Help in design

I need some help designing my new screen in jsp
sample data:
The user logs in and he has to select the following details and click submit.
For each child, three menu items should be selected for BF, Lunch and Dinner
Also, for each option, whether it is cash/credit payment should be selected.
What is the better way to display a GUI for this? I would like to have minimum number of controls like textbox, radio buttons, etc..
Child1 Child2 Child3 ...... Child6
Menu1
Menu2
Menu3
Menu4
Menu 5
Menu 10

Thanks a lot for your advice. I really appreciate it a lot.
Have a nice day!
Van
Your quickest/cheapest time to market will be to use
Servlets and JSPs as your primary logic, and JDBC as
your backend connection to the database.
If you don't have a database, you can get InstantDB
free from enhydra.org, or the more sophisticated MySQL
from mysql.org.
For web browser and servlet engine, the cheapest and
most supported route would be Apache/Tomcat (see
apache.org).
There are any number of discussions on this site for
IDEs you might like to try for writing your code. A
quick starting point would be Sun's Forte for Java,
from sun.com.
All of these categories have high quality and often
high price commercial alternatives, if you prefer.
For example, WebLogic AppServer, VisualAge for Java
IDE, Oracle DB. If you want to go commercial, there
are many posts on here about what people recommend
about those as well.
Hope this helps you get started.
Steve

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Liang Ji,
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But in:
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Please help in designing...

Hey Folks,
A new bee to Flex...Want to design and develop a flexible GUI in flex..Can any one help in designing the GUI?
Requirements
Database
I have four tables namely TableId, ColumnName, ColumnValue, PartyColumnValue
TableId
tableId int
tableName varchar
eg :-
10
Test
ColumnName
columnId int
tableId int
columnName Varchar
eg:-
1001
10
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ColumnValue
valueId int
columnId int
tableId int
valueName Varchar
eg:-
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val1
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id int
valueId int
columnId int
tableId int
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On GUI there will be one combobox in which user has the option of selecting the table name
Once table is selected
1. Dynamic Table(DATAGRID in flex) should be displayed on GUI in which the columns will be the column name from the ColumnTable and each row should be the combobox in which the values will be multiple pertaining to the ColumnId and tableId.
2. Each row should be having the option to "save" individual row means the last column will be save button, it will get persisted in the PartyColumnValue table.
3. There should be option to save all the rows means "Save All" button to save all the rows it will get persisted in the PartyColumnValue table.
4. Once i saved the invidual row or all rows and then again if user selects the table from the combobox he should be able to see the persisited values.
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Can anyone help without money?

Help needed to create Drop down help through Design layer for attribute

Hi All,
Has anybody created a Dropdown help through Design layer for standard field, there we have check Box ............
Please Help me to know this ASAP....
Edited by: Pankaj Gupta on Feb 26, 2010 10:52 AM

Hi,
Here is the exampel Program, i am sending the code for a Paramter, If you want this for the Select-options, then you need to have the paramer name as PS_PARM-LOW and you need to write the smae logic again for PS_PARM-HIGH to get the List box for the select-option
REPORT ZLIST.
TYPE-POOLS: VRM.
DATA: NAME TYPE VRM_ID,
LIST TYPE VRM_VALUES,
VALUE LIKE LINE OF LIST.
PARAMETERS: PS_PARM(10) AS LISTBOX VISIBLE LENGTH 10.
AT SELECTION-SCREEN OUTPUT.
NAME = 'PS_PARM'.
VALUE-KEY = '1'.
VALUE-TEXT = 'LINE 1'.
APPEND VALUE TO LIST. VALUE-KEY = '2'.
VALUE-TEXT = 'LINE 2'.
APPEND VALUE TO LIST.
CALL FUNCTION 'VRM_SET_VALUES' EXPORTING ID = NAME VALUES = LIST.
START-OF-SELECTION.
WRITE: / 'PARAMETER:', PS_PARM.

Help in designing SQL

Hi All,
I need little help in designing SQL. My input and output data is given below:
Input
Key
Date_1
Date_2
Key1
2/14/2011 5:22:35 PM
2/22/2011 3:05:13 PM
Key1
2/24/2011 1:48:07 PM
5/24/2011 4:50:16 PM
Key1
2/24/2011 1:48:59 PM
4/25/2011 3:36:19 PM
Key1
5/24/2011 5:18:19 PM
6/16/2011 3:17:40 PM
Key1
6/16/2011 3:25:42 PM
6/24/2011 1:33:13 PM
Key1
6/17/2011 1:12:54 PM
6/25/2011 5:55:55 PM
Output
Key
Date_1
Date_2
Key1
2/14/2011 5:22:35 PM
2/22/2011 3:05:13 PM
Key1
2/24/2011 1:48:07 PM
5/24/2011 4:50:16 PM
Key1
5/24/2011 5:18:19 PM
6/16/2011 3:17:40 PM
Key1
6/16/2011 3:25:42 PM
6/25/2011 5:55:55 PM
Here out of 2nd and third record of input, output is 2nd record of output and 5th and 6th record of input would come out as 4th record of output. Basically, if we overlapping duration between Date_1 and Date_2, we need to take min of Date_1 and max of Date_2 for that overlapping records. In case of no overlapping, we would simply output input record like record 1 and 4 of input.
Out of
Key1
2/24/2011 1:48:07 PM
5/24/2011 4:50:16 PM
Key1
2/24/2011 1:48:59 PM
4/25/2011 3:36:19 PM
2/24/2011 1:48:07 PM was min of above 2 and 5/24/20114:50:16 was max of above 2.
Similarly in other overlapping scenario:
Key1
6/16/2011 3:25:42 PM
6/24/2011 1:33:13 PM
Key1
6/17/2011 1:12:54 PM
6/25/2011 5:55:55 PM
6/16/2011 3:25:42 PM was min of above 2 and 6/25/2011 5:55:55 PM was max of above 2.
Pls help.
Thanks.

