Horrible support never again.

I bought a toshiba L875 laptop, thought I made a wise decision buying toshiba and now I wish I choosed differently.
about a month after I bought the laptop it started having os issues, not sure why, I made the recovery disks when I got the laptop, so I tried to recover using their built in recovery, no go, so I tried the disks the recovery wizard made me when i first got the laptop.   no go FAILED on disk 3 with preinst17.swm and preinst18.swm apparently this is a known issue that toshiba hasnt even fixed themselfs.
Thinking buying the recovery disks from toshiba would do, I paid 30 bucks, got  the disks a week and a half later, ran them and again disk 3 same files failed, cant even copy them off the disk.
talked to support, they send out another set of disks, no go same fault...   Ok now im kinda upset system down now over 3 weeks, talk to them they wanted at first to charge me 40 bucks for the flash drive version of the recovery.... now pissed I paid 30 bucks for disks that dont work, and then they want me to pay 40.00 for a thumb drive that may not work.   Then support gets his manager to approve the thumbdrive for free and pay for express delivery so I can get it as soon as possible.   He stated they would rush it out priority overnight since I was leaving the country and needed my system up and running.
Well its now a week after I last talked to him and the tracking number they gave me shows the thumb drive was picked up by DHL for Priority shipping but then turned over to USPS for deliver, its been sitting in Gorgia for the past 3 days and hasnt moved... 
Yeah I will never buy another toshiba laptop ever, I will never recommend them to anyone ever.  how can you guys sell I product knowing the recovery doesnt work? and the recovery you guys sell doesnt work, there is a few threads in this forum that you guys stated its a known issue and you dont do anything about it.
My laptop has been useless for 1 month out of the 2 months I have had it.. all because their own recovery is faulty.

I had the same problem with it creating only 3 disks which locked up my computer when I tried a recovery. Called tech support and he had me try different things which all failed.  He set up a case number and said I would have to return it for repair.  They sent me a shipping box and prepaid address labels.  You must have got a lazy tech rep.  I have always got super spport from Toshiba.
The only way I will ever try a recovery on this L875D laptop is using "press the zero key on boot-up.

Similar Messages

  • Why i will never again buy a creative prod

    Hi,
    scince there is no company email-adress or subforum for criticism i post my issue here to see what other users think about that:
    Below is an email i wrote to the company:
    Dear Ladies and Gentleman,
    please let me explain to you why i will never again by a product of your company.
    It is not because of the product itself, it is the way you distribute your product.
    I recently bought a Zen Creative mp3-player, which really is a fine product.
    When i bought it online, the product description said "software only available for windows"
    which is ok with me, i dont use windows anymore, and i am used to reading this sentence.
    Ususally this only means "of course you can access the product with whatever operating system you prefer,
    but the software we ship out with the product works only on xyz" (xyz meaning windows in 99%)
    Then i tried to copy my music:
    It is not possible to read or write to the player using Linux as operating system.
    Please dont tell me that this would be difficult to write your software for linux,
    i am a software engineer developing for windows and linux and i know that this is trivial.
    2.
    Even worse, you designed the player in a way, that it is impossible to copy data to it WITHOUT
    your software. And no, this didnt show up in the product description. Scince your player is more or
    less just a usb-stick, there is - from a technical point of view - not a single reason why anybody would
    need a special software just to simply copy data to an usb-device.
    3.
    Now the worst of all: I still had a windows 2000 system on one of my computers, so i tried to install
    your software on the system. which of course failed scince your software can only be installed on windows xp.
    Again, for no technical reasons.
    This leads us to 2 questions:
    a) How much money did Microsoft pay you, that even people owning a legimitate windows 2000 licence are forced to buy windows xp?
    b) Let me guess: As soon as windows Vista is released your software only runs on windows vista, right?
    Please be also informed that i also sent letters describing the case to several german popular computer magazines, and hopefully
    they will publish my concern as an example of how impertinent a company can get.
    Regards,
    Timo RoessnerMessage Edited by tr on 2-26-200604:07 AM

