Help!! I lost my itunes gift card but I already uploaded it once is the code still on there
Please help. I've lost my itunes card and when I updated to ios7 it was no longer logged in. What do I do????
You reddem the card once. The money is then on your account. You never need the card again.
Similar Messages
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I have an itunes gift card which I cannot redeem. I enter the code correctly and am prompted to sign in over and over again. I have tried resetting the iPhone but the laptop I had itunes on is broken, is there another way?
See this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Good luck. -
I have a balance on my gift card but can't redeem it. When I enter the requested code the message says it has already been used. How do I redeem the amount left on my card?
Hi Rosemarie316,
If you are having issues redeeming your gift card, the following article will help:
iTunes Store: Invalid, inactive, or illegible codes
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
I hope this information helps ....
Have a great day!
- Judy -
I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.
iTunes Store: Invalid, inactive, or illegible codes
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I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I type in the code on the iTunes gift card but it says it has not been activate? Please help.
If the store that you bought it from is nearby then you could try going back to it and ask them to activate it properly. If it isn't, or if they can't/won't help, then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I redeemed my itunes gift card but it didnt give me the full amount, Any Help?
Hey there, I redeemed a 15 dollar itunes gift card, but I only recieved 10 dollars, can anybody help me?
iTunes Store: About In-App Purchases
You need to have a credit or debit card on file to make "in app" purchases.
Reason being is if your iTunes gift card balance runs out and the app you purchased offfers extra content from within the application, there may not be enough credit from the gift card to do so. -
First time using this. Can someone offer guidance, can't find answer in FAQ's. Redeemed $10.00 iTunes gift card but cant make a purchase for $9.99. Any help would be welcome.
Thanks very much for all your help. How could I have overlooked taxes? Wishfully thinking I guess.
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I redeemed an iTunes gift card but my purchases are still being billed to my credit card aft
I redeemed an iTunes gift card but my purchases are still being billed to my credit card after enabling Family Sharing. Help?? Thanks.
Every time I buy music or a video it goes right to purchase...no option to enter an iTunes gift card!
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HT3702 I received a ITunes Gift Card but where do I use it?
I received a iTunes gift card but can't locate where to load it in. I play games and watch videos
Any help would be appreciated.
Thank youNote:
iTunes Gift Cards are only Valid in Country of Issue.
How to Redeem a Code > http://support.apple.com/kb/ht1574 -
I Wanted to buy itunes gift card but instead I got apple store gift card accidentally how can I buy itunes gift card using my apple store gift card?
You can't from Apple, they don't let you buy iTunes gift cards with an Apple Store gift card. You could see if a different store in your country might let you (though they possibly won't), or try selling the card to somebody e.g. family, friend, eBay etc
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I am wanting to use my iTunes gift card but it says that I have to verify my account. I thought I had already done this. It says I have to answer two security questions but I can't remember the answers to the questions. When I go to change the answers to something I will remember It keeps sending the email to an old email account. How do I change this. It is very annoying
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96909) -
HT2693 I have iTunes gift card but numbers is removed and i try but no way and I have the card
I have iTunes gift card but numbers is removed and i try but no way and I have the card
http://www.apple.com/support/itunes/contact/
email them and they should be able to take care of you :-) -
I'm trying to activate my itunes gift card but it keeps saying invalid code. When I follow the iTunes support it keeps taking me round in circles to the same page. What do I do?
I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.
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How can I retrieve my redemtion code if I've lost my itune gift card?
How can I retrieve my redemtion code if I've lost my itunes gift card?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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