there are no limits in relation to maximum size. Looking through the documentation, it appears that the
only limit on a 64bit system is the actual physical memory on the box. Sounds good, but we want to prove it since we would like to see how the application scales when we store about 30gb (the limit on our UAT environment is 32gb). The ultimate goal is to
see if we can store about 50-60gb in memory.
Is this correct? Or are there any caveats in relation to this?
We have been able to get our Data Store store 8gb of data, but want to increase this. I am assuming that the following error message is due to us not changing the /etc/system on the box:
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Can somebody from the User community, or an Oracle Times Ten support person recommend what should be changed above to fully utilise the 32gb of memory, and the 12 processors on the box.
Its quite a big deal for us to bounce the UAT unix box, so l want to be sure that l have factored in all changes that would ensure the following:
* Existing Oracle Database instances are not adversely impacted
* We are able to create a Data Store which is able fully utilise the physical memory on the box
* We don't need to change these settings for quite some time, and still be able to complete our evaluation
We are currently in discussion with our in-house Oracle team, but need to complete this process before contacting Oracle directly, but help with the above request would help speed this process up.
The current /etc/system settings are below, and l have put in the current machines settings as comments at the end of each line.
Can you please provide the recommended settings to fully utilise the existing 32gb on the box?
Machine
## I have contrasted the minimum prerequisites for TimesTen and then contrasted it with the machine's current settings:
SunOS uatmachinename 5.9 Generic_118558-11 sun4us sparc FJSV,GPUZC-M
FJSV,SPARC64-V
System Configuration: Sun Microsystems sun4us
Memory size: 32768 Megabytes
12 processors
/etc/system
set rlim_fd_max = 1080                # Not set on the machine
set rlim_fd_cur=4096               # Not set on the machine
set rlim_fd_max=4096                # Not set on the machine
set semsys:seminfo_semmni = 20           # machine has 0x42, Decimal = 66
set semsys:seminfo_semmsl = 512      # machine has 0x81, Decimal = 129
set semsys:seminfo_semmns = 10240      # machine has 0x2101, Decimal = 8449
set semsys:seminfo_semmnu = 10240      # machine has 0x2101, Decimal = 8449
set shmsys:shminfo_shmseg=12           # machine has 1024
set shmsys:shminfo_shmmax = 0x20000000     # machine has 8,589,934,590. The hexidecimal translates into 536,870,912
$ /usr/sbin/sysdef | grep -i sem
sys/sparcv9/semsys
sys/semsys
* IPC Semaphores
66 semaphore identifiers (SEMMNI)
8449 semaphores in system (SEMMNS)
8449 undo structures in system (SEMMNU)
129 max semaphores per id (SEMMSL)
100 max operations per semop call (SEMOPM)
1024 max undo entries per process (SEMUME)
32767 semaphore maximum value (SEMVMX)
16384 adjust on exit max value (SEMAEM)

Hi,
I work for Oracle in the UK and I manage the TimesTen pre-sales support team for EMEA.
Your main problem here is that the value for shmsys:shminfo_shmmax in /etc/system is currently set to 8 Gb therby limiting the maximum size of a single shared memory segment (and hence Timesten datastore) to 8 Gb. You need to increase this to a suitable value (maybe 32 Gb in your case). While you are doing that it would be advisable to increase ny of the other kernel parameters that are currently lower than recommended up to the recommended values. There is no harm in increasing them other possibly than a tiny increase in kernel resources, but with 32 GB of RAM I don't think you need be concerned about that...
You should also be sure that the system has enough swap space configured to supprt a shared memory segment of this size. I would recommend that you have at least 48 GB of swap configured.
TimesTen should detect that you have a multi-CPU machine and adjust its behaviour accordingly but if you want to be absolutely sure you can set SMPOptLevel=1 in the ODBC settings for the datastore.
If you want more direct assistance with your evaluation going forward then please let me know and I will contact you directly. Of course, you are free to continue using this forum if you would prefer.
Regards, Chris

