Help with device trade in

Back in early october i did the deal where you trade in an iphone and get the iphone 6 free. I still haven't received the gift card i was supposed to receive and i can't figure out how to contact anyone in that area to talk to about this. Anyone else have this problem?

The Verizon iPhone 6 trade in program is a huge scam. I sent a phone in on 25 Nov and on 5 DEC received an email that they received it. The link provided indicates give a status that the phone I sent in has not been received.
Furthermore, calls to the Trade-in Customer Support are worthless. Twice I was told all they could do was elevate my issue and I would receive an email status in 72 hours. Neither time I got a response. The last time, they told me I had to wait 2 – 6 weeks for a response to elevation
of my issue. It has already been 9 weeks since they told me they got my phone and I have to wait another month to find out what the issue is?
This is besides the other phone I sent in under this trade-in program that somehow got put back in their system and is already being
used by someone else – that I got nothing for!
What a failure. The worst thing is Verizon and their trade-in subcontractor keeps you powerless to do anything and continue to hold us
hostage with no recourse.
I can’t wait until the class action suit against Verizon for this debacle.

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Need help with device swap

I have to exchange my blackberry bold 9700 that's on WIND Mobile. Last time I tried to use the device swap method in the blackberry desktop manager. It managed to copy over all my data fine except for my bbm contacts and when I tried to recover them via email address it gave me an error saying email recovery was not available. Is there some
thing I was doing wrong? How could I not lose my bbm contacts this time? Should I use back up the phone the use the recovery option on the new one, or should I just use the phone swap option?
thanks

Hi Mia,
So like Youngzink says what are the machines involved?
Depending on the models involved they don't like to just have their hard drives swapped.
next screen was grey with a bunch of foreign languages on it
Yah that's a kernal panic. Usually the result of bad RAM, Airport or hard drive.
Eliminate these one at a time to narrow down the cause.
Yes it is possible the logic board is bad but I've never seen one. (Out of 100 or so.)
Take aparts are here:
http://www.baconeggs.co.uk/manuals/index.htm
If swapping the speakers is what's keeping you from using your original machine it turns out it's pretty easy. Just did it myself a few weeks back after avoiding it since it seemed so hard. Turns out it was dead simple. You just have to understand you're bending the locking tab when you rotate the speaker.
From the manual:
"2. Note: If you are certain
a speaker is faulty, the
easiest removal method
is to gently push the
speaker down in the
direction of the arrow.
This will bend the
biggest tab (there are
three tabs) that connects
the speaker to the
divider panel.
3. Twist the speaker back
and forth and slide it off
the divider panel."
Richard

Can someone help with device authorisation for adobe digital editions?

This may not be the right forum, I could not find one for Adobe Digital Editions.
As you can see in the attached image the activation server is not responding. I tried with another email address, same problem. Have reset password on both accounts and still doesn't work.

http://forums.adobe.com/community/adobe_digital_editions

Can anyone help with associate my new iPhone with iTunes? My other old devices are there, but I see only how to delete one, not how to add one. Thank you.

Can anyone help with associate my new iPhone with iTunes? My other old devices are there, but I see only how to delete one, not how to add one. Thank you.

iTunes Match is a subscription system that allows you to upload your own music (e.g. coped from CDs) to the cloud so that it shows (in the cloud) on your devices and computers without having to sync/copy it.
Automatic downloads allows to, for example, buy an app on your computer's iTunes and have it automatically download on your phone without having to connect and sync it or go to the Purchased tab in the App Store app on your download and download it yourself - but doing that, going to the Purchased tab and redownloading an app, should get it associated.
But no, I'm not aware of any problems that not having it associated causes.

Help with lost Droid MAXX. Lost it a week ago while I had it turned off, I cannot track it until it is turned on. Is there anyway to remotely turn on the device?

Help with lost Droid MAXX. Lost it a week ago while I had it turned off, I cannot track it until it is turned on. Is there anyway to remotely turn on the device?

Have you tried randomly using Google - Device Manager? Though it will not track the Droid Maxx when it's turned off. It will show the last time the phone was turned on. To see if that coincides with the last time you had the phone on.

I need major help with the 5.0 device software!

I recently had to get a refurbished Blackberry Curve 8900 from T-mobile because my phone was no longer charging. The old one had the 5.0 update on it, this one however, does not. I know how to download it and everything, but when I am JUST about to click "finish" a message pops up that says
"Invalid Configuration
The Blackberry Device Software upgrade new features and significant enhancements to the Blackberry solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about Blackberry service, please visit www.blackberry.com/service."
I don' t know what a BlackBerry subscription is.
I need help getting passed this, so I can continue on with device update.
Thanks!

