HELP! Going round in circles trying to establish my original Administrator's name and password in order to install much needed updates.

I am going around in circles trying to establish my original Administrator's name and password so that I can install much needed updates.
I have my User ID and password. Advice please!

Yet another update,
So I got an email back earlier from complaints as i said in previous post, as soon as i got back home from work I called it. Spoke to the first person who put me through to Options, again I told them my problems and they looked through my notes and told me that they couldn't help and transfered me to another department. I then went through all my issues yet again and again was told I needed to be transfered to another department to downgrade. I got put through to Options (where i'd previously been transfered from) this time I got told that they could downgrade me but need to speak to a different person in Options, so again transfered to someone else. This time they said that they will do it, started giving me the details of the new package and was just about to give me a date when they said that because of a technical issue with the way my account was set up they could not continue. Was then told that the order will be handed to the offline team and will be contacted (no time scale given). So annoyed right now!!!!!

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Time Capsule With Windows 7 Please Help Going Round in Circles!

Hi
have just got a 1Tb time capsule for Xmas. I have a 13" Macbook unibody and have installed the time machine and airport utility through this, thinking apple computer + apple time capsule will be easier. All went well and the Macbook sees the Drive and has backed itself up nicely. So very pleased.
Then the problem i have a windows 7 machine and went off and installed the airport utility on the machine. All went fine, but i cant see the HDD, i can see it in network places but all i can do is read it, i can't write to it from my windows machine. Have looked at loads of posts about mapping drives making sure latest firmware (7.5) etc but am totally lost as i read so many different things that i just ended up going round in circles!
What i wanted to do was put all my media, documents and pics on the TC and allow both machines to share from it and use it. But no matter what i try it seems i can only write to it from the mac. I have seen in the airport utility on the windows machine under disks (after selecting manual setup)> file sharing that the secure shared disks is set to "with device password", now i have the passwords, i just cant seem to see where i can see that drive in windows and where to enter the password!!! Should that be set to something else? File sharing is enabled.I assumed once i had installed the airport utility on the windows machine the HDD would just pop up in my computer or something like it popped up easily on the mac! Or am i being stupid and it doesnt work like that?
The windows machine is connected via ethernet and the mac is wireless.
Please can someone help as its driving me mad and i just cant seem to figure it out. Am not that computer savvy when it comes to things like this and am probably missing something really stupid but you know what its like when you have stared at something for hours. Any help would be most appreciated or SIMPLE guide or something
Many thanks in advance and happy Xmas to you all

Just an update to the above i can now no longer see the time capsule in network places!! All i have done is retstarted!!! I can still see the time capsule from my mac and access it!!!

Going round in circles trying to play a rental movie

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Hello Rachfr123
To get to Downloads, go to the iTunes Store app on your iPad and it will be part of the bottom tabs if something is downloading from the iTunes Store. If you are still unable to get, then report the issue to the iTunes Store.
Download past purchases
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

Poor service And going round in circles trying to ...

Sorry but this may seem very long winded,
After receiving two letters from BT (one in january and one in february) stating that I 'will be upgraded to infinity' and should 'call to arrange an appointment' I did so and booked an appointment for 28th feb. I was not available for the install but my partner was home. On 28th feb, I had infinity installed, only for my partner to call once the engineer had finished to say that he has had to put the modem and hub in our kitchen (front of house facing street), I knew then that we had FTTP installed but was not told of this at any point prior to this, if I had known it was FTTP I would not of upgraded. my existing Master socket is at the rear of the house and was where my hub used to be so i have all my wired devices near the master socket, I am no longer able to use these devices as the hub is at the other end of the house and can now only use the broadband over wifi. After coming home from work on 28th feb, I called BT to change back to my original Total Broadband package as FTTP was not suitable for my property and i'm not able to use any wired devices without running Cat5 cables throughout the house. I was told that the order was not yet completed so they could not yet change back over and that they would contact me next day 1st march to sort this. Next day I had a call from BT to say that they couldn't do anything at the minute as they had system problems and somebody would call on monday (4th march). On 4th march I was again called by BT only this time to be told they I had to contact another department who could help with this. I then called the number which they gave me explained the situation again, the person on the phone then told me that they would get me back to Total Broadband and continued to take details and tell me which package I would be put back onto, nearing the end of the call they then told me that the system would not allow them to complete the change over and that they would put it on my notes for somebody to call me back the next day. Next day came and went, no phone call. I then waited until 9th march with still no call and decided to ring up again. I again went through the whole issue and was told that they would get me changed back over, I was then told that it now all being changed back and that I would be back on Total Broadband on 18th march. The 18th march came and i tried my hub in the existing BT master socket to be disappointed that there was no broadband on the line, i waited until the next day and tried again, still no broadband. so on 19th march i called again to ask why i was not changed over, to be told that the change had been cancelled for an unknown reason and that they would again have to get somebody to call me back the next morning (20th march) to sort it out. So today i waited for a phone call with no avail. once i arrived home from work I decided to call again, I was then told that this issue was being dealt by the project team and would be contacted within a week. I am not extremely annoyed with all of this as I have now got a service that I can only use via wifi, a kitchen cluttered with a hub and modem and a whole list of different excuses as why BT is unwiiling to get this matter resolved! Is it really that difficult to get me changed back to a usable service that I had before?

Yet another update,
So I got an email back earlier from complaints as i said in previous post, as soon as i got back home from work I called it. Spoke to the first person who put me through to Options, again I told them my problems and they looked through my notes and told me that they couldn't help and transfered me to another department. I then went through all my issues yet again and again was told I needed to be transfered to another department to downgrade. I got put through to Options (where i'd previously been transfered from) this time I got told that they could downgrade me but need to speak to a different person in Options, so again transfered to someone else. This time they said that they will do it, started giving me the details of the new package and was just about to give me a date when they said that because of a technical issue with the way my account was set up they could not continue. Was then told that the order will be handed to the offline team and will be contacted (no time scale given). So annoyed right now!!!!!

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i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
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iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
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http://support.apple.com/kb/ht4097
 Cheers, Tom

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HELP! Going round in circles trying to establish my original Administrator's name and password in order to install much needed updates.

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