Hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?

hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?

restore your app from the trash and then properly uninstall.
if that fails, CC desktop lists applications as "Up to Date" when not installed

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I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?

I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
I have Snow leopard on my computer, and I tried to do a hard restart as an article suggested, but it did not work. I also tried cleaning out the PRAM.
The only things I did last night:
-cleaned the history of Firefox out, including cookies
-let it unplugged all night
-plugged it back in the morning, it took a long time to figure itself out, but eventually the time was correct and I got on the internet for a bit
-shutdown the computer since I was going out and thought it would help the computer charge
-came back, tried to turn it on, and found that it would not go past the grey screen the apple on it and the spinning wheel even though I left it for 20 minutes or more
-tried turning it off and on to no avail

Before doing a reinstall, which may not be needed at this point,
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
Then Repair Permissions.
No need to report any Permissions errors........we all get them.
 DALE

I have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do

i have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do?

Doublechecking before proceeding. Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

I restored my iphone but now it will not power on fully. The Itunes plugin appears. I plug it in and restore as requested but the phone never restarts like it says it will. I have done this several times now but nothing. Suggestions?

I restored my iphone but now it will not power on fully. The Itunes plugin appears. I plug it in and restore as requested but the phone never restarts like it says it will. I have done this several times now but nothing. Suggestions?

Sounds like time to take it back to Apple for repair.
Allan

I took my iMac 2010 to a "Third Party" company to replace my hdd, they did, but now it will not boot. if i took this to the Apple store, how much would it cost to fix? if i buy my own SSD (£70) Thanks a LOT!

I took my iMac 2010 to a "Third Party" company to replace my hdd, they did, but now it will not boot. if i took this to the Apple store, how much would it cost to fix? if i buy my own SSD (£70) Thanks a LOT!

DewiRobbo wrote:
Well, this "third party" is going to put my old hdd back and not charge me any money (as he did not fix it) but i think its better off taking it to an AASP because i have a feeling Apple store will charge way too much.
The way I read that comment – you seem to suggest the Mac was broken before the third party replaced the disk - is that the case or was it working before the HD was replaced?
Since the Mac is out of warranty you will have to pay for any repairs wherever you take it. Authorised Apple service centres will be able to get parts whereas any non certified technicians will have to use 'grey market' parts since Apple will not sell parts to the public. These may be reconditioned or not official parts - it's a risk to use them. Visit the Apple store & ask them - there is no point in lying about it being handled by a third party. An Apple tech may be able to tell when they open the case, depending on how meticulous your third party was.
If you are handy with a screwdriver & have tools and a lot of patience you could use a guide on iFixit.com, but there is no indication of why this Mac not booting up.
It could be that the disk is not formatted correctly.
Are you sure the tech copied an OS onto the disk? Did they install the OS for you or did they clone the old disk?
Can you boot from a backup disk or from an install disk? Does the disk appear in Disk Utility when booted from another OS (either the installer or a backup).
'Not booting' can mean so many things, what does booting do exactly? Grey screen, black screen, any noises or tones, any signs of life at all…?
If you look at the iFixit guides you will see many fiddly connectors, if the tech failed to hook them all back up it could explain the failure, or perhaps you just have a disk that is 'dead on arrival' - sometimes that happens. A properly trained technician should be able to figure that one out.

I have installed max os x Lion on my MacBook pro, but now safari Will not open any internet pages

I have installed mountain Lion on my MacBook pro , but now safari Will not open any internet pages??

Try this:
1. Go to Safari > Preferences > Extensions
Disable any extensions.
Restart Safari and test. If that doesn't work, try this:
2. Create a new location and renew the DHCP lease. See here for the procedure:
http://osxdaily.com/2012/08/02/fix-os-x-mountain-lion-wireless-connection-proble ms/

Tried downloading Mavericks this morning and it froze. I deleted where it started the download and I tried to restart it but now it will not let me start the download. just wants to go to install but there is nothing there to install.

Tried downloading Mavericks this morning and it froze. I deleted where it started the download and I tried to restart it but now it will not let me start the download. just wants to go to install but there is nothing there to install.

Hello Curtis,
Thank you for the details of the issue you are experiencing when trying to downlaod Mavericks. I recommend emptying your trash and restarting your computer. Once you have done that, navigat the the Purchased tab of the Mac App Store and try downloading Mavericks again:
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Thank you for using Apple Support Communities.
Best,
Sheila M.

Is there any way that I can put the 600 songs that are stored on my old PC onto my new PC? My iPod has the 600 songs on it but my iTunes will not let me add the songs onto the iTunes on the new computer.

Is there any way that I can put the 600 songs that are stored on my old PC onto my new PC? My iPod has the 600 songs on it but my iTunes will not let me add the songs onto the iTunes on the new computer.

Yes.
You should have copied everything from the old computer to the new one.
Type "move itunes library" into the google search bar

TS3212 Just attempted to download current update of Itunes into my HP windows 7 computer. I've never had trouble before but now it will not run. Runtime Error R6034 an app has make an attempt to load the C runtime library incorrectly. Itunes Error 7

Just attempted to download current update of Itunes into my HP computer with Windows 7. I've never had trouble before but now it will not run. Runtime Error R6034 an app has make an attempt to load the C runtime library incorrectly. Itunes Error 7

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99714)

I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do?

I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do? I'm using a fresh install of windows 8.1

What exactly means "will not accept"?

I DONT KNOW WHAT TO DO!!!!!!!!! my ipohone die and i placed it on the charger to charge and my screen will not come up its black. i tried to restore it but my phone will not come on what do i do

I DONT KNOW WHAT TO DO!!!!!!!!! my ipohone die and i placed it on the charger to charge and my screen will not come up its black. i tried to restore it but my phone will not come on what do i do

i did the apple sign came on as white and my screen had white around the edges i retored it and afterwards my phone is vibrating nonstop on the USB cored while still pluged to my pc

There was as error when i tried to update my itunes. I am trying to reinstall but now i get an error message saying to verify if I am able to have apple mobile service. How do i do that?

There was as error when i tried to update my itunes. I am trying to reinstall but now i get an error message saying to verify if I am able to have apple mobile service. How do i do that?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

What happens when the iPod is plugged in? anything? any errors?
Why is 50GB of music gone? All music should exist on the computer. Only a fool would rely on a single device which could easily be lost or stolen to store their content on.

I have reset my iphone attempting to download new software - but now it will not link up to my computer, i have reset my iphone attempting to download new software - but now it will not link up to my computer

i have reset my iphone attempting to download new software - but now it will not link up to my computer, i have reset my iphone attempting to download new software - but now it will not link up to my computer

And what would that be before I or anyone else wastes their time and yours providing options you have already tried without any change?
If you have tried all troubleshooting steps providing by Apple, call AppleCare or make an appointment an an Apple store if there is one nearby. You have no other option.

I deauthorized all my computers, but now it will not allow me to authorize my new computer. My account states that I have 0 authorized machines.

I deauthorized all my computers, but now it will not allow me to authorize my new computer. My account states that I have 0 authorized machines.

Welcome to the Apple Community.
You can't (only) de-authorise computers you no longer have access to.
Your only option is to de-authorise all your computers and then re-authorise those you wish to be authorised. You can do this by logging into your account settings in iTunes on your computer (Store > View My ID) and selecting the option to de-authorise all.
Please note however, you are only permitted to do this once in each 12 month period, therefore you would be better de-authorising your computers before you lose access to them. you can do this from the 'Store' menu in iTunes.

Hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?

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