Help Desk Tickets not updating when Refreshing (7.4.00070)

I usually create tickets right from the Help Desk (Open Tickets) screen, and lately I've been noticing that sometimes when I create a ticket, (and assign it to myself) it won't show up in the queue until I navigate off of the page and then back. (Like clicking Dashboard, and then back to Tickets). Clicking the [Refresh Tickets] button doesn't seem to work. I'm not sure if it's a bug, or a performance issue (but my VM running Spiceworks seems to be happily chugging along.)
Client: Win 7 x64 Pro, connecting via Comodo Dragon (V43.3something)
Server: Server 2012R2 (Virtual Machine- 6 cores, 8GB of RAM) running Spiceworks as a service
Network: Under 250 devices, Gigabit connections to/from server, less than 500 tickets.
This topic first appeared in the Spiceworks Community

I have just tried to install that update but again it tells me "The installer encountered an error that caused the installation to fail. Contact software manufacturer for assistance"
Is there some way of finding what is wrong?
I really have been trying to update for months now.
Thanks

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