Help! Lost original folders and files and trying to update website with new information

I lost the original folders and files for my website. I have new files to upload to the site but when I synch, the website still shows the original files. How do I get rid of the old and replace with the updated website files?

1.  Are you sure that you are uploading to the proper folder on the remote site?
     (have to ask as some people don't realise that the files need to go into a specific folder as specified by their host).
2.  Could it be a cache issue with the ISP,  Sometiimes it take a while for new files to display if the old ones are still being cached at the ISP level.

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