I have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do

i have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do?

Doublechecking before proceeding. Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

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I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?

I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
I have Snow leopard on my computer, and I tried to do a hard restart as an article suggested, but it did not work. I also tried cleaning out the PRAM.
The only things I did last night:
-cleaned the history of Firefox out, including cookies
-let it unplugged all night
-plugged it back in the morning, it took a long time to figure itself out, but eventually the time was correct and I got on the internet for a bit
-shutdown the computer since I was going out and thought it would help the computer charge
-came back, tried to turn it on, and found that it would not go past the grey screen the apple on it and the spinning wheel even though I left it for 20 minutes or more
-tried turning it off and on to no avail

Before doing a reinstall, which may not be needed at this point,
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
Then Repair Permissions.
No need to report any Permissions errors........we all get them.
 DALE

When i open my itunes store, it says secure link to itunes failed and it doesnt load up, what seems to be the problem here? appreciate all the help i can get, thanks! :)

When i open my itunes store, it says secure link to itunes failed and it doesnt load up, what seems to be the problem here? appreciate all the help i can get, thanks!

Yes, provided all the media is inside the iTunes Media folder, which is in turn inside the main iTunes folder (which is the standard arrangement) you should be able to move the iTunes folder from <User's Music> to any other path and shift-start-Tunes (option-start-iTunes on a Mac) to reconnect to it.
If the media folder has split out to another drive in the past, or media is stored outside of the iTunes Media folder, then things get a bit more complicated. I can go into details should it be necessary.
tt2

HT202157 I updated my apple tv and now it will not connect to the internet

please HELP me make my appple tv work again. I have done the most recient update on it and now it will not connect to the internet :/

    1.    First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
    2.    If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings).You should also try restarting your router.
    3.    If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

My wireless internet is working with all of my other devices but my imac will not connect to the network?

Can anyone help? My wireless connection is working on both my iphone4S and my ipad2, but my Imac will not connect to the network.

First run Software Update to make sure your iMac is up-to-date.
Even though things are working OK on other devices there may still be issues with your modem or router so it's best to start there. Locate the manuals on both devices and reset each. Do the modem first then the router. Next make sure the router has up-to-date firmware. If the problem continues after updating resetting and updating both devices then download and install iStumbler and let it run for about 30 minutes. iStumbler will scan your area for the Wi-Fi networks being used, pay attention to the channels each network is set to. Most routers are pre-set to channels 5 or 6 and if you are in a congested area and all the routers are set for channel 5 or 6 then you can see where there might be a problem. Set your router's channel to one not being used in your area, you have at least 14 channels to choose from. Also check to see if your router is using 802.11n, if it's not then it would be wise to upgrade the router to a faster device.
Next is if you are still having issues the problem could be your ISP's DNS settings. If you want to learn about DNS please read CNET's DNS Article and MacWorld's DNS Troubleshooting . Then use the instructions below to reset the DNS settings:
1. System preferences
2. Network
3. Click Advanced
4. Click DNS tab
5. Click + sign
6. Add 208.67.222.222
7. Click + sign
8. Add 208.67.220.220
9. Click OK.
10. Exit System Preferences

I was going to upgrade from 10.6.8 to mavericks 10.9.2, but the installer program notified me stating my appleworks 6 app will not run on the new set up. is there a procedure to keep or switch my documents in order to obtain the mavericks upgrade?

i was going to upgrade from 10.6.8 to mavericks 10.9.2, but the installer program notified me stating my appleworks 6 app will not run on the new set up. is there a procedure to keep or switch my documents in order to obtain the mavericks upgrade?

I can't say personally since I never used AW, but see if these articles help:
http://www.macworld.com/article/1166370/open_old_docs.html
http://www.cultofmac.com/248546/convert-system-os-9-appleworks-6-files-to-os-x-p ages-files-os-x-tips/
I suggest that you clone your current drive with 10.6.8 to an external drive. If you have any issues after upgrading to Mavericks, you can boot back into 10.6.8.
Both of these applications can be used to create a clone. If you need help creating your clone, let us know.
SuperDuper! http://www.shirt-pocket.com/
CCC http://www.bombich.com/download.html

I deauthorized all my computers, but now it will not allow me to authorize my new computer. My account states that I have 0 authorized machines.

I deauthorized all my computers, but now it will not allow me to authorize my new computer. My account states that I have 0 authorized machines.

Welcome to the Apple Community.
You can't (only) de-authorise computers you no longer have access to.
Your only option is to de-authorise all your computers and then re-authorise those you wish to be authorised. You can do this by logging into your account settings in iTunes on your computer (Store > View My ID) and selecting the option to de-authorise all.
Please note however, you are only permitted to do this once in each 12 month period, therefore you would be better de-authorising your computers before you lose access to them. you can do this from the 'Store' menu in iTunes.

I have installed max os x Lion on my MacBook pro, but now safari Will not open any internet pages

I have installed mountain Lion on my MacBook pro , but now safari Will not open any internet pages??