Hi Frank.,
The above logic with NVL is not working.
My input sample is:
Key
Date_1
Date_2
Key1
2/14/2011 5:22:35 PM
2/22/2011 3:05:13 PM
Key1
2/24/2011 1:48:07 PM
5/24/2011 4:50:16 PM
Key1
2/24/2011 1:48:59 PM
Key1
5/24/2011 5:18:19 PM
6/16/2011 3:17:40 PM
Key1
6/16/2011 3:25:42 PM
6/24/2011 1:33:13 PM
Key1
6/17/2011 1:12:54 PM
6/25/2011 5:55:55 PM
I am giving create and insert statement below for creation of above data. Please see if you can help me:
CREATE TABLE test1
KEY1          NUMBER     ,
DATE_1               DATE ,
date_2              DATE
insert into test1
values(1, TO_TIMESTAMP ('2/14/2011 5:22:35 PM', 'MM/DD/YYYY HH:MI:SS AM'),TO_TIMESTAMP ('2/22/2011 3:05:13 PM', 'MM/DD/YYYY HH:MI:SS AM') ) ;
values(1, TO_TIMESTAMP ('2/24/2011 1:48:07 PM', 'MM/DD/YYYY HH:MI:SS AM'),TO_TIMESTAMP ('5/24/2011 4:50:16 PM', 'MM/DD/YYYY HH:MI:SS AM') ) ;
values(1, TO_TIMESTAMP ('2/24/2011 1:48:59 PM', 'MM/DD/YYYY HH:MI:SS AM'), '' ) ;
values(1, TO_TIMESTAMP ('5/24/2011 5:18:19 PM', 'MM/DD/YYYY HH:MI:SS AM'),TO_TIMESTAMP ('6/16/2011 3:17:40 PM', 'MM/DD/YYYY HH:MI:SS AM') ) ;
values(1, TO_TIMESTAMP ('6/16/2011 3:25:42 PM', 'MM/DD/YYYY HH:MI:SS AM'),TO_TIMESTAMP ('6/24/2011 1:33:13 PM', 'MM/DD/YYYY HH:MI:SS AM') ) ;
values(1, TO_TIMESTAMP ('6/17/2011 1:12:54 PM', 'MM/DD/YYYY HH:MI:SS AM'),TO_TIMESTAMP ('6/25/2011 5:55:55 PM', 'MM/DD/YYYY HH:MI:SS AM') ) ;
commit;
Expected output would be:
Output
Key
Date_1
Date_2
Key1
2/14/2011 5:22:35 PM
2/22/2011 3:05:13 PM
Key1
2/24/2011 1:48:07 PM
Key1
5/24/2011 5:18:19 PM
6/16/2011 3:17:40 PM
Key1
6/16/2011 3:25:42 PM
6/25/2011 5:55:55 PM
Thanks....

Need Help: Query Designer

Hi experts,
In Query designer, is it possible to create an IF statement for "IRRATIONAL NUMBERS"?
Lets say 10.03, 1.26, 3.1 and so on...
The statement would be as follow:
If Val1==N.x then 0 else Val1.
To summary, if the value is N.x (N for rational numbers 1,2,3,... and .x for decimal values like .23, .44, .01 and so on...),
then the value N.x will be changed or converted into "0".
Example: If the value of FieldA on the report is 10.3, it then should be converted into Zero "0".
another is if value is 1.03, then the report should show 0 instead of 1.03
I arrived to a solution wherein I have to create three logic expression.
First is to convert first the Irrational Number into Zero "0".
Second is to create new selection in KF wherein it will pull the data containing the converted "N.x to Zero".
And third is to create the IF statement logic that will satisfy my expected value.
I'm having this problem on the first one as I have no idea how to convert irrational number into zero "0" value.
the second and the last part would be fine as my main problem here is how can I convert the irrational number in to zero?
Any suggestions?

