Hello, I am running Mac os 10.6.8. It is shutting down without warning when I walk away from the computer for about 5 minutes. It happened twice. It was not asleep, i had to turn the computer back on...Any ideas...

Hello, I am running Mac os 10.6.8. It is shutting down without warning when I walk away from the computer for about 5 minutes. It happened twice. It was not asleep, i had to turn the computer back on...Any ideas...
G. Mendel

Crashes
The next time the problem happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

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MBP shuts down without warning when running on battery

I've had my MBP for over a year but rarely used it on battery power. Lately I have been doing so and find that as the battery gets low (I'm not sure how low) the MBP just shuts itself down without warning. No "low battery" message, nothing—just shut down and total loss of unsaved data. I checked the support page about the battery recall, and it doesn't describe this problem, so I am not eligible.
I installed Leopard (fresh format and install) just before this started happening, but I can't be sure it has anything to do with it since I didn't use to use the MBP on battery before.
Is there anything that can be done about this?
TIA

Good morning,
You may wish to perform a reset of your SMC and see if that helps. You can find the instructions on how to perform this in [Apple Support Document 303319 : Resetting MacBook and MacBook Pro System Management Controller (SMC)|http://docs.info.apple.com/article.html?artnum=303319|Resetting MacBook and MacBook Pro System Management Controller (SMC)].
Hope this helps! 
David

HT204291 Hi, I have the apple tv icon in i Tunes but when I click the icon only a small window comes up with only speaker control, no option of turn mirroring off or on. any ideas?

Hi, I have the apple tv icon in i Tunes but when I click the icon only a small window comes up with only speaker control, no option of turn mirroring off or on. any ideas?

thats not how airplay mirror works
read this
http://support.apple.com/kb/ht5404

2006 Macbook running 10.6.8 shuts down without warning

It's a 2006 Macbook (I bought new in 06) running os x 10.6.8. Up until 6 months ago no problems what so ever with the computer. I would be working and every once in a while, it would just shut down. Replaced the battery less than a year ago. Power supply (60w charger) had a short, so I replaced that about a week ago. Computer is still shutting down without warning. I did the 1.1 update on the OSX but it still acts up. I'm lucky to be able to use the computer right now (it's been running for 20 minutes...this time). Would it help if I upgraded to LION, or would it still do it then? Any help please...I'm a musician and it's my livelyhood.
Thanks,
David

When a Mac shuts down without warning, it's doubtful an upgrade will be the fix. You need to find out what's causing the problem.
Check the startup disk.
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If Disk Utility reports errors, restart the Mac while inserting the install disc and holding down the C key simultaneously. From there you should be able to repair the startup disk.
No errors were found, run the Apple Hardware Test > Using Apple Hardware Test
If installed, anti virus software can cause system anomalies such as an unexpected shut down.

Hi I have mac os x 10.6.6 and need to update however keep getting the message " software update server ( 172.22.13.4 ) is not responding". My internet connections are all working. Any ideas how to solve this?

Hi I have mac os x 10.6.6 and need to update however keep getting the message " software update server ( 172.22.13.4 ) is not responding". My internet connections are all working. Any ideas how to solve this?

If you have enough room on the boot drive, head to System Preferences > Accounts and create another Admin Account, log out and into it and try your Software Update again.
If this doesn't work, connect a Ethernet cable to the router or modem (power off/on) and try again.
If this doesn't work then run through this list of fixes.
..Step by Step to fix your Mac
Diagnosing network issues

Why when I send messages from my iphone to other iphones, they come up green and not blue? I have all the settings on for I message, but my number comes up grey and not Black? Help someone please!

Why when I send messages from my iPhone to other IPhones, they come up green and not blue? I have all the settings on for I message b ut my number comes up grey and not black? Please someone help!

Hi evan191,
Thanks for using Apple Support Communities. This article has some steps you can try if your messages aren't sending as iMessages:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
If you still can't send or receive iMessages
Ensure that iMessage is turned on in Settings > Messages.
To send and receive iMessages, your device must have a valid cellular or Wi-Fi data connection.
iPhone: Troubleshooting Cellular data
iOS: Troubleshooting Wi-Fi networks and connections
iMessage registration validates your Apple ID for use with iMessage. If you are unable to activate iMessage, follow this article.
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Verify that the Apple ID or phone number is listed in Settings > Messages > Send & Receive.
Cheers,
- Ari

I am changing from an iphone 3 to an iphone 3g and i was not offered an option to restore the new device from a backup of the old device - how do i reset the new device to do this?

i am changing from an iphone 3G to an iphone 3GS and i was not offered an option to restore the new device from a backup of the old device - how do i reset the new device to allow me restore the data from the old one to the new one?

