Help i have forgotten my password for itunes and have a new email address but cant change this as i have to login first, any advice???

help i have lost my password to log into itunes and have a new email address but can't change this because i can't login?????

Whenever a menu choice is grayed out, that is because you have Restrictions turned on in Settings.  Be sure to turn it off.
You are confusing an itunes store account with an icloud account.  You two can continue using the same ID for itunes (thus sharing purchased music, apps, etc.), but you really should have separate accounts (different IDs) for icloud, since an account is intended for one user to keep his/her devices in sync.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/
Then go to Settings>icloud and scroll to the bottom of the screen and tap Delete Account.  (have restrictions turned off)  That will disconnect the device from the account but will not delete data in icloud or other devices.  Then sign in using the new ID.

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    Welcome to the Apple Support Communities
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  • I changed the id and password for iTunes and app store. login fine for tunes. app store downloads id is incorrect and grayed out. how can i enter correct id?

    i changed the id and password for iTunes and app store. login fine for tunes. app store downloads id is incorrect and grayed out. how can i enter correct id?

    Content and Apple IDs -
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  • Ichanged the id and password for iTunes and app store. login fine for tubes. app store downloads id is incorrect and grayed out. how can i enter correct id?

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    Content and Apple IDs -
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    I kind of agree with Philly on this one.  If you get a new email address, there is no need to establish an entirely new account to use that address.  You just need to modify your account to show the new email address.  This way all your purchase history and rights to purchased apps stays in place.  Creating a new iTunes/Apple account each time your email address changes really doesn't make sense in my opinion.   I only point this out for future searchers who end up on this thread.

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