Help! I can't delete my neighbors email from my iPhone 5 icloud account after I sold it to him after restoring it to factory settings. Now he's on my iCloud account and it cannot be deleted. Its impossible. help. It seems the first one cant get delete

Help Please, I sold my iphone 4 to my neighbor after I restored it to factory settings. I just bought a new iphone 5 and decided to check out the icloud "stuff' so that I can use 'find my iphone' because I have 2 kids. I went to check out my icloud on my imac and in the address bar put icloud.com then signed in, double clicked on mail went accounts then clicked on the gear in the right hand corner and there it was. My neighbor had his email in the icloud and there absolutely was no way to delete his info off of my new phone. I guess once the first person enters their info you absolutely cant get rid of it. you can get rid of aliases but just not the original one. WHY!! Is there any brilliant, wonderful,generous person out there that would know how to delete him from my account. The genius bar said that they've never seen this before. If someone can help I'm taking the info to the apple stores that I went to so that I can teach them how to do it. Of course, I will tell them who showed me. I give you my word.

As far as I know you can't delete the primary email address for an iCloud account. It's assigned when the account is created. But your neighbor wouldn't have been able to get into your iCloud account without your Apple ID and password. Are you sure the account wasn't still on your phone when you gave it to him?
You could migrate a copy of your data to a new iCloud account but I would still be concerned that someone else was using my old account, which presumably still has your data in it.
I'm fairly certain that you're going to have to have iCloud support help you sort this one out as they may have the ability to make changes to an existing account that users can't. Make an appointment with the genius bar at a nearby Apple store and have them take a look at it. If necessary, they should be able to contact iCloud support for you.

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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Help! I can't delete my neighbors email from my iPhone 5 icloud account after I sold it to him after restoring it to factory settings. Now he's on my iCloud account and it cannot be deleted. Its impossible. help. It seems the first one cant get delete

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