Hi,
Please try the below.. Hope this will solve your issue
Eg. of data
Dist. Channel -
Value
Dom1----100.5
exp1----200.4
dom2---50
exp2---75
Expected out put
Dist. Channel -
Value
Dom1----0
exp1----0
dom2---50
exp2---75
Steps1
Drag and drop Dist.Channel in row and value in colum
create a formula1 using ur kf value
CEIL(value) --- which will provide us integior part with out decimal
Steps2
create another fomula2
using boolean operator compare the value
(formula2==value)*value
this formula compare our two values and will produce a boolean value ie 1 or 0
: Eg 100.5 ceil(100.5) = 100 Now in our formula1 we are comparing these two values are equal or not ie 100.5 - 100 so out come will be 0 then 0100.5 = 0 always if our condition is true then 1100 = 100
Related Links :
Boolean Operator
http://help.sap.com/saphelp_nw04/helpdata/EN/71/0aec3b6e011341e10000000a114084/frameset.htm
Thanks
BVR

About (not) getting help for Design Premium CS4 [very long post]

If what i've heard on numerous occasions is true, and I really hope it is, Adobe spends a lot time, energy, emotion and effort on their Customer support system. In an effort to provide a bit of insight "from the trenches" I've spent the last hour sifting through Adobe's website trying to find an email where I could send a bit of critique regarding the quality of Adobe's Tech Support and I've come to the conclusion that these forums are a paying customer's only outlet. As part of my job training, I take a lot of notes whenever anything gets done over the phone. This then is a full transcript of the arduous process I had to go through in order to try and fix the infamous "licence has expired" issue. I'm not necessarily looking for feedback, I just want somebody at Adobe to see this and realise how much money is being wasted on a very dysfunctional "Support Service".
Adobe tech support notes:
How can the ball be dropped to this extent?
Friday, April 2nd
10:00   Installed the suite on the office's new design computer after using the trial editions until they expired. None of the programs in the suite will run because the licence is "expired".
11:30   Not knowing if it might somehow be related to there being leftover files from the trial editions (which I didn't uninstall) I uninstall everything and install again.
13:10 I receive the same error message. Tech support principally led to a waste of a day due to the way that Adobe's databases seem to catalogue customers. According to Jay Lopez, our suite wasn't registered to my boss (Doc) it was registered to Ken Schoepp, who hasn't worked here in about 8 years, since he was one of the earlier names connected to this address. It took about 2 hours and 2 transfers to figure this out.
15:30   I finally get transferred to tech support.
15:51   TS answers.
            It takes 2 hours to assess what the problem is and suggest that I should do a full uninstall and reinstall of the suite, regardless of the fact that I did that before calling TS. 2nd installation fails to solve the problem whereby the suite won't load up (as expected). I'm given some instructions as to what files to remove that may contain registration information and could possibly prevent the program from running. Tech support hangs up as their shift is soon over but they assure me that this thrid installation of the day should fix the problem. To speed up the installation I copy the files onto the HDD.
17:15   For some unknown reason, Setup.exe crashes crashes at about 65% of initialisation. That's right, the installer can't even run!
Tuesday, April 6th
8:37     Calling TS
8:45     Don answers
8:51     Get informed that I was somehow routed to CS instead of TS. The case id I provided requires solutions that he can't provide,           Don will transfer the call to TS.
8:53     Jitesh gives me a new case id before putting me on hold as he reads the case file.
9:05     Informs me that since my call deals with an installation issue I need to be transferred to another department. In response to           my comment that I've already been misrouted twice today Jitesh says he will contact the department personally in order to           transfer me more quickly as I'm already in their service.
9:13     Just before hanging up Jitesh mentions that there are only 12 calls ahead of me in the queue.
9:19     Rohan Subba answers. After reading the file he asks if I would accept sharing my desktop in order for him to look at the root             of the issue using Acrobat Pro Meeting.
9:26     With files installed, logging in to "adobesupport.na5.acrobat.com" as guest.
            As things are not working as expected, Rohan places me on hold as he goes to look up solutions.
9:31     Back from checking resources, try them out, still don't have access to some files due to lack of permissions.
9:36     Comes back with instructions on how to setup the Windows7 super admin account which should give me full access to the             locked out files.
9:42     Logged in as admin. More hair pulling as we try to configure the permissions properly.
10:02   File sharing finally works and he downloads the installation log files. As we attempt to change permissions to access other            files I ask why it is has taken 13 hours of TS and 4 techs before someone suggests using Adobe Connect Pro Meeting since it            seems like a great way to gain access to files. Rohan's answer: Due to the solution chain, TS had to try other options           before going for the ACPM.
Over the next hour we try various things to get rid of the files that are blocking the re-installation of Premium Suite. I'm instructed to download the "Windows Installer Cleanup Utility" and "adobeCS3cleanscript" even though I'm running CS4. The trial versions I was using were also CS4. I'm assured that the CS3script works just fine for CS4 removal. It gets run with option 1, once, and twice with option 2, rebooting between each pass.
11:01      Realisation sets in. "I'm sorry, I cannot resolve this issue and I will escalate your call to Tier 2 TS". Initially he asks           if Thursday is good for the follow-up call but I inform that I will not be there on that day and that I am the only one at the office           who can handle these types of technical calls.
11:05     Comes back on the line and informs me that T2 TS will contact me on Friday.
Spent the remainder of the day reading online, chasing possible solutions. Found out about a hidden option 3 for Cleanscript, run it twice, still no improvement. Having been shown the location of the installation log I sift through it and research 1) where each of the offending registry key is, 2) how to change permissions to the offending keys so I can delete them. Thanks to google and other people who've had the same issues I'm having and followed by blogging about it.
In total, 22 registry keys blocked the installation. Because each key would cause the installer to lock up and quit It took 6 hours to run the installer 22 times until it crashed in order to find and eliminate each one. When they were all taken care of, only 4 Premium suite modules wouldn't install: Flash, Flash Player, Acrobat and Air.
Progress at last.
Thursday, April 8th
Mesum, a resolution specialist, calls work asking to speak to Doc about our case. According to him there is no mention of a contact person (me) or a date for a call back. When asked probing questions about these discrepencies Mesum says that seeing as how Adobe TS are trained to exacting standards and that note taking is a very important part of the job there is no way that this break down happened on their end. If the information my boss is referring to is "not in the file" then it MUST be false. The obvious answer, according to Mesum, is that whoever made the appointment with Adobe didn't take down good notes. As a T2 specialist he "...makes it a point to always return the call at the arranged time". I don't have the notes regarding everything that was said that day but from talking to Doc on the following day I gather that Mesum made other comments to bring into doubt the quality of Aararat's (the company I work for) training, their note taking skills and the quality of their employees. Not once did he take any hint of responsibility for the communication screw-up. Mesum will be calling me back on the Friday (as was originally written down in our file) and provides a new case id before hanging up.