Hi and Welcome to the Forums!
It is referring to a full BB data plan, the last one in this list:
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
That plan is what enables BIS -- BlackBerry Internet Service -- which enables all of the rich and proprietary features of BBs. If you had those before, then it sounds like your carrier has not completed shifting your prior account from your old BB to the new one (it is controlled by the BB PIN). I suggest you contact them for formal assistance.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Need help with error: No bootable device -- insert boot disk and press any key

Hello, I need help will my laptop and the error, the message says "no bootable device ", I have tried taking out the hard drive but it still doesn't work. My laptop is a Satillite C55D-A5372. I need help with this; if you know about this ans know how to fix it please reply or email me @ [email protected]
If needed more clarifications ask me.
Thank you,
Jkmano

if you got into the bios/uefi and have determined that the hdd is being detected then that is good. At least the hdd is operating to some extent, although still may be corrupt OS or the like.
Eagle asked you what OS your using (i.e., Windows 8.1 64-bit, Windows 7 32-bit, etc.). I see that English is not your native language so we'll just have to work with that as best we can.
Did you make any changes to the operating system (OS) as a result of the link you posted, and what were they?
L305-S5955, T9300 Intel Core 2 Duo, 4GB RAM, 60GB SSD, Win 7 Ultimate 64-bit

Help with Audio Device Playback

Hoping someone out there can help. Before I updated to iTunes 7, I played back all of my iTunes music through some studio monitors connected to a Digidesign Mbox audio interface. Since upgrading, I cannot get clean audio using this device. When I select "Digidesign Mbox: Chan 1-2" as the default sound playback device in my QuckTime preferences, playing a song in iTunes gives me a garbled sound--almost sounds like a CD that's skipping. Can anybody help with a solution? I hate having to listen to my tunes through two tiny cheap computer speakers!
Thanks in advance,
Mike

I have the same problem. I get the garbled "Skipping" sound when I use the new version of iTunes. The only way I have to get around it is an old version of iTunes 6 I have saved - it has the same version of Quick Time Attached that was good (then) and should work with the WaveDriver. I have an MBOX 2 and it sounds GREAT.
It really is bad that Apple has this "New, Great" iTunes but it won't work with the existing hardware. I can go from my Sound Card out to my Monitors, but the sound quality is bad. And it is so much easier to just use the MBOX volume adjuster - it is very handy.
Apple, please fix this problem. I want to download DRM free music but iTunes 7.2 does not work with MBOX 2.
AlienWare Area 51 Windows XP 4gb RAM, nVidia 6200TC, SoundBlaster Audigy, MBOX 2

I am a beginner in Labview and need help with multi-device synchronization.

I am using a VI I found in order to continuously acquire and write voltage. The next phase is to somehow synchronize this with a linear platform and am wondering if there are any tutorials on how to do this out there, or if anyone could give just general advice. I'm not necessarily asking for explicit details on the code but rather where I would be able to improve my skills in a way that would help with this project. Thank you in advance.

Hi riraheta,
Are you using daq? Can you tell me more about this linear platform which you want to synchronize? What operation do you plan to synchronize?
There are some examples online which has to do in synchronizing devices, depends on what you're planning to synchronize. The following are the few I have found.
Links (Presuming that you're using DAQ devices):
Synchronize Continuous Acquisition of Multiple Analog Devices (login required)
https://decibel.ni.com/content/docs/DOC-12182
Easily Synchronize Your Measurements in LabVIEW 2010
http://www.ni.com/white-paper/11549/en/
Application Design Patterns: Producer/Consumer
http://www.ni.com/white-paper/3023/en/
Application Design Patterns: Master/Slave
http://www.ni.com/white-paper/3022/en/
Timing and Synchronization Features of NI-DAQmx
http://www.ni.com/white-paper/4322/en/
Or you can search it from your NI Example Finder (Open LabVIEW >> Help >> Find Examples... >> Type in the keyword of your interests)
Hope it helps
Warmest regards,
Lennard.C
Learning new things everyday...

I am using Iphone 4S, Problem is my PC is not detecting iphone as a storage device, i tried with device manager, tried to install drivers but its showing drivers allready installed, Pls can any one help

I am using Iphone 4S, Problem is my PC is not detecting iphone as a storage device, i tried with device manager, tried to install drivers but its showing drivers allready installed, Pls can any one help

try this and see if it works: connect your iPhone and open up iTunes on your PC. Go to your phone's page. Under Summary page, check manually manage music and videos.