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Hi
I'm customizing SM 7.0 SP Stack 15 service desk scenario. I'm in a VAR SAP, so It's a mandatory scenario.
I've done all basic settings from General Settings, Connection to SAP, Online Documentation, ...,
Business Partners, iBase, Basic BC-Sets for Configuration, Number Ranges. After them , for Scenario-Specific Settings-> Service Desk->Service Provider I've done all these steps. At SAP System Solution Manager, I've created solutions at dswp transaction and EW Alert are centralized these steps works. Transaction notif_create works and iBase are well mantained.
The problem is when I try create a support message from satellite SAP system. I logged With a SAP user which is BP, key user and has authorizations in a satellite system and I choose help->create support message, so a pop-up appears and I fill the fields, and I press button (Save/Send). An error appears:
Error in Local Message System: Access via 'NULL' object reference not possible. Message was Not Created
In order solve the error I review:
- The satellite SAP system is at the iBase installed components.
- I've Assign Number Range for ABA notifications at SLF1 transaction.
- I've Checked number range for Service Desk Message at SLFN transaction.
- I've configured ABA Message transaction DNO_CUST01, transaction DNO_CUST04
- (satellite system) Transaction sm30, table BCOS_CUST:
   Appl.            +       Dest.                                  +                     +
   OSS_MSG   W     SM_SMGCLNT010_BACK    CUST620          1.0
   TST_CUS                                                        0120009939
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- (satellite system) I logged with a SAP user with these roles:
SAP_SUPPDESK_CREATE
SAP_BC_CUS_CUSTOMIZER according SAP NOTE 834534
SAP_BC_CUS_ADMIN       according SAP NOTE 834534
SAP_SV_FDB_NOTIF_BC_CREATE
SAP_SV_FDB_NOTIF_BC_ADMIN
All these roles are mantained.
- I've review SAP Notes 834534, 864195, 621927(I haven't applied this SAP Note because it's older)
Please could you help me?
Thanks and Regards
Raul

Hi,
When I try create a SAP message via help->create suuport message, I get the same error so I run help->create support message in a satellite system so I run help->create support message in Solution Manager
system. Also, a dump is generated in Solution Manager when I try create support message or from satellite or from solution manager.
========================================================================
Runtime Errors         OBJECTS_OBJREF_NOT_ASSIGNED
Date and Time          10.07.2008 10:17:26
Short text
    Access via 'NULL' object reference not possible.
What happened?
    Error in the ABAP Application Program
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     terminated because it has
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Error analysis
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    before it can be used to access components.
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How to correct the error
    If the error occures in a non-modified SAP program, you may be able to
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    If you have access to SAP Notes, carry out a search with the following
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    In the source code you have the termination point in line 41
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=========================================================================
Thanks and Regards
Raul

How to create Invoice with ref to PO

Dear sd gurus..
i know we can create invoice with ref to sales order not with po
But i want to create Invoice with ref to po only
please guide me
Thanks a lot

