Hi I bought a blackberry pearl in NY and I was trying to connect it in Venezuela

Hi I bought a blackberry pearl in NY and I was trying to connect it in Venezuela through MOVISTAR carrier (TELEFONICA) and they said that this phone is already connected at Blackberry I spoke to the seller and he said to email BB to reset the IMEI which is {edit personal info}
Message Edited by MichelleK on 06-16-2009 01:44 PM

Seems that you need to unlock your BlackBerry device.
Contact the wireless operator who sold you the device and ask for an unlock code.

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