Help- losing sound on some DVDs--long post

Hi,
I have been successfully creating DVDs using iDVD4 for years. Every DVD that has completed its burn, which are most, has played well- with some minor exceptions a few might freeze for a second, but other than that they are fine. The majority of them are family videos. They have been played by my children, over and over and over again. Sometimes left in them machine running for hours on the menu screen when the TV has been turned off, but not the DVD player.
A few months ago I had a new hard drive installed on my G3 700 iMac. I needed to reinstall a lot of software and some of it that had been burned on Yamaha CDs is not more. All my Yamaha CDs that had been burned to back up software, updates, etc. was completely empty. [For the record, I had reinstalled software from these CDs before, so at one time the DATA did exist. All of my other CDs seem to be intact- CDs and CDRW from other suppliers.
Since the DVDs that I make are for the most part being watch a lot, I figured they were fine, although I have wondering if maybe, after seeing what happended to the Yamaha CDs, things are fine. By the way, I called Yamaha and told them what had happened, I wasn't looking for anything, just wanted to tell them, they said that it had been a long time since Yamaha had made branded CDs and also they he had never heard of what I was saying.
Well, today I went to play one of the DVDs that I had burned, and it did not play all of the sound. The sound has 3 parts, the beginning which is the sound that plays on the Apple created menu, it played fine, also the sound at the end played fine, I put a short musical sound bite at the end using SmartSound(I think that is the name of the Company). The video is of my mother baking pies. She has since passed away so this is a partial documentary of her. Her voice does not play on one machine at all (This is the machine that has been used the most and works fine with the other DVDs. On another it is barely discernable that there is audio on. On a portable car player it works fine. On my eMac it plays fine.
Another DVD made around the same time is having the same problem. It is also of my mother and I put a music soundtrack on the entire DVD in addition to my mother talking throughout the video. Now, only the background music plays.
The videos were originally shot on Hi8 and transferred to MiniDV and then edited and burned using iDVD4. Until recently, they played fine.
I have Toast Titanium 6. I burned a copy and got the same results. I see that their are the Audio_TS and Video_TS files. I tried to burn a DVD from the files and I think I ended up with a DATA file DVD. Is it possible that their is something wrong with part of the audio file that might be fixed by burning a Video DVD from the Audio and Video files. I have never done this. I don't even know if it can be done.
I am thinking that I better back up my other DVDs before the same thing happens. I now use Verbatim exclusively. Some of my older DVDs were Apple brand,and and some other brands.
Anyway, thank you for reading this, and I would sure appreciate any help. Thankfully I do have DVDs of the unedited footage that could always be reedited and burned. I am also thinking that I need to copy my MiniDV tapes to new tapes.
Thank you again.

I am not sure why this is happening other than aging/playing the DVD disks. I do have one question and then some lengthy comments/suggestions. You stated that you used Toast and 'burned a copy.' You burned another DVD? From what?
You have several options it seems. If you have the original miniDV tapes, they should be fine. You should not have to make copies of them. They are already digital and will not degrade easily. You should be storing them in a cool place. Rewinding each one every year is recommended, but I have to say I have many miniDV tapes some from 10 years ago and many I made from old VHS and Hi8 tapes beginning 6 years ago, and I have not rewound any of them since importing or exporting them. If yours are still good, you can reimport and recreate your iMovie that is missing its sound. Takes work, though.
A recommendation for future projects: I always export my finished edited iMovies back to miniDV tape to preserve my edited movies in a format other than DVD. (One of the reasons I have continued to use iMovie HD6, not 8/9).
My recommendations:
I know that DVD disks can become damaged: scratched, warped, cracked, broken, melted or even have 'stuff' spilled on them! I did not want to risk losing my movies to a ruined DVD disk. So, I make disk image files for each of my iDVD projects. I cannot remember, but I THINK iDVD 4 was the first version where this was an option, so I would definitely recommend that you do this for future projects.
You just finish your iDVD project, and instead of burning to a DVD disk, you select 'Save as disk image' from the File menu. The process looks just like the burn process, and the encoding takes just as long, but the end result is a disk image file, not a burned disk. You can then use this disk image file to burn the actual DVD disks, using Disk Utility.
There are several advantages to having a disk image file of your projects. First, you can get more consistent burning. Second, a disk image file is self-contained, so all the information for any media used in the project is encoded into the file itself. This is not the case with the iDVD project, which should be thought of as a container that does not have the media files in it, but just references them and then pulls them together for the burning process. An iDVD project does not move the files into it the way iMovie does.
So, another advantage of the disk image file is that you can safely delete the original iDVD project and also the original iMovie project without worrying about losing the ability to reburn the DVD in the future.
Also, a disk image file is not over 4.6 GB (for single0layer DVDs), so you can save drive space by deleting the larger iDVD and iMovie files.
You can also move the disk image files to another drive. The data remains intact in the file. If you try to move an iDVD project, you will be moving the container only, and iDVD will have to relocate the media files. If you delete, rename, change or move anything used in the iDVD project, iDVD will not be able to find it.
You can drag a disk image file from one computer or drive to another.
And, importantly for you, you can always burn another DVD disk from its disk image file, even years after the original iDVD project was made.
I keep disk images of all my projects on an external drive. Now that I have 123 of them, they do take up quite a bit of space, but it is worth it to be able to reburn any of them easily.
Sorry for the lengthy explanation, but now to how to retrieve your current DVDs. If your have a DVD that you can get to play on one of your computers, you can use Disk Utility to create a disk image file from that DVD. You can use Disk Utility to create disk image files of any DVD that you have created using iDVD. Then, you can burn more copies of the DVD from the disk image.
See these for instructions:
To create a disk image from iDVD:
http://docs.info.apple.com/article.html?path=iDVD/7.0/en/6733.html
To copy a previously burned DVD:
http://support.apple.com/kb/HT2059?viewlocale=en_US
To burn a disk image using Disk Utility:
http://support.apple.com/kb/HT2087?viewlocale=en_US
You should be using a good brand of DVD disk, such as Verbatim, Maxell, or Taio Yuden. Memorex and TDK are not recommended because their layers are thinner. You should also burn at a slow speed, 4x or less. I always use Verbatim DVD-R, burn at 4x most of the time, sometimes 2x if the movie is long or complicated. I have never had a burn issue.
Make more than one copy of each of your projects! I always make several of each of mine: one for each kid, one for my husband and me, an 'extra' one to have here at home, and I put one copy in a safe deposit box. Yes, very paranoid about losing my movies!
And NEVER put a stick-on label on your DVD disks. If you write on them, use the special CD/DVD markers and write only the briefest notation. If you want fancy labels, use the pre-labeled DVD disks that you can print to with a printer capable of printing to disks.
Hope this is helpful. Post back if anything is not clear, or does not help.

Similar Messages

  • About (not) getting help for Design Premium CS4 [very long post]

