Hi, I have purchased I-Tunes match which gets to stage 3 but then I get a message pop up advising me that I-Tunes has stopped working and then I-Tunes just closes down! Has anyone else experience this or know a solution?

Hi, I have purchased I-Tunes match but since doing so, I get to stage three of the transfer of library to I-Cloud which is downloading artwork, extra information etc and as soon as stage 1 and 2 turn into green ticks, a message pops up to advise that I-Tunes has stopped working and closes I-Tunes down! I have managed to get the bulk of my library across to I-Cloud so I can listen to music through my apple TV - However now every time I bring up I-Tunes, the I-Tunes Match recognises that there is still some artwork/songs that need to be transferred and again once gets to this same stage of the transfer process, I-Tunes closes down. Has anyone else experienced this or have any advice on as solution? I have a Sony NS-Series laptop with Windows Vista. Following the closure of I-Tunes, I then get another pop up message advising me that perhaps my current I-Tunes is not the most up to date version and recommends that I download the current version - however my I-Tunes version is currently up to date.

Frustration understood. May well be worthwhile simply:
1. Sign-out of iTunes Store
2. Shutdown computer
3. Start computer
4. Download and install latest version of iTunes
5. Launch iTunes, sign-in to iTunes Store, start iTunes Match & allow process to work to completion
By switching on iCloud Status, iCloud Download and Kind fields you can watch progress for any issues.

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Message was edited by: Martha11

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<Email Edited by Host>

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Hi, I have purchased I-Tunes match which gets to stage 3 but then I get a message pop up advising me that I-Tunes has stopped working and then I-Tunes just closes down! Has anyone else experience this or know a solution?

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