Hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

Hello there, Ark.
It sounds like the iPhone has Activation Lock still activated. The following Knowledge Base article provides the methods available for removing the previous owner's account:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • I am trying to add a wireless printer and it keeps asking for an "Ipadmin" user name and password rather than my adminstrator password. Any ideas what this is??

    I am trying to add a wireless printer and it keeps asking for an "Ipadmin" user name and password rather than my adminstrator password. Any ideas what this is?

    OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
    Reset Password starting from Recovery HD
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.

  • I can't print without using the function print as image since i updated my adobe to the latest version online, will this continue is there any solution please help

    It is a real headache , i can't print any file , i see the message no pages selected to print , i have the latest version of adobe 11 thanks

    Hi Tamer,
    Please try repairing Acrobat from the 'Help' menu and check.
    Regards,
    Rave

  • I'm trying to access a forum that requires a user name and password.  When I do it on my mac it tells me the password is incorrect but when I do it on my iPad, I can access it without any problem.  I can confirm the username and password are the same

    I am trying to access a forum for which you need a username and password but it keeps telling me the username/password i've entered are incorrect.  Bizarrely, when I enter the same username/password combination on my iPad, it grants access without any problem. 
    What could be causing this, is it an issue with cookies, caches or similar.  How can I resolve it?  The forum administrator is at a loss as to what the problem is.

    Try the following steps in Safari to see if they help:
    1) First try clearing the Safari cache.  To do this pull down the Safari menu and select 'Empty cache...', then try logging into the site again.
    2) If the issue continues then reset Safari by pulling down the Safari menu and select'Reset Safari...'. You will be presented with a list of items that can be reset. I suggest selecting the 'Reset saved names and passwords', and 'Remove all website data' options at a minimum.
    Here is a list of the options and what they do. I pulled it from the Safari help page.
    Clear history:
    Clears the list of webpages you viewed.
    Reset Top Sites:
    Clears any changes you made to Top Sites, such as adding or pinning sites. If you also clear your history, your Top Sites page reverts to showing the webpage previews displayed when you first installed Safari.
    Remove all webpage preview images:
    Clears any thumbnail images Safari saved of webpages you viewed.
    Clear the Downloads window:
    Clears the list of files you downloaded from websites. Only the names are removed; the files themselves are still on your disk until you remove them.
    Remove all website icons:
    Removes website icons, which are small graphics that help identify sites on the Internet. You see them in the Safari address field and bookmarks list, and other places. These icons are stored on your computer.
    Remove saved names and passwords:
    Removes user names and passwords that Safari automatically fills in at websites that require them (if the AutoFill feature is turned on).
    Remove other AutoFill form text:
    Removes some personal information, such as telephone numbers, that Safari uses to automatically fill in forms on webpages (if the AutoFill feature is turned on). Removing AutoFill information does not remove information from your address book.
    Close all Safari windows:
    If you don’t close all Safari windows, someone could use the Back and Forward buttons to view the webpages you visited.
    Reset all location warnings:
    Clears any information websites saved about your location.
    Remove all website data:
    Removes cookies, tracking information, and other data that websites stored on your computer.

  • HT1349 my icloud and itune are not syn icloud is asking me for a different users name and password than itune i am lost and loosing info what can i do to syn itune and icloud .

    what can i do to syn my icloud and itune to one account?. In which i would only need one username and password.
    When i had setup icloud before i had to use a different email and password and now i can not retrieve nor update
    my account, it keeps telling me that my username and password is incorrect.

    Sign in with the correct user name and password for the iCloud account.
    This has nothing to do with them being "in sync".
    iCloud and iTunes accounts, which are simply Apple ID's, cannot be merged.  There is no way to merge Apple ID's.  If you chose to set up the device using one Apple ID for iTunes and another for iCloud, then that's the way it is.
    Alternatively, you could sign into iCloud with the same ID that is used for iTunes.  Whether this creates problems or not depends on how you currently have iCloud set up.

  • I didn't have firefox save my password when I first visited a site. Now when I go there I need to remember my user name and password. How can I get firefox the remember these now?

    I'm running version 3.6.23

    The website may be using autocomplete=off to prevent Firefox from saving the name and password.
    You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.
    *http://kb.mozillazine.org/User_name_and_password_not_remembered
    *Saved Password Editor: https://addons.mozilla.org/firefox/addon/saved-password-editor/

  • Asking for iCloud account name and password to play iTunes radio when I have done it in the past many times without this question.  Will not accept my apple id and password.  Will not save my changed password.  Where do I start?