    If what i've heard on numerous occasions is true, and I really hope it is, Adobe spends a lot time, energy, emotion and effort on their Customer support system. In an effort to provide a bit of insight "from the trenches" I've spent the last hour sifting through Adobe's website trying to find an email where I could send a bit of critique regarding the quality of Adobe's Tech Support and I've come to the conclusion that these forums are a paying customer's only outlet. As part of my job training, I take a lot of notes whenever anything gets done over the phone. This then is a full transcript of the arduous process I had to go through in order to try and fix the infamous "licence has expired" issue. I'm not necessarily looking for feedback, I just want somebody at Adobe to see this and realise how much money is being wasted on a very dysfunctional "Support Service".
    Adobe tech support notes:
    How can the ball be dropped to this extent?
    Friday, April 2nd
    10:00   Installed the suite on the office's new design computer after using the trial editions until they expired. None of the programs in the suite will run because the licence is "expired".
    11:30   Not knowing if it might somehow be related to there being leftover files from the trial editions (which I didn't uninstall) I uninstall everything and install again.
    13:10   I receive the same error message. Tech support principally led to a waste of a day due to the way that Adobe's databases seem to catalogue customers. According to Jay Lopez, our suite wasn't registered to my boss (Doc) it was registered to Ken Schoepp, who hasn't worked here in about 8 years, since he was one of the earlier names connected to this address. It took about 2 hours and 2 transfers to figure this out.
    15:30   I finally get transferred to tech support.
    15:51   TS answers.
                It takes 2 hours to assess what the problem is and suggest that I should do a full uninstall and reinstall of the suite, regardless of the fact that I did that before calling TS. 2nd installation fails to solve the problem whereby the suite won't load up (as expected).  I'm given some instructions as to what files to remove that may contain registration information and could possibly prevent the program from running. Tech support hangs up as their shift is soon over but they assure me that this thrid installation of the day should fix the problem. To speed up the installation I copy the files onto the HDD.
    17:15   For some unknown reason, Setup.exe crashes crashes at about 65% of initialisation. That's right, the installer can't even run!
    Tuesday, April 6th
    8:37     Calling TS
    8:45     Don answers
    8:51     Get informed that I was somehow routed to CS instead of TS. The case id I provided requires solutions that he can't provide,           Don will transfer the call to TS.
    8:53     Jitesh gives me a new case id before putting me on hold as he reads the case file.
    9:05     Informs me that since my call deals with an installation issue I need to be transferred to another department. In response to           my comment that I've already been misrouted twice today Jitesh says he will contact the department personally in order to           transfer me more quickly as I'm already in their service.
    9:13     Just before hanging up Jitesh mentions that there are only 12 calls ahead of me in the queue.
    9:19     Rohan Subba answers.  After reading the file he asks if I would accept sharing my desktop in order for him to look at the root             of the issue using Acrobat Pro Meeting.
    9:26     With files installed, logging in to "adobesupport.na5.acrobat.com" as guest.
                As things are not working as expected, Rohan places me on hold as he goes to look up solutions.
    9:31     Back from checking resources, try them out, still don't have access to some files due to lack of permissions.
    9:36     Comes back with instructions on how to setup the Windows7 super admin account which should give me full access to the             locked out files.
    9:42     Logged in as admin. More hair pulling as we try to configure the permissions properly.
    10:02   File sharing finally works and he downloads the installation log files. As we attempt to change permissions to access other            files I ask why it is has taken 13 hours of TS and 4 techs before someone suggests using Adobe Connect Pro Meeting since it            seems like a great way to gain access to files. Rohan's answer: Due to the solution chain, TS had to try other options           before going for the ACPM.
    Over the next hour we try various things to get rid of the files that are blocking the re-installation of Premium Suite. I'm instructed to download the "Windows Installer Cleanup Utility" and "adobeCS3cleanscript" even though I'm running CS4. The trial versions I was using were also CS4. I'm assured that the CS3script works just fine for CS4 removal. It gets run with option 1, once, and twice with option 2, rebooting between each pass.
    11:01      Realisation sets in.  "I'm sorry, I cannot resolve this issue and I will escalate your call to Tier 2 TS". Initially he asks           if Thursday is good for the follow-up call but I inform that I will not be there on that day and that I am the only one at the office           who can handle these types of technical calls.
    11:05     Comes back on the line and informs me that T2 TS will contact me on Friday.
    Spent the remainder of the day reading online, chasing possible solutions.  Found out about a hidden option 3 for Cleanscript, run it twice, still no improvement. Having been shown the location of the installation log I sift through it and research 1) where each of the offending registry key is, 2)  how to change permissions to the offending keys so I can delete them. Thanks to google and other people who've had the same issues I'm having and followed by blogging about it.
    In total, 22 registry keys blocked the installation. Because each key would cause the installer to lock up and quit It took 6 hours to run the installer 22 times until it crashed in order to find and eliminate each one. When they were all taken care of, only 4 Premium suite modules wouldn't install: Flash, Flash Player, Acrobat and Air.
    Progress at last.
    Thursday, April 8th
    Mesum, a resolution specialist, calls work asking to speak to Doc about our case. According to him there is no mention of a contact person (me) or a date for a call back. When asked probing questions about these discrepencies Mesum says that seeing as how Adobe TS are trained to exacting standards and that note taking is a very important part of the job there is no way that this break down happened on their end. If the information my boss is referring to is "not in the file" then it MUST be false. The obvious answer, according to Mesum, is that whoever made the appointment with Adobe didn't take down good notes. As a T2 specialist he "...makes it a point to always return the call at the arranged time".  I don't have the notes regarding everything that was said that day but from talking to Doc on the following day I gather that Mesum made other comments to bring into doubt the quality of Aararat's (the company I work for) training, their note taking skills and the quality of their employees. Not once did he take any hint of responsibility for the communication screw-up. Mesum will be calling me back on the Friday (as was originally written down in our file) and provides a new case id before hanging up.
    Friday, April 9th
    12:01     Mesum call and wastes no time in trying to resolve the issue. I inform of the progress I made yesterday (independently).
    12:08     Error :2 shows up again.  Instructs me to clear the temp folder, the cache and to verify that the print spooler           service is enabled. It is.
    12:21      While the system is rebooting, Mesum mentions that the "very detailed conversation" he had the previous day and asks if           I have been briefed about it. I explain that I have been briefed (neglecting to mention that I am the one who made the              appointment and took copious notes about all my TS conversations, including this one) and that I hoping to get this issue           resolved once and for all.  Mesum makes a grandstanding comment about how "he makes it a point to always return the call at           the arranged time as these calls are very important and it is crucial that they get resolved". He then goes on about the           lenghts Adobe has gone to in order to create a support chain to make sure that if an issue is unresolved on either end of the           chain, that this lack of resolution can be tracked down.
    Error:2 indicates that we are still having registry blockage issues. In response to my question whether there might be a full list of the registry keys that Adobe Premium suite injects during an installation Mesum responds that techs have been given very strict and specific instructions about tampering with the   windows registry (which is odd considering 3 days prior a tech dove right into     registry editing) he proposes that I instead uninstall Flash, Flash player and Adobe Air.
    13:07   Since the uninstaller won't run for just the 3 modules, Mesum asks that I   uninstall everything once again. I am then to only           start by installing Acrobat first, and only Acrobat, before installing the rest of the suite. Because this process will take a long           time and Mesum has other calls to make he leaves me to this numberless installation being fairly certain that this will solve the           issue. He adds that such problems are very frequent with Acrobat. Should his proposed course of action not solve the issue I           can type up a follow-up response by going to www.adobe.com/go/supportportal. I am to expect a follow-up call on Monday.
    13:22   Because I was really not looking forward to going through another round of uninstalling and reinstalling, I attempt to run flash             one last time prior to starting the cycle. Run into error:5
                reboot
    13:29   Error:5 again.  Time to uninstall once more.
    13:35   Error while uninstalling. Nothing to do but click continue and see how it goes.
    13:53   Uninstall finished with problems, running it again. Adobe Sing is still showing as   an installed component.
    13:55   Uninstall with errors. Flash Plug-in will not uninstall. Running Uninstaller again.
    13:59   Uninstaller fails again.  Decide to go and manually delete files and folders inspecting each one by one.
    Spent the rest of the afternoon going through the install logs like I did on April 6th, unlocking ownership and deleting corrupted keys one at a time.
    18:08   The whole Suite finally installs except for Flash and Indesign.
    18:47   After hunting down more keys, the installer completes with errors but at least all the programs are installed.  Acrobat, Air, Flash plug-in are still not installed properly.
    Monday, April 12th
    8:20     Call tech support
    While on hold I try to find my ticket on the support portal using the case id's I've been given. None of them show up on the system. Basically, I'm stuck to using phone support.
    9:23     TS answers. Sanjay
    9:28     After Sanjay has verified the case id, I provide him with an update to the file regarding what I've done since I hung up on Friday, describing the new issues.
    9:34     Placed on hold
    9:42     Comes back and explains that this issue will require more consultation with his seniors. To make sure that he looks up the            right issue I repeat the exact problem I would like him to research. Three times he repeats the information back to me just a           little differently. Finally on the 4th repetition of the problem I'd like addressed he "gets it" and thanks me for "providing that           pertinent information". 
    What I don't understand is that I repeated the same information that he repeated back to me 4 times before he seemed to understand what his notes told him he should be researching. From the heaviness of his accent I suspect that their was a bit of language barrier here.
    9:48     Places me on hold
    9:59     Comes back with a possible solution.
    10:08   As his solution requires me to delete files I don't have access to due to lack of permissions, his solution can't be applied. He places me on hold.
    10:11   Comes back, with another possible solution.
    10:17   Still not working. I ask how I can change administrator settings for specific files    and he needs to go check articles again.           Shouldn't this type of knowledge just come off the top of his head if he's in TS? Sanjay just walks away at this point,           not asking to put me on hold nor placing the call on hold. I can hear conversations in the background the whole time.
    10:24   Comes back, thanking for staying on hold (even though I wasn't). This time he asks me to look for specific adobe folders. I           can't delete them because I'm supposedly not an administrator, even though I'm logged in using the enabled super-admin           account. He tells me I need to type a very specific command at the command prompt to reset the admin account. I thought           that's what he was going to research the last time he left so I ask what I have to type at the command line to do this. Sanjay           doesn't and asks if he can put me on hold again. I politely and calmly answer that no, I don't want to be put on hold. Every time           I've asked him a question he's had to go in order to talk to his seniors (as he calls them). If possible, why not escalate my call           and put me in touch with one of these seniors or a manager in order to minimise the amount of time I will be placed on hold. He           puts me on hold.
    10:34   Ashima comes on the line. Unlike Sanjay, she sounds confident and authorative.
    10:44   After discussing what I'm trying to do she informs that not being able to delete files and folders is a Windows issue, not an           Adobe issue. Even after I mention that a previous tech had helped me solve a similar problem in the previous week and try to           reason that since it's Adobe uninstaller that caused this issue she sticks to her claim that it's a Windows issue and that she           cannot help me resolve the issue. I am to contact Microsoft tech support in order to get help with this issue.
    12:17   Call Microsoft technical support
    12:23   Jacqueline answers. I describe the problem I'm having with managing permissions in Windows 7 and that I've been told that I           resetting the admin account should solve this problem. She seems to agree and asks for my Windows serial number before we           can start working on the issue. Upon finding out that I have an OEM version of Windows, Jacqueline informs me that I have 2           options: look online or pay 59$ per call on credit card for support as free support is not provided to OEM licences since they are           typically only installed by resellers and   assumed to be serviced by them. Sadly, this is not my case.
    12:31   Having repeated my options back to Jacqueline to make sure I understood her correctly I inform her that I will terminate the           call since I will not be paying for paying and therefore will go online for help. She sounds surprised at how quickly I made           my decision, wishes me good luck and the call is ended.
    13:30     Started researching a solution. I find what I need to know and apply it, managing to reclaim ownership of the files and           folders. Run the installer again and everything installs now except for the Acrobat, Air and Flash plug-in.
    Tuesday, April 13
    15:30   Since I haven't received a call back from Mesum I try to find our case information on the Adobe Support Portal. I figure that           Mesum probably needed me to contact him prior to today in order to confirm whether the solution worked or not. Logging in           with the email address we used to register our software and log our support calls is unsuccessful. Either the password is wrong           or the email is not active. Seeing as we have 2 other office emails with which Adobe products have been registered over the           years I log on with them to see if we have pending cases on either of them. negative. Just to test something out I attempt           logging in to the original email from another computer.  While I can't log in I no longer get the message that the email isn't           related to an active customer account, just that the password is wrong. Resetting password. Still can't login.
    16:06   Starting LiveChat with Adobe to see if they can help. On hold.
    16:12   Connected. explain the situation.
    16:19   Says the password is reset from their side. Try it and doesn't work.
    16:22   I tell Live Chat the reset didn't work, and wait for response.
    16:29   He assures me it's been reset and that I should try again.
    16:30   Try it to connect via two other computers. Fail. Inform him again. Wait.
    16:36   Informs me I will need to call Phone Support. I ask if he can connect me.
    16:38   No, he cannot connect me. There is no Live Chat Tech Support. Due to the amount of lag between responses I ask if how many           chat sessions he works on at the same time.
    16:41   Answer: three at a time.
    16:45   Finish typing comment and suggestion about possibly reducing that number because the amount of lag time for simple           requests is just too much.
    16:46   Final response and goodbye.
    16:47   Call Phone Support
    16:50   Jerry in the Philippines.  I explain the issues I've been having with our account and the failure to reset the password. Jerry puts a note in the file and that he'll look into it.
    16:58   Puts me on hold as he goes to explore.
    17:01   Comes back, can't see any issues. Asks me for permission to logon to the client account by using our email and password. I           accept. He logs on and sees that there are in fact no pending cases that show up in our client account, even though we have           multiple concurrent case id's showing on his side. He says he'll look into it.
    17:07   Client login issue is unresolved but at least I'm getting transferred to TS.
    17:23   Panpaj answers. I explain the situation and provide case id.
    17:38   He provides a new case id. I have to describe the whole case history.
    17:46   On hold.
    17:52   Turns out I was transferred to the Acrobat specific TS. Seeing as how my installation problems aren't dealing specifically           with Acrobat he can't help me. He will   transfer me to general TS.
    18:16   Animesh answers. explain the situation and provide case id.
    18:20   Puts me on hold as he reads the file.
    18:22   Repeats the problem as described according to the file.
    18:30   Puts me on hold as he goes to find articles.
    18:36   Asks me to share the desktop. Connecting to connectteam.acrobat.com
    18:44   Upload of log file complete, reading over it.
    18:48   Sharing screen caps of installation error messages.  I've been thoroughly documenting each and every single one. Instructs me           to download and AdobeCS4cleanscript. When I explain that I've already used the CS3 version I'm informed that the CS3 version           should never be used to try and clean up a CS4 installation since it won't work.
    18:56   I'm informed that TS closes at 19:00 and that he won't be able to finish this call.   However, if I read article kb 401401 I should           find some steps that will solve the issues that I'm experiencing.
    19:01   While looking for the article I inform him that I can't access my TS updates on the           Support Portal and that in a previous call Phone Support was not able to explain          why. Might he have any idea why? He says he'll check it out.
    19:05   "That's odd.  I'll add this complaint to the file."
                Animesh adds that If this knowledge base article does not resolve the issue, I should make sure to call back. He's added a note in the file to automatically escalate my call to Tier3 TS.
                "What? There's a T3?" I ask. "Why has it taken 2 weeks to get this call escalated to tier 3?"
                He apologizes if this taken so long to be escalated but there are definite checks and procedures that need to be followed before a call can be escalated to Tier 3.
    April 15th
    11:10   Starting new uninstall of CS4
    11:20   Uninstaller error with InDesign.
    11:31   Running CS4cleanscript, all options.
    11:49   Completed running CS4cleanscript followed by a manual clean-up of remaining   folders.  Starting a new install.
    12:04   Install error with Flash 10 ActiveX.
    12:06   Install error with Flash 10 plug-in.
    12:37   Installer finished, with errors.
    12:53   Test launched every application in the Suite and they seem to be working in spite of the errors. So be it, I'm never calling Adobe TS again.
    Questions and suggestions to Adobe
    In spite of not having my issue corrected I must say that the politeness of every representative was exemplary.
    While I realise software piracy is a big issue, why is it that pirates don't struggle with your DRM system yet legal users do? Either scrap your current DRM and replace it with something that will not cripple a system if an installation goes wrong or change your installers.
    Software suites are convenient yes but there are now so many modules that come bundled with the suite that seem utterly pointless because the documentation for them is sorely lacking an "at a glance" explanation of features, benefits and purpose. Adobe Air, Sing, Version Cue and Bridge come to mind. Don't you think cutting down on module bloat would make interoperability an easier thing to manage and maintain?
    As a user who has multiple hard drives in his system (one each for the OS, applications and project data) I don't like installers that place files all over my system without my consent. If an installer asks for a destination folder, ALL programs should go into that folder. Files and programs that are shared across the suite for added functionality or registration purposes should ask for a user-specified shared folder (in case there is one) rather than just go into the (assumed) default.
    Why is the Support DB's search function so useless? I've tried (and tried, and tried, and tried...) to find useful solution articles but something is just plain wrong with your search algorithms. I've tested this. Pick an article at random, then do a search for it's title. Too often the search engine won't even find it. The only time searches work is if one has the precise number of the article, such as KB 401401.
    The amount of checks and procedures required for service escalation needs to be streamlined in order to speed up the process. It took too long to get to the right Tier. By the time I was finally escalated to Tier 3 your support services had eroded all of their credibility.
    Practices and procedures (P&P) need to be more uniform. I have one tech telling me to use one version of clean script and claiming it's fine whereas another claims that only the CS4 script would work to resolve my issue. Why is this? What does this reveal about levels of training? There is also large gaps in the knowledge of individual representatives. As should be expected, some representatives knew exactly what to do and how to do it without having to resort to articles every 3 minutes.  Others, such as Sanjay, either need to be retrained or let go. His lack of knowledge was thoroughly exasperating.
    The case id system needs to be reworded. Over these 2 weeks I was given 4 case id's, none of which ended up showing up in the support portal for follow-up.  Furthermore, note taking seems to be a problem because there was a lot of information that just never seemed to make it "in the file".
    Why do calls get transferred to the wrong department so often?
    In Closing
    Due to having more pressing matters to attend to at work and seeing as how I could not afford to spend any more time fixing the harm that was brought on by carrying out the suggested "solutions" I have not called back since April 15th. The suite runs "with quirks" and will stay that way until I rebuild the system because it seems that the only solution that remains regarding the installation woes is to wipe the drive and start from scratch.
    Thank you for reading this whole transcript. I hope it helps you improve your customer service experience.
    Marc-Andre Renaud

