How about some help Apple?

I can't use my CD Burner since I downloaded the new i-Tunes version 6.0 and I'm getting frustrated like so many other people on this forum. How about some help Apple?
Dell 4600 Dimension   Windows XP   Pentium 4

No reply back from Apple I see. Well I have a Dell technician coming to my house this afternoon to try to figure this out. Hopefully he can come up with something... Joey
Dell 4600 Dimension   Windows XP   Pentium 4

Similar Messages

  • How do I Help Apple Care Stop Warring with Each Other and Fix the Problem with My iPhone that They Acknowledge Creating?

    How Do I Help Apple US & Apple Europe Stop Warring With Each Other And Fix The Problem They Created?
    PROBLEM
    Apple will not replace, as promised, the iPhone 5 (A1429 GSM model) that they gave me in London, UK, with an iPhone 5 (A1429 CDMA model).
    BACKGROUND
    My iPhone 5 (A1429 CDMA model) was purchased this year in September on an existing Verizon Wireless (VZW) line using an upgrade. The purchase took place in California and the product was picked up using Apple Personal Pickup through the Cerritos Apple Retail Store. I will refer to this phone at my "original" phone.
    The original phone was taken into the Apple Store Regent Street in London, England, UK on November 15, 2012. The reason for this visit was that my original phone's camera would not focus.
    The Apple Store Regent Street verified there was a hardware problem but was unable to replace the part.
    The Apple Store Regent Street had me call the US AppleCare. At first they denied support, but then a supervisor, name can be provided upon request, approved the replacement of my original phone with an iPhone 5 (A1429 GSM model) as a temporary solution until I got back in the US. And approved that the GSM model would be replaced with a CDMA model when I came back to the US. I will refer to the GSM model as the "replacement". They gave me the case number --------.
    The Apple Store Regent Street gave me the replacement and took the original. The first replacement did not work for reasons I do not understand. They switched out the replacement several times until they got one that worked on the T-Mobile nano SIM card that I had purchased in England, UK. Please refer to the repair IDs below to track the progression of phones given to me at the Apple Store Regent Street:
    Repair ID ----------- (Nov 15)
    Repair ID ----------- (Nov 16)
    Repair ID ----------- (Nov 16)
    The following case number was either created in the UK or France between November 15 to November 24. Case number -----------
    On November 19, 2012, I went to France and purchased an Orange nano SIM card. The phone would not activate like the first two repair IDs above.
    On November 24, 2012, I went to the Apple Store Les Quatre Temps. The Genius told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault. They had me call the AppleCare UK.
    My issue was escalated to a tier 2 UK AppleCare agent. His contact information can be provided upon request. He gave me the case number -----------.
    The UK tier 2 agent became upset when he heard that I was calling from France and that the France Apple Store or France AppleCare were not helping me. He told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault.
    The UK tier 2 agent said he was working with engineers to resolve my problem and would call me back the next day on November 25, 2012.
    While at the Apple Store Les Quatre Temps, a Genius switched the phone given to from repair ID ----------- with a new one that worked with the French nano SIM card.
    Also, while at the Apple Store Les Quatre Temps, I initiated a call with AppleCare US to get assistance because it seems that AppleCare UK was more upset that France was not addressing the issue rather than helping me. I have email correspondance with the AppleCare US representative.
    A Genius at the Apple Store Les Quatre Temps switched the replacement with a new GSM model that worked on the French SIM card but would not work if restored, received a software update, or had the SIM card changed. This is the same temporary solution I received from the Apple Store Regent Street in the UK.
    By this point, I had spent between 12-14 hours in Apple Store or on the phone with an AppleCare representative.
    Upon arriving in the US, I went to my local Apple Store Brea Mall to have the replacement switched with a CDMA model. They could not support me. He told me that my CDMA phone should not have been replaced with a GSM model in the UK and that this was clearly Apple's fault. My instructions were to call AppleCare US again.
    My call with AppleCare US was escalated to a Senior Advisor, name can be provided upon request, and they gave me the case number -----------. After being on the phone with him for over an hour, his instructions were to call the Apple Store Regent Street and tell them to review my latest notes. They were to process a refund for a full retail priced iPhone 5 64BG black onto my credit card so that I could use that money to buy a new iPhone 5 64GB black at the Apple Store Brea Mall to reoslve the problem.
    The Apple Store Regent Street did not process my refund. He, name can be provided upon request, told me that the AppleCare US did not do a good job reviewing my case, that they were incapable of getting to the bottom of it like they were, and instructed me to call AppleCare US and tell them to review this case number and this repair id. I asked if he read the notes from the AppleCare US Senior Advisor and he would not confirm nor deny. When I offered to give him the case number he accepted but it seemed like would do no good. Our call was disconnected. When I tried calling back the stores automated system was turned on and I could not get back through.
    Now I have the full retail price of an iPhone 5 64GB black CDMA on my credit card and Apple will not process the refund as they said they would.
    I've, at this point, spent between 14-16 hours at Apple Stores or on the phone with AppleCare representatives, and still do not have the problem resolved.
    SOLUTION
    AppleCare US and AppleCare Europe need to resolve their internal family issues without further impacting their customers.
    Apple is to process a refund to my credit card for the cost of a full retail priced iPhone 5 64GB black.
    DESIRED OUTCOMES
    I have an iPhone 5 (A1429 CDMA model) that works in the US on VZW as it did before I received the replacement phone in the UK.
    Apple covers the cost of the solution because I did not create the problem.
    Apple resolves their internal issue without costing me more time, energy, or money.
    This becomes a case study for AppleCare so that future customers are not impacted like I have been by their support system.
    Does anyone have recommendations for me?
    Thank you!
    <Edited by Host>

    Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
    Perhaps someones knows how to further escalate the issue at Apple?

  • How about some more samsung products in the auctions ? I really don't want to bid on those crappy ipads. How about a better mix of product lines or at least some of your "new" digital coupons geared towards Samsung products????

    How about some more Samsung products in the auctions ? I really don't want to bid on those crappy ipads.
    How about a better mix of product lines or at least some of your "new" digital coupons geared towards Samsung products????

    How about some more Samsung products in the auctions ? I really don't want to bid on those crappy ipads.
    How about a better mix of product lines or at least some of your "new" digital coupons geared towards Samsung products????

  • How can I help apple make a itunes and app store in my country?

    The lack of an iTunes store and AppStore in my country(Macedonia) is frustrating, as would many other users agree. My question is not why, but how can I help apple achieve this? How can I help create both the iTunes and App store? I believe that many developers in Macedonia are more than willing to become iOS Developers, and there is a lot of music, books and movies to go around too. Please reply with an answer if and how I can help.
    Thank you in Advance

    Launch iTunes.
    Select iTunes Store in the source list on the left.
    Go to the bottom of the window and click the round flag icon.
    Europe > Macedonia
    Same for the Mac App Store.

  • How about some Windows Cyan for October?

    We all know Verizon's network is awesome!  AT&T seems to be beating you to the critical gotta-have updates for flagship devices, though!  We know you love us Windows phone users, how about just an official word from someone at Verizon that you won't forget about us loyal customers and will show us some Cortana love?  That way, we can continue to spread the word about just how awesome Verizon is, and maybe, just maybe, you'll be take that first prize from Brand Key's Customer Loyalty Engagement Index in 2015!
    Thanks in advance for your prompt and courteous reply!
    P.S. - An awesome and from-the-heart reply would build a whole lot of loyalty!

    At this point, I just don't understand why Verizon even carries WindowsPhone. There are many anecdotes about people being steered away from the phones in the store. That was certainly my experience, and I ended up ordering online just to avoid the salespeople trying to push me from it.
    What is also mystifying is why does Verizon have exclusives on these phones (Icon and even M8)? Is there some strange deal between MSFT and Verizon that involves other factors? Like maybe with 177,000 employees they've negotiated a deal for enterprise licenses for desktops and servers and as part of that they are "forced" to carry WP, and the Nokia "flagship" in particular?
    I don't get why MSFT would let Verizon take this awesome flagship phone, the Icon, and make a mockery of it. And vice versa, if it really is MSFT dragging their feet, why wouldn't Verizon be up in arms saying "hey guys you're screwing up our exclusive?" The radio silence makes it feel like nobody gives a crap, and that's just strange.

