Hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me

hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

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I have an iphone 4s, when i make a call i can hear them but they cant hear me so i have to put it on loud speaker

i have an iphone 4s, when i make a call i can hear them but they cant hear me so i have to put it on loud speaker

Hi gallimore1998,
It sounds like you may be having an issue with one of the microphones on your iPhone. Here is an article that will help you address this:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

When i facetime someone, I can hear them but they cant hear me. What should I do?

When i facetime someone, I can hear them but they cant hear me. What should I do?

Hi 196000,
Welcome to the Support Communities!
The following article offers some troubleshooting steps for this issue:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Cheers,
- Judy

TS4185 When I make a call all of a sudden they cannot hear me? I am not muted so it should work. I can hear them but they cannot hear me...What should I do?

How can I make the other person hear me...I can hear them but they cannot hear me am not muted what can I do????

Hello mary beth 1955,
The article linked below provides some useful troubleshooting steps that can help restore functionality to your iPhone's microphone.
iPhone: Microphone issues
http://support.apple.com/kb/TS5183
Cheers,
Allen

TS3367 when i facetime anyone i can hear them but they cannot hear me?

when i facetime anyone i can hear them but they cannot hear me?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
I saw one post where a user said dust got inside the small microphone hole. Using a vacuum cleaner removed the dust and restored the audio.
 Cheers, Tom

HT201412 My 4s is not picking up phone signal I do not no how to sort this out I have tried resetting it and its not working still I do receive messages and can send them but can not call as it just says call fail

My 4s is not picking up phone signal I do not no how to sort this out I have tried resetting it and its not working still I do receive messages and can send them but can not call as it just says call fail

Try resseting the network settings in settings>general then go to reset a the bottom.
Then reset NETWORK settings.

I found my old ipod and i forgot the passcode. It doesnt have an home button so i dont know how to put it in recovery mode so i can restore it. Ive been using the assisted touch method. But what should i do to put it in recovery mode

i found my old ipod and i forgot the passcode. It doesnt have an home button so i dont know how to put it in recovery mode so i can restore it. Ive been using the assisted touch method. But what should i do to put it in recovery mode so i can restore it.

Use this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode

TS3406 when i call someone i can hear them but they cant hear me.viber and facetime perfect?

when i call someone i can hear them perfectly, they cannot hear me. facetime and viber ssuld perfect??

Hi micheleforde!
I have an article for you here that will help you troubleshoot this issue:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

Whenever someone calls me i can hear them but they cant hear me

most of the time when i receive a call i am able to hear the person on the other side but they cannot hear me at all. Restarting the phone used to solve the problem...but now even that doesnt work... help!!!

hey i had the same problem, look and i fixed it just slightly tighten the 2 screws on the bottom of the phone with the tip of the knife or a small screw driver!! and now my phone works perfectly
guys it really worked trust me

Why can't I hear the sound on a wmv file someone sent me?

I can't hear the sound when playing a wmv file. Anyone know how to fix this?

I would use VLC - http://www.videolan.org/vlc/download-macosx.html.
Good luck,
Clinton

My iPhone 3G can make calls and i can hear them but they cant hear me......

I just got my iPhone 3G yesterday and when I make calls, that person can talk to me and I can hear them, but when I talk they cant hear me. It has nothing to do with the mute button though. But if I use the headset or a bluetooth device I can talk to that person. How can I Use the phone itself without a headset or bluetooth. HELP ME PLEASEEEE!

Sorry to bump a really old thread, I'm a bit behind the times considering I just got my iPhone on Monday so please excuse...
I'm having the same exact problem with my new iPhone but I bought mine at an AT&T store, can I still take it to the Genius bar to be replaced?
I dread going to the AT&T store like no other, but all of the LA and OC area Apple stores had been out of the 8g iPhone for days and I couldn't wait any longer to get one. I'm hoping this doesn't mean I have to take it there...
Thanks in advance

No outbound sound on skype i can hear them but they cant hear me

I have a satellite l505-s6946 laptop ,skype will only let me hear them they cant hear me ,windows 7

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. If this fails and your model has a removable battery, then you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works. If your model does not have a removable battery, substitute holding the up/down arrow keys until the device fully shuts down.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

We can hear/see them but they cannot hear/see us

We are a Cisco shop and using Polycom
Brand: Polycom
Software Version:Release 7.5 - 29 Sep 2003
I know it is pretty old but that is what all our sites are using.
We have connected up this unit to use IP and are connecting to other sites.
We can always see and hear them but all they see is a blue screen with name of the unit on it and they also cannot hear us. We have done a series of test,
dial tone
loop back test which has come back ok.
The strange thing is that another newer Polycom using is able to connect to these same sites and both was see/hear are ok. We are using the same WAN pipe.
No gateway, This is a point to point test just using the WAN Link.
Please help? What else can I do to troubleshot this and get it working?
Thanks

Hi.
I'm sorry to hear you are having problems - and I haven't come across this issue before.
If you are seeing a preview of your own camera when you try to make a call, this suggests that your camera is being recognised by the TV. However, it's worth trying this too:
In Skype, go to SETTINGS and select CHANGE PICTURE, and then VIDEO SNAPSHOT. You should see a preview of your camera. If you can, then your camera is working - and you can exit back to the menu by pressing the RETURN key on the remote.
Next, on your CONTACTS screen, you should see a contact called ECHO / SOUND TEST SERVICE. Can you try calling this. You will hear a message, then after a few moment you will be asked to speak (just say a few words). Don't press any buttons - after a few seconds, you should hear your own message played back to you before the call ends.
If you hear your own message back, that shows that your camera is working - at least for audio.
If both of these work, then it doesn't look like it's a problem with the camera.
Try an audio call (voice call) with one of your Skype contacts, to see if you can hear them and they can hear you.
Again, if that works, then it points to a problem other than the camera.
Let me know how things go with these tests, and I'll try to help further.
Best wishes

Please help-cant add apps from ipod can buy them but they dont install

i have a ipod touch, but i cant get apps on my ipod if i buy them on there, i can pay for them but it wont install them. If plug it in to the comp they will normally go on, but i used to be able to get them straight from the ipod??

I would try:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next reset network settings on the iPod: Settings>General>Reset>Reset Network Settings.
- Next would be to restore the iPod. However, I would wait on that since maybe Apple is having a server problem.

Hi, my Hotmail and icloud mailboxes have disappeared underneath the menu bar. If I drag the screen down I can see them but they pop back up wheb I try to click on them. How do I fix this?

My mailboxes have disappered under the menu bar at the top of the screen. Ican see them if I drag the screen down but they pop back up when I try to click on them. How can I drag them down below the menu bar?

Well, in the end I contacted Apple and it was rather hit and miss but the problem was solved by deleteing the com.apple.mail.savedState file. It took them a bit of time to sort it out and I had to be promoted up the chain of support but it worked. Hope this is of use to others with the same problem,

Hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me

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