Hi, I have iphone 4s and is up to date with ios7 but when I change my ring tone again ring the default ring tone

Hi, I have iphone 4s and is up to date with ios7 but when I change my ring tone again ring the default ring tone
in the setting shows the ring tone i,ve chosen

I have been on chat and a telephone conversation with my internet provider SHAW.CA and they cannot seem to assit.
I do appreciate your replies. When you talk about Exchange Server, do you mean"Microsoft Exchange" because that is what I used to set up mail on iPhone? I also tried iCloud, but i did not like the way you have to choose sending  "from" each time you send an email. I currently use 2 accounts,one for business, one personal.
In response to your above reply; I went to "mailbox" - sycronise account", but nothing happened.
Am I missing some other setting perhaps. I did "enable mobile" on internet provider webmail.

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