Venu, thanks for your reply.
So in this case your idea wont work but the main imp thing is we cant create invoice with ref to po
Please read my post once again, i never said we can create customer invoice with ref to Purchase order. I said very clearly, " you can follow the normal 3rd party sales process", which means we create customer invoice with ref to sales order only.
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thanks,
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Deploying the adapter on your application server. See Deploying the BRM JCA Resource Adapter on an Oracle application server.
Connecting the adapter to the BRM software. See Connecting the adapter to BRM in Oracle AS.
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JAR files
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BRM J2EE Resource Adapter
pcm.jar and pcmext.jar
Apache
xercesImpl.jar
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Open the Oracle_home/j2ee/Instance/config/applications.xml configuration file for the J2EE instance.
Add the oracle.bpel.common entry (shown in bold below) to the imported-shared-libraries section of the file:
<imported-shared-libraries>
<import-shared-library name="adf.oracle.domain"/>
<import-shared-library name="oracle.bpel.common"/>
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Open the Oracle_home/j2ee/Instance/config/applications.xml configuration file for the J2EE instance.
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<imported-shared-libraries>
<import-shared-library name="adf.oracle.domain"/>
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Open the JCA Resource Adapter oc4j-ra.xml file from the Oracle_home/j2ee/Instance/application-deployments/default/BRMAdapterDeploymentName directory.
Add the oracle.bpel.common entry (shown in bold below) to the oc4j-connector-factories section of the file:
<oc4j-connector-factories...>
<imported-shared-libraries>
<import-shared-library name="oracle.bpel.common"/>
</imported-shared-libraries>
<oc4j-connector-factories>
Save and close the file.
Restart the application server or the J2EE instance.
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ConnectionString
Specify the protocol, host name, and port number for connecting to the BRM software. For example: ip Server1 12006.
DBNumber
Specify the database number for the BRM database. For example, enter 1 or 0.0.0.1 for database 0.0.0.1.
InputValidation
Specifies whether to validate the input XMLRecord:
True — The adapter validates the input XMLRecord against the opcode schema.
False — The adapter does not validate the input XMLRecord.
The default is False.
This overrides any other validation parameter specified in the WSDL file.
OutputValidation
Specifies whether to validate the output XMLRecord:
True — The adapter validates the output XMLRecord against the opcode schema.
False — The adapter does not validate the output XMLRecord.
The default is False.
This overrides any other validation parameter specified in the WSDL file.
LoginType
Specifies the authentication method:
1 — The adapter logs in to BRM by using the specified login name and password.
0 — The adapter logs in to BRM by using the specified service type and POID ID.
The default is 1.
UserName
Specifies the login name the adapter uses for logging in to the BRM software.
Note This entry is required only if LoginType is set to 1.
Password
Specify the password the adapter uses for logging in to the BRM software.
Note This entry is required only if LoginType is set to 1.
PoidID
Specifies the POID ID. This entry should be set to 1.
ServiceType
Specifies the service the adapter uses to log in to the BRM software.
The default is /service/pcm_client.
You have successfully configured the adapter to connect to BRM.

