Hi. Having trouble getting the superdrive on my daughters circa 2009 mac mini to eject discs. Even the 'hold down mouse button on restart' trick isn't working now and there's a disc stuck in the drive. Anyone out there with a fix? Here's hoping :-)
It doesn't seem to matter whether it's a DVD or a CD it just won't eject :-(
Is there a very small pin hole, just inside the drive opening on the right? If true, you can very gently press the tip of a paperclip into this hole (with the machine on) to eject the disk.
With the mini off. Turn it upside down and thunk the bottom with your hand a couple of times. This may dislodge that stuck drive sufficiently to allow normal eject.
It may be possible to (again gently) pry up on an edge of that stuck disc with an old, unused credit card.
If you made it this far, better make an appointment with an Apple store to have the drive removed, disassembled, and reinstalled. If you go this route, might as well upgrade the memory too if it needs it.
Similar Messages
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Disc stuck in drive, holding down mouse button doesn't work!
My G4 is very ill, and there is a DVD stuck in the drive. Normally, I would hold down the mouse button while restarting, but my startup sequence is quitting before the G4 reboots. How can I manually remove the disc, so that I can run some diagnostics off of a startup disc?
Push harder.
If that doesn’t work, look at these links:
Ejecting media in Mac OS X: Removing 'stuck' CDs/DVDs http://www.macfixit.com/article.php?story=20041011075232575
PowerPC-based Macintosh: How to eject a disc when other options don't work
http://docs.info.apple.com/article.html?artnum=106752
Cheers, Tom -
Finder icon jumps up and down and I can not access finder software. Any solutions out there?
The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
When the Mac is awaken from sleep mode the screen is white. I can hold the mouse button down and sweep the screen and the desktop reappears and everything works as normal..This just started and I am concerned that some hardware, video card or video memory is failing. Has anyone else had this problem and what was the solution?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
What is the best connection method for early 2009 mac mini to 27" Monoprice monitor
I just ordered the new monoprice 27" LCD display. It has displayport 1.2 and hdmi inputs as well as Dula Link DVI. It also has two onboard speakerd with a small amp. So before i plunk down $99 for a dual ink converter cable...how shuld i connect his monitor? And can i get audio to it as well for the speakers?
Here is the link:
http://www.monoprice.com/products/product.asp?c_id=113&cp_id=11307&cs_id=1130703 &p_id=10489&seq=1&format=2I would love this to be true, but Monoprice is saying i need to go with the Dul link DVI cable. But i may try this first since its not only cheaper, but i read horror stories about the Dual Link DVI cable.
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my iPad is stuck with a small blue screen saying iCloud Backup, this iPad hasn't been backed up in 4 weeks.Backups blah blah… Click OK. I can't get it off the screen and I can't use the iPad because of it. Can anyone out there help?
Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). -
There is a DVD stuck in my drive on my iMac, the computer doesn't recognize it. How do I get it out? I was trying to burn some photos onto it. Some error camer up, and then I coudn't get it out.
Hello, try holding the Mouse button down while booting up.
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I am trying to boot Ubuntu 12.4 on my iBook G4, but am having trouble getting my iBook to recognize the boot disk in the CD Drive.
I have pressed "C" during boot to force it to boot from the Optical Drive. It boots normally.
I have pressed "option" to get the boot menu. The only option available is my hard disk drive.
I have pressed "option""command""shift""delete" at the same time during boot to force it to skip booting the hard disk. I get a blinking smily face/question mark for a while, then it shows the boot menu, at which point the only available option is my hard disk drive.
In system preferences in OS X I have looked to change the boot drive, but the only option, again, is the hard disk.
Can I not boot from the Optical Drive?
Why?Hello,
From the link I provided it says:
Nearly all open-source software is available to download from the Ubuntu repositories, but the amount of proprietary software available for PowerPC linux is limited. You will have the same version of Firefox, LibreOffice, etc as other architectures.
Notable absentees are: Chrome/Chromium, Adobe Flash (although open-source alternatives are available, see below), Wine (however Qemu can be used, see below), ndiswrapper, proprietary video drivers and Dropbox (but, you can use Ubuntu One).
I do recall it being very limited when it came do downloading Linux software that supported PPC.
You wouldn't be any better off than using firefox or safari on Mac OS X 10.4.11.