    Thank you for the sympathy and the information about the Adobe.com forum Michael.
    I posted here because, to be honest, for a company that's acknowledged their installers and updaters and support needs some work, they seem very determined to obfuscate the means by which users can provide direct feedback to the company. Much like you, I've also noticed a trend in CS5 installations that mirrors the issues that were present in CS4. it's a sad state of affairs.
    As for my installation, you are also quite right to say that a clean install would have been a lot faster than what I went through with TS and it was actually my first idea. Before calling TS I'd actually read through the forums and noticed that a large number of users who were faced with my situation had no other choice but to reformat. I was just giving Adobe the benefit of the doubt and wasted 2 and a half weeks through that course of action...
    What makes this situation even more frustrating is that the installer failed on a fresh system. It was a custom-built design machine, assembled and configured by myself. The only software that had been installed on it prior to Design Premium was Firefox, an FTP client and the start of my problems, trial versions of various CS4 programs. I used trials just long enough to retire the previous design computer so that I wouldn't contravene the EULA's stipulation of not running more than one instance of software at the same time on different machines.  Turns out being honest once again penalised a legal customer.
    If there is just thing users should learn from my far from unique tale of failed tech support it's that if you ever run into a problem with the installation, don't bother calling TS, just reformat and start from scratch.  It might seem like it'll take longer to get going again, but in actuality, it's the opposite. Reformatting means you'll be up and running in about 1 or 2 days rather than 2 weeks.
    Marc

