Hi I recently destroyed my iPhone 4 before replacing it I backed it up through iTunes... I restored my new phone from my old one's back up but not one single picture was copied.. Did I lose all my pictures or is there a simple solution???
Hi I recently destroyed my iPhone 4, before replacing it I backed it up through iTunes... I restored my new phone from my old one's backup but not one single picture was copied.. Did I lose all my pictures or are they just hiding on my com?? is there a simple solution??? I thought I was doing everything right by backing up my old one first... now Im scared I lost everything including a lot of very important pictures.. PLEASE HELP!!
Restore from the backup!
You password: You have set it! It might be your passcode or you mioght have set it accidentally, so test all of the passwords you normally use. If you cannot get the password you backup is lost, but you can still sync your iTunes content.
Similar Messages
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I accidentally restored my new phone to an old backup and lost all my new pictures, videos, texts, etc. Is there any way to get them back? I cant find an "undo" option.
Apple isn't here. This is a user to user forum.
If you wish to let Apple know your feelings then post at www.apple.com/feedback
Allan -
I had a new phone and I clicked some pictures and then I restore my new phone with the old back up and I lost my new clicked photos...please help me how can I get back those photos?
You were already provided the answer. If you do not have a backup of the phone while the photos were on the phone, they are gone. When you restore your phone from an old backup, anything that has been saved to the phone since that backup is deleted. Sorry.
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I just broke my iPhone 5 and can't see the screen. I haven't backed up my iPhone to iCloud yet. Is there a way I can remotely back it up so I can restore my new phone (once I get it) faster?
If you plug your phone into your computer you can sync and backup so that when you get the new phone you can restore from a backup instead of setting it up as a new iphone
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I really need the help. Thanks.
If you are upgrading from and old phone and still have the old phone, the easiest thing to do would be to import the photos from your old phone to your computer, as explained here: http://support.apple.com/kb/HT4083.
If not, and all you have is the backup, about all you can do is try restoring the backup again, or try restoring an earlier backup of your old phone if one is listed. If you have to restore the same backup, be sure your phone is near your wifi router and connected to your charger so there won't be any interruption in the wifi signal. You might also want to try the approach posted by ezjules here: https://discussions.apple.com/message/19518589#19518589. This basically involves opening the camera roll on your phone after the phone restarts during the restore process and leaving it that way until the restore is done. This seems to have worked for some people. -
My old laptop crashed but I had my Itunes Library backed up to an external HD. I've managed to import my Itunes Library from the HD but none of my old play lists appear on in Itunes. I tried syncing to my Iphone 4S that has the playlists to no avail. Ideas and solutions welcome
" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
My old iPhone died, so I just got a new one. I am hooking it up to my computer for the first time. The iTunes on my computer doesn't show any devices as being hooked up to the computer when I plug in my iPhone. Yet my iPhone is charging so I know it is connected to the computer. Any suggestions on how to get my iTunes to recognize the new device? Thanks
Make sure that your music is in the format supported by the iPhone. I use either MP3 or AAC.
A friend had the same problem a while back. All his music was in the WMA format and is therefore not playable on the iPhone and would not copy. Once he converted his songs to MP3 they copied to his iPhone without problem. -
I purchased an iPhone 3 and had taken some photos on it. I started having issues within 30 days and could replace it. So I created an iCloud account and saved those photos as a back up on iCloud. I did not restore my new phone from back up because I did not realize I needed to restore and not just activitate it. How can I save the new photos, apps, and other stuff but retrieve the old photos?
If all you want is your old photos, you could backup your new phone using iTunes, then restore it from your iCloud backup, import the old photos to your computer, then restore it from the backup your made in iTunes returning your newer data to your phone. If you want your old photos on your phone, sync them there from your computer using iTunes. The process would look like this:
Connect your phone to your computer, when it appears in iTunes on the left sidebar right-click on it and select Transfer Purchases; right-click again and select Backup.
Disconnect from your computer and go to Settings>General>Reset>Erase All Content and Settings to return it to new
Go through the activation setup, choosing to Restore from iCloud backup. Make sure your phone is plugged into a charger and has access to wi-fi as this can take hours to complete.
When complete, without connecting your phone to your computer, open iTunes and go to Preferences. On the Devices tab check "Prevent...from syncing automatically"
Now import the old photos to your computer (see http://support.apple.com/kb/HT4083)
When done, open iTunes, right-click on the name of your phone on the left sidebar and select Restore from Backup, choose the backup you made in step 1.
Go to the Photos tab and select the photos you want to sync to your phone and sync. -
My Apps store shows one item to update but when I go into update apps it tells me all are up to date
My Apps store shows one item to update but when I go into update apps it tells me all are up to date
Is there anyone who knows how I can fix this?
Thanks
Jon -
My daughter reset her Mac book Pro to the factory settings by her doing this did we loose all the pictures and stuff that was on the computer before
If by resetting to factory settings you mean she erased the drive and reinstalled the operating system, OS X, then yes all data thatwas on it is gone. That is why apple included time machine so you can make backups of your data.
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hi...the pc that my ipod was connected crashed and i wanted to switch it to my laptop now..the question is will i lose all my pictures and songs from my ipod if i switch PC's or is there a way to make it stay since u have icloud backup on my ipod. i really dont want to lose my pictures so plz let me know if there is a way...thank you
The iCloud backup does not include non-Tunes purchased music and photos that were synced to the iPod. The iCloud backup does not also included a few other things included in the iPod backup that iTunes makes.
The iPod backup that iTunes makes does also not included non-iTunes purchases and photos synced to the iPod.
free programs like iFunBox with copy non-iTunes purchased music and some other things from iPod to computer. A paid program like TouchCopy is needed to copy photos synced to the iPod to a computer. -
I started the download for the itunes update, but before it completed, it said there was an error. I then went to open itunes, and the message came up that itunes was not installed on my computer. Did I lose everything?
Hello llblake,
Fortunately, the process of installing or updating iTunes should not affect your library. The following articles can help with getting iTunes properly updated and stabilized.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
I had to reset my iPhone because forgotten pass code, I am trying to back up my iPhone to a previous date so I do t lose all my pictures, contacts, apps ect. I have done this before but never had this much trouble. Is this something I'm going to b able to do an restore all my things bag to my phone
What problem are you having when attempting to restore?
Are you using iCloud or iTunes to restore?
Have you looked through this?
http://support.apple.com/kb/ht1766 -
I dropped my ipad in the water. Did I lose all of my info, pictures, etc?
I dropped my ipad in the water. It's dead. Did I lose all of my info, pictures, etc?
If you have a backup, you can retrieve the camera roll pictures, app data and some other items. This will explain what is contained in the backup.
ITunes: About iOS backups.
http://support.apple.com/kb/HT4946
Yoy can download much of your purchased content again as long as you use the same Apple ID. This will explain that Process to You.
Downloading Past Purchases
http://support.apple.com/kb/HT2519 -
TS1967 I gave my iMac to a recycler and bought a new iPad. Did I lose all my iTunes songs?
I gave away my iMac to a recycler. Did I lose all my iTunes songs?
Your music will only be where you put it.
It has always been very basic to always maintain a backup copy of your computer. Did you fail to do this?
The ipad is not a replacement for a computer. It is simply a large ipod touch.
If for some reason you have failed to keep a copy of your music, not good, you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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