If your looking for a faster and more compatible web browser then I would suggest the following, which I've recently found very useful on Mac OS X 10.4
http://www.floodgap.com/software/tenfourfox/
Hope this helps. -
I have an older IPOD classic that I'm having trouble getting new purchases from library to IPOD. I use to have a IPOD icon in the source list on the left side of the screen. Now that is all gone. My purchases are coming up as recently purchased but can't figure out how to get them transferred to IPOD. I also can't find how to confirm setting is for manual not auto sync as the first computer I had blew up and am now using a different one. I haven't had any of these problems prior to the updates.
G'day Mate,
As an avid flight simmer I bought a new soundcard my previous was
an audigy 2 platinum ex with an external module I really liked but somehow all of a sudden I was getting a screech when using FS9 sor I opted to change to the present. Well stone the crows my soundcard was auto updated with new drivers and well you guessed it the soundcard did not show in the sound video controllers window No I have just joined this forum and it looks like3 you may have the answer for me . I am now going to do as you suggest and see what happens.
I shall return with the outcome of my dilemma.
Many thanks for your sound advice ( pardon the pun)
Pat
Ret'd Viet Vet -
Hi,
One of my user was unable to receive email from her desktop outlook, browser and her phone. On her outlook, the status of her exchange is disconnected. Then when she tried to access her OWA, this error prompted below "
"Something went wrong. We're having trouble getting to your mailbox right now. Please refresh the page or try again later. If the problem continues, please contact your helpdesk."
Her emails started coming in again after about 45minutes later. It happened twice today.
Anyone have the same symptoms as mind?Hi,
When user is disconnected to Exchange, please test outlook anywhere connectivity for this user.
Test Outlook Anywhere connectivity
https://technet.microsoft.com/en-us/library/ee633453(v=exchg.150).aspx
Please also check if there are any other events in application log.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support -
I am having trouble getting rid of delay between slides. I am Revolving from one to the other and it comes up blank in between slides.
@vincepay
Here is a link to the drivers for the HP Colour LaserJet 3600 windows 7 drivers:
HP Color LaserJet 3600 Series Printers World Wide Printing System - 64 bit driver for windows 7
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution -
I'm now having trouble getting mac mail to work on my mac. The mobile me account works great on iphone and ipad but it won't connect to my mail account. Password is correct. What else can I do? Using OS10.68
HI,
The Apple IDs from @mac.com and @me.com (Older MobileMe and more recent iCloud Names) are also Valid AIM Screen names.
Any other sort of Apple ID is not a Valid AIM Name.
A Google ID that is associated with Google Mail Account (And has "Talk" enable on your Google Settings) can be used in iChat as Jabber Name/ID. (Google Run Jabber server).
Jabber and AIM are different IM Services and it is not easy or straight forward to add Buddies from one Service to the Buddy List of another. (As A Starting point consider it "impossible")
iChat 4 and 5 have links to the registration page of @Mac.com here with a "Get an iChat Account" button in the add (Account) screen (You select @mac.com or MobileMe and then press the Button - Choosing AIM and then pressing the button used to lead to the AIM registration page but AIM moved their page).
Apple IDs can be any valid email (or an @mac.com or iCloud registration)
Therefore you could make a Google ID into an Apple ID.
However this will not be a valid AIM Screen Name the way @mac.com or MobileMe/iCloud ones are.
Valid AIM Screen Names in Table (pic)
7:46 PM Monday; December 5, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Hi, I am having trouble getting an album to download. I have tried it on both my iPhone and laptop through iTunes but neither works. I am wondering if it could be the size of the album stopping it downloading (212 Tracks) Any Ideas?
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Also review this support aticle as it might be causing due to internet connection: http://support.apple.com/kb/ts1368
Hope this helps. -
Hi there! Yesterday, I installed Mavericks on my Macbook. Since then, it doesn't recognize my external hard disk drive anymore (at least not on the desktop. In Germany they call it "it doens't mount it". I don't know if it's the same expression in english?)
I just used it a week ago, before I did the update and it worked perfectly fine.
Is there anyone out there who knows a solution for this problem? I've been googleing for hours now and can't find any answer.
Thank you!!!Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Im having trouble getting my macbook pro to boot up after a fail safe boot, im getting as far as the grey screen with the apple loggo. so im trying to run a disk repair but is saying the disk is locked, how do i unlock disk??
Some clarification may help.
You say you cannot boot normally. It shows a gray screen with the Apple logo.
Did you say it will boot successfully in Safe Mode (boot, then hold down the Shift key)?
How did you boot the machine to run Disk Utility? (Which keyboard combinations)?
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