Friday, April 9th
12:01     Mesum call and wastes no time in trying to resolve the issue. I inform of the progress I made yesterday (independently).
12:08     Error :2 shows up again. Instructs me to clear the temp folder, the cache and to verify that the print spooler           service is enabled. It is.
12:21      While the system is rebooting, Mesum mentions that the "very detailed conversation" he had the previous day and asks if           I have been briefed about it. I explain that I have been briefed (neglecting to mention that I am the one who made the              appointment and took copious notes about all my TS conversations, including this one) and that I hoping to get this issue           resolved once and for all. Mesum makes a grandstanding comment about how "he makes it a point to always return the call at           the arranged time as these calls are very important and it is crucial that they get resolved". He then goes on about the           lenghts Adobe has gone to in order to create a support chain to make sure that if an issue is unresolved on either end of the           chain, that this lack of resolution can be tracked down.
Error:2 indicates that we are still having registry blockage issues. In response to my question whether there might be a full list of the registry keys that Adobe Premium suite injects during an installation Mesum responds that techs have been given very strict and specific instructions about tampering with the windows registry (which is odd considering 3 days prior a tech dove right into     registry editing) he proposes that I instead uninstall Flash, Flash player and Adobe Air.
13:07   Since the uninstaller won't run for just the 3 modules, Mesum asks that I uninstall everything once again. I am then to only           start by installing Acrobat first, and only Acrobat, before installing the rest of the suite. Because this process will take a long           time and Mesum has other calls to make he leaves me to this numberless installation being fairly certain that this will solve the           issue. He adds that such problems are very frequent with Acrobat. Should his proposed course of action not solve the issue I           can type up a follow-up response by going to www.adobe.com/go/supportportal. I am to expect a follow-up call on Monday.
13:22   Because I was really not looking forward to going through another round of uninstalling and reinstalling, I attempt to run flash             one last time prior to starting the cycle. Run into error:5
            reboot
13:29   Error:5 again. Time to uninstall once more.
13:35   Error while uninstalling. Nothing to do but click continue and see how it goes.
13:53   Uninstall finished with problems, running it again. Adobe Sing is still showing as an installed component.
13:55   Uninstall with errors. Flash Plug-in will not uninstall. Running Uninstaller again.
13:59   Uninstaller fails again. Decide to go and manually delete files and folders inspecting each one by one.
Spent the rest of the afternoon going through the install logs like I did on April 6th, unlocking ownership and deleting corrupted keys one at a time.
18:08   The whole Suite finally installs except for Flash and Indesign.
18:47   After hunting down more keys, the installer completes with errors but at least all the programs are installed. Acrobat, Air, Flash plug-in are still not installed properly.
Monday, April 12th
8:20     Call tech support
While on hold I try to find my ticket on the support portal using the case id's I've been given. None of them show up on the system. Basically, I'm stuck to using phone support.
9:23     TS answers. Sanjay
9:28     After Sanjay has verified the case id, I provide him with an update to the file regarding what I've done since I hung up on Friday, describing the new issues.
9:34     Placed on hold
9:42     Comes back and explains that this issue will require more consultation with his seniors. To make sure that he looks up the            right issue I repeat the exact problem I would like him to research. Three times he repeats the information back to me just a           little differently. Finally on the 4th repetition of the problem I'd like addressed he "gets it" and thanks me for "providing that           pertinent information".
What I don't understand is that I repeated the same information that he repeated back to me 4 times before he seemed to understand what his notes told him he should be researching. From the heaviness of his accent I suspect that their was a bit of language barrier here.
9:48     Places me on hold
9:59     Comes back with a possible solution.
10:08   As his solution requires me to delete files I don't have access to due to lack of permissions, his solution can't be applied. He places me on hold.
10:11   Comes back, with another possible solution.
10:17   Still not working. I ask how I can change administrator settings for specific files    and he needs to go check articles again.           Shouldn't this type of knowledge just come off the top of his head if he's in TS? Sanjay just walks away at this point,           not asking to put me on hold nor placing the call on hold. I can hear conversations in the background the whole time.
10:24   Comes back, thanking for staying on hold (even though I wasn't). This time he asks me to look for specific adobe folders. I           can't delete them because I'm supposedly not an administrator, even though I'm logged in using the enabled super-admin           account. He tells me I need to type a very specific command at the command prompt to reset the admin account. I thought           that's what he was going to research the last time he left so I ask what I have to type at the command line to do this. Sanjay           doesn't and asks if he can put me on hold again. I politely and calmly answer that no, I don't want to be put on hold. Every time           I've asked him a question he's had to go in order to talk to his seniors (as he calls them). If possible, why not escalate my call           and put me in touch with one of these seniors or a manager in order to minimise the amount of time I will be placed on hold. He           puts me on hold.
10:34   Ashima comes on the line. Unlike Sanjay, she sounds confident and authorative.
10:44   After discussing what I'm trying to do she informs that not being able to delete files and folders is a Windows issue, not an           Adobe issue. Even after I mention that a previous tech had helped me solve a similar problem in the previous week and try to           reason that since it's Adobe uninstaller that caused this issue she sticks to her claim that it's a Windows issue and that she           cannot help me resolve the issue. I am to contact Microsoft tech support in order to get help with this issue.
12:17   Call Microsoft technical support
12:23   Jacqueline answers. I describe the problem I'm having with managing permissions in Windows 7 and that I've been told that I           resetting the admin account should solve this problem. She seems to agree and asks for my Windows serial number before we           can start working on the issue. Upon finding out that I have an OEM version of Windows, Jacqueline informs me that I have 2           options: look online or pay 59$ per call on credit card for support as free support is not provided to OEM licences since they are           typically only installed by resellers and assumed to be serviced by them. Sadly, this is not my case.
12:31   Having repeated my options back to Jacqueline to make sure I understood her correctly I inform her that I will terminate the           call since I will not be paying for paying and therefore will go online for help. She sounds surprised at how quickly I made           my decision, wishes me good luck and the call is ended.
13:30     Started researching a solution. I find what I need to know and apply it, managing to reclaim ownership of the files and           folders. Run the installer again and everything installs now except for the Acrobat, Air and Flash plug-in.
Tuesday, April 13