    Tr,
    I am not a Creative employee but I do know a bit about Plays for Sure so I can reply a bit about that.
    ). Creative did not choose to limit the players to Windows XP. Creative chose to make the ZEN line Plays for Sure devices. Microsoft was the company that chose to limit Plays for Sure to Windows XP (and at one point they were saying there would be a 2000 and ME/98SE update but it never came out). By choosing Plays for Sure I am sure Creative was aware that they would be restricting to a Windows platform but Plays for Sure was the only standard being offered that has built in database and metadata support which the ZEN line all depended on. UMS (Uni'versal Mass Storage) does not have the features that allow for the internal system database to be updated during transfer (rather you have to update it following the transfer which is usually done at boot up which leads to very long boot times following uploads). Creative had been using a proprietary system (called the PDE driver) however that also was being critisised for not being uni'versal enough and requiring the disk to install the drivers (the ZEN Micro fixed that by adding a UMS data dri've feature which many used to store the CD on). The PDE system also did not support subscription tracks like PFS does.
    2) The system is in fact not at all like a USB stick. There is a database in the background that stores all of the metadata for the tracks to allow for the sorting and subscription/DRM support. There is a USB storage mode where you can make a portion of the dri've act like a data stick using UMS but it can't support music transfer due to the limitations of the UMS system. On Windows XP machines (with SP ) the player is plug and play with no need for special software (it works with Windows Media Player). It is only when you move outside of the specified system requirements that you lose the plug and play ability.
    3) Windows 2000 isn't supported by Plays for Sure. There are workarounds, but really this is a case of Microsoft not providing a driver. You may be a
    a) I suspect Creative paid a licensing fee to participate in PFS. I would take your complaints about PFS not supporting Windows 2000 to Microsoft as they are the company that runs that program.
    b) I doubt that Microsoft would remove PFS support from Windows XP. Such a move would be horrible but once again would not be the fault of Creative.
    One might fault Creative for supporting PFS, but even today it is the only standard available that offers the features it does. It also offers support to what accounts for a vast majority of Creative's targeted user base. I am sure Creative would love for it to be offered for 2000/ME/98SE but they don't develop the license.
    Jeremy

  • Re: Moved: Never Again

    I won't preorder again either. I also won't suggest anyone else pre-order because of this run around I'm getting.  I pre-ordered hoping to get my s4 in a timely convenient manner. It's unfair to see many others have their phone in hand while I still wait. I ordered prior to the in-store release date so I should have mine in the same amount of time as anyone off the street. It's unfair to make me wait. I ordered on the 22nd and it's the 30th.. I still wait.
    Also, it's ridiculous that no one can answer when pre-orders will be shipped. Answers are vague and scripted and forum moderators don't help.
    Never again, agreed.

    Hello Durantulafan35,
    Purchasing any digitally-delivered content should be a quick and easy process, so it's disheartening to learn of situations where this might not have been the case. I'd be frustrated too if I found myself in a similar situation, especially if I received multiple marketing messages while waiting for the item I purchased to arrive.
    In most situations, orders for digital content can be fulfilled in as little as 15 minutes. From time to time, however, additional processing may be required that can delay delivery up to four (4) hours. E-mail filters can also prevent timely delivery, even if customers are still receiving other communication from Best Buy. To help avoid these issues, customers are encouraged to add the @BestBuy.com domain to their safe senders list. Gmail users should also check their Promotions folder as these types of messages are often directed there instead of the primary inbox.
    That said, I've had the chance to review your account and believe I was able to pinpoint the reason why you haven't received your Destiny expansion pass code yet. Please make sure to check your private messages when you can by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • I am unable to download photos from iPhone 4, SD card and SLR camera to iPad 2 using apple accessories. It worked once and then never again. Any ideas ?

    I am unable to download photos from my iphone4 , SD card , SLR camera to my ipad2 using apple accessories , please help , it has worked once and then never again.

    Plumchunks-
    The only accessory I know of that can be used to transfer photos from a camera or SD card to the iPad, is the Apple Camera Connection Kit.  The kit consists of two adapters.  One has an SD card socket.  The other has a USB connector to connect directly to the camera.
    I do not think you can transfer photos from the iPhone to the iPad unless you first transfer them to a computer.  If you then transfer the photos to an SD card, they must have eight character names plus suffix and be stored in a DCIM folder, just as if they came from a camera.
    One thing you can try is to reboot the iPad.  Hold both the Home and Sleep buttons for several seconds until the Apple logo appears.  Ignore the "Slide to power off" arrow.  The iPad will restart after a couple of minutes.  Rebootting will not hurt anything and sometimes clears up mysterious problems.
    Fred

  • Dear Adobe.....  Please support FlashPaper again!  Useful product.