  • How about some high speed help, from these AMD 64s

    Hi Guys
     2 things
    First there is a Folding Team called MSI HQ Red Rockets, organised by RexB,
    You can see how we are doing here
    http://vspx27.stanford.edu/cgi-bin/main.py?qtype=teampage&teamnum=37766
    As it is from Stamford Univ, and is for Medical Research, it is a good cause. Some teams have 500+ members, we have 23 as of now, please join, it will test your machines speed and show what we can do.  The link to the page on the forum is under ' anything under the sun', at the top there is a sticky ' User MSI Projects'
    https://forum-en.msi.com/index.php?threadid=52015&sid=
    you can download the folding prog and start right away, for info or help just post a question, all welcome.
    2nd thing  Tiresmoke as Competition Manager, is running a poll on his latest comp for best desktop background, why not give a bit of support by voting for you favorite, even mine, and then entering the next comp. Voting finishes tomorrow.
    T/S puts a lot of work in, show him its appereciated.
    https://forum-en.msi.com/index.php?threadid=54215&sid=
    forgot to add above link
    Thanks guys  
    Jocko

    VOTING FINISHES AT 12:00 Midnight US TIME. in the desktp comp
    https://forum-en.msi.com/index.php?threadid=54215&sid=
    J

  • Noel how about some Christmas Help?

    Christmas is coming so I thought it might be easy to create a 3D Christmas ball by creating a sphere, Ring and cylinder meshes move and scale them with Photoshop 3D tools then merge the three into one.  I have manage to hang cc so all the was available for use was turning on and off some pallets and a few thing in the help menu all other menu list were all grayed out. Could not even exit Photoshop or view a document open in Photoshop CC. I had to Kill Photoshop.  I also manage to crash Photoshop.  I have mange to get thing way out in left field and the merges I tried to do were never what I expected.  I just use move along the y axis rotate around the x axis  and uniform scale then merge.   Do you know of any easy to Photoshop CC 3d tutorials for beginners.  Playing around wit Photoshop 3d tools just seem to get me into trouble and upset Photoshop.
    steping back and merge did not helg me understand whats going on
    hang
    left field
    crash

    I haven't done much of any 3D work recently, but when I did do so a year or two ago I found Photoshop CS6 pretty touchy at the time.  It's wise to save often.  But beyond that, there's a lot to get used to.  It works its way, and you have to bend to it.
    For the 3D stuff I did, once I initially developed my scenes - which took some doing as you are finding - I could manipulate things pretty easily.  In short, kind of tough to set up initially, with things getting in odd positions this way and that unexpectedly, but once I learned a few things that work and a few things not to do, it started to behave much better.  Keep at it for a while, it gets easier.
    Also, the 3D modeling aspects of Photoshop seem VERY dependent on the quality of your display driver.
    Just for you, I just threw together a 3D model of a couple of Christmas balls.  No crashes here...
    http://Noel.ProDigitalSoftware.com/temp/3D_Christmas_Balls.zip
    -Noel

  • How About Some Standard Standards For Keyword Hierarchy?

    After reading Wolf Eilers post in the "Respect Keyword Hierarchy when importing" thread, I tried his example and exported a RAW file with the "Outdoor>Landscape" example he gave and then re-imported the jpeg. It came back in with Landscape as the parent of Outdoor, that is backwards from what I intended. Go figure.
    If LR respects ">" as indicating a parent-child relationship between keywords it is fine with me. However, Microsoft decided to use "/" because there is apparently no XMP standard for keyword hierarchies. Wouldn't it be nice if Adobe, Microsoft, and Apple too got together and set a defacto standard for keyword hierarchies. As it is now, I can create a keyword "Outdoor/Landscape" in LR and have it appear in Vista Photo Gallery with Landscape as a child of Outdoor. However, if re-imported into LR it comes in as "Outdoor/Landscape". Can't we just all get along?