    I have a MAC with OS X Yosemite, version 10.10.2, 8GB, 2.7 GHz, intel core i5.  Until 2 days ago, I could click on iTunes radio, pick my station and listen.  Then 2 days ago, I do this and system asks for my iCloud account id and password.  Does not recognize apple id or password.  I change the password, does not save it.   Screen that lists 2 step verification asks for added security questions, I do those and still will not allow me access.  What do I do and where do I start?  I thought I should download the update to OS X.  I did that, still no change.  Please help direct me to where I need to go to fix this problem.
    Yogiowl

    Restoring an iPad from an iTunes-generated backup should not require an Apple ID password.
    Did you encrypt the iPad backup? If so, then trying to restore will require entering the encryption password.

  • When I try installing Firefox 6.0 from the binary file, a box with "Run As" in the type field appears, which asks me for user name and password. Please advise about the course of action that I should take.

    Trying to run it as the current user, or as one from a different account(administrator in this case) also doesn't work.

    I think the client is not able to do a HTTP POST
    to the WLS server but it can do a HTTP GET.
    I dont know why.
    http://manojc.com
    "Ganesh" <[email protected]> wrote in message
    news:3eba91bc$[email protected]..
    >
    Hi,
    I deployed a rpc web service using WLS 7.0 SP2 in HP-UX 11 environment.When I
    invoke the web service through my browser (IE 6.0) using the web servicesurl,
    it brings my service method correctly. From there, if I click the invokebutton
    it asks me for a network user name and password under "weblogic" realm???If I
    provide the admin user credentials (which I supplied while creating mydomain)
    it is not accepting that it keeps popping up this network user passwordwindow
    over and over. Not sure which username/password I have to provide here tosee
    the result of my service.
    If I try to invoke the web service through my client (static) I am gettinga connection
    refused exception. I guess either way, I am not able to access my webservice.
    In the attached file, I have cut and pasted the client stack trace as wellas
    the server log trace from weblogic.
    Any ideas would be highly appreciated.
    Thanks,
    Ganesh

  • Tiger to Leopard transition- user name and password not working. plz help!

    Hi all. Last year I purchased a MacBook Pro with Tiger OSX. Anyways I wanted to switch to leopard, so I did. Now when I want to install updates, as usual it requires my user name and password. But after I installed leopard, my old user name and password does not work (my login name does not even show up in the box anymore). I can not install any new software on my computer because of this so called "new password." Any assistance would be greatly appreciated because this is very frustrating since I just purchased an iPhone and I can't sync it because I need the new version of itunes.

    can you log in at all as another user? if not activate root and log in as root using [these instructions|http://support.apple.com/kb/TS1278]. then look in the /Users folder at the top level of the hard drive. do you see the home directory with your old username there? post back with what you find.

  • EBS 7.3 "Could not authenticate this user name and password, try again"

    I have just install Sun StorEdge Enterprise Backup Software 7.3 on a new Solaris 10 (06/06) system. I have installed the following packages with no errors: SUNWebsc (Client), SUNWebsn (Storage Node), SUNWebss (Server), SUNWebsm (Man pages) and SUNWebsg (Console).
    I have executed the �nsraddadmin� command for both root and administrator.
    I start the web browser with http://<hostname>:9000 and the java software loads with no errors. But when I try to login for the first time with administrator/administrator, I get the follow error:
    ERROR: Could not authenticate this user name and password, try again�

    I think the client is not able to do a HTTP POST
    to the WLS server but it can do a HTTP GET.
    I dont know why.
    http://manojc.com
    "Ganesh" <[email protected]> wrote in message
    news:3eba91bc$[email protected]..
    >
    Hi,
    I deployed a rpc web service using WLS 7.0 SP2 in HP-UX 11 environment.When I
    invoke the web service through my browser (IE 6.0) using the web servicesurl,
    it brings my service method correctly. From there, if I click the invokebutton
    it asks me for a network user name and password under "weblogic" realm???If I
    provide the admin user credentials (which I supplied while creating mydomain)
    it is not accepting that it keeps popping up this network user passwordwindow
    over and over. Not sure which username/password I have to provide here tosee
    the result of my service.
    If I try to invoke the web service through my client (static) I am gettinga connection
    refused exception. I guess either way, I am not able to access my webservice.
    In the attached file, I have cut and pasted the client stack trace as wellas
    the server log trace from weblogic.
    Any ideas would be highly appreciated.
    Thanks,
    Ganesh

  • When a new site is created can a user name and password be generated for it automatically?