    If you don't want it standalone, then stick in in the Flash Programs, or maybe Dreamweaver also?
    Please....  I'm about to update to Windows 7 and I want to be able to use FlashPaper.  I'm scared the workaround won't work, especially if I'm on 64bit.
    Anyway, please support it again.  See FullBodyFit.com for the nice Thesis I display with FlashPaper.

    Bob / Adobe if your reading
    First , I feel I am getting good service from Adobe, as they turned around a version that supported my new camera with a new format in about a month and that was good.
    What do I expect?
    $10/ Month = $120/year, or $240 over the last 2 years..... AND if you read the small print it is actually $120, payed over 12 months, you MUST PAY the FULL $120 each year, it is not just $10.
    Unfortunately I expect as little as they can provide and keep me as a customer. That is the new model, right? Not customer first, but rather a service model like Comcast. Until customer leave you, no need to improve service. Keep churn (number of customer leaving, verse joining) to a reasonable level, and ARPU (average revenue per user) will remain.
    Do I need direct support? Well not if the community support helps first, no. If it does not, then yes, I think I do.
    Not a flame of you, but rather in the world of software developers bringing new products to market quick, the competition is rising, and to create customer loyalty and continue the $10/month should be of interest to Adobe, or their churn will increase. If I made money from my pictures, $10 would be peanuts, I do not, and $120/year to index, publish and edit is always under scrutiny.
    I am looking at open source alternative to PS LR CC when my contract is up (much like I review my Cell plan) to unlock me from the must pay to play. I will PROBABLY stay, as the value of the software with the support level out weighs the lack of features with better support in open source.... I will PROBABLY stay with CC verse perpetual licensing to get new features as the arrive, even though I use less than 20% of what is there now.
    just my 2 cents...

  • HP Laptops? Never again!

    Finally, I can draw a conclusion for myself and for you: If you contemplate buying a HP Laptop, don't. Not unless you have a very good reason that it must be from HP.
    Having witnessed several generations of HP Laptops I can rightfully say that if you can choose another Brand, choose Acer, Asus or possibly Samsung, not HP.
    Yes, HP Laptops work. And if you don't care about details and only about price/performance ratio, you are probably fine with the shiny producs which HP advertises. But if you are looking for mature, compatible, well-chosen and professional hardware, which allows you to go beyond running a 0815 graphics application and Microsoft Office you are better advised to avoid HP wherever possible.
    Want to use Linux? Don't buy a HP Laptop.
    Want to configure your computer to fit your needs? Don't buy a HP Laptop.
    Want a working BIOS? You surely don't want to buy HP then.
    Want to update your hardware? Better not buy HP?
    In all of those cases and many more you should stick to brands which don't use cheap, under-developed core components in favor of a bloated features. In particular, you want to save yourself the trouble of permanent hardware failures and poorly executed repairs.
    2011 HP limbs long behind its competitors, who offer flexibile, powerful BIOS, solid and mature hardware and well-balanced components. If these days the most impressive setting HP BIOS have to offer is setting the system clock and the boot order, even if you don't know what that means and what other options there *might* be, trust me, you want to keep away from HP laptops.
    These are things you won't see when looking at the specifications of laptops, boasting with speed and size. Quantity over quality, eventually, you will notice quality matters.
    PS: I want to note that this is not to be understood as a criticism of HP hardware in general. HP has, in more than one field, a long and successful history of creating high-end hardware. But laptops turn out just not to be HP's domain. At least not on a level that one would call "professional":
    This question was solved.
    View Solution.

    So, after having the screen replaced three times, I thought that things would work, after all. I even deemed myself lucky, because I had not been faced with the issues hundreds of other people on this forum say to have, such as overheating, errors on POST or complete failures
    Today, about two weeks after everything seemed to have gotten back to normal, the Wacom Touchscreen/Pen eventually died completely, from one minute to the next.
    Oh, the irony...
    I wonder what I will do once I run out of warranty. Is that what HP speculates on?
    I can nothing but reaffirm: HP Laptops? Never (again)!

