Hi. I've downloaded the ios6 but now have decided not to install it. It's just sat there waiting to be installed. (on my main screen settings icon it has the little red update circle) will leaving it ready to download cause any problems? Help please!

Hi. I've downloaded ios6 to my iphone4s. I haven't installed it yet though, and don't think I want to now . Will leaving it cause issues?

Hi. My problem is slightly different. I've downloaded IOS6 to my ipad 2 but it could not install. It keeps saying that there is problem to install. Pls help

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HT1351 I have a apple ipod touch but recently I restored all the settings, as well as the applications. But now I am not able to add songs to it. There is blank screen that shows the symbol like to connect to itunes first. I'm not able to use that... Plea

I have a apple ipod touch but recently I restored all the settings, as well as the applications. But now I am not able to add songs to it. There is blank screen that shows the symbol like to connect to itunes first. I'm not able to use that... Please help

The iPod's firmware is corrupt. You'll need to restore it again in iTunes. If necessary, place the iPod in recovery mode for iTunes to recognize the device. Use the instructions in this Apple support document to walk you through the process of placing the iPod Touch into recovery mode.
iOS: Unable to update or restore
B-rock

I see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder

i see that i have a problem after installing my new hard drive on my macbook pro mid 2009 version. I put a new hard drive, with all of my information from my old drive installed on it, into the computer. but now have the blinking question mark folder. I see that it means that it isn't reading the new hard drive.
did i miss a step between transferring all of my information from my old hard drive to the new hard drive and installing the new hard drive into the computer. I believe that i installed properly. it was quite easy.
thanks for your help

It means there is no bootable system on the drive. If you still have access to the old drive, then I suggest you boot from it then clone it to the new internal drive. Use OPTION boot to boot from the Recovery HD on the old drive:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     1. Select Disk Utility from the main menu then press the Continue
         button.
     2. Select the destination volume from the left side list.
     3. Click on the Restore tab in the DU main window.
     4. Select the destination volume from the left side list and drag it
         to the Destination entry field.
     5. Select the source volume from the left side list and drag it to
         the Source entry field.
     6. Double-check you got it right, then click on the Restore button.
Source means the external old drive. Destination means the new internal drive.

I restored the iPhone, but now I can not activate it.

Good afternoon. I tied my iPhone to the general account, of it changed the password. I restored the iPhone, but now I can not activate it. Help please. Just in case, I left my IMEI.
<Edited By Host>

Hi there TheOxxframe,
You may find the troubleshooting steps in the article below helpful.
Get help activating your iPhone
http://support.apple.com/kb/ts3424
-Griff W.

I can,t get to my email account.I have in the past, but now I can not.

When I first downloaded Firefox, I thought it was great, fassssst.It still is. But now I can not get into my Gmail account, I could at ,first but not now. Whats up with this?

Can you log in to other Google services, or none of them?
https://accounts.google.com/ServiceLogin
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove your google.com cookies (save any pending work first, if applicable) using either of these. While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

Downloaded Latest Itunes but now it does not open at all, with no error msg

I have downloaded the latest version of iTunes for my Laptop. I have recently moved my internet to my laptop so i have been updating software for the past two days.
However, when the download of Itunes is finish i can not open it. There is no error message at all, it just does not open, it just begins to load with the 'hourglass' waiting symbol and then stops. I can't open it at all.
I am runnin on Windows XP and had no previous trouble with the older version of iTunes. I am now regretting that i even updated. Any help would be greatly appreciated.
Thank you.
Claudia.

I had exactl the same problem, it drove me crazy for about one week. Actually both 7.1.1 and any 6.x version didn't want to install on my PC.
7.1.1 just downloaded ok and than after running it terminated with no message and no action.
I tried almost everything: from manually removing all WinXP Registry entries to checking the entrire Win installation.
I also tried to download itunes from a different PC, but again same result.
Finally, I gave it a try to download iTunes from a different web site and... everything worked flawlessy!!
The only conclusion I came to is a possible issue between my network/firewall/ISP settings and Apple download services.. very hard to justify in real world but I can't think of anything else.
So my advice is to look for another web site hosting iTunes for donwload and give it a try!
Good luck
Diego

Will upgrading to Office 2007 SP2 cause any problems with syncing?

I've got to figure this question has been addressed somewhere, but searching for "2007 sp2" found no topics...
So Microsoft's got Office 2007 SP2 available for download now. One of the highlighted changes is speedier Outlook performance which I'm anxious to experience. But I've had issues when I initially synced my iPhone to Outlook and then again when I upgraded to the latest iTunes s/w. Not looking forward to dealing with that again.
Is Office 2007 SP2 officially supported for syncing with the iPhone? If not yet, when & how will users be notified? What experience have people had that upgraded to SP2?

