Hi-I recently had to strip my computer of a virus and recently rebooted but my Adobe Acrobat was not reinstalled-how to I do this if I purchased it online in 2011?
Hi-I recently had to strip my computer of a virus and recently rebooted but my Adobe Acrobat was not reinstalled-how to I do this if I purchased it online in 2011?
Check your Adobe account online to see if a download is available. Your serial number might be there as well, which you will need to activate. Here are download links as well..
Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Acrobat 9, 8 - http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
Similar Messages
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my computer wont finish downloading itunes it says that the apple application support was not found and it tells me to uninstal it and download itunes again n i did so n it keeps doing the same thing, even tho i have downloaded itunes before in this computer. please i need help with this!
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I like the 'auto-complete feature to fill in both the 'username and password' how do I accomplish this?
MartyMake sure that you do not run Firefox in (permanent) Private Browsing mode.
*https://support.mozilla.org/kb/Private+Browsing
*Tools > Options > Privacy: Use custom settings for history
*Deselect: [ ] "Always use private browsing mode"
See also:
*http://kb.mozillazine.org/User_name_and_password_not_remembered
*http://kb.mozillazine.org/signon.autofillForms -
I bought adobe suite 4 student edition a few years ago and I am no longer a student and my laptop in which I have adobe suite has recently got a virus and I must uninstall the adobe suite in or to wipe the computer. If I uninstall the student edition and reinstall once the virus is removed from the computer will I have to go through the student product verification process or can I simply use the product key to reinstall the adobe suite?
mikek05 wrote:
…So if I use the disks that it came with to uninstall adobe suite and use the same disks to reinstall once I have fixed the computer…
Re-read my post: You must deactivate before uninstalling. -
I need to know all the questions below. I had to restore my computer to original state and now even if I sign on it won't let me sync my ipad or iphone. the message is that it is synced to another library and it could wipe out my data on the ipad. Am I understanding correctly? I am running Windows 7 but have never had any problems. Thanks
You need iTunes on the computer. There is no iTunes for your phone. See:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
How can two users work on iMovie? My husband is working on a memorial video for a family member who passed, I plan to edit but he had to take his computer to work. I have the iMovie project on a zip drive. How do I get it to open in my imovie?
You will need an external drive that is formatted as MAC OS EXTENDED (journaled).
Move the Project, Events, and any photos and music to the external drive by following the instructions in this post.
https://discussions.apple.com/docs/DOC-4141
Be sure to use CONSOLIDATE MEDIA to get the photos and music. Then plug this drive into your computer and you will be able to edit. -
Hello, I am running Mac os 10.6.8. It is shutting down without warning when I walk away from the computer for about 5 minutes. It happened twice. It was not asleep, i had to turn the computer back on...Any ideas...
G. MendelCrashes
The next time the problem happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis. -
I plugged in my ipod to my computer and I had the option to sync the new software and I did. Just as it was done itunes couldn't recognize my ipod and my only choice would be to restore back to store settings but I would loose ALL my data
Yes, you probably will but then you simply load your backup.
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I had purchased music on my computer and iphone and I had to restore my computer to factory settings and I smashed my iphone. Can I get my music back?
If you are in the U.S. or Canada and install iTunes 10.3, you can re download your iTunes purchases to your computer.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Hi, I have been using CS5 for a while now, but had to wipe my computer clean last night and now am unable to re-install my adobe on the same computer. Help please.
Can you describe more about what you summarize as "unable to re-install my adobe on the same computer." ? What actions do you take and what results? What messages do you get? Are you able to install it on a different computer?
Since you use the word "same", it might be a case that you do have another machine that the install is functional on. If so, or even if you installed a couple of times on the same machine, it might be a case where your activation allowance has been used up and you need to have them reset. If you contact Adobe Support thru chat you can ask them to reset your activations so that you have the two allotted to you available again.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?
Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud. -
Hi there,
My windows xp computer got a virus and needed to be wiped.
As i store all of my itunes and iphone stuff on an external hardrive i thought this would not cause a problem.
Got a bit confused when i tried to open itunes again from the back-up hardrive as it would not open.
Wrongly assumed that the best option would be to re-download itunes and move my old itunes info across - silly silly thing to do :/
The new download just over-wrote the old one and after trying a few of the suggestions on here to get my old library back - i still cant work out if its possible as it has been over-written.
I don't want to plug my iphone4 into my computer as i have heard that this can wipe your phone completely, so before i do anything, does anyone know what is the best thing to do from here? or how i could posibly recover my old library, playlists, apps, podcasts e.t.c
please please help
mappy1970thisisdavid wrote:
i have all of my music on my external hard drive, and would like to be able to listen to it on itunes without it copying to the computer.
go iTunes > preferences > advanced and temporarily disable the copy files ... when adding option.
from the file menu, choose add to library and select the folder on the external containing your content, or drag the folder to the automatically add to iTunes folder inside the iTunes folder.
when iTunes has finished the operation, go back to preferences > advanced and point iTunes media folder location to the external so that future additions to your library are put there. also, re-enable the copy files ... when adding option. -
my old computer got a virus and so i had to get a new one and install itunes anyway i want to put all my apps and contacts on my new iphone but everytime i go to sync it , it says that it will delete my apps. I linked my computer with itunes but i am still struggling does any one no away around this because i do not want to throw away 40 dollars worth of apps thankyou Mitch.
You can use your backup copy of your computer to put everything back.
If for some reason you have failed to maintain a backup copy, then you can transfer them from the iphone. Without syncing: File>Transfer Purchases
Or you can redownload them:
http://support.apple.com/kb/HT2519 -
I had to reinstall Itunes and my library and ipods did not reinstall how do i get these back?
Hello DHolland1
You can do one of two things, first is to locate the songs on your computer by looking in the iTunes Folder. Once found then drag and drop them on top of iTunes to import them in. The second option is to revert back to a previous version of your iTunes library to get the data back before you installed. The articles below will assist with those steps.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
Regards,
-Norm G. -
I own Photoshop 5.5 (on disc). My computer has no CD drive. I want to install it...but can't find a download. How can I get this on my computer?
Photoshop 5.5 (shipped 1999)? or Photoshop CS5 (shipped 2011)?
If Photoshop 5.5 then there is no download link.
If CS5 then try Download and Installation Help
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