I need Fusion help creating a demo of BRM JCA Resource Adapter.
I know BRM well but am clueless with Fusion.
I am trying to figure out what Fusion products to download and install and how I manipulate the Fusion side to manipulate BRM.
My BRM docs say:
Installing the BRM JCA Resource Adapter ->
Software requirements
(yada yada install a bunch of BRM stuff I know how to do)
The adapter must be deployed on a J2EE 1.4-compliant application server that has implemented the JCA 1.5 specification. The adapter runs only in a managed environment. (Does this imply some particular Fusion package?)
(more yada yada about installing more BRM packages I know how to do)
Deploying and configuring the BRM JCA Resource Adapter ->
Overview of the BRM JCA Resource Adapter configuration procedure
The procedure for setting up the BRM JCA Resource Adapter includes the following tasks:
Installing the adapter on your BRM system, if you have not already done so. See Installing the BRM JCA Resource Adapter.
Generating the schema files for the adapter. See Generating the schema files for your system. (links to some BRM commands np)
Specifying how to construct XML tags. See Specifying the XML tags for extended fields. (links to an oob file included with directions on how to address BRM customizations np)
Generating the WSDL files for the adapter. See Generating the WSDL files for your system. (links to an oob file with directions to configure. I could use some help if/when I get this far)
The last two look pretty important but I haven't a clue. I pasted the text from the docs below.
Deploying the adapter on your application server. See Deploying the BRM JCA Resource Adapter on an Oracle application server.
Connecting the adapter to the BRM software. See Connecting the adapter to BRM in Oracle AS.
Deploying the BRM JCA Resource Adapter on an Oracle application server
The adapter is dependent on Java Archive (JAR) files to deploy properly. The following table lists the JAR files that the adapter requires from each application in your system.
Application
JAR files
J2EE application server
classes12.jar, connector15.jar, and jta.jar
Oracle BPEL process
bpm-infra.jar, orabpel-thirdparty.jar, orabpel.jar, and xmlparserv2.jar
BRM J2EE Resource Adapter
pcm.jar and pcmext.jar
Apache
xercesImpl.jar
If you are deploying the adapter in a standalone Oracle Containers for Java EE (OC4J) instance, make sure these JAR files are available to the class loader that is loading the adapter.
If you are deploying the adapter by using Oracle SOA Suite, these JAR files are available as part of the oracle.bpel.common code source. You import these libraries as follows:
Open the Oracle_home/j2ee/Instance/config/applications.xml configuration file for the J2EE instance.
Add the oracle.bpel.common entry (shown in bold below) to the imported-shared-libraries section of the file:
<imported-shared-libraries>
<import-shared-library name="adf.oracle.domain"/>
<import-shared-library name="oracle.bpel.common"/>
</imported-shared-libraries>
Save and close the file.
Restart the application server or the J2EE instance.
After you make the JAR files available, deploy the adapter on the Oracle application server by using either the Oracle Application Server (Oracle AS) Application Server Control (ASC) or the Oracle admintool.jar file. Copy the adapter archive file (BRM_home/apps/brm_integrations/jca_adapter/OracleBRMJCA15Adapter.rar) from the installation directory to a location that is accessible to the adapter deployment tool. You can then open and deploy the archive file on your application server.
After successful deployment, return the applications.xml file to its original settings and add the oracle.bpel.common codesource to the BRM Adapter oc4j-ra.xml file:
Open the Oracle_home/j2ee/Instance/config/applications.xml configuration file for the J2EE instance.
Remove the following oracle.bpel.common entry (shown in bold below):
<imported-shared-libraries>
<import-shared-library name="adf.oracle.domain"/>
<import-shared-library name="oracle.bpel.common"/>
</imported-shared-libraries>
Save and close the file.
Open the JCA Resource Adapter oc4j-ra.xml file from the Oracle_home/j2ee/Instance/application-deployments/default/BRMAdapterDeploymentName directory.
Add the oracle.bpel.common entry (shown in bold below) to the oc4j-connector-factories section of the file:
<oc4j-connector-factories...>
<imported-shared-libraries>
<import-shared-library name="oracle.bpel.common"/>
</imported-shared-libraries>
<oc4j-connector-factories>
Save and close the file.
Restart the application server or the J2EE instance.
For more information about deploying the adapter, see your application server’s documentation.
Connecting the adapter to BRM in Oracle AS
You connect the adapter to the BRM software by creating connection pools and connection factories. As part of the adapter deployment, the application server creates oc4j-ra.xml from the packaged ra.xml. The ra.xml file is located in the Oracle_home/j2ee/Instance/connectors/AdapterDeploymentName/AdapterDeploymentName/META-INF directory. For example, Oracle_home/j2ee/home/connectors/BRMAdapter/BRMAdapter/META-INF/ra.xml.
Use the resource adapter home page from the Oracle AS ASC page to create connection pools and connection factories.
Create your connection pool by following the performance and tuning guidelines in Configuring Connection Pooling in OC4J in Oracle Containers for J2EE Resource Adapter Administrator's Guide. See download.oracle.com/docs/cd/B31017_01/web.1013/b28956/conncont.htm.
Make sure you set the pool’s Maximum Connections parameter (maxConnections XML entity) equal to or greater than the Oracle BPEL process manager’s dspMaxThreads parameter. For more information, see Oracle BPEL Process Manager Performance Tuning in Oracle Application Server Performance Guide for 10g Release 3 (10.1.3.1.0) at download.oracle.com/docs/cd/B31017_01/core.1013/b28942/tuning_bpel.htm.
Note To set up JCA Resource Adapter transaction management in BPEL, you must create a private connection pool and set its Inactive Connection Timeout property (inactivity-timeout XML entity) to 0. See About JCA Resource Adapter transaction management in BPEL for more information.
Create as many connection factories as your system needs. For each connection factory, specify the following:
The JNDI location for the connection factory.
The connection pool to use.
How to connect to BRM by using these entries:
Entry
Description
ConnectionString
Specify the protocol, host name, and port number for connecting to the BRM software. For example: ip Server1 12006.
DBNumber
Specify the database number for the BRM database. For example, enter 1 or 0.0.0.1 for database 0.0.0.1.
InputValidation
Specifies whether to validate the input XMLRecord:
True — The adapter validates the input XMLRecord against the opcode schema.
False — The adapter does not validate the input XMLRecord.
The default is False.
This overrides any other validation parameter specified in the WSDL file.
OutputValidation
Specifies whether to validate the output XMLRecord:
True — The adapter validates the output XMLRecord against the opcode schema.
False — The adapter does not validate the output XMLRecord.
The default is False.
This overrides any other validation parameter specified in the WSDL file.
LoginType
Specifies the authentication method:
1 — The adapter logs in to BRM by using the specified login name and password.
0 — The adapter logs in to BRM by using the specified service type and POID ID.
The default is 1.
UserName
Specifies the login name the adapter uses for logging in to the BRM software.
Note This entry is required only if LoginType is set to 1.
Password
Specify the password the adapter uses for logging in to the BRM software.
Note This entry is required only if LoginType is set to 1.
PoidID
Specifies the POID ID. This entry should be set to 1.
ServiceType
Specifies the service the adapter uses to log in to the BRM software.
The default is /service/pcm_client.
You have successfully configured the adapter to connect to BRM.