15:30   Since I haven't received a call back from Mesum I try to find our case information on the Adobe Support Portal. I figure that           Mesum probably needed me to contact him prior to today in order to confirm whether the solution worked or not. Logging in           with the email address we used to register our software and log our support calls is unsuccessful. Either the password is wrong           or the email is not active. Seeing as we have 2 other office emails with which Adobe products have been registered over the           years I log on with them to see if we have pending cases on either of them. negative. Just to test something out I attempt           logging in to the original email from another computer. While I can't log in I no longer get the message that the email isn't           related to an active customer account, just that the password is wrong. Resetting password. Still can't login.
16:06   Starting LiveChat with Adobe to see if they can help. On hold.
16:12   Connected. explain the situation.
16:19   Says the password is reset from their side. Try it and doesn't work.
16:22   I tell Live Chat the reset didn't work, and wait for response.
16:29   He assures me it's been reset and that I should try again.
16:30   Try it to connect via two other computers. Fail. Inform him again. Wait.
16:36   Informs me I will need to call Phone Support. I ask if he can connect me.
16:38   No, he cannot connect me. There is no Live Chat Tech Support. Due to the amount of lag between responses I ask if how many           chat sessions he works on at the same time.
16:41   Answer: three at a time.
16:45   Finish typing comment and suggestion about possibly reducing that number because the amount of lag time for simple           requests is just too much.
16:46   Final response and goodbye.
16:47   Call Phone Support
16:50   Jerry in the Philippines. I explain the issues I've been having with our account and the failure to reset the password. Jerry puts a note in the file and that he'll look into it.
16:58   Puts me on hold as he goes to explore.
17:01   Comes back, can't see any issues. Asks me for permission to logon to the client account by using our email and password. I           accept. He logs on and sees that there are in fact no pending cases that show up in our client account, even though we have           multiple concurrent case id's showing on his side. He says he'll look into it.
17:07   Client login issue is unresolved but at least I'm getting transferred to TS.
17:23   Panpaj answers. I explain the situation and provide case id.
17:38   He provides a new case id. I have to describe the whole case history.
17:46   On hold.
17:52   Turns out I was transferred to the Acrobat specific TS. Seeing as how my installation problems aren't dealing specifically           with Acrobat he can't help me. He will transfer me to general TS.
18:16   Animesh answers. explain the situation and provide case id.
18:20   Puts me on hold as he reads the file.
18:22   Repeats the problem as described according to the file.
18:30   Puts me on hold as he goes to find articles.
18:36   Asks me to share the desktop. Connecting to connectteam.acrobat.com
18:44   Upload of log file complete, reading over it.
18:48   Sharing screen caps of installation error messages. I've been thoroughly documenting each and every single one. Instructs me           to download and AdobeCS4cleanscript. When I explain that I've already used the CS3 version I'm informed that the CS3 version           should never be used to try and clean up a CS4 installation since it won't work.
18:56   I'm informed that TS closes at 19:00 and that he won't be able to finish this call. However, if I read article kb 401401 I should           find some steps that will solve the issues that I'm experiencing.
19:01   While looking for the article I inform him that I can't access my TS updates on the           Support Portal and that in a previous call Phone Support was not able to explain          why. Might he have any idea why? He says he'll check it out.
19:05   "That's odd. I'll add this complaint to the file."
            Animesh adds that If this knowledge base article does not resolve the issue, I should make sure to call back. He's added a note in the file to automatically escalate my call to Tier3 TS.
            "What? There's a T3?" I ask. "Why has it taken 2 weeks to get this call escalated to tier 3?"
            He apologizes if this taken so long to be escalated but there are definite checks and procedures that need to be followed before a call can be escalated to Tier 3.
April 15th
11:10   Starting new uninstall of CS4
11:20   Uninstaller error with InDesign.
11:31   Running CS4cleanscript, all options.
11:49   Completed running CS4cleanscript followed by a manual clean-up of remaining folders. Starting a new install.
12:04   Install error with Flash 10 ActiveX.
12:06   Install error with Flash 10 plug-in.
12:37   Installer finished, with errors.
12:53   Test launched every application in the Suite and they seem to be working in spite of the errors. So be it, I'm never calling Adobe TS again.
Questions and suggestions to Adobe
In spite of not having my issue corrected I must say that the politeness of every representative was exemplary.
While I realise software piracy is a big issue, why is it that pirates don't struggle with your DRM system yet legal users do? Either scrap your current DRM and replace it with something that will not cripple a system if an installation goes wrong or change your installers.
Software suites are convenient yes but there are now so many modules that come bundled with the suite that seem utterly pointless because the documentation for them is sorely lacking an "at a glance" explanation of features, benefits and purpose. Adobe Air, Sing, Version Cue and Bridge come to mind. Don't you think cutting down on module bloat would make interoperability an easier thing to manage and maintain?
As a user who has multiple hard drives in his system (one each for the OS, applications and project data) I don't like installers that place files all over my system without my consent. If an installer asks for a destination folder, ALL programs should go into that folder. Files and programs that are shared across the suite for added functionality or registration purposes should ask for a user-specified shared folder (in case there is one) rather than just go into the (assumed) default.
Why is the Support DB's search function so useless? I've tried (and tried, and tried, and tried...) to find useful solution articles but something is just plain wrong with your search algorithms. I've tested this. Pick an article at random, then do a search for it's title. Too often the search engine won't even find it. The only time searches work is if one has the precise number of the article, such as KB 401401.
The amount of checks and procedures required for service escalation needs to be streamlined in order to speed up the process. It took too long to get to the right Tier. By the time I was finally escalated to Tier 3 your support services had eroded all of their credibility.
Practices and procedures (P&P) need to be more uniform. I have one tech telling me to use one version of clean script and claiming it's fine whereas another claims that only the CS4 script would work to resolve my issue. Why is this? What does this reveal about levels of training? There is also large gaps in the knowledge of individual representatives. As should be expected, some representatives knew exactly what to do and how to do it without having to resort to articles every 3 minutes. Others, such as Sanjay, either need to be retrained or let go. His lack of knowledge was thoroughly exasperating.
The case id system needs to be reworded. Over these 2 weeks I was given 4 case id's, none of which ended up showing up in the support portal for follow-up. Furthermore, note taking seems to be a problem because there was a lot of information that just never seemed to make it "in the file".
Why do calls get transferred to the wrong department so often?
In Closing
Due to having more pressing matters to attend to at work and seeing as how I could not afford to spend any more time fixing the harm that was brought on by carrying out the suggested "solutions" I have not called back since April 15th. The suite runs "with quirks" and will stay that way until I rebuild the system because it seems that the only solution that remains regarding the installation woes is to wipe the drive and start from scratch.
Thank you for reading this whole transcript. I hope it helps you improve your customer service experience.
Marc-Andre Renaud

