Help me with my Zen Xtra Jukebox!!!

i haven't listened to my mp3 player in about 6 months and when i turned it on, i found this firmware problem, when i took all the steps to fix it i realized i dont have the installation cd. is there any place where i can buy or download the installation cd? it wont let me finish adding the new firmware without it.
I have already deleted my old firmware like it said, so now when i turn it on it just goes to the rescue mode with the four options.
someone please help!?!?!?!

Woody56292,
If you go to www.nomadworld.com you can download the drivers and applications for the Zen xtra so that you can reload the firmware.
Jeremy

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I am having a few huge problems with this product. The first and probably most severe is I cannot get the battery to charge it charged when I first put the battery in and connected it to the ac power supply but after i cut it off waited awhile noticed the battery icon had disappeared turned it back on to see if it was fully charged it only had two/three cells so I cut it back off after a while to allow it to continue charging proble m is it hasn't it has been hooked up to this ac adapter for the last 6 hours and it still has the same amount of cells that it did the first time i reconnected. I don't even get the little charging icon at where the number of cells increases from 0-3 and then loops it just shows the battery with one cell. Other than that I can't install the software on my computer. I have a 98 SE OS (operating system) and everytime i try to install the software i get a error message and set up is exited and it tries again and i get the same error message so it tries again and again and then it just says screw it and quits. Help I just bought this thing last night from Best Buy I really don't want to have to return it just yet before I have a chance to experience it fully but this is just depressing.

Check your version of Windows Media Player & the what firmware version is on the player? Here's is a post to read to understand why you have the problem & how to fix it. It pertains to a different player but the reason why & solution is the same.Read the WHOLE thread.http://forums.creative.com/creativel...hread.id=28757

A small problem with my Zen Xtra 60 turned into a bigger problem. Help me save it

What started as a small problem has grown to a big mess. My Zen xtra 60 GB unit started going to "Rebuilding Library" often. With 5000 Wma's on it, this rebuild was taking 30 minutes. So what I attempted to fix with reloading firmware to recognize the new Windows Media Player version, has left me with a dead unit.
I have followed many of the solutions, that have been able to fix other peoples units, but to no avail. While my computer sees the unit, none of the firmware loads will see the player. I fixed what was said in the register. Went through the 4 options of the "Rescue Mode" on the player, followed several of the knowledge notes on procedures, including hooking unit up to a new Dell Laptop. Exactly the same problem happens on a different computer.
I guess my first step is to get the computer to see the MP3 player when I run a firmware install.
Tell me what to do to save my little player.
Thanks Scott

peschli wrote:
. . . if I don't use [my 30GB Zen Xtra] for day, it re-builds my library and half of the songs are disappeared and also so the "memoryplace" . . .
I've had a similar experience, but to a degree. I've found that if I don't use my 40GB Zen Xtra for more than one day the player will "re-build" the library... but in my case once the library has been re-built it plays just fine; none of my songs or memory are lost.
Why does the player have to "re-build" the library if the player is not used for a period of time?

Anyone use MediaMonkey for file transfers with their Zen (Xtra)? For changing bitrat

I'm looking for some software that will reduce the bitrates of my songs as they are transferred from my Vista computer to my Zen Xtra, i.e., I store my music files on my computer in WMA lossless format, and I want them copied onto my device at 28kb
ps.
MediaMonkey looks like it will do this. Does Windows Media Player?
Are there other MP3 File Management programs that do this?

Hiya all,
Just to let you know, that this has happened again, 2nd time within 4 months of owning it, I cannot add or remove data from the data partition, I can listen to the MP3's fine, but can't do jack with the data partition, does anyone know of anything that can resolve this since the last time I reported the problem? I've double checked that I've got the most up todate firmware and software. It's a bit pants if you can't use the Zen Xtra for what it's designed for!
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Someone help me with my Zen V P

I'm having problems with my zen it wont turn on and i tried already pushing the reset button. It seems like i've tried everything, but the screen wont even show up when i plug it into the computer. Is it broken or am i just not doing something?

You need to clarify some of your information. I had a Zen Micro and had no problems with it using Windows Media Player and the Creative Software.
When you say the Creative software doesn't recognize the Micro, are you relying solely on the Windows Pop-up asking you to select an option, or have you tried going to Windows Explorer and running the software from there (or from your all programs list) The message that pops up in windows is set once you make a selection and it's difficult to change, and it may ignoring the Zen Explorer arbitrarily - remember, you're dealing with Microsoft.
I understand the problem with trying to manually install the Creative software - they really don't give you enough information and it's difficult to sort out the files. However, they have made it much easier with their auto update. What I recommend is making sure all of the creative software is uninstalled, then just install it from your disk and then run the auto update. This way, you should have the correct files installed and the most recent firmware version. Hope this helps a little, if not please try to be little more specific if you post a reply.

Trouble With Charging Zen Xtra's Batt

A question similar, but still different to this one has already been asked, but i am still lost.
After I was finally able to install everything, and even get songs on the Zen, i realized that my battery wasn't charging properly. I plug it into the wall and i just get the lower left hand corner (the battery power indicator) message that it is running on electrical power only. After a while it does an idle shut down, but i think when it is shut down it stops charging. I charged it over night and the next day only had two bars of power, which ran out after a two hour car ride. Is there any secret to charging i am ignorant of? Please help, it would be very helpful. :smileyindifferent:

Hi,
I had the same problem. I tried to charge the battery but the mains icon would only come up, and not the lightning bolt that shows it is charging.
I ended up buying another battery, as i thought the first one was defecti've. The same thing happened with this one. (I thought it was to do with the fact I hadn't regularly used my player, and hence the battery had failed)
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this just started recently. when i plug my Zen Micro into My computer, it used to recognize it and i could put songs on it. after using it in Removeable Disk Mode, i plug it in (to put songs on it) and it wont even recognize it. is it the cord or is it my Zen or is it my computers? please help!

Make sure that battery is charged.
Detach your player from your PC, and ensure that it is turned off.
Remove the battery.
Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the Recovery Mode appears.
The following options will be displayed: </LI>
Clean Up (Performs a disk scan on the players hard disk, it will not affect music files)
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Reboot (Reboots the device). </LI>
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Make sure that battery is charged.
Detach your player from your PC, and ensure that it is turned off.
Remove the battery.
Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the Recovery Mode appears.
The following options will be displayed: </LI>
Clean Up (Performs a disk scan on the players hard disk, it will not affect music files)
Format All (Formats the players hard disk - Note: all contents will be lost)
Reload Firmware (Reloads the Operating System on the Jukebox. Select this option ONLY if you have access to a PC and you have downloaded the necessary firmware to install.)
Reboot (Reboots the device). </LI>
Run a clean up then reboot

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Hello Puritysin,
Welcome to Creative forums!
If you are using the USB cable for charging, just leave your player connected to your computer (make sure it is not on sleep/hybernate mode) for a couple of hours and try to power it on. If you have a wall charger, much better. Charge the player for about 3-4 hours and do a reset while connected. See if that hel
ps.

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Sounds like your battery was drained completely dead. Let it charge for an hour, then disconnect it from the computer, re-connect it, and try to get in with Media Explorer. It should work fine then.

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hidetoshi,
Try running Cleanup option in the player Rescue mode first.
Jason

Help me with my Zen Xtra Jukebox!!!

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