  • Audio Probelms with some DVDS/BLU-RAY discs when using optical out to Audigy 2

    I have my PS3 connected to my Audigy 2 ZS soundcard via optical?cable to play 5. sound on my PC sound system (Klipsch Promedia Ultra 5.). I have finally successfully played discrete 5. sound with some DVDs. I have changed my optical out setting to bitstream in the DVD/BD menu (XMB) and selected optical with everything checked in (XMB). So far, The Matrix, The Matrix Reloaded and Minority Report have worked in proper 5. (not stereo matrixing). Both Dolby Digital and DTS tracks (I know it works because it sounds twice as good as Dolby?Digital) ?work in Minority Report. The problem is... Jurassic Park (DTS) and my Blu-ray MIssion Impossible 3 have no audio (probably more too). The STRANGE part is if I fastfoward both films by .5x (so that audio plays in FF) I can hear audio. When FF by .5x the display signal on the top of the screen changes from DTS or DOLBY DIGITAL: Multi Channel to DTS or DOLBY DIGITAL: 5..
    What is with that?Also I still do not get audio in any games, Resistance (Blu-ray)?or any game demo but I do get the audio from the game display screen (XMB). Please if anyone has?any?useful advise or information it would be greatly appreciated.
    ?Thank you!

    I have my PS3 connected to my Audigy 2 ZS soundcard via optical?cable to play 5. sound on my PC sound system (Klipsch Promedia Ultra 5.). I have finally successfully played discrete 5. sound with some DVDs. I have changed my optical out setting to bitstream in the DVD/BD menu (XMB) and selected optical with everything checked in (XMB). So far, The Matrix, The Matrix Reloaded and Minority Report have worked in proper 5. (not stereo matrixing). Both Dolby Digital and DTS tracks (I know it works because it sounds twice as good as Dolby?Digital) ?work in Minority Report. The problem is... Jurassic Park (DTS) and my Blu-ray MIssion Impossible 3 have no audio (probably more too). The STRANGE part is if I fastfoward both films by .5x (so that audio plays in FF) I can hear audio. When FF by .5x the display signal on the top of the screen changes from DTS or DOLBY DIGITAL: Multi Channel to DTS or DOLBY DIGITAL: 5..
    What is with that?Also I still do not get audio in any games, Resistance (Blu-ray)?or any game demo but I do get the audio from the game display screen (XMB). Please if anyone has?any?useful advise or information it would be greatly appreciated.
    ?Thank you!

  • Youtube App losing sound and is crashing after 10minutes. Help

    Hi guys,I have problem with youtube app on demand. After 10 minutes watch, sound goes mute and crash soon afterward. I did reset the box, changed the network etc but still the problem occure. Is it faulty box or any other problem!thanksG

    Plenty of others with a similar problem !  Did you look at any other posts using the search for "You Tube"? Here's a few for ya ... http://community.ee.co.uk/t5/EE-TV/Youtube-has-no-sound/td-p/289160
    http://community.ee.co.uk/t5/EE-TV/YouTube-on-eetv-keeps-going-mute/td-p/281152
    http://community.ee.co.uk/t5/EE-TV/EETV-YouTube-App-No-Sound/td-p/245433
    http://community.ee.co.uk/t5/EE-TV/Youtube-App-losing-sound-and-is-crashing-after-10minutes-Help/m-p/302437
    http://community.ee.co.uk/t5/EE-TV/You-tube-ans-sound/m-p/282653 Glad to hear that they are fixing it.

  • New mac book pro 15" late 2011 and logic pro user 9.1.7 losing sound in logic on reboot and start up any help please ?

    keep losing sound when reopening logic would like to now if this is a lion related problem or logic , setting do not change.
    All ways" save as" and name project and regularly "save".
    this is really getting on my nerves i've swop to mac on advice it's a far more stable platform for audio, daw's and music.
    I tend to use my computers in short 20 to 30 min sessions several times a day.
    i had to revert to my windows computer because as well as learning logic pro and trying to figure out a new operating system it seems apple have adopted microsoft's approach, putting out a operating system and getting the hobbie techs to tell them whats wrong, this is like buying a car or house that you haft to finish building or wait for the contractors to come back to you, in there own sweettime.
    not impressed.

    I have check hardware and everything seems to be ok.
    How?  Did you run the AHT from system DVD #1?
    after that first restart i get a blue screen.
    You updated to OS 10.6.8 and everything else that needs updating?
    If you did not repair permissions and restarted your installations, do the following:
    Disconnect all devices from the computer then do the following:
    Boot up from your Snow Leopard Install DVD while holding down the "c" key.
    Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
    Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
    Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
    If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.
    ==========
    How large is your HD & how much space do you have left?

  • Some DVDs  for School, Downloaded Media Player for Mac but still...

    (I apologize if this is in the wrong area, but I am sure I will be notified very quickly.)
    I am in a bind. I have these Multimedia Symposium CDs. I have been trying the iDvd to see if they will play, but maybe there really is an important difference between CD and DVD. Anyway, the lace that made them told me they re DVDs.
    Anyway, in the manual that came with the 12-pack, of course Mac is not listed as a "Minimum System Requirement." They are about 5 years old (I really could not afford the brand-new ones and they are exactly the same except they have not been open yet.
    I was able to use StuffIt and get Windows Media Player (the latest mac version) downloaded and right away it wanted to play some DVDs and CDs on a website abut the Grammy's. Both just music and a DVD (music and video) worked great from this site.
    I seem to meet all the other requirements except under Processor it says; "IBM or 100% compatible PC. This is a MacBook Pro which means it is not a PC, right? I am not up on a lot with the computer field, especially the picky stuff like this.
    A little about the install of the applications. (I know how much you guys love detailed and long Posts so I will keep it to a screeching halt, or I should say I will try.) I followed Stuff'Its Instructions, which basically said just to download it to the desktop, drag and drop it in the Program (I assume the Applications and Programs folder are pretty much the same.) and you are good to go. I did not even look to see where StuffIt went, I just knew it successfully dropped into the Applications folder. After that, I have no idea about how it knows that the Windows Media Player ( (I think it is ) is the latest for Mac.
    As usual with mac once I played a song on the Media Player from the desktop, I noticed over 10 icons that were not on the desktop before I started this much needed task. This is another question all together, but why does Mac put nearly everything on the desktop? I tell it to go other places, and it puts the application, folder, file, song, etc. in the place I request but it also puts it on the desktop. Something that is interesting, I opened an icon webmail.csv icon n the desktop and it is from Numbers (I think the application is called. it comes with iWork and I have never used it.) Anyway, I opened it and it was a spreadsheet of all the people I have in an old address book with about 50 columns headings and about 5 for each name filled in. Very interesting.
    So, I can get the Windows Media Player to play. (BTW every video/song I try from the web it leaves an icon f that song/video on the desktop with the Media Player as the icon.)
    Does anybody have any suggestions how I can get thee to play? They were new when I opened them unless they plastic wrapped the box, but I asked for a used box. Everything in the box looks clean, no scratches on any CD or DVD, but I really need to view these Multimedia CDs
    I will end the Post by saying that there are 3 Required Programs listed under Required Programs. I have 2:
    1. Internet Explorer version 6 or above
    2. Windows Media Player 9 or above (I have the one that says it is the latest for people with a Mac)
    3. Adobe Reader version 5.05 or above (I have Adobe Reader 8).
    Thank in advance for any help, if there is any.
    KJT

    This is a very long and confusing post, to say the least
    You may want to have a look at these articles to familiarize with your new Mac:
    http://www.apple.com/support/mac101/
    http://www.apple.com/support/switch101/
    Regarding your more immediate problem, having a better idea of what you're trying to use is required before we can give you meaningful advice.
    First of all, what is on the discs you are trying to use? If they are commercial discs, they must have a label of some kind that indicates what are are.
    Then, when your insert a disc in your MacBook Pro's optical drive, what happens? Do you see a disc icon appear on your Desktop?

