Help with PAGE_FAULT_IN_NONPAGED_AREA (50) BSOD on 2003 Citrix Server

I have three servers in a Citrix Farm, one of the servers BSOD's once or twice a week with the error PAGE_FAULT_IN_NONPAGED_AREA (50). When I analyze the dump file it always shows the faulting drive is lcencm.sys. This is Sophos Lan Crypt, which
we have to use for encrypted images. The same version is installed on two other citrix servers with no problems, so I am unsure what is the actual cause. There is definitely a memory leak on the server, but I haven't been able to determine what
it actually is. I have tried updating Lan Crypt with the newest patch, uninstalling/reinstalling Lan Crypt, ran memtest, sfc, chkdsk, etc. and I'm about to loose my mind. Here is the dump log, I'm not sure where to upload it:
Kernel Summary Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*c:\mss*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\mss*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (16 procs) Free x86 compatible
Product: Server, suite: TerminalServer
Built by: 3790.srv03_sp2_qfe.130703-1535
Machine Name:
Kernel base = 0x80800000 PsLoadedModuleList = 0x808a8ee8
Debug session time: Tue Jan 20 08:17:27.587 2015 (UTC - 6:00)
System Uptime: 3 days 7:13:08.713
Loading Kernel Symbols
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffd400c). Type ".hh dbgerr001" for details
Loading unloaded module list
*                        Bugcheck Analysis
Use !analyze -v to get detailed debugging information.
BugCheck 50, {80000155, 0, 8081c630, 0}
*** ERROR: Module load completed but symbols could not be loaded for lcencm.sys
Probably caused by : lcencm.sys ( lcencm+1b6f3 )
Followup: MachineOwner
14: kd> !analyze -v
*                        Bugcheck Analysis
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: 80000155, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 8081c630, If non-zero, the instruction address which referenced the bad memory
   address.
Arg4: 00000000, (reserved)
Debugging Details:
READ_ADDRESS: 80000155
FAULTING_IP:
nt!IoGetAttachedDevice+c
8081c630 8b4810          mov     ecx,dword ptr [eax+10h]
MM_INTERNAL_CODE: 0
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: lchelper.exe
CURRENT_IRQL: 1
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) x86fre
TRAP_FRAME: a33c5a34 -- (.trap 0xffffffffa33c5a34)
ErrCode = 00000000
eax=80000145 ebx=00000000 ecx=80000145 edx=8082f3e1 esi=84a50a04 edi=00000043
eip=8081c630 esp=a33c5aa8 ebp=a33c5aa8 iopl=0         nv up ei ng nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000             efl=00010282
nt!IoGetAttachedDevice+0xc:
8081c630 8b4810          mov     ecx,dword ptr [eax+10h] ds:0023:80000155=????????
Resetting default scope
LAST_CONTROL_TRANSFER: from 80860295 to 80827f7d
STACK_TEXT:
a33c59a4 80860295 00000050 80000155 00000000 nt!KeBugCheckEx+0x1b
a33c5a1c 8088e680 00000000 80000155 00000000 nt!MmAccessFault+0xb25
a33c5a1c 8081c630 00000000 80000155 00000000 nt!KiTrap0E+0xdc
a33c5aa8 f7b8b6f3 85973dd0 802021a4 848398d8 nt!IoGetAttachedDevice+0xc
WARNING: Stack unwind information not available. Following frames may be wrong.
a33c5b34 8098cfb0 e1bb4ab0 00000011 85e51740 lcencm+0x1b6f3
a33c5b60 8098db9f e1bb4ab0 00000000 85e51740 nt!ExpAllocateHandleTableEntry+0xf4
a33c5b7c 809380a1 00000001 a33c5bb0 8545dc58 nt!ExCreateHandle+0x19
a33c5bc8 847bd008 847bd020 a33c5c18 a33ce180 nt!ObpCreateHandle+0x3f3
a33c5c0c f7bb1e80 00000000 85b89878 f7b850f0 0x847bd008
a33c5c18 f7b850f0 00000019 85b89878 85b898e8 lcencm+0x41e80
a33c5c3c 8081e185 8b5e8c60 00000019 8545dc70 lcencm+0x150f0
a33c5c50 808f787b 85b898e8 8545dc70 85b89878 nt!IofCallDriver+0x45
a33c5c64 808f861d 8b5e8c60 85b89878 8545dc70 nt!IopSynchronousServiceTail+0x10b
a33c5d00 808f1164 00000138 00000000 00000000 nt!IopXxxControlFile+0x5e5
a33c5d34 8088b658 00000138 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
a33c5d34 7c82845c 00000138 00000000 00000000 nt!KiSystemServicePostCall
0012faf8 00000000 00000000 00000000 00000000 0x7c82845c
STACK_COMMAND: kb
FOLLOWUP_IP:
lcencm+1b6f3
f7b8b6f3 8b0e            mov     ecx,dword ptr [esi]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: lcencm+1b6f3
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: lcencm
IMAGE_NAME: lcencm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4bbc8a56
FAILURE_BUCKET_ID: 0x50_lcencm+1b6f3
BUCKET_ID: 0x50_lcencm+1b6f3
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x50_lcencm+1b6f3
FAILURE_ID_HASH: {6b9c7ca1-20bc-f357-3296-ccf4fa7996f3}
Followup: MachineOwner