EDG55 wrote:
Is Office 2007 SP2 officially supported for syncing with the iPhone? If not yet, when & how will users be notified? What experience have people had that upgraded to SP2?
If the documentation doesn't say it is officially supported, then it's not officially supported. As for when, no one here will know--none of us work for Apple. The documentation will probably be modified once stability has been confirmed (or once issues are discovered).
~Lyssa

I dowloaded the iOS 6 but now I am not seeing my Whatsapp Contacts. How do I get my contacts again.

I dowloaded the iOS 6 but now I am not seeing my Whatsapp Contacts.
How can I get my contacts again on Whatsapp?

Goto Settings-Privacy-contacts. Turn on Whatsapp if it's OFF. YOu might have clicked do not allow contacts when downloaded OS6, I did the same thing. Then goto favorites in whatsapp and REFRESH. Contacts in chat and fav come right back

TS3694 Upgrading my iPad2 to iOS6 seems to have worked but now have a 3014 error message, have tried following the support advice but seem to be going round in circles.

Upgrading my iPad2 to iOS6 seems to have worked but now have a 3014 error message, have tried following the support advice but seem to be going round in circles and can't see what is wrong.
iPod linked to my MacBook which is upto date and running Mountain Lion
Noted that my wi-fi here is very slow, could that be an issue?

From 3rd link below.
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    1.    Install the latest version of iTunes.
    2.    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    3.    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    4.    Try to restore from another known-good computer and network.
    5.    If the errors persist on another computer, the device may need service.
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

HT1212 my kid brother entered the wrong pin on my ipad and now it is disabled and i was told to connect tt itunes for restore but every time i do that it tells me to update the ios but i have downloaded the new ios 7 on my ipad 2 and i also have the soft

my kid brother entered the wrong pin on my ipad and now it is disabled and i was told to connect tt itunes for restore but every time i do that it tells me to update the ios but i have downloaded the new ios 7 on my ipad 2 and i also have the soft copy of the ios on my windows pc. please how can i reload my ipad

Try using recovery mode
Recovery mode - Support - Apple

I downloaded the recent Pages update but now I can not open some documents done last year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3

I downloaded the recent Pages update but now I can not open some documents done in the past year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3. Do I have to purchase an update of Pages?

You are not on Mountain Lion anymore, right? You are on Mavericks and have downloaded Pages 5 and then created docuemnts in it which can't be opened in Pages 09.
No, you don't have to buy a newer Pages but you have to be particular about which version you use.

I have updated both my iphone 4G and my husbands 4G with the nAew 5 update but now have his contacts on my phone and everytime he downloads an app it goes on my phone. How can I change this? Do I have to have two separate Apple ID's

I have updated both my iphone 4G and my husbands 4G with the nAew 5 update but now have his contacts on my phone and everytime he downloads an app it goes on my phone. How can I change this? Do I have to have two separate Apple ID's

Try this
http://support.apple.com/kb/ht1495
Hope it helps.

HT1689 I subscribe to my video podcasts but some of them either has a small red E next to them and won't download new content or some just doesn't download new content. I have been watching the Rachael Maddow video podcast for at least a month with no pro

I subscribe to my video podcasts but some of them either has a small red E next to them and won't download new content or some just doesn't download new content. I have been watching the Rachael Maddow video podcast for at least a month with no problems. Now suddenly it won't download the last nights show. I have read and followed all troubleshoot and cannot find a solution. I have unsubscribed and re-subscribed to no avail. Can someone help me with this problem?

keian27 wrote:
And now that my contract has expired, I have some options. Last weekend, I called Verizon again threatening to leave. The representative offered the same $75 rebate that was offered to me 6 months earlier. I even offered up one of my device upgrades in place of a network extender, but that deal was knocked down. And so now I’m left with the option to make a public spectacle out of this scenario and hope Verizon takes notice. Failing that, I’ll be forced to leave Verizon behind.
I don't understand. If having service in your home IS important to you and you already know Verizon's policy, why have you not instead started to search for carriers which cover your home? It seems a pretty easy decision to me, at least.

HT203421 i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this

i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this problem.

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.

I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them

I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them or get them out of my trash and they keep multiplying. And to make matters worse, I tried renaming them as pdf files thinking that might do the trick.

oh boy ! I'd ask you if you knew what kind of files they were or where they came from, but I don't think you could help me a bunch. Try going to the Utilities folder and running Disk Utilities. If you want to empty the Trash and it won't empty, go to the finder and choose "secure Empty trash". Worse case scenario-you may have to reinstall Snow Leopard, but I don't know what else to suggest. If you have a DVD of Snow Leopard, boot up from that, and reinstall the OS. This will not touch the stuff you have on your Hard Drive, then you can update from 10.6 to 10.6.8, otherwise Onyx? Maybe those files are part of the OS which needs them to keep running. if you hold down the Shift key on reboot, you can reboot in Safe mode and maybe you can take the files out of the trash that way
good luck
John B

Hi. I've downloaded the ios6 but now have decided not to install it. It's just sat there waiting to be installed. (on my main screen settings icon it has the little red update circle) will leaving it ready to download cause any problems? Help please!

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