  • No sound when playing DVDs, yet fine with bluray

    my sony bluray does not have sound when playing dvds. it acts fine when using blu ray. any suggestions?

    Hello jc1942_69, thank you for your message. Welcome to SONY Community!
    For further assistance, please let us know with the model number of your Blu-ray disc player. As alternative, you can check the link below: http://esupport.sony.com/US/p/support-info.pl?info_id=264
    However, to troubleshoot your Blu-ray disc player in a general way. Follow the steps below:
    1. Turn the Blu-ray Disc player on and make sure the correct video input is selected on the TV.
    2. Press the Home button on the Blu-ray Disc player remote.
    3. Once the menu is displayed, press the Left arrow button on the remote and navigate to Setup.
    4. On Setup, use the Down arrow button and go to Resetting and press the Enter button.
    5. Under Resetting, select either Reset to Factory Default Settings or Initialize Personal Information.
    NOTES:
    Reset to Factory Default Settings option will display another menu where you can reset the current network, audio and video settings on the player, select All Settings if you desire to restore everything.
    Initialize Personal Information will erase all personal information stored on the player and some Internet apps.
    6. Go through each of the two options if you desire to completely restore the Blu-ray Disc player.
    Hopefully this post helps you! 

  • CAN YOU HELP?? (This is a long one, but please be patient and read it through before answering)

    Basically, I screwed up my MAC in the terminal a few months ago. I don't know what I did, but it basically started erasing all the documents, data, bookmarks, extensions, literally everything from my desktop too. And I could not undo this.
    Although, when I first got my laptop, I thought it would be a good idea to have different user accounts for different things (i.e. one user account for my personal life, one for professional life, one for school, etc). So after my documents and data and everything on my desktop started disappearing, I feared the worst and thought I messed up my entire laptop. Thankfully the entire hard drive wasn't affected---only one user account (called ALEX) was.
    So instead of wiping the mac clean and having to start over (because I would lose all the data from my other user accounts), I decided to make another separate user account to replace the messed up one with. I named this new account "MARS" and made sure to set up the account as an administrator (just like all my other user accounts, save for the Guest account, of course) with all the permissions to make admin changes.
    While still in the ALEX (messed up) account, and after searching forever online, I found that there was a way to change permissions of documents or even folders if they are moved into the "Shared" folder of another user account. Doing this would overwrite the permissions of that folder and all the sub-folders inside. I had a backup of the ALEX account on a Seagate Drive that had most of my itunes music (which is really the only thing I've been trying to get back--that and my bookmarks and chrome extensions), but I found that I couldn't simply backup one user account through time machine--I can only backup an entire computer hard drive.
    Still in the ALEX account, I figured that I could instead solve my problem by transferring the documents and data from the ALEX BACKUP user account to the shared folder in the newly created MARS account, thus overwriting the permissions and getting all my old files back (all my old chrome extensions, documents, pictures, itunes music and movies, desktop, etc), now on the new account.  Just one problem: I couldn't seem to open the new MARS user account (by going to Finder > Macintosh H.D. > Users > MARS) and thus, could not even get to the public folder and move the ALEX BACKUP files into the drop box at least.
    So I switched users, logging into the new MARS account. I opened the Finder window, selected my Macintosh H.D., and opened the Get Info window for the hard drive. I went down to sharing and permissions, unlocked the little padlock to make permission changes, and added all admin users. I then proceeded to change the sharing and permissions to "read & write" for all admins, and selected "apply to enclosed folders" in the little gearbox settings icon (this is all in Get Info). It worked, and I was able to open all the folders from all of my user accounts, but now I couldn't open my own Home folder (the MARS folder in Users that is a picture of a little house), which was baffling to me because I was already logged into the MARS account.
    Then I noticed a little padlock on my home folder (remember that I'm still actively in the MARS account), and also noticed that the Seagate external hard drive I had plugged in (which serves as a giant usb and a time machine backup disk) had the same little padlock. Now when I try to open the user account folder for MARS (either while logged into the MARS account, or logged into any other admin account) or if I try to open the external hard drive, I get this message that says "The folder can't be opened because you don't have permission to see it's contents."
    So now, I can access all my user accounts from anywhere, but I can't access the new MARS account or my external hard drive anymore. So next problem on my list is solving the external hard drive issue. First I went into the Get Info window for the external hard drive, and tried to change the permissions there by unlocking Sharing and Permiss., and changing the settings for each user. Only all the users listed were set to "Custom" and even worse, every time I tried to change it, it automatically bounced back and reverted to "Custom." There was a little check box on the bottom that said "Ignore ownership on this volume" so I tried checking that box and doing the same thing. Also tried simply checking and unchecking the box. Still no luck.
    Time for plan B: I went into disk utility and selected the external hard drive, then went to the First Aid tab. There were four options I could chose from: Verify Disk and Repair Disk (on the right), and Verify Disk Permissions and Repair Disk Permissions (on the left). First I immediately verified and repaired the disk and it said "The drive appears to be ok" after the repair was done. Then I tried to verify and repair the disk permissions, but I can't click on either Verify Disk Permiss. or Repair Disk Permiss. They are both greyed out and unclickable.
    THIS is where I drew a line in the freakin' sand, did NOT read the Latin**, and decided to write this long-*** post in an attempt to find some kind of answer to my dilemma. So if anyone reading hasn't given up and you've reached this sentence with some kind of suggestion in mind, I would extremely appreciate any help I could possibly receive. I've been trying to deal with this situation for months now. Unfortunately my year of Apple Care has expired and I can't talk to any Geniuses in store on the matter, so if the internet is willing enough to help me, I promise to spend more time with it. Maybe even go back to MySpace. ****, I'll start using Google Plus if it means finding an answer. (You see the desperate lengths I'm willing to go to on this.)
    **This is a reference to "Cabin In the Woods," when they're in the basement reading Patience's diary. Then there's a line written in Latin that basically brings zombie-redneck-torture-families back to life. Marty, who's been desperately trying to get them all to just go back upstairs, stops them and says, "Okay, I'm drawin' a line in the f*ckin' sand here; DO NOT READ THE LATIN." If you haven't seen "Cabin In the Woods," I definitely recommend it--it's a hilariously terrific thriller and even Sigourney Weaver shows up at the end.
    Anyways if there's anyone out there who can help me, please!! (I've even got legendary weapons in Borderlands 2 I'd be willing to dupe as payment!!)
    Please leave a reply, if you can. Or send me a message (not sure how this forum works, as I'm a little new to the forum).
    And also, if your answer includes going into the terminal, I can tell you right now that I'll probably be extremely hesitant to go that route (seeing as trying to fix a problem using Terminal is what landed me in this entire mess, in the first place).
    I really look forward to any help I can get. And thanks so much guys, you really make the mac community thrive by helping people out like this!

    I'd still prefer to keep separate user accounts. I never had any issues like this before. The only time I started having a problem was when I was just trying to force empty the trash a few months ago. I came on here looking for a solution and someone posted a way to empty the trash using the terminal. Before then, I hadn't used the terminal for anything--it was just another app in my utilities folder.  (None of this has anything to do with having separate user accounts. Plenty of people with kids make second and third user accounts on their laptops so that multiple people can use one laptop, having more than one user on a laptop is not very difficult.) But thank you, I'll try that out and see if it works!

  • A rather long post of me talking gibberish and asking LOTS of questions.