Bug Check Code 0x50: http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023%28v=vs.85%29.aspx
Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
Another common cause is the installation of a faulty system service.
Antivirus software can also trigger this error, as can a corrupted NTFS volume.
In the dump lcencm.sys seems to be the cause. You can simply disable it and see if the problem disappears. If this is the case then you will need to contact Sophos technical support for assistance.
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
Ahmed MALEK
My Website Link
My Linkedin Profile
My MVP Profile

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Kobus

Hi Kobus Bensch,
I'm sorry I am not able to help with your questions about sharing from your Mac to the server but wanted to suggest that you post back the exact Mac OS version you are using. Your specs below your post suggest 10.0.x which was barely a beta version of Mac OS X. This will surely help those who are seeing your topic and trying to help.
To find the version you can simply click on the blue Apple in your top menu bar and select About This Mac.
good luck,
littleshoulders

Please help with RMAN dup for RAC db

Happy Holidays!! All,
I need help with the following issue:
Both target and auxiliary databases are:
Database version is 10.2.0.3 with 2-node RAC db
Servers are MS 2003
Oracle Clusterware 10.2.0.3
Oracle ASM for storage
I have run the rman dup from RAC to a single instance db for a while. This is the first time I ran from RAC to RAC. This auxiliary db was refreshed before and was up for a while and was managed by server control tool. Now I am trying to refresh it with new backup files from production. I did the following as people suggested:
1)     shutdown instance in the second node.
2)     Startup nomount mode in the first node
3)     Run RMAN dup
It failed in the same place with slightly different errors. I pasted error messages at the bottom. I already created a TAR with Oracle but would like to know if anybody has any info related to this. Also I have several questions to ask:
1)     Should I stop all services related to Oracle in node-2
2)     Should I stop all clustware related services in node-1 except oracleCSServie since ASM uses it?
3)     Is there any way I can finish the dup manually from the place I failed? What going to happen if I don’t finish the rest of the dup and go ahead with “alter database open resetlogs”?
4)     How do I remove the database from under Server control – I already run “srvctl remove database -d atlrac” successfully. Is this all?
Thanks a lot for your help and have a great holiday season!!!
First time run:
contents of Memory Script:
shutdown clone;
startup clone nomount ;
executing Memory Script
database dismounted
Oracle instance shut down
connected to auxiliary database (not started)
RMAN-00571: ====================================================
RMAN-00569: ======= ERROR MESSAGE STACK FOLLOWS ==============
RMAN-00571: =============================================
RMAN-03002: failure of Duplicate Db command at 12/21/2009 20:24:47
RMAN-03015: error occurred in stored script Memory Script
RMAN-04014: startup failed: ORA-00610: Internal error code
Second time run:
contents of Memory Script:
shutdown clone;
startup clone nomount ;
executing Memory Script
database dismounted
Oracle instance shut down
connected to auxiliary database (not started)
RMAN-00571: ===================================================
RMAN-00569: ========== ERROR MESSAGE STACK FOLLOWS ==========
RMAN-00571: ===================================================
RMAN-03002: failure of Duplicate Db command at 12/22/2009 15:53:27
RMAN-03015: error occurred in stored script Memory Script
RMAN-04014: startup failed: ORA-03113: end-of-file on communication channel
Shirley

1) Should I stop all services related to Oracle in node-2
No, you just need to stop the second instance.
2) Should I stop all clustware related services in node-1 except oracleCSServie since ASM uses it?
No, you don't need to stop anything. Just have the instance startup nomount.
3) Is there any way I can finish the dup manually from the place I failed? What going to happen if I don’t finish the rest of the dup and go ahead with “alter database open resetlogs”?
You have not shown enough information. Did the restore succeed ? Did the recover succeed ? What was it doing when it failed ?
4) How do I remove the database from under Server control – I already run “srvctl remove database -d atlrac” successfully. Is this all?
Yes, srvctl remove database is all you need. (unless you also want to remove from listener.ora, tnsnames.ora, oratab etc)

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