    Absolutely no. A completely pointless exercise. As there can be no standard for such a thing. As people have so many, very different ways of filing things. It like suggesting that we all use the same folder tree for filing on our computers. Our relationship to keywords and their meaning will change.
    Take Brad Pitt, would you put him under Actor, celebrity or relative. His mum would file him under Son/Family.
    What about places. I use UK, Europe, Asia, Africa...as top level domains. Now someone who lives in Japan would have Japan as home and the UK as Europe/UK. Some people may like to file musical acts by city of origin, others by genre, neither is wrong and both are correct for the right person. Being able to do both would be even better.
    You just design a heirachy that suits yourself. Adobe just has to find a way of respecting that and allowing you to transfer that heirarchy intact between apps.
    Someone else posted this example of heirachy. Which will work well for some, but not for others. Plus, in context of what you ask, remember everyone's family structure is different so how can you possibly have a 'standard' heirachy.
    http://www.flickr.com/photo_zoom.gne?id=98612897&size=o
    In your example above, I wouldn't use Outdoor and Landscape as Landscape. As for my filing I simply do not have an inside and outside category. I probably wouldn't even have a landscape category either, I would file them under location in a heirachical tree like UK/Wales/West Glamorgan/Gower/Rhosilli/Headland. I may add Landscape as a key word, but would not use it as a category as the heirachy tree above makes more sense to me as I can remember where things are.
    I also file everthing by date in my OS as I can remember when I took things reasonably well and that ensures I have a coherent filing system onto which I can apply a database.

  • How about some recent observations from a user who completed an update to iOS 5.0.1 on their iPhone 4 on Nov. 10, 2011?

    1) Battery was fully charged after update, and just under 6 hours later with no owner interaction (sleeping), the battery level was down to 9%.
    2) Discovered on the Usage screen, that both usage and standby were exactly the same at just under 6 hours. (How was the phone in use when I was sleeping?)
    3) Both iCloud Backup, Location Services, Automatic Time/Date setting, and Bluetooth were all turned off, and WiFi was enabled, an Alarm was set, but no apps were open or running.
    I grabbed screenshots of the Usage and About screens if those would be helpful.
    Any idea on how to resolve this battery drain issue?
    Prior to the update, my battery was lasting almost 3 days on standby running iOS 5 with iCloud Backup, Locations Services, Automatic Time/Date setting, and Bluetooth turned off. Thank you for your support, time and attention.

    Yes, I would upgrade, you will just fine. After you upgrade, you will see some new things. not sure what you have now, but you'll be alright.

  • How about some New Forums for JSC?

    I read somewhere that the JSC forum is Sun's highest activity forum. The trouble is, there's a lot of information mixed together.
    Would it be possible to create several forums (or subforums) for JSC? Here's some I'd suggest:
    Help: newbie requests for JSC help (like how do I create a datatable)
    Problems: place to ask for help with technical problems, like DB connectivity, use with a given server, installation problems, etc.
    Bugs: Bugs, deficiencies and workarounds
    Examples/Solutions: place to show nifty tricks that have been found, or how to do something complicated.
    Suggestions: Suggestions for the JSC team
    General: Other stuff not covered above.
    IMHO, breaking the forum into these logical groups would make the forum much more useful. Perhaps the categories above aren't perfect or complete. However, something in this direction would be good.

    In a perfect world, the topics would be sorted into forums. However, these could be left in general, and start with the new categories empty. At least new discussion would be more organized.
    It would also be extremely helpful to move old, obsolete topics to somewhere else, or delete them. I don't now how many times I've begun reading a post only to find it applies to an earlier version of creator, and since then the bug, problem or whatever has been fixed anyway.

  • How about some easy (any) customer service like a # to call or a button to click?