Go to Settings>General>Reset>Erase All Content and Settings. This will return it to its new out of the box condition. Go through the setup screens again and you will be given the option to restore from a previous iTunes or iCloud backup (see http://support.apple.com/kb/HT2109).

Mac pro keeps shutting down without warning

I have a 15 inch Macpro running Mac OS X Lion, version 10.7.3. It keeps shutting down without any warning. The screen just goes black and I have to press and hold the power button for a while till a hear a sound to turn the system off. This is happening like, more than 5 times a DAY. Please help, any suggestions are welcome.

Dose this issue happen when the computer is plugged in? or only when it's unplugged from power?
Have you checked for software updates? if so, have you installed all the updates? (apple menu, software update, install updates, reboot, repeate untill there are no more updates)
If the issue is happening while power is plugged in, have you tried a SMC Reset and NVRAM Reset?
Is there any thing externaly connected to the computer besides power? if so, haveyou tried removing those items; to see if the issue only happens while those devices are connected?
Do you know if yoru MacBook Pro has a NVIDIA GeForce 8600M GT? (apple menu, about this mac)
Do you have any kind of keyboard cover? if so, have you tried removing the keyboard cover, dose the issue still happen?
You could also try running an Apple Hardware Test. If it give you any error codes; I would suggest writing down the exact error message it displays.
Also it might be a good idea to set the graphic card to run on the high end card; and see if the issue still happens. (apple menu, system prefrences, energy saver, At the top there should be a check box along the lines of use best graphic performance at all time, check this box)

My iPod is only showing the apple screen when reset it turns its self back on any ideas how to fix it?

My iPod wont switch on its only showing the apple sign I have tried resetting it multiple times but it only switches its self back on again it's not showing up when plugged into the computer either can anybody give me advice on it? ( it's over a year old so not under guarantee anymore either)

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Firefox 3.6.10 on WinXP spontaneously shuts down without warning after a certain time, whether or not the Internet is in active use, without disrupting or otherwise affecting any non-Internet programs running simultaneously.

Ffox 3.6.10 on a Compaq Evo N8OOv began spontaneously shutting down w/o warning, closing all Internet applications w/ot affecting the operation of the computer, including non-Internet programs running simultaneously. Avira AntiVir Personal and with Spybot gave no hits suggesting infection.

See:
* http://kb.mozillazine.org/Firefox_crashes
* [[Firefox crashes]]
Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension as you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
See also http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)

Mac book pro shuts down without warning

So I have the mid 2012 mac book pro 13 inch and recently its been turning off randomly without warning and I tried resetting the pram and smc and it didnt do a thing plus when I click on the battery icon on top menu bar it usually says service or replace battery but now no error comes up and sometimes it will go from about 0 percent back to 100 percent but the strange part about this whole thing is that when the computer shuts off and I turn it back on the battery is still at 100 percent

You should take it in to an authorized service place for testing/service.

Mac is shutting down without warning

Hi.
Yesterday I suffered a freeze on my Mac pro (early 2009). After this, I couldn't boot from the original boot disc (verbose mode gave an error about a missing file called BootCache.playlist). Luckily (I thought) I have Time Machine and a second, cloned drive, so I booted from the clone and continued to work.
Overnight, I restored a Time Machine backup to the orignal boot disk, but this failed to boot also, so I continued to boot and work from my clone drive (this is a work machine, and I'm on a deadline). I decided to wipe my original boot disc, and use Carbon Copy Cloner to restore my boot drive from my clone drive.
This appeared to complete fine, however, this also refused to boot, and when booting with the Alt key held down, there was no recovery partition (just a somethine called 'EFI' something). So, continuing to work from my clone drive, my Mac suddenly started shutting down again – no warnings, just a brief freeze, then black screen, booting to the 'You Mac unexepectedly shut down ...' message. This happened repeatedly, usually about three minutes after booting up.
I've now resorted to reinstalling Mavericks (10.9.2) onto my original boot drive, in preparation for a TM restore – however, as a double-check, I thought I'd do a quick Disk Utility check on the original boot drive, seeing as my Recovery partition had now been reinstalled, and I get an error saying "The partition map needs to be repaired because there's a problem with the EFI system partition's file system." DU can't repair it though – it just says "Live file system repair is not supported".
Does anyone have any experience of this EFI warning / error, and is there any way around it?