Help with LMS 4.1 device discovery?

Hello,
I'm new to the LMS family and seem to be having an issue with device discovery. The discovery session launches, (I get an email telling me it launched) but the summary page tells me that while the devices are discovered, none of them are reachable.
I've checked the SNMP strings, and they match (and also worked under Whats Up). Is there a specific log I can look at to find out what's going on under the hood of LMS?
Thanks,
Cam Wynd

If you go into the processes and click on CSDiscovery then start, it will run the discovery. That's just a work around for now.

How can I change next track when I using head phones ? I mean with out device help with headphone

HiAm using iphone4 with ios5 I have simple question how can I change to next song when I am using head phone, it's very difficult to open my phone and change to next track Is there any way to do this

See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact

Avoid online device trade in, GO TO THE STORE.

This has been posted about numerous times already but I feel the need to add more information to what seems to be happening with these device trade in issues. specifically, the claim that the power supply has an error and the phone wont power on.
I had an iphone 4s in pristine condition, my wife used it and kept very good care of it. I was expecting to get the offered $200 for the phone when I created the application online, so I wiped it (after itunes also decided it needed to install IOS7 first), charged it, and sent it out in the envelope they issued me.
a couple of weeks went by with no status, and then finally my submission info changed to indicate that it was being evaluated. the next day the submission status was changed to the infamous "Phone does not power on - Power Supply Error" message, and the reduced value offered was to be $26.00. I called the trade-in support line and asked for details regarding my submission and what could have caused this error, they said their computers were down and that I should call again so we could get this resolved. no biggie, that happens.
I called again the next day, and was told that my submission ticket was "locked" meaning it was currently being updated. the operator was very friendly and actually told me that they had a large volume of calls and complaints regarding this specific problem, and that it was an issue with the way apple phones are modified when updated to the new OS. I am assuming this means that the "find my iphone" setting is turned back on or the like, but she did not know specifics. The FAQ indicates that this error can be attributed to the "find my iphone" service, so I felt comfortable that after my phone was reevaluated, the value of the trade-in would be corrected. as a side note, the "find my iphone" service was disabled on this phone, at least under IOS6, so i'm not sure if it was reenabled by IOS7 or not, I literally waited for itunes to update the phone so I could wipe it. the phone powered up fine and asked to create a user, so it was definitely in working order after the new OS when I shipped it.
The $26.00 trade in value was removed from my submission status and for a couple of days remained blank. then, suddenly it was back, but this time it was $36.00. Same error message, same wording, no real justification for the bump up in value. I called the support line again and was told that a support technician would have to give me more details, so my information was taken for them to give me a call back sometime that week. that was over 2 weeks ago. no calls, however, I didnt really expect one.
I called the trade-in support line yet again and asked if there was any way they could gain access to my submission ticket information. surely, when the technicians analyze and appraise the phone, they log more information that the one-liner on my submission update about a generic power supply failure. what were the dates of their analysis of the device? does the phone show any signs of booting? is there any physical damage to the phone? is it an OS lockout? most specifically, what is the justification for the $10.00 bump in value? The operator was friendly and informed me that they do not have access to this sort of information and that a technician would have to call me back. I asked if the technicians have some separate ticket tracking system than the operators, and if so why? why can't the operators view the full history of the submission in detail? The operator told me that when the technicians call me back they are going to tell me the same thing, and that there isnt any more information; simply that they can describe this general error more specifically. This really bothered me. if there is no information tracking of the device beyond tossing the phone into a bucket and moving on, then there is a serious flaw with the trade-in program which is harmful to the consumer.
no justification information for the minor increase in value, no specifics regarding the nature of the error. nothing preventing this bucket of phones from being hard-reset and fixed, to be sold again at full price. the phone cannot be returned to me (to be honest, I'm doubting they could find it again given the shoddy nature of their tracking system), all I want to know truly is what happened to so severely reduce the value of this phone?
the communications with the help-line are one way disguised as two way, or there are only one or two technicians, since I have had my information taken 3 times and not received a call at all from anyone in over 2 weeks. the operator indicated that there is no way to contact or email a technician directly, which is understandable, but then the operator needs to have more information given to them if it exists. VERIZON WE NEED YOUR HELP. I am not the only one with this issue and this looks very bad from the outside. please tell me there is a reasonable explanation for these issues.
who can we contact now? I feel as though there is no way to escalate this.
sorry about the rant. thank you.