  • Never Again Nokia ! - EPIC FAIL ¡

    The title says it all reason :
    I've purchased an n97 for nearly 30000 inr two years back - i know very well that its completely outdated and due to hardware restrictions - it wont ever be updated to anna or belle ¡ . But how come nokia expect me to suffer for their fallacy of putting a mere 128mb ram and 434 mhz processor on their flagship ? I envy these first gen s^3 devices - they've got 2 major updates !- anna /belle and now belle refresh is coming ! Not to count numerous minor updates too ! Why then were we left with pathetic firmware on our devices ! -we never wanted belle or anna atleast make the current one more usable !
    I've lost hope in you nokia ! Atleast if you have read numerous requests in here for doing something for s60v5 devices in here - you would not have done this to us !
    I pity myself for having bought your flagship and will never again do the mistake of buying a nokia ! Who knows even lumias may suffer the same fate when wp8 arrives !
    This is not only a single person expressing his anger here ! There are thousands behind me ! Fall nokia fall - YOU ARE AN 'EPIC FAIL' !

    thanks for the the reply -'adrianhughes' but i.ve clicked the contact us but a hell lot times from day one (since i bought my nokia) - it is utter useless ! And i do believe that users have the right to express their feelings here ! - not that it'll change anything ! - but to make sure that we dont give up without a fight !

  • Do essbasse ASO applications support never consolidate(^) operator?

    I do not want Tax Rate measure to be aggregated accross any entities, I have assigned never consolidate operator on this member. Though it is being rolled up to parent members across Enity dimension members.
    I few forum I have found that never consolidate operator(^) is not supported and there is no clear explanation on this.
    Do essbasse ASO applications support never consolidate(^) operator?
    Thanks
    Vijay

    There was a discussion on network54 and TimG did some testing on it.
    So to answer the question
    Can you add a member with ^ in ASO, yes you can add it.
    Will it behave like BSO ^ no it just behaves as "~". We might need a documentation update saying it won't work in ASO (How can never consolidate work on a consolidation cube!!!!)
    Regards
    Celvin
    http://www.orahyplabs.com

  • Never again!! The worst customer service!! Tech support etc..

    I purchased the note book mini for Rogers Wireless.  It has the built in rocket stick.. I signed a 3 yr contract and paid 100.00 for the mini.  I pay 48.56 a month for the wireless service. My note book was maybe 3 months old.  I came home for a long weekend to find the mini not working would not turn on and if it did turn on the screen was black.. After being on the phone with tech support for almost 3 hours they had me taking apart the mini doing things that i felt were not my job to do.. They then told me that they would send me a ups box to send it for repair. Oct 12 was when it was sent out.  Today is now the 26th of Oct.  I have been on the phone with customer 3 times since the 12..  I could not for the life of me understand their broken english I ask to be transferred to someone that knew what they were doing they could not even find any info on my case #.  They would just keep transfering me to other people then I would have to say the same thing over and over.  So today I spent 2.5 hrs on the phone with them again.  I was wondering why the status of my mini was that I owed them 359.00 for repair.  They had no idea why this was and that they would call me back,. I asked to speak to a supervisor and he told me that he is to busy to talk to me!!!! I was like are you kidding me..  HP is a JOKE.  so not only did I get f@#k on the mini I am in a 3 yr contract with the thing and it dose not even WORK...
    I will never ever ever buy an HP ever again..  Back to apple for me 

    Should of taken it back to Rodgers for an exchange.
    > Was your question answered? Mark it as an Accepted Solution!
    > See a great post? Click on the white star and give it a Kudos!

  • Horrible Customer Service! Never again will I purchase another Thinkpad!

    On 12/18/2009 I called the tech support regarding my hard-drive problem.  As it turned out, the new T61 hard-drive died.  (I wondered why?  How did they went from a T30 that would function for 7 years to less than 1 year?)  It turned out that I received a set of corrupted recovery CD set and the following happened: 
    1. The person I called on 1/2 never ordered the CD
    2. Tech support LIED about the progress and blamed on Microsoft when I called back on 1/8 and 1/9
    3. Called back again on 1/11 and the person basically asked everything and even repeated back my address
    4. Called back again today on 1/13 to check on my CD progress and was notified that my apartment # was never provided
    5. Customer service requested that I call UPS to provide them with the information
    6. UPS said I had to call IBM to clarify the problem/go and pick up the package myself
     At the end of the day...the story is I still am without a laptop since 12/18/2009 and customer service never once apologized for all of this mess!  I am going to make sure someone in Lenovo will be sent to type up my dissertation.  Since I lost hours of work trying to untangle the mess they've created. 

    I saw your post and have forwarded it to the right people to have it reviewed. You should hear back from someone shortly via private message on this forum.
    Keep an eye on the PM (Private Message) envelope at the top right corner of each page. When you see a number next to the grey envelope, click it. That's the way you'll be contacted.
    If you need to know how to post a private message
    click here
    Thanks.
    - I worked for HP.

  • Horrible G4, Horrible support!!