Thank you for the sympathy and the information about the Adobe.com forum Michael.
I posted here because, to be honest, for a company that's acknowledged their installers and updaters and support needs some work, they seem very determined to obfuscate the means by which users can provide direct feedback to the company. Much like you, I've also noticed a trend in CS5 installations that mirrors the issues that were present in CS4. it's a sad state of affairs.
As for my installation, you are also quite right to say that a clean install would have been a lot faster than what I went through with TS and it was actually my first idea. Before calling TS I'd actually read through the forums and noticed that a large number of users who were faced with my situation had no other choice but to reformat. I was just giving Adobe the benefit of the doubt and wasted 2 and a half weeks through that course of action...
What makes this situation even more frustrating is that the installer failed on a fresh system. It was a custom-built design machine, assembled and configured by myself. The only software that had been installed on it prior to Design Premium was Firefox, an FTP client and the start of my problems, trial versions of various CS4 programs. I used trials just long enough to retire the previous design computer so that I wouldn't contravene the EULA's stipulation of not running more than one instance of software at the same time on different machines. Turns out being honest once again penalised a legal customer.
If there is just thing users should learn from my far from unique tale of failed tech support it's that if you ever run into a problem with the installation, don't bother calling TS, just reformat and start from scratch. It might seem like it'll take longer to get going again, but in actuality, it's the opposite. Reformatting means you'll be up and running in about 1 or 2 days rather than 2 weeks.
Marc