Help-Create Support Message In SAP

Hi,
     When iam creating a new message from Help-Create Support Message it is throwing the error message as 513. Can anyone help me in the mentioned issue.
Regards,
Mirza Kaleemulla Baig.

Hi Mirza,
Please check the following:
- Check that the users used to create the support desk message has the
following authorizations.
SAP_SUPPDESK_CREATE
- Can you please attach the contents for the table BCOS_CUST in both the
solution manager system and one of your satellite systems.
This table must show this entry at least:
OSS_MSG     W     NONE     CUST620     1.0
- Check also note 1011376
Hope this helps,
Dolores

Sold-To Party and Reported missing when doing Help - Create Support Message

Sorry, I know this has been asked multiple times, but I'm missing something in the responses. The responses I am finding either don't seem to apply to my situation, or aren't detailed enough to explain what I'm supposed to be doing.
Solution Manager 7.0 EhP1 SAPKITL435.
If we try to do a "Help - Create Support Message" from within our production Solution Manager system, the "Reported by" field is correct, but the Sold-To Party is blank.
If we try to do a "Help - Create Support Message" from within our non-production Solution Manager system, both the "Reported by" and Sold-To Party fields are blank.
If we try to do a Help - Create Support Message" from another SAP system whose RFC is pointing to our non-production Solution Manager system, both the "Reported by" and Sold-To Party fields are blank.
I've looked at IB52, as well as the SPRO activities under "Partner Determination Procedure." I think a big part of my problem is that they just don'e make sense to me yet, because I can't figure out what I should be changing.
For example, IB52 looks to me like it only applies if you want to assign something to the same person all the time. Am I missing something there, or is that an answer to a different question?
I also can't figure out if I need to create something new in "Define Access Sequences," or modify something existing, and, if I modify, to what?
Does anyone know where I could find specific instructions for setting this up?

Hi Brenda,
Regargind this issue, please check if Sold-To party is maintained for
your system with IB52 in your solman system as the steps below:
SOLUTION MANAGER system
->IB52
->select the system on left hand side
->click on 'goto' on top menu
->Select 'partner'
->Now maintain Sold-To party
Also check below note:
1165357 Sold-to-Party is not assigned to Service Desk messa
As you said ou already assigned then i would request you to please check if you have assigned at the system level or not. Somtimes people define at top of the tree and also at system level. Please assign at system level and delete all other. Most of the times this is the issue Sold-to-party doesnt fill automatically.
For reported by field:
Please check the note: 824640: Customizing missing for Service Desk in Solution
read this note carefull and this will help you fixing the reported by issue.
Please, make sure you have applied the following corrections:
1439191 Incident Create: Message Reporter or Processor is not saved
1486132 Incident Create: Enhance search help of Reporter field
1497700 Work center: Message details not updated after refresh
After this if you still having issue you need to provide more details but i think this will fix the issue.
Thanks
Regards
Vikram

Pricing Procedure problem when creating order w/Ref to billing doc

Hello all.
When I create a SO w/ SaType 'A' it picks the correct Pricing procedure. However if I were to create the same Order Type 'A' w/ reference to a billing doc it picks up the Pricing procedure of the billing doc and not the one assigned to it in PP determination.
Also this works correctly when I create SO w/ref to billing doc with order type 'B'. So I am kinda stumped as to why it would not work with the order type in the above example.