    My G4 has lost and crashed so many times. I think its the worst system I have ever used. I had a recalled battery for months and never recieved a notice about having a recall. I have had New logic board, Hard drive, Erase and re install 3x. Bought Office with an ex GF and when it crashed I lost that with no way of getting it again, The bar was NOT helpful or understanding. My F12 and eject keys wouldnt work so i brought it in for a fix and they said it had heavy water damage???
    Shelled out another 150$ for that, On top of having apple care.
    I brought it into MOA apple store for ANOTHER erase and re-Install (SPinning bar load-up) They later called me and said it was fixed. WHen i got home NOTHING was fixed same as it was before!!
    If i had 10$ for every hour Ive sat in that **** store I would be able to buy another MAC, Not only the countless hours of transport from work-school-home to the store. I wasted several hours in commute for the MOA incident and didnt even have my problem resolved.
    The most recent crash I was surfing the web and checking email and social networks the bottom right side was extremely HOT! it kept crashing with the black screen and freezing up. I took the battery out, let it cool off and sure enough the next day it just booted to a ? screen. I think all this is because of those faulty batterys.
    This is getting way to old as much money as this company makes they should either re-imburse me or set me up with a new MAC. The day i purchased my computer (for school) My bill totalled 4,800 with software, ipods, mac, etc.
    I have been trying to get my father to purchase one for home because they CAN be very user friendly (when they work).
    He called customer support a couple crashes ago and he suggested they fix this problem and replace it (like good ALL good companies do!) and the support guy said "oh you want a new one, well just buy it" - Are you effen kidding me!!!??
    If They had any respect for their customers they A- wouldnt have said that! and B- Done whats right, That being a replacement.
    I dont have the time or money to keep up this horrible G4, Its a horrible situation and needs to be fixed. I have never gone to the Genius bar with a problem and left in UNDER 2 hours. One day I was there for 6 HOURS, YES 6 hours!! More staff is all i can say.

    Jameswasfish:
    See my response here
    cornelius
    Message was edited by: cornelius

  • Installer works once, but never again

    I created an installer using PackageMaker. This package installs my app bundle and a local copy of postgres 9.1.
    I also created an uninstaller that runs the Postgresql un-installer script, removes my app bundle and uses pkgutil to "forget" the receipt.
    The installation on the end user machine works if the app has never been installed.
    Running the un-installer appears to remove all the necessary parts, include the .bom and .plist from the receipts db tree.
    Running the installer again ends with an error:
    PackageKit: Install Failed: PKG: pre-install scripts for "com.mycompany.myapplication.pkg"\nError Domain=PKInstallErrorDomain Code=112
    Digging through the logs I uncovered one error: psql command not found. This was in the log for the script that add roles to dbms. Interestingly, the postgres installer succeeded. pgAdmin fires up and the basic postgres schema, etc., are present.
    So why can't the installer script find psql on this second invocation?

    Hello Jnielsen,
    If you have tried the 5 R's and the iPod is still not mounting in iTunes, there are several possibilities. Additional troubleshooting for most potential causes are described in this article:
    http://support.apple.com/kb/TS1369?viewlocale=en_US
    Before taking it back to the reseller, if you have the option to do so, test it on another computer.
    Charles

  • Sketchy business/ never again

    Ive been a at&t customer going on one full yr now. And I cant believe the service I have gotten has been so bad. 4 missed appointments this week alone. Ive talked to 4 managers and nobody seems to be able to help me. They all promis phone calls and technical support to come but tgey never do. This is the second time this has happen in January of 2015 I had 6 missed appointments in a span of 2 weeks with no Internet. Not only that, I pay for 18 mbs and I only have been getting 10 mbs. Ive called 3 times for not getting the speed I pay for. But every time I call they seem to hit a special switch that bumps me up to my should be speed like magic. It makes me so frustrated that a paying customer on auto pay has to deal with such a bad company just to get what they pay for. I feel like at&t cant ask for more than a auto pay customer but yet with misleading info, sketchy business. Old equipment that breaks down whenever you turn around. Not to mention having dozen missed appointment this will never be a company I will go to again.

