HELP! I tunes wouldn't update so I tried to delete and reinstall. I keep getting a message stating the installation source for this product is not available. Verify that the source exists and that you can access it. please help!!
Help! Itunes wouldn't update so I tried to delet and reinstall. I keep getting a message: The instillation source for this product is not available. Verify that the source exists and that you can access it. I also get this message: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below. Help I have no idea what that means or how to fix it.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page). Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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I cant update or remove itunes without receiving the message: the install source (itunes.msi) for this product is not available. verify that the source exist and that you can access it. Has anyone had this problem? Thanks
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I have been trying to upgrade to the new iTunes and it wont let me beacuse it cant find the installation source. So I tried to uninstall everything manually, and it wont even let me do that!
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
This is driving me nuts !! I keep getting that message every time I try to access a website. It asks me to download the certificate, which I do, but the message still pops up. Any suggestions?
no, I will be using wi-fi to connect. This usually happens whenever I try to back up
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Changed my apple ID email address which seemed to work but now cannot sign into iCloud account it still comes up with my old email address and I cannot access it also the message pops up all the time when just using ipad HELP
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
i have apple id but in this week i see this error : you must verify your payment info befor you can make purchases. please help me. i have not credit card but i buying apps with gift card. please help me
Why do you keep making multiple posts with this issue? You have now posted it three times in the last hour and have two different people helping you in two different threads!
https://discussions.apple.com/message/18606895
https://discussions.apple.com/message/18606685
This is bad internet manners. -
Can someonee please assist me in my Adobe Photoshop CS6 Extended. I keep getting a 'Couldn't Complete Your Request because Dynamic Link is not Available?" Is there a way of getting a software patch for this problem? I thought you didn't need extra software. My software other than that problem works fine.
Couldn't complete what request? Way more information please.
What operating system? -
after deleting firefox and reinstalling it Ikeep getting a message telling me that it cant be updated until i deleate the original programme how do I get rid of that message
You seem to be running the latest Firefox 9.0.1 version according to the user agent in your system details list:
*Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 9.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I have an ipad air and I'm trying to set up a telus email on it but it won't work. I keep getting a message saying username or password for IMAP is incorrect...please help!
This has nothing to do with iPhoto. When I have this type of problem I call tech support for my email service. They probably are the only source of the correct settings
LN -
Keep getting error message "user name or password for aol is incorrect
". Have reset both and problem still exists. Problem appears to be in the evening hours only.reset the password to re confirm that that isn't the issue
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I have gone to this website almost everyday for years and I have not changed anything in my internet settings, but now I'm getting this message: secure connection failed: The Certifying Authority for this certificate is not permitted to issue a certificate with this name. (Error code: sec_error_cert_not_in_name_space) The only thing I KNOW I did differently, was I installed a CAC reader to my computer, since then, this has been happening. Is there a setting I can change?? E-mail is: [email protected] Thanks! Megan
There were recently several users getting this error code who use AVAST 2015. If you recently got that program, please see:
* [https://support.mozilla.org/questions/1029578 Can NOT access https://www.google.com for google voice, mail etc.]
* [https://support.mozilla.org/questions/1028985 Avast Forum connection failed - works in Chrome etc.]
* [https://support.mozilla.org/questions/1028190 Since last FF update I can't sign out of Yahoo and when I close FF it tells me it has crashed.] -
Can't install itunes on windows 7 machine. I keep getting A message stating that I don't meet min. requirements, but the machine has more than enough. What do I need to do to correct this?
Are you trying to install the 32-bit version on a 64-bit machine, or vice versa?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I can't access iCloud, i keep getting a message to try again later. This is the first time i have tried to log into icloud. I know my account is working, i want to access it from my macbook. I think its looking for my old icloud email, what to do? I have a working apple id, i dont understand, could it be linked to an old account iD?
Hi smccarrison,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting signing into iCloud:
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
All the best,
Jeremy -
Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?
I had to dispute several unauthorized charges to itunes. My apple id was disabled after that. I followed jarnoldus's (older post) advice and it worked. Im duplicating his entry here with a few modifications. I hope this works for you.
1. Go to https://getsupport.apple.com
2. Choose your product (mine was ipad)
3. Click the "iTunes, App Store or iBooks" icon
4. Click "Apple ID account security"
5. Type in "apple id has been disabled"
6. Choose your country (mine was US)
7. Choose the "talk to apple support now" option
8. Provide the info they request (name, email, phone number)
9. They will call you right away.
Explain your apple id has been disabled. The rep will connect you to an iTunes rep. He/she will look up your account. You will be required to answer your 3 security questions. You MUST get a minimum of 2 correct. If you succeed they will enable your id. Good luck! -
This article is outdated, this option is not available I MUST select a card and I DO NOT want that!
- I do not know about other countries. The article does not say anything about other countries. Some Apple article specifically say that things are not available in all countries.
- Are you following the instructions exactly? You also have to use an and email address that you have not used with Apple before.
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