Hi i had my ipad mini on the windowsill and the touch screen is not working or the button on the screen and the screen is coming away is there anything i can do
hi i had my ipad mini on the windowsill and the touch screen is not working or the button on the screen and the screen is coming away is there anything i can do will apple take it back
pvonk wrote:
Apple does not replace or take back devices that are damaged.
Depends on the damage. The battery came loose in my iPhone. When Apple opened the phone to redo the glue they discovered the speakers were also loose. Apple replaced the phone.
If the glue was properly bonded or had some other flaw Apple will replace the device if the device is still under warranty.
Similar Messages
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I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?
What do you mean by "my ipods internet doesnt look how it should"?
What happens when you try to use the App store? Error message? -
So I just ordered my first Mac book Pro. I took it out of the box and hit the power button to do the start up and the screen will not work at all. I shut the computer off and back on again. I plugged it in and unplugged it. I've done everything I can think of and the screen still stays blank with no life at all
Is the battery charged? Press the little button on the left edge, near the front. If no green dots, no charge.
Does it charge? When you connect the MagSafe charger, does the pilot light on the plug light up?
Does it actually start? Should sound a chime after you press the power button on the top/right corner. If it chimes, does the Caps Lock pilot light when you press it?
If it starts and Caps Lock does flash on and off, have you tried pressing the screen brightness control for awhile? F2 turns up the brightness, may be turned fully down. -
It's been 1 month, my MacBook Pro was stolen. I keep on checking the "find iPhone" app but no luck, I also have used "prey" app same thing. I haven't given up, is there anything I can do.
i Read some of the peoples stories and saw that it takes like years to get your mac back.Hey Angel88.la,
Thanks for using Apple Support Communities.
Having a product stolen can be a very frustrating situation for sure.
Reporting a lost or stolen Apple product
http://support.apple.com/kb/HT2526
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
Important: If you lock a Mac, you may not be able to locate it, and you won’t be able to erase it remotely
Have a nice day,
Mario -
I cannot open itunes. Everytime i try it says "The itunes application could not be opened.The folder cannot be found." I have tried the shift key option but this does not work. Please help.!!
Try the actions here for that driver.
iOS: Device not recognized in iTunes for Windows
I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
I updated my iPhone 4S to iOS 7 now my phone constantly deletes all my contacts and takes days to download them from my iCloud again, constantly needs to be turned off and on sometimes several times to make a phone call, the scroll rarely works, is there anything I can do, the apple tech told me it was something I'd just have to get used to, my phone worked perfectly before the update.
Even if it is a hardware problem they should fix it regardless of warranty. If you buy a car and after 1.5 years the doors fall off due to a failure in their design and construction, do you think the car manufacturer could pull off what Apple is trying to do? Yes the car still delivers its primary objective of driving from A to B, but significant functionality has been lost due to their fault.
It is the same with this iPhone wifi problem. Apple are a disgrace, I have had significant Apple Hardware failures with my MacBook Pro and iPhone within 2 years of purchase. Pathetic quality. -
i bought an IPAD air (32 gb wifi only) from USA just one month ago and the screen is not working correctly(picture attached) and right now i'm in Egypt ,can i send my ipad to service in Egypt and the warranty will work in Egypt or what?
Have you tried a soft-reset to see if that fixes it ? You might be able to get warranty service in Egypt for your iPad, but the warranty includes :
IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.
As it's wifi-only you should have a better chance of it being serviced under warranty, but there are no guarantees, it might depend upon the repairer.
Egypt authorised service providers : https://locate.apple.com/eg/en/ -
Hello. My iphone 4 got stuck on the itunes logo. I had to restore it and have lost everything. Is there anything I can do to get my photos back?
Not easily, the recovery mode erases the device, but you can see if any of these data recovery tools may work: https://discussions.apple.com/docs/DOC-1689
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i have an ipod touch it is either a second or third edition and i have just had to restore it to factory setting as it was not working and now the wifi on the device is no longer working. Is there anything i can do about this?
Is it this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Otherwise:
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have an iBook G4 and iTunes is no longer updating. The last update is 9.2.1 but it doesn't support my iPhone or iPad. Is there anything I can do to update iTunes or is my only recourse to update my laptop?
As Niel has suggested Mac OS X 10.5 Lepaord.
But first of all make sure that your iBook is above 800Mhz and you have at least 512 Meg of memory. (1 GB recommended)
Please note, that if you do install Mac OS X 10.5 on your iBook, it will not allow you to install the latest version of iTunes version 11. The most recent version of iTunes that can be installed would be 10.5, which will be compatible with your iPod touch 4th gen, provided it's not been updated to iOS 6.
Sadly you can't install any version of Mac OS X above 10.5 Leopard, as it they requires an Intel processor, which your iBook G4 does not have.
Hope this helps. -
Before I upgraded my iPad mini, you could turn off apps to save battery power by double clicking the control button and then holding your finger on the app button until the minus sign appeared. That doesn't work anymore. How do you turn off the apps with ios7
Now you swipe downward, the app will appear and you delete, keep scolling to the right as in the past. With the new operating system you also swipe downward to get the search bar to find an app
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i recently have ipad but before i sell it i made a back up of it and by an iphone when i put all the date on my iphone some files and software did not install is there anything i can do to recover the lost data? please help
I don't think you're on iOS 5, I think you're using iOS 6. That's the latest version.
Unless you've used iCloud to back up your documents, you won't be able to restore them. And for future reference, you don't have to uninstall Pages to update your iPad anymore. Sorry about this. -
Help I just hooked up my iPhone to my laptop for the first time and i accidentally chose to have it read it as my ipod so all my pictures were deleted off of it. I had not backed it up before. Is there anything I can do? Please tell me my photos aren't gone :[
Did you by chance have photo stream turned on? If so then they might be there. When you restored your phone it deleted everything and they will be unretreivable from your computer.
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Pages for iPad is not recognizing the password I assigned to a document. I included a hint, and I know I am entering the password associated with the hint. Is there anything I can do to access my document? i quite the Pages app and restarted it. Now I guess I'll reset the iPad and see if that helps. Thanks!
Rhonda Fogel wrote:
Interesting that one does not need the password to delete using Finder.
The Pages password protects the contents of the document. If there were a Finder password, it would protect what you might think of as the "file wrapper" ... the stuff around the file content.
Glad it's not vital. I have to say I only pasword protect those Pages documents that are, in fact, vital.
Best of luck.
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