    Hello, !
    Thanks for posting. I'm so sorry to hear that your experiences haven't all been positive. We would appreciate the opportunity to remedy the situation, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue.
    You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns.
    -Mariana

  • SAMSUNG - never again

    16 months ago I purchased from best buy a combination of a Samsung 51" plasma tv, a Samsung wireless blue ray player, and a Yamaha surround sound system. 
    In 8 months the blue ray player died.  i worked for a couple of weeks with tech support and finally was told I had to ship it to california for repair services which would take up to 3 months.  I threw the player in the trash and purchased a Sony wireless blue ray player.
    In 16 months the tv died.  I again contacted Samsung and after an hour or so was told the TV would have to be shipped to a repair facility on the west coast.  I am on the east coast.
    I checked around locally and found that Sears will repair these tvs.  I paid them to come to the house to get an estimate, which was almost the same price as a new tv.  The repair man said if it was his, he would just buy a new one.
    I used my credit card to buy this and am trying to get the double warrantee on this item but I have my doubts. 
    Both of these units were on conditioned power in a very stable and vibration free environment.
    While I did feel Best Buy was a congenial place to shop, I will never purchase Samsung anything from anyone again.  I am also not sure I will purchase from Best Buy again.  It has only been 16 months since I spent almost $2000 with them and I have nothing left but the sound system.

    Ten_Most_Wanted wrote:
    I am new to these boards.  (I see that you are, too.)  I appreciate your sharing your experiences with your products, esp. the Samsung ones.  I am considering buying a new television now.  I was on this site for something else, and decided to look up TVs.  I found the link to these boards and decided to check them out.
    Samsung must definitely be a "hit or miss" experience, as Jimmienomam said.  If I can remember correctly, both the microwave and the television set that my parents have bought in the last couple of years were Samsung, and so far, they have worked without problems. 
    The DVD player that I bought several years ago still works well.  (I actually had a lemon at first, but with my service plan was able to have it replaced by BB.) 
    So, I was thinking about looking at Samsung for this purchase.  Also, when I looked up TVs, and clicked on "Top Rated," the first ones listed were Samsung.  (I didn't look to see when those top ratings were given, though.)
    But now, I see the negative feedback here.  I'm sure glad that I did.  It seems that even BB itself if questionable.  Where else am I going to get a new TV? 
    Maybe if I ask for opinions (about different brands) at the store, I will get feedback.  Or, would they just "recommend" Insignia, their "store brand"?
    Any recommendations (positive feedback for other brands) can go here, I could check back here in a while.  That would be appreciated.  I'll check the rest of the boards to see if I can find anything.  In the meantime, thanks for posting - up there, and below.
    Top 5 TV's for picture quality according to CNET:
    http://reviews.cnet.com/best-hdtvs/
    BB sells all of them.
    Results of the Value Electronics Flat Screen Shootout.
    http://reviews.cnet.com/8301-33199_7-57439424-221/panasonic-vt50-wins-value-electronics-2012-tv-pict...

  • Horrible Support on Apple IPad

    I got an iPad for Christmas two years ago. I used it for a year and a half and never dropped it or abused it. However, my Internet doesn't work and NO it has nothing to do with MY Internet connection because we have 3 Iphones, another Ipad, and a Mac and they all connect just fine. The thing is that when we take it to the apple store it works just fine and can connect. I don't understand this and YES I have done a hard re-set and made it so it was like a brand new Ipad.
    I have done everything and been into the Apple store twice. Something is wrong with this Ipad and we spent over $700 on it. We spent a lot of money on it and now they say that they don't know and that I need to pay $20 to even talk to someone! I think this is so messed up. It is beyond words. So then they tell me that I can send it to them and pay $200 plus dollars to get it fixed. I think this is ridiculous. Something is wrong with this Ipad and it isn't my fault. I don't want to pay $200 plus to fix it (plus when I send it in they are going to say it works just fine becuase we can connec to the internet). But everywhere else coffee shops, at school, and home....IT DOESNT pull up or show any internet connections that might be in the area.
    Oh and then there is this. I get told that I could trade it in at the Apple store by an apple store tech and then I try and do it and another apple store tech says they don't do that through the store and that I have to send it in and then see what money I could get and get sent a gift card. To me that is extreme bs. So then I call apple and they say that they don't do that and that I have to trade it in at the store and can pay the difference on a new one.
    So then I look up how much my Ipad is worth and they say $120! I paid over $700 and don't want to pay over $600 for a new one!? That is so stupid. I can't believe how many apple products that me and my family buy and this is the way we get treated when we need help. No one knows and no one is will to be nice.
    So....8 Iphones.... 6 Ipods....2 Ipads....1 computer...and if someone doesn't help me I am done. I will not buy another apple product because no one will help me with an error that seems to be not my fault.
    #oneangryanddissapointedcustomer

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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