I appreciate you reaching out to us here in the community forums, barfhead. We want to help you to get the best value for your traded in phone and I'm disappointed to see you haven't received a call back about the investigation yet. It does normally take at least 7 business days for the information to be reviewed. While we don't have the ability to see the details of your trade in here, you can reach out to the Verizon Device Recycling Program customer support by phone at 877-247-3846 or by visiting www.vzw.com/tradein and selecting the Contact Us tab to send an email.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport

Help with HP Laser Printer 1200se

HP Support Line,
Really need your assistance. I have tried both contacting HP by phone (told they no longer support our printer via phone help), the tech told me that I needed to contact HP by e-mail for assistance. I then sent an e-mail for assistance and got that reply today, the reply is as follows "Randall, unfortunately, HP does not offer support via e-mail for your product. However many resources are available on the HP web site that may provide the answer to your inquiry. Support is also available via telephone. A list of technical support numbers can be round at the following URL........." The phone numbers listed are the ones I called and the ones that told me I needed to contact the e-mail support for help.
So here I am looking for your help with my issue.
We just bought a new HP Pavillion Slimline Desk Top PC (as our 6 year old HP Pavillion PC died on us). We have 2 HP printers, one (an all-in-one type printer, used maily for copying and printing color, when needed) is connected and it is working fine with the exception of the scanning option (not supported by Windows 7). However we use our Laser Printer for all of our regular prining needs. This is the HP LaserPrinter 1200se, which is about 6 years old but works really well. For this printer we currently only have a parallel connection type cord and there is not a parallel port on the Slimline HP PC. The printer also has the option to connedt a USB cable (we do not currently have this type of cable).
We posed the following two questions:
1. Is the Laser Jet 1200se compatible with Windows 7?
and if this is the case
2. Can we purchase either a) a USC connection cord (generic or do we need a printer specific cord)? or b) is there there a printer cable converter adapater to attach to our parallel cable to convert to a USB connection?
We do not want to purchase the USB cable if Windows 7 will not accept the connection, or if doing this will harm the PC.
We really would appreciate any assitance that you might give us.
Thank you,
Randy and Leslie Gibson

Sorry, both cannot be enabled by design. That said, devices on a network do not care how others are connected. You can print from a wireless connection to a wired (Ethernet) printer and v/v.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Going to Australia and need help with Power converters

Facts:
US uses 110v on 60hz
Australia 220v on 50hz
Making sure I understood that correctly. Devices I plan on bringing that will use power are PS3 Slim, MacBook Pro 2008 model, and WD 1TB External HDD. My DS, and Cell are charging via USB to save trouble of other cables.
Ideas I've had or thought of:
1. Get a power converter for a US Powerstrip, and then plug in my US items into the strip and then the strip into an AUS Converter into Australian outlet. Not sure if this fixes the voltage/frequency change.
2. Get power converters for all my devices. But, not sure if my devices needs ways of lowering the voltage/increasing frequency or something to help with the adjustment.
3. Buy a universal powerstrip, which is extremely costly and I wouldn't be able to have here in time (I leave Thursday). Unless Best Buy carrys one.

godzillafan868 wrote:
Facts:
US uses 110v on 60hz
Australia 220v on 50hz
Making sure I understood that correctly. Devices I plan on bringing that will use power are PS3 Slim, MacBook Pro 2008 model, and WD 1TB External HDD. My DS, and Cell are charging via USB to save trouble of other cables.
Ideas I've had or thought of:
1. Get a power converter for a US Powerstrip, and then plug in my US items into the strip and then the strip into an AUS Converter into Australian outlet. Not sure if this fixes the voltage/frequency change.
2. Get power converters for all my devices. But, not sure if my devices needs ways of lowering the voltage/increasing frequency or something to help with the adjustment.
3. Buy a universal powerstrip, which is extremely costly and I wouldn't be able to have here in time (I leave Thursday). Unless Best Buy carrys one.
Check the specs on input voltage/frequency of your power supplies.
Many laptop power supplies are "universal/global" and are specced something like 80-265 volts AC 50/60 Hz, but not all. These will just need a connector adapter.
Unsure about the PS3 Slim - if it isn't universal it could be difficult as you'll need a 110/220 transformer, one big enough (power-handling wise) for the PS3 will be very bulky.
For the external WD HDD, if it doesn't have a universal supply, you're probably best off just finding a new wallwart for it that is capable of running on 220/50.
*disclaimer* I am not now, nor have I ever been, an employee of Best Buy, Geek Squad, nor of any of their affiliate, parent, or subsidiary companies.

Help with device trade in

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