Hi, my photoshop elements 12.0 had been working fine for severeal months on my PC (Win8.1 64-Bit). Since a few days it crashes right after the start. In the Windows event viewer I found following messages:
Name der fehlerhaften Anwendung: PhotoshopElementsOrganizer.exe, Version: 12.0.0.0, Zeitstempel: 0x5314d4d4
Name des fehlerhaften Moduls: MSVCR100.dll, Version: 10.0.30319.1, Zeitstempel: 0x4ba1dbbe
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00002357
ID des fehlerhaften Prozesses: 0x1a30
Startzeit der fehlerhaften Anwendung: 0x01d06594ad77b481
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe
Pfad des fehlerhaften Moduls: C:\Program Files (x86)\Adobe\Elements 12 Organizer\MSVCR100.dll
Berichtskennung: f21b3990-d187-11e4-82f5-448a5b82d1a6
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Any hints how to solve this issue are welcome!
Ah, I was able to delete it that time. You're right, it was just a matter of timing.
Sadly, the problem persists-- after deleting the preferences file, I opened up a picture and tried to add text with the text tool, and Photoshop crashed again.
Edit: Okay, I tried to reset the text tool, but Photoshop crashes before I can reset it (basically, right after I click). I tried resetting all the tools, but that didn't work. I also held shift to start without third-party tools, but there was no change. Pretty sure I don't have any third-party tools installed, unless they were bundled with Photoshop.
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