HI Arthur.
I did think that the EFI warning could be a spurious error (I've had a few such errors before).
In desperation, I wiped my original boot disc, installed a fresh Mavericks OS, and then restored from TM, but from a backup before the original shutdowns occured (luckily I have multiple backups for my working files). I had to leave this restore over the weekend (it's my work computer), but it appeared to have worked this morning.
I've been very careful in what I've done since, trying to keep an eye on any processes, apps or combination of things that could trigger a shutdown, but – so far – I've not been able to replicate the issue. It may be that a vital system file became corrupted during my work or during the kernel panic – hence the repeated panics – but I don't see how that would explain the same issue on my clone drive.
I'm also being exceedingly vigilante for any signs of disc issues, just in case the EFI warning is an issue.
Interestingly perhaps, I was using Illustrator CC at the time, and I've had experience (or rather a colleague has had) of Illustrator files causing the Finder to freeze, so I wouldn't be surprised if it was Adobe / Illustrator / CC related. I also know that the graphics card in this particular Mac pro is a little buggy, and I've had GPU-related kernel issues in the past, too.
Hopefully the problem won't resurface, but I'll keep this thread open for a while, just in case.
Thanks again Arthur.

Mac Mini shuts down without warning, doesn't want to re-boot again

My mini is only 3 months old. I upgraded to 2 gigs of Ram when I got it (saved about a hundred bucks). It seems to be overheating and shutting down, problem is it happens all the time. When I try to restart it, I must wait until it is cold to the touch otherwise it will lock-up and I have to manually shut it down again. I have tried raising the mini up a little to try and get some extra air underneath but no luck. Should I take it back/get it serviced?

Welcome to Apple Discussions!
Is it just coincidence that several people are finding this issue arise at this point in time or has an update affected it (not that I've updated anything on it recently other than installing the new version of Inquisitor for Safari).
It's just coincidental I think - and given you've not updated anything, it is therefore not an update-related issue. However, the way the G4 mini's cooling system is designed, it's entirely possible for many things to potentially contribute to escalating heat issues in the system. In the first instance, the systems tend to collect dust and debris inside and around the vents as a result of the way the airflow is directed, so cleaning can be helpful. A strong vacuum cleaner used around the vents at the base and on the back can remove a lot of material and help system cooling. There's also potential for the CPU heatsink to become dislodged if the system has been opened or subject to movement or vibration, or for the thermal paste between it and processor to degrade, reducing efficiency of the heatsink. In addition, there's a thermal pad squeezed between the underside of the logic board and the base of the casing, designed to help draw heat from the CPU and dissipate it that way. The pad can deteriorate - it's a service part so can be replaced. Add to that the possibility for the fan to fail, and for any combination of the above to occur, and you have a number of scenarios in which an otherwise healthy Mac mini can begin to show thermal problems.
In your situation, I'd start by cleaning the system out. If you've previously opened it, I'd say do so again and take some time to ensure that all dust and debris is removed - blowing through the system can be sufficient for that. Also check the heatsink is secure and that when running, the fan is actually spinning. If you haven't previously opened it and don't want to try, try the vacuum cleaner method on the vents to see if that helps.
If those steps don't help, then it becomes increasingly likely the system needs some service attention, and the thermal pad and paste become likely culprits.

Mac shuts down without warning after upgrade

I upgrade the OS last week and I have found that the computer shuts down at irregular moments. Are there any secrets out there that can get me through this?

See:
* http://kb.mozillazine.org/Firefox_crashes
* [[Firefox crashes]]
Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension as you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
See also http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)

Laptop keeps shutting down without warning because it thinks the battery is low, but it isn't.

My laptop is about 9 months old and recently it started to just shut down as if the battery were low. It is not low. It just did it now and the battery was at 80%. If I try to restart it it shows low battery and won't start. However, if I remove the battery and reinsert it, it starts up fine. Or, if I plug it in for a moment to start it up and then unplug it it works fine. The battery obviously still has plenty of juice left, but the computer is misreading it somehow. Although it still shows an accurate reading in the task bar. Any thoughts? Thank You.

UltimateBid,
Thanks for the update. I do not see anything on my end that talks about it, you can try to update the BIOS and see if that resolves the issue, otherwise I would recommend service possibly.
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Hello, I am running Mac os 10.6.8. It is shutting down without warning when I walk away from the computer for about 5 minutes. It happened twice. It was not asleep, i had to turn the computer back on...Any ideas...

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