    ================================================== ================================================== ===
    Before reading this MASSIVE post, please read the bottom at the stupid amount of P.P.S.'s as they probably have a lot of information that I forgot to put in the middle or something.
    ================================================== ================================================== ===
    Hi, I'm some guy on the internet and I am 15 years old. For the sake of this post and the answers I hope to have, please ignore my age and understand my maturity and I hope that you can understand why I would like to learn this language so much. I seem to have major issues with learning this language and online tutorials and stacks of books do not seem to do the trick. Please do not reply saying "this is not for you, try something else" because although I do not know much in Java in terms of making good applications, I have learned quite a few things and I am able to make simple things with the console such as making a calculator where the user has to type in what operator they want to use and then they are asked to enter two numbers in which they are timed/added/divided etc. together and it gives the answer. Considering this I really want to continue learning this language because I find it fun to learn and fun to program in, yet I am having serious stress issues because I can't understand simple things and I just forget some of them and I then find it difficult to make simple applications. For example, I am trying to make a simple snake game where you have to find all the apples and eat them and then your body grows larger etc. but I just can't think of how I would do it. I know a few simple application type things and maybe how to put them to use, but I just don't know how to use them in this situation and how to start off making games like these.
    Just to tell you a little bit about my background of programming, I have known about programming since I was about 11, I made a virus in Visual Basic believe it or not. It would disguise itself as Mozilla Firefox and would slowly delete random files that were opened or edited in the last month starting from the last used files in said month. It would delete a set amount of files every time you booted up and it was pretty nasty. It was obviously quite easy to get rid of it and it probably had many bugs, but it was a nasty virus nonetheless. Anyway, that lasted around 2 months and I never really picked up on programming until around 13 at which point I learned a bit of Java up until the System.out.println part, so not very far at all and I barely understood anything. Then I kinda picked it up at 14 last summer (2012) and learned almost as much I know now over the summer holidays and then kind of left it until after Christmas because I couldn't really get past a certain 'barrier' so I got bored and gave up. Until now. After Christmas I got back into it and starting learning a few more things, understood functions a little more and downloaded a bunch of source code from lots of different websites. I've now been extremely stressed out for the past 2 weeks going crazy because I can't fit anything else into my head because I just forget it or just don't understand it. So I am now in a complete frenzy not doing homework, being a douche to my friends and just not being very social or doing stupid things.
    Unfortunately this is going to be a rather long post as you can probably already tell and there will be a 20 Q's kind of 'game' below where I ask things that I desperately need to know and maybe things that I want to know but don't necessarily need to know.
    If you can, I would greatly appreciate it if you could answer all of the first 14 questions in one post instead of 1 or 2. Also, please do not post anything unnecessary or nasty as I am a new poster here and I just want to get started in Java and I have my own reasons for starting at such a young age and my intentions are rather personal. So please treat this matter with maturity and I hope someone can really help me.
    I am sorry for any misspellings or grammatical errors, I am fully English, I am just rubbish at spelling.
    THE QUESTIONS!!!
    1) What is SUPER used for, when should I use it and why should I use it?
    2) When making a new class and you type PUBLIC [insert class name here](){} what does this do and why does it need to be the same name as the class it is in?
    3) Why do you need to make new classes inside already made classes sometimes?
    4) What is the use of NEW and why do you need to use it when you are creating something like a JFrame, where for example you would use it in your main function and have NEW [insert name of function with JFrame inside]();, why can't you just do [insert name of function with JFrame inside]();?
    5) What is actionPerformed, where is it used and why should I use it?
    6) When using a function, what is achieved when you call another class and make another variable inside said function? Eg, public [insert class name here]([insert other class name here][insert new variable name here]){}
    7) What 'type' is an ENUM? Is it an int? String? Double? So if I were to make ENUM [insert name of enum here] {A, B, C, D, E, F, G}; So what would happen if I were to say PUBLIC [insert name of enum here] B = 5; what would that mean? Would that assign it as an integer?
    8) When should I use enums, what is the point in them?
    9) What does [inset object here].ORDINAL mean? What is it used for and when should I use it?
    10) Although I understand that the RETURN statement is used to end a function and return it with a value if there is one specified, but when it returns it with that value that you may have specified, what happens to that value, how do I retrieve it and how do I use it? When will I know when to use RETURN?
    11) Briefly explain how to use KeyEvent, getKeyCode and just anything else to do with accepting user input and how I would use it.
    12) When using the KeyAdapter, why do you need to make a new class inside an already made class? What does this achieve? Why can you not extend it on the current class you are using instead of making a new class? This links back to the 3rd question.
    13) What is the difference between ++object and object++? Does it really matter which way I use them? Why should I use them differently and how will it affect my code if I use them differently?
    14) What's the difference between an IF statement and a BOOLEAN statement? They are both booleans and if used correctly can be used to do the exact same thing with just one or two lines of codes difference. Which one should I pick over the other and why? Which one is better to use for what kind of things?
    ================================================== ================================================== ===
    POINTLESS QUESTIONS THAT I JUST FEEL LIKE ASKING THAT DON'T NEED TO BE ANSWERED AND DON'T HAVE MUCH TO DO WITH THE CODE ITSELF
    ================================================== ================================================== ===
    15) What is the best way to get into the mindset of 'a programmer'? What is the best way to understand the ways in which you would build an application and learning the step by step processes so you know what you have to do next and how to do it.
    16) I seem to always be worried that it takes programmers 5 minutes to program a very simple game, like Tetris because I've seen videos and just other places where it makes it look like it takes them a very small amount of time to make something that might take me months to learn. Is this how it works? Or can it take hours to program 5 classes for a very simple game? If so, why does it, if said programmer hypothetically understands the language well enough to make said program? Surely they would know what to do and how to make it so it would not take long at all?
    17) How often are IF and ELSE statements used in common programs? I feel when I am making a program I am always using them too much and I just stop programming from there because I feel that I am using too much of something so maybe it isn't the right way to do it or maybe there is a better way to do it.
    18) What would be the best way to learn programming for someone who finds it difficult to teach himself said topic yet has no efficient way to have someone teach him? I feel I am somewhat intelligent enough to learn a programming language, I have gotten this far, so I feel I should just keep going. Besides, despite the difficulties I have and the ridiculous amount of stress I get from not being able to learn on my own, I find it very entertaining to program things, read over other peoples code and slowly learn the world of programming. I feel that I see myself as a programmer in the future and I just really hope that I can learn this language quickly before I am too old to have time to learn this as a hobbie as I do now.
    19) I am someone who hopes to become a games developer as I thoroughly enjoy playing games as much as I do finding out how they work. What would be the right way about learning how to make games? Should I stick with Java or should I go to C++? I've only stuck with Java because I have more experience with it and I feel that I should learn an easy language and get used to OOP and other things before I go off making complex programs with a difficult language. I know how to print something to the console in C++ and that's about it.
    20) I have no way of having an education on programming in my school at the moment and all courses that have programming in them aren't very good - you make a simple application for coursework and you do a computer physics exam at the end of the year, not too helpful for me. Also, I don't have many friends that are diversed in any language of programming and the ones I do have, coincidentally, absolutely none of them are any good at making games or painting anything in graphics or anything to do with frames and windows. They're all about the console and making mods for games instead of making full on programs with a window and what not so it's difficult to get any of them to teach me anything. I've looked at college courses and none of them are for my age and what I am wanting, or they are just too damn expensive. I have also looked at online courses, one-to-one tutoring etc. but they are either way too expensive or they aren't very good in terms of being in a country half way across the world or maybe they have bad ratings. Anyway, what I'm trying to ask, despite all the negative put backs and all the issues that seem to follow me whenever I try to learn this damn language, what would be the best way to teach myself this language or any other language, or where are the best places to have someone teach me for free/cheap prices? I just essentially want to make something basic like a video game like Tetris or something so I at least have some knowledge of making a video game so I can maybe learn other things much easier.
    P.S. I am in top sets for all my classes at school, so any intelligence issues aren't a part of this. I guess you could maybe call it laziness, but I just prefer to say that I am too used to people teaching me things and doing things for me rather than teaching and doing things myself. So if I were stuck on an island alone I really would not know what to do at all because I would mainly rely on other people.
    P.P.S. Just for anyone's curiosity, I use Eclipse as my IDE on a Windows 7 Ultimate OS.
    P.P.P.S. I am British.
    P.P.P.P.S. I have read through about 4 books about Java, but on most of them I just get really bored and stop reading them half way through because they either don't explain what I want to know or they really suck at explaining what I want to know.
    P.P.P.P.S If you are going to post a good tutorial, please post one that I have most likely NOT been on. PLEASE. I have gone through MANY tutorials which all of them don't do me any favours. Please post one that you think that I might not have seen and actually tells me what EACH line of code does and WHY it does it and WHY I might use it and WHERE I might use it. Etc.
    P.P.P.P.P.S If this is a TL;DR kind of post, then I am awfully sorry to have bored you, please go onto another post, but thank you very much for taking the time to actually LOOK and CLICK on my post. However if you do not have any intention of helping my dilemma, please leave as although I am asking for A LOT for FREE, I really don't need pointless posts that really do not solve my problem. Thanks.
    P.P.P.P.P.P.S (Last P.P.S I swear! I just keep forgetting things.) If you have any questions to ask or I might not have asked something properly, feel free to ask as I will probably be refreshing this page non-stop for the next 2 weeks. Thanks ^^
    For all the people out there who are THAT awesome to post here answers to these questions, I really salute to you and I would VERY gladly give you money for your time and effort, if I had the funds to give you what it's worth. ;-)
    Edited by: 983242 on 21-Jan-2013 16:26

