Help me with this Mac Mail!
Hey everyone,
I am new here and I have a question. I am using Mac Mail and what my problem is is that when I am trying to connect to my ISP, I can see on the screen that it says it is searching for new messages but it never downloads anything. Now, I know this is untrue because I checked my webmail and I have messages on there. Here is what has already been done.
** Deleted and remade the curent account and verified all of the settings are correct
** Tried moving the PList to the desktop, restarting and creating a new account there
** I have went in and deleted all of my old ISPS accounts
** Set up an account with OE6 on my home computer and made sure I left a check in leave a copy of mail messages on server
** I have no antivirus programs on my computer that are currently turned on
** I have nothing else using my connection that woudl interfere with this
** Verified my port settings were correct for 110 incoming
I just do not get it. Why does it send the log in information? Check my mail, check for unseen messages and then come back with nothing to show? Keep in mind, this was working fine at one time. And also this is not just my computer. There have been 10 other friends I have that are having the exact same problem. I give them Apple
s number at 1-800-SOS-APPLE and apple basically refuses to help them if they do not have the tech support feature. They also refused to help me basically. Does anyone have ANY ideas whatsoever or has anyone had this problem and if so, how do u fix this?
Power MAC I5 Mac OS X (10.4.6)
Hello,
Is this POP account provided by your ISP? Is there an online link where the ISP provides info about how to set up their email account?
In Mail, it is necessary to know whether the mail server expects the Username to be the portion of the email address in front of the "@", or the entire email address -- here we are talking about the entry block for Username, and not Email Address. If you are only entering the username portion, try the whole email address -- if you are using the latter, currently, try only the username portion.
Access of the POP3 mail server, with Mail, uses only the Username and password, so the form of Username is critical.
Ernie
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