Hi Robert,
Check the copy control configuration:
Spro>Sales and Distribution>Sales-->Maintain Copy Control for Sales Documents
In this, select
Copying Control: Billing Document to Sales Document
on the pop-up.
In the next screen, select the appropriate source billing doc type to target Sales Order type that gives you problem. Then in its details, select Item and then the item category that is being defaulted into your SO#, in its copy function, verify the Pricing Type. It can be made to the same value as the one that works fine for you (the other document types config).
regards

Table name for Invoice created with PO ref

hi,
I required Table name for Invoice created with PO ref.
Regards,
Ali

HI,
Check the table RSEG: Document Item: Incoming Invoice
Look for the fields BELNR and EBELN
Regards
KK

Create EDI 997 with conversion agent

Hello,
I work with conversion agent by ItemField to convert EDI messages to xi and from XI to EDI.
I succeeded to receive EDI 850, to parse this message and to transfer it to the IDOC and create purchase order.
Now I try to send back to the customer EDI acknowledgment (997).
I'll be happy to hear if someone use with conversion agent to create EDI 997.
Elad

Hi Elad,
What are 997s?
997 Functional Acknowledgments are EDI transactions that a receiver of EDI transaction sets sends back to the party that sent the EDI transaction sets. All EDI transactions require an EDI 997 to be sent back.
Here is an example
Wal-Mart sends an EDI Purchase Order to a supplier. With EDI Standard X12, Wal-Mart expects a 997 to be sent back to them. The 997 lets Wal-Mart know that the supplier received the Purchase Order. It does not say that the supplier accepts the terms or conditions of the purchase order. It simply lets them know that the supplier successfully received the Purchase Order.
Here is another example. A supplier sends Wal-Mart an EDI Invoice. Wal-Mart will send a 997 back to the supplier. The 997 informs the supplier that Wal-Mart has successfully received the invoice.
CovalentWorks handles all of your EDI transactions for you, including 997s, as an outsourced EDI service. If you choose us as your EDI provider, our system will automatically send and receive all your 997 Functional Acknowledgements. And every one of them is processed for you at no charge.
Thanks,
Satya Kumar..

In Need of Help Creating an Action

Hello,
I need to create several thousand QR codes and I am trying to work out how to automate it so that I don't have to make them one at a time.
My idea was to download the EVEnX QR Code plugin for Photoshop and then make an action, or series of actions, to make the codes en mass. The information I need in each QR Code is a URL, with each code having a unique one that links to the products serial number.
So, I created a file roughly the size of the QR codes I needed and used vairables to insert the URL on text layer. I was hoping to be able to create an action that would copy that text, open the plugin (which works like a filter), paste the text, create the code and save/close the image.
However, I can't seem to get it to work. I don't know how to make an action to have it highlight the text layer or an action to paste it into the plugin.
Also, the plugin allows you to make a variable of certain information it pulls from the file but the closest I can get to what I need is file name, however I can't make the files named for the URL because of the slashes. They allows you to use file name, file path and the information like size and date.
Sorry for the long post but I HAVE to get this figured out as this project is for work and I am on a time limit. I don't have to use an action, any other way would be fine! I don't have much experience with scripts but if you can walk me through one that would work then I would be happy to try! PLEASE HELP!!!
Thanks!
In Need of Help Creating an Action

Have you checked out Image > Variables and the Help chapter »Creating data-driven graphics« yet?

Digital Publishing Suite Help | Creating custom viewer apps for the iPad and iPhone

This question was posted in response to the following article: http://helpx.adobe.com/digital-publishing-suite/help/create-custom-viewer-app-ipad.html

The Approval Status section is no longer in DPS App Builder, but this reference wasn't removed. You can submit your app to the gallery using this form:
https://adobeformscentral.com/?f=ozjJFvlBionBofBtd-wjbQ#

Help creating edi 837 REF*D9 segment

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