I deauthorized all my computers, but now it will not allow me to authorize my new computer. My account states that I have 0 authorized machines.
I deauthorized all my computers, but now it will not allow me to authorize my new computer. My account states that I have 0 authorized machines.
Welcome to the Apple Community.
You can't (only) de-authorise computers you no longer have access to.
Your only option is to de-authorise all your computers and then re-authorise those you wish to be authorised. You can do this by logging into your account settings in iTunes on your computer (Store > View My ID) and selecting the option to de-authorise all.
Please note however, you are only permitted to do this once in each 12 month period, therefore you would be better de-authorising your computers before you lose access to them. you can do this from the 'Store' menu in iTunes.
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hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?
restore your app from the trash and then properly uninstall.
if that fails, CC desktop lists applications as "Up to Date" when not installed -
My old computer crashed. I got new one. Downloaded itunes. I was having problem with itunes and it saying wont authorize this new notebook. After reading suggestions, I deauthorized all computers thinking it would be easy to then individually authorize. BUT i see no authorize options in my account info. HELP~ Thank you
If you're running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If you're running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(83326) -
Pretty much, it keeps giving me the error message..."Unable to complete back up due to Iphone refusing the request." HELP!!
Did you try to delete the latest backup from the list in iTunes/Edit/Preferences/Devices?
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please help me figure out how to get this mac updated so I can purchase OS X LION
If your processor is PowerPC instead of Intel, you cannot upgrade beyond Leopard (10.5).
If it is Intel, you cannot download SL, but must buy a DVD from 1-800-MY-APPLE for $19. Same number can be used after SL is installed to buy a download code to be used in App Store to download Lion.
SL requires 1 GB RAM, though more is better.
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iPhone 4 power button stuck, I used to be able to use it I just had to push hard, but now it will not even work at all. HELP!!!!
You will have to get it serviced.
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I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!
What happens when the iPod is plugged in? anything? any errors?
Why is 50GB of music gone? All music should exist on the computer. Only a fool would rely on a single device which could easily be lost or stolen to store their content on. -
I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
I have Snow leopard on my computer, and I tried to do a hard restart as an article suggested, but it did not work. I also tried cleaning out the PRAM.
The only things I did last night:
-cleaned the history of Firefox out, including cookies
-let it unplugged all night
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-shutdown the computer since I was going out and thought it would help the computer charge
-came back, tried to turn it on, and found that it would not go past the grey screen the apple on it and the spinning wheel even though I left it for 20 minutes or more
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Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
Then Repair Permissions.
No need to report any Permissions errors........we all get them.
DALE -
Just attempted to download current update of Itunes into my HP computer with Windows 7. I've never had trouble before but now it will not run. Runtime Error R6034 an app has make an attempt to load the C runtime library incorrectly. Itunes Error 7
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99714) -
i have reset my iphone attempting to download new software - but now it will not link up to my computer, i have reset my iphone attempting to download new software - but now it will not link up to my computer
And what would that be before I or anyone else wastes their time and yours providing options you have already tried without any change?
If you have tried all troubleshooting steps providing by Apple, call AppleCare or make an appointment an an Apple store if there is one nearby. You have no other option. -
I took my iMac 2010 to a "Third Party" company to replace my hdd, they did, but now it will not boot. if i took this to the Apple store, how much would it cost to fix? if i buy my own SSD (£70) Thanks a LOT!
DewiRobbo wrote:
Well, this "third party" is going to put my old hdd back and not charge me any money (as he did not fix it) but i think its better off taking it to an AASP because i have a feeling Apple store will charge way too much.
The way I read that comment – you seem to suggest the Mac was broken before the third party replaced the disk - is that the case or was it working before the HD was replaced?
Since the Mac is out of warranty you will have to pay for any repairs wherever you take it. Authorised Apple service centres will be able to get parts whereas any non certified technicians will have to use 'grey market' parts since Apple will not sell parts to the public. These may be reconditioned or not official parts - it's a risk to use them. Visit the Apple store & ask them - there is no point in lying about it being handled by a third party. An Apple tech may be able to tell when they open the case, depending on how meticulous your third party was.
If you are handy with a screwdriver & have tools and a lot of patience you could use a guide on iFixit.com, but there is no indication of why this Mac not booting up.
It could be that the disk is not formatted correctly.
Are you sure the tech copied an OS onto the disk? Did they install the OS for you or did they clone the old disk?
Can you boot from a backup disk or from an install disk? Does the disk appear in Disk Utility when booted from another OS (either the installer or a backup).
'Not booting' can mean so many things, what does booting do exactly? Grey screen, black screen, any noises or tones, any signs of life at all…?
If you look at the iFixit guides you will see many fiddly connectors, if the tech failed to hook them all back up it could explain the failure, or perhaps you just have a disk that is 'dead on arrival' - sometimes that happens. A properly trained technician should be able to figure that one out. -
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Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."
Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi I've just synced my iPhone 5 to my dad's computer to get an album I downloaded on there and it wiped my phone of all of the music and now it will not allow me to get it back how do I get my songs back because every time I comes up with I have to wait 63 days to get it back
You might have better luck in the iPhone community. I'll ask the hosts to relocate your post.
iPhone community
Have you tried syncing the iPhone to your computer and restoring from the backup to see if you can get your other songs back? If you purchased the new album with your Apple ID, you should be able to download it to your computer to sync. -
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What exactly means "will not accept"?
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