Help with design of this home network setup

Hello all
My friend's home has internet through Comcast and their modem is an RCA DHG535-2. This modem is currently functional in their office within the home. Their problem is the wireless signal is very weak in their basement. They have purchased a TC and have placed it in their office and wired to their iMac through ethernet. Is their a better way to design this setup so the Time Capsule can provide a broader and better range throughout their home?
For example,
1) Can the physical location of the TC change in order to broaden and evenly provide wireless range throughout the home? I would think not since the TC needs to be wired connected to the modem.
2) Would an Airport Express help out?
If you can provide a step by step to set this up, I would greatly appreciate this
Many thanks
RezF

Rezf, welcome to the discussion area!
1) Can the physical location of the TC change in order to broaden and evenly provide wireless range throughout the home? I would think not since the TC needs to be wired connected to the modem.
Since you mention that the TC is connected to the iMac with an ethernet cable, it sounds like the location options of the TC are going to be somewhat limited. Technically, you could locate the TC anywhere as long it was connected to the modem with an ethernet cable.
If the office is located in a central area of the home, that would be a good location for the TC
2) Would an Airport Express help out?
Possibly. The usual location for an AirPort Express is a point that is approximately 1/2 to 2/3 the distance from the main router (the TC) to the area that needs more coverage. If you have a laptop handy, move it to the proposed location of the AirPort Express and see if you can get a good, stable internet connection at that location. If you can, the AirPort Express should provide improved wireless coverage to the basement.
If your friends can pull an ethernet cable from the TC to the area in the basement that needs more wireless coverage and connect an AirPort Express to the ethernet cable, that will provide the strongest wireless signal to the specific area.

Need some Help in Design please...

Hi All,
I am creating dimensions for my sales cube in which I am going to store Day level data with Customer and Material Data. I have to store all the Customer and Material Groups (1-5) in the cube as most of the reports are based on them. I have planned to created 2 seperate dimensions for Customer and Material and include all the Group fields as well in the respective dimensions. But, as Customer and Material master data itself are gonna be big, I am bit confused if it creates a performance issue if I include the groups in the same dimension. I remember that there is a rule like Dimension table should be < x% of cube (I didnot remember the exact figure)...Any suggestions on this design please...
I am in the process of creating process chain for my FI-GL and FI-AR flows. I am loading both line item and transaction level data for both of them. I am confused if I can include both the flows in the same chain or seperate ones? What is the sequence in loading the data i.e First Transaction or line item? First GL or AR? Any such dependencies?..Any help please...
Best Regards,
James.

Hi,
Generally, if we need to take Characterstics like Document no as part of the cube then we define them as line item dimensions, becuase we can easily predict that the no of entries in those dimensions are almost equal to fact table entries. So ask your business process team to tell about no of new entries created for Material and customers.On that basis you can decide whether it should be a Line item Dimension or not. It is juat a hypothetical assumption.
For further info on how to decide which dimension is line item dimension, search the forum.
And comming to chain:
You can go with that design.
With rgds,
Anil Kumar Sharma .P

Need help in design/framework of a project requirements

Hi there.
I need some input/design suggestion and/or comments regarding 2 projects that I'm undertaking currently. The project duration is 8 weeks starting now.
Some background information of the current technology we are using right now. We are using weblogic 7.0 SP2 and our database is ms sqlserver 2000 and/or mysql. The persistance layer/framework we are using is a home grown JDBC framework. We are using only stateless session beans and our client which is a swing ui access the servers side thru webservices via a session facade. We use also Transfer objects on the client and our own DataObjects on the server side. Current consideration is that we can not upgrade to the current weblogic version at this time and can only use java 1.4 and use existing persistence framework we have. I've considered using Spring/Hibernate but it will involve major refactoring on our existing system, which we can not afford right now. But we can augment or add new framework to handle this 2 projects.
1. The first project is a mass update/creation of orders and order items. In our system the update and creation of order and order items are complicated and perform several validations (e.g. vendor/client is valid; item are valid and have enough to on-hand, etc.) and lookups before we can create/update an order and it's order items. We estimated that process to be around 1.5 - 3.0 secs and typically we will be processing between a few hundreds to about 5000. The max ceiling we put is 10,000.
Now the requirements are:
a. Ensure that the process will be completed and in the event of failure (physical or network or power) and recovery to start where it failed and start processing from that point of failure.
b. The transaction should be atomic on per order basis and not on whole process - meaning we will commit all changes for an order and start a new transaction on the next order. This will ensure that we have a complete order committed.
c. Don't tie the client from this process and when the process is finished give a feedback to the client who invoke the process.
2. The second project is related to the first, is that before they post the process above, the user will look at the set of data and do some editing and then post the data. So this project is on the UI side and would present the user a table/grid view of the data and since data set could be large, we want our swing ui to fetch only a set of rows/data so that it does not take so long to load all the data or run out of memory. A button or by the user scrolling on the scrollbar would fetch the next succeeding rows/data. The problem we have as stated on the first paragraph is these- we are using webservices and stateless session beans and there is no way that the server can recognized who the user is when that user request the next set of row/data set without querying the database again.
So your input and help is very much appreciated and if you know an existing framework that would help me is most welcome.
Have a blessed day.
Jun Victorio

