HT1918 i have ordered from itunes with my credit card but got a gift card for xmas I redeemed it but cant get it to take to buy music can you help me

I have a gift card but had ordered music before with a credit card I redeemed the gift card but its not leting me buy music with it keeps wanting my Credit card info?

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card - http://support.apple.com/kb/HT2534 - only works for new accounts! You must follow the instructions exactly.
Since you already have an account you probably don't want to make another one (you cannot merge them later). Or I guess you could for the sake of the free stuff and then carefully manage your accounts in future.

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I have purchased a new Mac power book 10.9.2. I cannot open illustrator CS4 and get the error message 150:30. Can you help?

I have purchased a new Mac power book 10.9.2. I cannot open adobe illustrator CS4 and get the error message 150:30. Can you help?

You are welcome, Sharon.
You should be aware that the newest version, CC, is only available as a subscription.
CS6 can be purchased at Adobe, or second hand, see below.
Older versions such as CS5 can only be bought second hand, with a licence transfer through Adobe, requiring that the licence has not been used as a basis for an upgrade.

I update my macbook and when i synchronized my ipad i have these mention :Le répertoire requis est introuvable ou présente des erreurs d'autorisations. Corrigez le problème d'autorisations puis réessayez. Can you help me ?

I update my macbook and when i synchronized my ipad i have these mention :We can't find the repertory we need or he had autorisation mistake. correct the problem then try again (Le répertoire requis est introuvable ou présente des erreurs d’autorisations. Corrigez le problème d’autorisations puis réessayez). Can you help me ?

Open Disk Utility from your utilities folder and repair permissions.
Ouvrir Utilitaire de disque à partir de votre dossier Utilitaires et réparation des autorisations.

I have an itunes account but got a gift card and don't want my credit card charged. What do I do?

The "help" in iTunes doesn't help me with the following:
I received a gift card for Xmas. I want to purchase music. I don't want my credit card charged. Where are the instructions and the processes for allowing me to use the gift card rather than my credit card?

redeem your gift card
buy something

I have changed computers and cannot get into my I Tunes acct. can you help me?

changed computers and now cannot get into my I Tunes acct.. I have hundreds of songs on it and I want it back. Please help me.

Open iTunes, go to Store, Sign in to the Store, Authorize This Computer. You should then be able to access the music.

I am wondering if you can actually restore the notes that were lot I really don't know how to restore them and don't want tem to get lot further into the system. Can you help me because I have 256 subjects that I'm studying and now all my notes are gone.

Help me out apple support team. You guys are awesome. Well I hope you guys are awesome you have like a time machine. And like that's a huge step I'm sur you can do it.

If you did not back up to iCloud or to a computer, they are gone.
Have you backed up?

Firefox 3.6.12 is my default browser but I have to use Internet Explorer 8 to get on to the Internet first. Can you help?

My laptop is Acer Aspire 5101 running Windows XP. I also find Firefox "freezes" and I have no alternative but to switch off computer. Then I find "firefox.exe not responding" and Windows has to "end program".

hello, normally such connection issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: [[Fix problems connecting to websites after updating Firefox]]

HT201320 when I go to do updates the window pops up apple id password I no longer have this email Ive tried to add a new email but the old one is still showing up. I don't know where or what to do now, can you help?

needing help to change apple id email address. I went in settings and changed the email but the new one isn't showing up Ive called different support numbers and I changed email but it still shows up.

If you are talking about app updates, these are permanently tied to the Apple ID used to purchase the app, regardless of the ID on your phone in Settings>Store. The only way to stop the prompt for your older ID would be to delete these apps from your phone. The ID in Settings>Store is the one being used for current purchases, not updates of apps purchased using a different ID.

HT1689 I have bought a movie from iTunes it wouldn't load though cause of storage issues... Any way I could get a refund??

I have bought a movie from iTunes it wouldn't load though cause of storage issues... Any way I could get a refund??

Hi, Nselkhatib.
You can report a problem with the purchase via the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this movie by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H.

Can't see music from cloud on Iphone - can you help?

I am using icloud and uploaded all of my music, synced it to my iphone, ipad etc., but am not able to see it on these devices. When I'm at home, I see my music in the cloud, but when I leave the house it's not avalible. I have the setting on my iphone to "Show all Music"
Can you help?
Thanks,
Cindy

No real reason to be confused - here is another link that might help.
http://ipod.about.com/od/UsingiOS5/a/Itunes-Match-Frequently-Asked-Questions.htm
Music is available to download from Itunes Match when you are connected to wifi..... that's why you don't need to store it on your device.
When you are not connected through wifi then your device can't access teh servers to see what is available to you. When you are connected you see all your music that is available.
When you select a song to play it downloads it, rather than stream it.
Cheers

Hello! I cannot get my gmail from my iPad icon any more, saying the mail server is not responding. I can still get my gmail though from google search! Can you help??

Hi! The Mail icon on my iPad is no longer responding! A message comes up saying - ' Cannot get mail...the mail server imap.gmail.com is not responding. Verify that you have entered the correct account info in Mail settings'. I have tried this and everything is correct! It is puzzling because I can still get my gmail through Google search! Can you help?? Thanks

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

HT4527 I tried home sharing between my desk top and my lap top. My desk top is the original computer with my iTunes library. On my lap top I can only see the music I have bought from iTunes. Is this all I should see? Not my entire library?

I have tried to install home sharing between my desk top and lap top. I can only see the music I have bought from iTunes on my lap top. Is this normal? I thought I would be able to see my entire library.

Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.

HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

Hello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

Hi. I have an ipod 7th Gen. Whenever i rate a song from ipod, when i connect my ipod to my pc i see that another different song is rated on itunes. Can you help me with it? or what causes this problem?

Hi. I have an ipod 7th Gen. Whenever i rate a song from ipod, when i connect my ipod to my pc i see that another different song is rated on itunes. Can you help me with it? or what causes this problem?

Hi Becki ..
You need to "authorize" the Mac.
Launch iTunes on the Mac then from the iTunes menu bar top of your screen click Store > Authorize This Computer.
Now, using the same Apple ID as you used to purchased iTunes media originally, you should be able to sync all your content.
More details here > iOS: Syncing with iTunes

HT1918 i have ordered from itunes with my credit card but got a gift card for xmas I redeemed it but cant get it to take to buy music can you help me

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