    I have a work request  from a manager that is asking, when a new site is created (via workflow), that a generic user name and password be created just for that site?
    If it is possible I would like for it to be created at the same time as the site be being created or do I need to wait until after the site is created and then trigger a workflow to create the generic  user  account?
    this account is only needed to do one thing.. upload documents to a folder.
    of course there can be multiple  sites being built at one time and would like for this to be auto generated....  and possible be in a  hidden list so I can include the info in a workflow email letting the receiver of the email know that
    they need to use this specific user name and password just for this site.

    Hi SPSAdminTC,
    According to your description, my understanding is that you want to create sites and grant users permissions on the sites via workflow in SharePoint 2013.
    Users are stored in AD, before you grant site permissions to them, the name and password have existed in AD users and groups. So, you need to add the users into AD before you grant permissions to them.
    In SharePoint 2013 Designer, you can use REST API to create site and assign permissions to users. You can use Send Email action to send email to users and customize the body of the email.
    More information, please take a look at:
    http://rogereriksen.wordpress.com/2013/05/24/create-a-sharepoint-site-using-rest-in-workflow-with-sharepoint-designer/
    http://www.sharepointbay.com/assign-permission-rest-api/
    I hope this helps.
    Thanks,
    Wendy
    Wendy Li
    TechNet Community Support

  • I just switched to Charter. When going to Mozilla Firefox a box appears saying, Authentication Required and asks for a User name and Password. What do I do?

    I switched from CenturyTel to Charter. I can't use Firefox because a box appears asking me for Authentication Required, User Name and Password. When I hit cancel, this message appears:
    HTTP 401 - Unauthorized
    Authorization is required to access the configuration server.
    You must enter the correct username and/or password.
    When I called Charter, they told me they recommended using Internet Explorer. I told them I didn't want IE, I preferred Firefox. They recommended I go to your support page, so here I am. :o)

    Have you reset the password recently for the email account?
    A real simple fix usually is to delete the mail account (settings < mail contacts calendars, tap the affected account and choose delete at the bottom) Then re add the account.

  • When i use zoom on websites the scroll is not smooth! Is there any solution?

    when i use zoom on websites the scroll is not smooth! Is there any solution?

    Tools > Options > '''Advanced''' - General <br />
    Under '''''Browsing''''' do you have '''Use smooth scrolling''' check-marked?

  • In PC I have changed the default app location from default to other and copied the previous content to new location and changed the Default location in preference. Now in iTunes, my previous apps are not visible. Is there any solution to this?

    In PC I have changed the default app location from (c:/users/username/My Music/iTunes) to other (d:iTunes)  and copied the previous content to new location and changed the Default location in Edit preference. Now in iTunes, my previous apps are not visible. Is there any solution to this?

    wjosten - thanks very much for the detailed instructions. I'll try this as soon as I get my replacement and it looks like you'll probably end up getting the green tick

  • HT201210 i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it say that it cant be restored because the firmware file is not compatible. Is there any way to fix this problem

    i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it says that the firmware file is not compatile. Is there any way to fix this problem?

    Sorry to be the bearer of bad news.
    Only developers have legal access to iOS 6 right now, if you really, really wanted it you could sign on as a developer for $99.
    http://developer.apple.com

Maybe you are looking for

  • ASA 5510 VPN profiles question

    Hi! I wonder if it is possible to let users connect to our firewall with anyconnect ( vpn.customer.se ) and get three profiles from the droplist to chose from. One for economy,development and public.   The three departments are located at different i

  • Getting error while creating condition type in SPRO

    Hi , can somebdy tell me why i am getting the following error while creating condition type in SPRO No valid change license available for message /sapcnd/ and also while rule determination using condition type we are getting the following error. syst

  • Need help ASAP: No video card signal for neo4 plat

    I just bought a new case, motherboard, ram, video card, power supply, and CPU. i took my drives from my old Dell and placed them into this case and the MSI neo4 plat. motherboard (specs at the bottom). after getting it to post, i noticed there was no

  • 042Complete Album sub=less then Actual Property Purchase Goto Tower Records

    I love my shuffle, I'm a new iTunes subscriber. I really like the iTunes program and the visualizer looks awesome on my 23" apple cinema. I recently completed 2 albums for the $9 sale iTunes offer, (Mushroom Head - savior sorrow & Seether). i thought

  • Valid Serial number called invalid during installation.

    After a fresh load on my computer, I uninstalled and was reinstalling my boxed Pre. Elements 8, when I got a message that the SN was invalid during the installation. The serial number entered is printed on the box, and was previously working.  I woul