    Before reading this MASSIVE postI didn't read it. I went straight to the questions. The rest of it was a complete waste of your time. Nobody cares whether you are 15, are stressed, get bored, etc. You should spend more time learning and less time emoting, and typing.
    I am rubbish at spelling.So fix that. If you stay in this business you will have to spell properly or get nowhere. Compilers won't accept mis-spellings: why should anybody else? Get over it. In a few years you will have to write a resume. If I get it and it is misspelt it goes in the bin.
    1) What is SUPER used for, when should I use it and why should I use it?It is used for two purposes that are described in the Java Language Specification. If you can't read language specifications you will have to learn, or get nowhere. You can't learn languages in forums.
    2) When making a new class and you type PUBLIC [insert class name here](){} what does this do and why does it need to be the same name as the class it is in?That's two questions. 'public' is used for a purpose that is described in [etc as above]. The class name needs to agree with the file name because that is a rule of Java. Period. There's a reason for the rule but you should be able to discover it for yourself eventually, and it doesn't actually matter what the reason is at this stage in your development.
    3) Why do you need to make new classes inside already made classes sometimes?Why not?
    4) What is the use of NEW and why do you need to use it when you are creating something like a JFrame, where for example you would use it in your main function and have NEW [insert name of function with JFrame inside]();, why can't you just do [insert name of function with JFrame inside]();?Meaningless. You have to use the language the way it was designed. Same applies to most if not all your questions.
    5) What is actionPerformed, where is it used and why should I use it?See the Javadoc.
    6) When using a function, what is achieved when you call another class and make another variable inside said function? Eg, public [insert class name here]([insert other class name here][insert new variable name here]){}I cannot make head or tail of this question. You could try making it intelligible.
    7) What 'type' is an ENUM?It is of type Enum.
    Is it an int? String? Double?No, no, and no.
    So if I were to make ENUM [insert name of enum here] {A, B, C, D, E, F, G}; So what would happen if I were to say PUBLIC [insert name of enum here] B = 5; what would that mean? Would that assign it as an integer?I'm getting sick of this [insert name here] business. Try making your questions legible and intelligible. And again, an enum is not an int.
    8) When should I use enums, what is the point in them?When you want them. Not a real question.
    9) What does [inset object here].ORDINAL mean?Nothing. There is no such construct in Java. There might be an occasional class with a public variable named ORDINAL, in which case it means whatever the guy who wrote it meant. If you're lucky he documented it. If not, not.
    10) Although I understand that the RETURN statement is used to end a function and return it with a value if there is one specified, but when it returns it with that value that you may have specified, what happens to that value, how do I retrieve it and how do I use it?You store it in a variable, or pass it to another function, or use it as a value in a statement, for sample as an if or while condition.
    When will I know when to use RETURN?Err, when you want to return a value?
    11) Briefly explain how to use KeyEvent, getKeyCode and just anything else to do with accepting user input and how I would use it. In a forum? You're kidding. Read the Javadoc. That's what I did.
    12) When using the KeyAdapter, why do you need to make a new class inside an already made class?You don't.
    13) What is the difference between ++object and object++?This is all described in the Java Language Specification [etc as above] and indeed most of this stuff is also in the Java Tutorial as well. Read them.
    Does it really matter which way I use them?Of course, otherwise they wouldn't both exist. Language designers are not morons.
    Why should I use them differently and how will it affect my code if I use them differently?That's just the same question all over again.
    14) What's the difference between an IF statement and a BOOLEAN statement?The difference is that there is no such thing as a boolean statement.
    POINTLESS QUESTIONSThanks for stating that.
    THAT I JUST FEEL LIKE ASKINGBad luck. I don't feel like answering pointless questions. Ever.

  • No sound for some items, sound for others

    my powerbook can play sound in terms of a DVD or CD or MP3, but cannot play sounds (ends up muted) embedded on webpages or in a video game.
    suggestions?

    pixelinpink,
    No sound from some applications, but system alert sounds play (Mac OS X 10.3, 10.4) may be helpful.
    ;~)

  • RE: Forte/CORBA inquiry - Long post

    Dave,
    Are you using any kind of structured object in the parameters to your
    CORBA-exposed method?
    We have found that Forté will change the order of struct class attributes
    when changes are made in the IDE (often even when seemingly unrelated).
    Look at the IDL generated in your last deploy to be sure the order of
    attributes is the same.
    - MikeL
    -----Original Message-----
    Date: Thu, 3 Aug 2000 12:10:17 -0700
    From: "Dave Ortman" <dortmanrcsis.com>
    To: kamranaminyahoo.com
    Subject: Forte/CORBA inquiry - Long post
    Message-id: <3989c399.22c.0rcsis.com>
    Content-Type: text/plain; charset="iso-8859-1"
    Content-Transfer-Encoding: 7bit
    Hello,
    I've been experimenting with accessing Forte through Java via CORBA. While
    I have adequate experience with Forte and Java, I'm fairly new to CORBA. As
    a result, I've discovered some issues which I can't seem to resolve.
    I fear my explanation might be a bit lengthy, but I figure it's easier to
    offer
    comments when you have all the information. I apologize in advance.
    I started by writing a Java application that would access a Forte service
    object.
    To keep things simple, I didn't use any of our existing code base. I
    instead
    used the code examples in tech note #10950: Forte Service Objects and
    VisiBroker
    Java IIOP clients. However, instead of using the VisiBroker ORB, I used the
    Java 1.2 ORB. Other than that, I used the same code offered in the tech
    note.
    This example worked fine. I exported the IDL from Forte, ran the Sun
    idltojava
    tool, and compiled my Java classes.
    I then tried to carry this example forward, and use some of our existing
    Forte
    objects. Things did not go as smoothly, and I am now left with a few
    questions.
    I created two new projects in my workspace - CorbaSO and CorbaManager.
    In the CorbaManager I created a single class - CustomerManager. This object
    has one method which retrieves a customer object based upon a CustomerID
    which
    is passed into the method. This project has three supplier plans which are
    needed to retrieve this Customer object.
    In the CorbaSO project, I created two classes - CorbaServer and TestClass.
    CorbaServer has two methods: getCustomer and GetDamage. The getCustomer
    method
    instantiates an instance of the CustomerManager class, and uses it to
    retrieve
    a customer based upon the CustomerID passed into the getCustomer method,
    then
    returns the CustomerName (string). The GetDamage method is the same method
    that's used in tech note #10950 (discussed above). I just wanted to make
    sure
    it still worked. I then made a Service Object from the CorbaServer class,
    which
    I called CorabaServerSO. This project has two supplier plans - the
    CorbaManager
    project discussed above, and the plan which contains the CustomerObject
    (which
    is returned by the CUstomerManager class).
    Lastly, the test class simply contains a go() method, which I used to make
    sure
    the CorbaServerSO was working fine. All it does is call
    CorbaServerSO.getCustomerName()
    passing in a CustomerID, and writes the returning name out the logger.
    The code compiles, and it works fine when I run it from within Forte
    [through
    TestClass.go()]. I then deployed the app and exported the IDL.
    However, when looking at the IDL, I find that Forte exported 900k of IDL.
    It
    exported the IDL definition of every class within the supplier plan
    hierarchy.
    Given that I only wanted to expose my one service object, I assumed that I
    would only get IDL for that one project. Instead, I got IDL for every
    object
    all the way down the Supplier Plan chain. So my first question is, why do I
    get IDL for everything?
    To make matters worse, this 900k IDL file is littered with errors - and my
    IDL
    compiler chokes. I edited the IDL so that it only contained definitions for
    the CorbaSO project, and ran the IDLTOJAVA tool on that edited file. That
    created
    the JAVA files just fine, and I then compiled them into CLASS files. So far
    so good.
    I then wrote a Java client to call methods on my newly published
    CorbaServerSO.
    I found that the GetDamage() method worked fine, while the getCustomer
    method
    yield the following error: 'org.omg.CORBA.UNKNOWN: minor code: 1
    completed:
    Maybe'. This error is offered immediately after calling the getCustomer
    method
    on the CORBA stub.
    Curious as to why one method worked, and one didn't - I looked to the code
    in
    the GetDamage method. The code was as follows (all undeclared variables are
    input or output variables of type double):
    tmp1 : i4;
    tmp1 = i4(total * 0.0775 * 100.0 + 0.5);
    salesTax = double(tmp1) / 100.0;
    tmp1 = i4(total * 0.15 * 100.0 + 0.5);
    tips15 = double(tmp1) / 100.0;
    newTotalwoTips = salesTax + total + total;
    As written above, the code works. I then modified the code to the following
    (all parameters were unchanged):
    custManager : CustomerManager= new();
    tempCustomer : Customer = custManager.fetchCustomer(12345);
    tmp1 : i4;
    tmp1 = i4(total * 0.0775 * 100.0 + 0.5);
    salesTax = double(tmp1) / 100.0;
    tmp1 = i4(total * 0.15 * 100.0 + 0.5);
    tips15 = double(tmp1) / 100.0;
    newTotalwoTips = salesTax + total + total;
    After deploying the newly modified code, I find that the GetDamage method
    now
    does not work. All I did was instanstiate an object, and call a method on
    it.
    I never did anything with the results. Yet I get the same error:
    'org.omg.CORBA.UNKNOWN:
    minor code: 1 completed: Maybe'.
    So my two question are:
    1. Why did I get IDL for every object within the Supplier Plan tree when I
    was
    only attempting to expose 1 Service Object.
    2. Why does a method cease to work via CORBA when I interact with another
    object?
    Thanks in advance for any help,
    -Dave Ortman

