Hi, I got a gift card for 100 euro bought in Europe, but I can not put it on my U.S. account. What should I do? Thanks

iTunes gift cards are only valid on accounts based in the country in which the card was issued - so if you have a US account then you can only use US gift cards. Do you know anybody in the country where you bought it from that you could sell or give it to ? Or you could try selling it on a site such as eBay.

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HT1212 Hello, for some reason i'Ve lost the ability to access my ipad, although i know the password, the ipad now is deactivated and telling me to connect to iTunes, i've done so but itunes can not access it anyway. Please tell me what should be done to r

Hello, for some reason i'Ve lost the ability to access my ipad, although i know the password, the ipad now is deactivated and telling me to connect to iTunes, i've done so but itunes can not access it anyway.
Please tell me what should be done to retrieve my photos on ipad before reformatting it.

Unless you've done anything to change it, Google keeps every email that ever passes through their server in your All Mail folder/mailbox/label. Even if you delete stuff, they hold onto it, there. You have to go out of your way to actually delete anything permanently.

Gift Card for $100.00

I'd like to know the status of my Gift Card for $100.00.

Hello RomyBenard,
I'll be more than happy to address your concerns. I will send you a private message to discuss your account information further.
Thank You!

I have an iphon 4 got the new ios 7 and I need to redo my icloud but I dont have the password for it and apple does not have the infromation form the old account what should I do to turn off find my iphone

I have an iphon 4 got the new ios 7 and I need to redo my icloud but I dont have the password for it and apple does not have the infromation form the old account what should I do to turn off find my iphone

To to http://iforgot.apple.com and sign in with your iCloud ID. A new password will be sent to the associated email address.
It this doesn't work, go to https://getsupport.apple.com ; click 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

Today I installed serif photo plus, and got the computer completely crazy, I've uninstalled that program but I can not delete the photo plus toolbar, how I do?

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There may be an add-on installed for the toolbar. Go to Tools>Add-ons (or about:addons), select Extensions tab and remove the toolbar from there (if it's there)

TS1292 I got a gift card for my friend but when he types the code it says invalid he's entered it correctly and we can't figure out why it won't redeem

I got an iTunes card for a friend but when he goes to redeem it it says invalid

The javadoc of createImage() states that "The return value may be null if the component is not displayable."
Not sure, but it may be that you need to call init() after this.setVisible(true).

I have an ipod shuffle 1st generation it will work if i connect it to my usb port in car or on computer but i can not get it to work using just headphones what coud be the reason for this

I have an ipod shuffle 1st generation. it will work ousing usb port in car or on computer but i can not get it to play using headphones. what would be the reason for this.

Sorry for the typos, I hope my message still gets across!

HT1918 i have ordered from itunes with my credit card but got a gift card for xmas I redeemed it but cant get it to take to buy music can you help me

I have a gift card but had ordered music before with a credit card I redeemed the gift card but its not leting me buy music with it keeps wanting my Credit card info?

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card - http://support.apple.com/kb/HT2534 - only works for new accounts! You must follow the instructions exactly.
Since you already have an account you probably don't want to make another one (you cannot merge them later). Or I guess you could for the sake of the free stuff and then carefully manage your accounts in future.

HT201471 I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the pad for my password came up and then before I could put in my password the screen went black and now I can not get it to work at all. What should I do?

I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the screen for my password came up and then before I could enter it the screen went blank. I can not get it to do anything now. It had about 24% of charge left. I plugged it into the charger and still nothing. What do I do? How do I get it to work?

Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808

TS1702 I pay for ibear LLc (money app). But I can not to upgrade. Please give money back to me.

i buy for app money ibear llc 9.99 for ipad ,Bill for ipad 2.99 Bill for i phone 1.99 but can't upgrade to ultimate version.
i contract direct to ibear LLC thay can't solve this problem.
my device ipad ratina wifi 32 gb.
i os 6.1.3

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have an older computer and could not read a pdf file so I just added the Adobe software for $14.95 and downloaded it but still can not open the reader. If I can't open it, please refund my money.

downloaded new software and still can't open files

Hi [email protected] ,
In order to read the PDF file, you need to download and install Adobe Reader. Please download it from the link below:
http://get.adobe.com/reader/enterprise/

I want to see the history of the mozilla browser in my computer for the month of November 2013 but I can not be you that there is a solution that is very urgent

on my browser history are displayed months since December 2013 until now but I want to see the month of November 2013 to help me find the solution that is very urgent

Hi Maha123,
If your Firefox history only goes as far back as December, I'm afraid it's unlikely that you'll be able to retrieve information from any earlier.
It might worth contacting your Internet Service Provider (ISP) as they may have logs of the websites you visited in November.
Regards,
Jayelbe

Setting up two iPod Touches on one account with gift cards for app and in-app purchases

I have multiple devices on one account - 2 iPod classics, one iPhone 3G and two recently acquired iPod Touches for my 8 year old boys. They want to make in-app purchases (for Dragonville). They each have their own gamecenter ID. I want to set up each of them with gift cards for their purchases. Is this possible?
If not, what is the recommended approach to manage all devices in one place while allowing individual devices to have a seperate payment mechanism?
Thanks.

I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.
To make sure you only sync the media yoo want, configure iTunes syncing so that only checked media is synced to the idevices.
iTunes: Syncing media content to iOS devices and iPod
Also see:
How to use multiple iPods, iPads, or iPhones with one computer

Why i can't redeem my gift card for itune

1. I got a gift card from TOUT, I live in Thailand but i realised the note on the back of the card that it's valid only on U.S. iTunes store.
I think that i should redeem my gift card and then i can purchase the items from U.S. store. Do i misunderstand something?
2. I tried to redeem from the application page because i can't open my iTune page. It's always pop up this to me "Cannot connect to iTunes store". I have tried in both of my iPad and iPhone but they only say in the same thing. Please suggest me.

In order to redeem a giftcard you need to have an account in the country where the giftcard came from - so US giftcards are only valid with US based iTunes accounts. And in order to use a country's store you need to have a valid address in that country and be in that country when making a purchase.

I have downloading music screen , but it says store busy can not connect. I have itunes cards and can not get to the store to use them. help me please tried all weekend got first ipod and can not put anything on it yet. hel p

WILL SOMEONE HELP ME PLEASE I GOT A EMAIL STATING EVERYTHING LOOKED FINE FROM ITUNES END, BUT I CAN NOT USE AND SEE THE MUSIC FROM THE STORE/ HELP

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.

Hi, I got a gift card for 100 euro bought in Europe, but I can not put it on my U.S. account. What should I do? Thanks

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