Hi am having problem syncing my iphone 3GS to my pc. It keeps showing backing up step 1 of 4 and run for hours and not sync. I have restarted my pc many times plugged and unplugged my iphone and it does not work at all.

I have been having trouble syncing my iphone after updating version 10. Satus keeps showing backing up step 1 of 4 forever on my pc. I have tried re plugging and restarting my pc but none work so far. I have not been able to sync my iphone since. Help!? Pls

Thanks for the stellar reply gdgmacguy. I had no idea the AppleID used to purchase the device was forever tied to it. Great to know.
May I add another layer of complexity to the issue? I plan on buying her the iPhone 4S for Christmas. Assumed all I would have to do is sync the new phone to iTunes on her pc and all her data/apps/music/pictures would transfer over.
Can I use her new account when I sync the 4S for the first time or will it prompt me for mine?
Thanks again.

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Hello JETaylor2015,
Congratulations on your new iPod nano! I would be concerned too if my iPod was not recognized by iTunes or my computer. I recommend reviewing this article for steps to take when your iPod is not recognized:
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http://support.apple.com/kb/TS3716
Thank you for using Apple Support Communities.
Best,
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See Here
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No further information.

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This sounds like a problem you should take up with Apple Customer Support.
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Allan

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iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
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Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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For future posts, please make sure you're in the most appropriate forum for the product or service you're asking about. You'll be most likely to get quick and accurate help that way.
Regards.

Hi am having problem syncing my iphone 3GS to my pc. It keeps showing backing up step 1 of 4 and run for hours and not sync. I have restarted my pc many times plugged and unplugged my iphone and it does not work at all.

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