    In a previous post, I asked:
    <<Why did I get IDL for every object within the Supplier Plan tree when I
    was
    only attempting to expose 1 Service Object.>>
    Since writing this, I have come across tech note #11427 - which mentions use
    of a IIOPIgnore extended flag which you can set on objects to suppress IDL
    generation. Otherwise, Forte automatically generates IDL for any object
    which is marked as Distributed.
    Most of our objects are distributed. I set this property on the objects
    within the two projects I was working in, and the IDL for these objects was
    not created. However, the rest of the objects in the Supplier Plan chain
    were still translated to IDL. Am I going to have to set this property on
    every object? I don't see how I could be misapplying the property - but you
    never know.
    <<Why does a method cease to work via CORBA when I interact with another
    object?>>
    Through the use of putline()'s, I've found that the error is generated
    somewhere deeper within our application architecture. It may be a problem
    with our code - I'm not sure. I would still be happy to hear any input on
    the matter.
    Thanks,
    -Dave Ortman

  • Pavilion dv7-1232nr dvd rw drive doesn't recognize some dvds how can I fix this problem?

    My pavilion dv7-1232nr dvd rw drive doesn't recognize some dvds how can I fix this problem? I am running Win 7 home premium 64 bit.

    If these are new original DVD, you should bring your system in for alignment. If they are copied DVDs, the drive that made them may be out of alignment and your good drive can't read the bad copy.  There is also another issue you may be talking about. Many DVD movies are assigned a country code and will not run on a machine from another country.  This was intended to prevent piracy.
    Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

  • Imovie sound loss during dvd burn

    Hey there people of the orchard!
    What should I do if imovie has sound during imovie but when I burn it into dvd form in idvd the play back has no, as in NO audio!??? I tried to turn minidv footage into a dvd for play back during a family reunion with idvd- but all the burned copies had no sound. i had to resort to playback within imovie, which was ok until screen saver kicked in 1/2 way thru... sheesh, and I was all set to drop the big apple pitch on various relatives. I have reinstalled both quick time and imovie and still no audio onto burned discs.
    Any ideas greatly appreciated-
    powerbook g4   Mac OS X (10.4.10)  

    Hi Aaron
    Just random shooting and scanning the forum:
    - audio from iTunes - make an audio CD .aiff - use this in iMovie project
    - mp3 sound gives problems - use .aiff
    - low free space on internal hard disk = problems of various kins
    - 12-bit sound and OneStep DVD
    - version mix: Mac OS X.4.10, iDVD 6.0.3 and QuickTime 7.1.6
    Update:
    Followed all the directions on this page:
    http://docs.info.apple.com/article.html?artnum=303550
    Re-installed quicktime.
    Problem persists: good audio in iMovie HD, share it with iDVD, good audio on preview, but when burn to DVD or save as disk image = no audio
    Update:
    •Problem still persists: no audio on DVDs made/burned from iDVD
    But, I have some work-arounds:
    #1. If I drop my iMovie project file into the "Toast DVD-Video" window it the result is a DVD with audio.
    #2 "MovieGate" also makes and image that has good audio.
    Still hoping very much that there will be a solution to this problem posted here
    Stu
    - more - my thinking
    Media type
    - I use Verbatim DVD-R (no +R or +/-RW)
    - I save a Disk-Image and burn it with Roxio Toast™ at an as slow speed as possibly
    (This can also be done with Apple Disk Util tool)
    Also to try
    - Deleting iDVD pref file
    -->/Users/YourName**/Library/Preferences/com.apple.iDVD.plist
    - or start a new account - log into this and re-try (do a new iDVD project)
    AND I would also
    - Run: Repair permisions: Apple Disk Util tool (on hard disk/Applications/Tools/Disk Util tool
    and I would also
    - Run: Repair hard disk: Apple Disk Util tool - to do this You need to start from
    CD/DVD or external hard disk !
    Yours Bengt W

  • Widescreen format play's back in 4:3 on SOME dvd players?

    Can anyone help? I shot and edited a video in actual 16:9 format (canon xl2 & FCP). When I exported to a quicktime file I changed the video properties to 853 x 420 as stated in an earlier post to make FCP widescreen work with iDVD widescreen. And that works! When i burned to DVD using iDVD I tried playing it back on my Panasonic DVD player and it played back in 4:3, cropping off the sides. But when I played the same DVD on my Playstation 2 on the same TV it played back in 16:9 perfectly fine. I tried it on two other DVD players and one worked (JVC player) and the other didn't (another Panasonci)? So I am confused what is going on. On the first DVD Panosonic player that didn't work I stuck in a 16:9 format DVD that was burned using Adobe Encore and it worked fine, so I don't believe it is a settings issue with the actual player (I think anyways). Does anybody know what is going on? Thank you.

    +so I don't believe it is a settings issue with the actual player (I think anyways).+
    I've found that you have to go into Setup on some DVD players and make changes. Something like Letterbox or just 16:9 setting. Try it.

  • Output Audio from DVD Studio Pro works on some DVD's but not others

    Hello All,
    Would really appreciate any help here.
    My project in final cut pro 6 has audio and it plays fine on the computer as well as the dvd studio pro simulator. I send the final cut pro file to compressor and then to dvdsp to burn. Everything works fine except when I play it in some dvd players I get no sound. I have another dvd player that plays everything with no problem. This is a big problem as I can't determine what kind of player a client has.
    Is there something I need to fix in final cut pro, compressor or dvdsp?
    Thanks a bunch in advance for any help anyone can provide.
    Please help. Thanks

    Hi
    What audio format did you use: AIFF or AC3?
      Alberto

Maybe you are looking for

  • How can you get 2 videos to play simutenously together?

    How can you get 2 videos to play simutenously together so both are playing side by side on screen at the same time? 

  • Adobe Photoshop CS6 has lag time

    Currently, we have a new system purchased from Dell. Here is hardware specification. Dell Precision T3610 (CPU: Intel (R) Xeon [email protected] (4 Cores) 500GB SSD drive 32GB memory Windows 7 x64 (SP1) Professional NVDIA Quadro K4000 video card. Aft

  • Check printing Invoice remarks in 8.8

    Hi Experts, I have a client who wants to know if 8.8 solved the issue of printing the AR Invoice remarks on the Check Stub. This was not possible in 2007. Regards, Marli

  • Outlook contacts

    Am setting up iPhone for my Dad and he uses a PC. Where exactly in Outlook are the contacts saved? Seems to have ordered them rather strangely but can't find where they are stored in order to alter them. Thanks.

  • Start Virtual Machines with CGI-Scripts

    Hi @all, i have running some Virtual Machines on my Mac Mini Server that i want to start and stop dynamicly. I thought i can do that with CGI-Scripts. If i know the correct URL the VM will start or stop. The problem is that the script must be started