HH5 and Openreach Optical Network Box

I have just upgraded my Infinity 1 to Infinity 2 and have a new HH5. I have not yet connected it up.
I understand that the HH5 has a built in modem.
The instruction book which came with the HH5 tells me to connect it to my Openreach optical network box.
Is there an advantage to using the HH5 on its own or is it better with the Openreach box, or does it make no difference?
I would prefer a single box solution if possible, for reasons of domestic harmony.
Any advice gratefully received.
Solved!
Go to Solution.

the Openreach optical network box is only used on fibre to home not fibre to cabinet if you are on FTTC then the hub 5 replaces the Openreach modem they are different pieces of equipment
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Hi Coiled88,
Thanks for the post and welcome to the forum. I am so sorry to read of the experience you have had. I can appreciate the gravity of the situation and would like to help.
Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT order number and the link to this thread. Once I have your details I will find out what is going on.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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Quote
Note: I did not flash the bios when I installed, which I have now heard is a bad idea, apparently. l:
you said you've updated drivers & BIOS:
Quote
I updated some drivers and the bios via msi Live Update 6 last night and now my computer refuses to recognize my network adapter.
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Quote
and I updated some drivers
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Welcome to Solutions and Architectures Borderless Networks Community

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