Take the statistics of the tables and check again.
begin
DBMS_STATS.gather_table_stats(ownname=>'syslog',tabname=>'logs');
end;
Regards
Asif Kabir

Someone please help me Design the database of bill of materials

I want to design the database of bill of materials which contain item and amount.
So the amount of child will depend on amount of parent in term of ratio. For example
A(1) A(2)
| ----> |
B(2) B(4)
My problem is when i try to add the parent and child . Let A is the parent of B , If i try to add A to be the child of C
I want B to come along with A as well. For example
A C
| C ---> | For this I have to store the relation of all item in my list to check that this item have a child or not if yes
B A The child must come along with its parent , What the Er-diagram
should be for all of my requirement?
|
B

>I want B to come along with A as well. For example
You can do that, but that is not automatic. You need to do some programming.
It is better to use hierarchyid representation of the tree over traditional FK referencing.
Tree using hierarchyid example:
http://www.sqlusa.com/bestpractices2008/orgchart/
BOL: "Model Your Data Hierarchies With SQL Server 2008
.....The manufacturing system behind automobiles; the organization of a country into states, counties, cities, and postal codes; the description of a home entertainment system—what do these things have in common? The simple answer is that each
describes a hierarchy.
SQL Server 2008 supports a new data type, HierarchyID, that helps solve some of the problems in modeling and querying hierarchical information. I will introduce you to this data type by discussing a pattern commonly used in manufacturing
known as bill of materials (BOM), or bills. Starting with a brief discussion of BOMs, I will illustrate how this kind of data can be modeled. I will also present an implementation of this model in SQL Server 2005. Then I will show you how the HierarchyID data
type can be used to implement the model in SQL Server 2008.
Hierarchical Data
Automobiles are amalgamations of many components, such as engines, drivetrains, electronics, and steering. In the United States, our geographic territories are divided into states and are then sub-divided into jurisdictions called counties.
Counties are then further subdivided in different ways by different agencies. The United States Census Bureau, for example, composes them from Census Tract Areas. The U.S. Postal Service routes mail delivery by Zone Improvement Plan (ZIP) codes. Geographic
information systems (GIS) may aggregate census tracts and ZIP codes together to provide users with a familiar spatial reference for an area.
A recent trip to a local electronics store to evaluate a replacement home entertainment system pointed to a similar sort of hierarchical system—all the combinations of possible components and options left my head spinning! I wondered
how such systems could be modeled and implemented in a database system.
The relationship between an automobile and its engine represents a hierarchy: the automobile contains the engine. The relationship is the same for the drivetrain, the electronics, and the steering. The relationship is containment. A
similar hierarchy can be observed in the relationship between the different groupings of geographic or census data.
Hierarchies exist everywhere, yet implementing them in the context of a relational database frequently proves to be a challenge. A typical approach is to represent the hierarchy using a parent/child relationship with one or more tables.
While this approach certainly works in many cases, it has a few shortcomings. Such solutions must carefully consider how the referential integrity will be maintained. And while querying the depth and breadth of such tables was considerably simplified in SQL
Server 2005 with the introduction of recursive common table expressions, writing queries against these types of tables can still be problematic when joins against many tables are required.
A Bill of Materials Problem
A few years ago I was working on a system being developed by a manufacturing company to help their dealers specify the components needed to build center-pivot irrigation systems. The software produced a list of components needed to custom-build
the desired pivot (the totality of a center-pivot irrigation system is simply referred to as a pivot within the industry). The required components were determined based on geography, soil type, and the intended crops planted in the areas to be covered as well
as the hydrologic and structural considerations of the device itself.
Underpinning the solution would be a SQL Server database. The purpose of the database was to store information about the components available to build the pivot. However, when we generated the specification for manufacturing, we needed
to identify those components as BOMs.
Some bills represented a collection of physical parts that would be assembled into a system component. For example, every pivot needed a pump to draw water from a well into the system. That pump might be electrically powered, meaning
it needed a transformer and fuse box, too. Or the pump might be fuel powered, meaning it needed a tank, a fuel pump, and hoses to connect the pump to the tank. In either case, the required parts for the pump would be listed in a pump bill.
The bill for a complete pivot would include a collection of other bills. For example, a standardized pivot might consist of a tree of bills for the pump, another tree of bills for the spans of pipe used to deliver water, and bills for any other equipment
needed to build that pivot system."
LINK: http://msdn.microsoft.com/en-us/magazine/cc794278.aspx
Kalman Toth Database & OLAP Architect
SELECT Query Video Tutorial 4 Hours
New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012

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