Try this:
1. Go to Safari > Preferences > Extensions
Disable any extensions.
Restart Safari and test. If that doesn't work, try this:
2. Create a new location and renew the DHCP lease. See here for the procedure:
http://osxdaily.com/2012/08/02/fix-os-x-mountain-lion-wireless-connection-proble ms/

I have upgraded my Itunes to a Windows 8 Computer but now movies will not upload to my video ipod

Hi, Firstly thanks for clicking on to read this!!
I have been using an oldish computer for years for my Itunes, and having just purchased a Samsung touch screen computer with Windows 8 I have transfered all my Itunes over to the new computer.
All the music works fine and I have it all stored on a Passport usb drive to avoid 'clogging' up the new computer.
HOWEVER non of my videos or movies will now Sync to my video ipod. I just get the following message... "The videos were not copied to the ipod because they can not be played on this ipod".
I have already tried the following...
1) Not using the Passport and importing it all on to the computer hard drive....... Same message comes up.
2) Highlighting the TV shows and movies and going to file 'create ipod version' ... but this is greyed out and can not be selected.
I have tried re-downloading TV shows on the new computer however that will take AGES!!! (slow connection from Itunes when re-downloading ... 1 episode of bones takes about 4 hours and I have about 50 different series of various shows)... They did however sync to the ipod.
If I re-plug my ipod into the old computer and use my itunes though the passport again IT DOES WORK AND EVERY THING SYNCS!!!... thus I dont think the actual Ipod is faulty!!!!
Is this just an update that Apple are dragging their feet with (or not even bothering with).
Thanks for any advice or help you may be able to offer me.
Andy

There's no reason that upgrading from Lion to Mountain Lion would make this application work. I've looked up Music PadPro. I don't know much about it, but it looks pretty old. Here are the requirements:
Macintosh G4 or higher processor running Mac OS X Version 10.2.6 (minimum),
Mac OS X Version 10.3.2 (recommended), or Mac OS X Version 10.4.2.
Looking at that, I would guess that the application would require a PowerPC processor. After the release of the Intel machines back in 2006, Apple included something called Rosetta within OS X. This allowed programs developed for the older architecture (PowerPC) to run on the newer Intel machines. The reason for this was to give developers some time to upgrade their applications to run natively on Intel processors. It was only with the introduction of Lion that Apple pulled Rosetta from their OS. They had basically given developers about five years to upgrade their applications. Unfortunately, in your case, the developer went belly up. You can always install an older version of the OS on either a separate partition or an external drive and you can run your program from there.

TS1398 I installed the iOS 6 update for my ipad 3, now it will not connect to the internet. Has this happened to anyone else?

Actually I cannot access my home wifi from my laptop or cell anymore either.
I reset the modem and router about 10 times and called my ISP who said there's no problem on their end.
I've tried everything I can think of. Any advice?

Make Sure iOS is updated to the latest version
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings
If that doesn't work, then update iTunes on computer, backup device to iTunes, then restore the device.
iTunes: Backing up and Restoring iOS software
http://support.apple.com/kb/HT1414?viewlocale=en_US

My iPhone 4S will not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

My iPhone will
not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

Try resetting your network settings.
Settings>Genenal>Reset>Reset Network Settings.

Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell computer w/ windows 7 with minimal programs installed

Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a nItunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell, windows 7 ultimate, no virus or firewall programs installed.

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

I have bought the wireless keyboard for my iPad. I was working for a day but now the power light won't stay on and as such won't connect to the iPad. I have changed the batteries but still no difference.

I have bought the wireless keyboard for my iPad. I was working for a day but now the power light won't stay on and as such won't connect to the iPad. I have changed the batteries but still no difference.

Not knowing which wireless keyboard you bought, it is difficult to be specific. but ...
it is quite normal for the keyboard's power light not to stay on - it is a way of conserving battery power.
Try this:
turn you keyboard off
on your iPad go to Settings > Bluetooth
if your keyboard is listed under Devices, then touch the little blue i to its right and choose Forget this Device
now reset your iPad: hold both the Home and Power buttons down for about 10 seconds until the Apple logo appears, let go promptly when the Apple logo appears and wait another 30 seconds for your iPad to turn itself on
After your iPad is back on again go back to Settings > Bluetooth
now turn your keyboard back on and see if it appeard under Now Discoverable
if it doesn't read your keyboard guide to figure out how to put it into Discovery mode
touch the listing for your keyboard under Now Discoverable, it should now appear under Devices
touch the listing for you keyboard under Devices, and choose to pair with it.

TS1492 When I go to iTunes and then check for updates. I can not do this action due to the fact iTunes will not connect to the internet although the internet is working just fine, what do I do to fix this issue? Apparently I am currently using iTunes 7.0.

When I go to iTunes and then check for updates. I can not do this action due to the fact iTunes will not connect to the internet although the internet is working just fine, what do I do to fix this issue? Apparently I am currently using iTunes 7.0.

If you're really using iTunes 7.0 you are very far behind the current version - maybe it is trying to connect to a decomissioned server. In fact I am kind of surprised it will run on a Macbook Air. Are you sure you are running iTunes 7?

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection

As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues.

I have an ipad 2 the itunes program worked fine at first but now it will not connect to the store. it says 'secure link to itune store failed' i have uninstalled it and reinstalled it. what do i do

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