    I'm having an issue and can't check out my order (over the evening - multiple tries).  That's just the immediate issue - and so done with all the others.  Previously tried the iPhone app and could never log in over a week so deleted it after reading it was a common issue (from BB support on the forums here).  Couldn't use my "BestBuy Elite" account credentials to access posting on the forums so had to create a separate forum account. :/  It takes repeated searching to find how to even express any satisfaction/dissatisfaction let alone impossible to find a way to contact anyone other than forums (well, other than physically walking in to a store).  I'd say customer service is rather lacking.
    Anyway, trying to check out my cart and it keeps kicking back with no error message, pop up, alert, whatever, to the same page and asking for all the same information again.  Yes, I've tried multiple computers and browsers/browser versions.  If it's going to be this hard to give you my money, forget it.  I'll gladly pay more somewhere else where I can actually get an order through or more importantly a quick means to customer service when I'm having an issue.  I understand technical issues but that's where customer support comes in.  Seems a lot of issues and little of support.
    Don't bother with a follow up.  I'm done.  and expect this to be deleted shortly since "one" unhappy customer can easily be considered the cost of doing business if they're getting everyone elses money.
    (yes, this can be considered a 'rage quit'.  Easy to do when so many others can offer the same products with better service and same or better prices - even higher prices are worth it if the service is there)

    Hello lzrdfrt,
    There seem to be multiple issues all wrapped into one with a side order of confusion. Online ordering should be smooth and hassle-free, and it seems like it has been everything but. When something goes wrong, you are right in that we should be there to support you 24/7 to ensure we fix what’s going wrong.  I’m sorry that you’ve been unable to reach us regarding this, and I want to provide you with the support you need.
    We have many avenues in which you may reach out to us listed on our Contact Us page. This page lists our phone number, email address, forum pages, and our Facebook page along with our Twitter handle. It also includes self-help sections that answer most questions.  While you are not looking for follow up, I do want to try and sort out the many issues you mention one by one to make sure that your concerns are addressed.
    1)      iPhone App: I’m not too sure why you ran into problems, but there was a new update to this application made available on February 12th of this year that corrected some minor issues and has some additional improvements. As it is a free app, I might suggest downloading it and give it another try.
    2)      Best Buy Elite: You are right in that you can’t use the same credentials for your My Best Buy account for your forum account. We are aware that many Best Buy accounts for different programs can make things confusing, but we are working on this. Just recently, we combined our BestBuy.com and our My Best Buy programs to work with one account.
    3)      Cart Not Working:  This one is a little harder to give a concrete answer to. Usually, the only time an item may be added to a cart is if it’s available online. If the item goes out of stock, we try and update our website as soon as possible. You may have attempted to add an item to your cart that was out of stock, but not showing its correct status as it changed during your viewing of the item.  However, without seeing it happen or knowing what item you were looking to purchase, I can’t let you know for certain. What were you attempting to purchase?
    I realize that you are looking for a place to express your dissatisfaction, and this is one of the many great places to do this. We do try our best to address all concerns that come our way, as we realize there are areas in need of improvement. Thank you for letting us know of your experiences as your feedback is vital for us to know if we are heading in the right direction.
    If you have any questions or further concerns, please don’t hesitate to ask.
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • How about some specs on the Audigy/X-fi J1 hea

    Many cases out there come with two front-panel audio jacks. One for headphones, and the other for the microphone. The Audigy and X-fi include a header (referred to as J) for OEMs to connect these. Information on using this jack is provided to large OEM's like Dell. However, Creative is a little hesitant tp help with the highly experienced mod community.Anyways, lets start with information on the passi've AC97 front-panel dongles that come with most cases. These are expected to be used with the onboard AC97 audio on your motherboard.Here is your typical NC (Normally Closed), switching type, 3 conductor (ring-tip-sleeve) mini-phone jack. This is the type of jack used on most front panels:
    <IMG src="http://www.jve.com/images/typical.jpg">The connection to the sleeve is the rectangle on the left. The upper line with the notch is the connection to the ring, and the lower line with the notch is the connection to the tip. The jack also has two normally closed switches that connect to the contacts themselves. Wiring connections are illustrated with white circles. In a typical front panel setup, two of these are soldered onto a PCB with a header. Wires attached to this header are then run to the appropriate connections on your motherboards on-board audio.Now lets look at how an AC97 front panel headphone jack works:<IMG src="http://www.jve.com/images/fphp.jpg">
    As you can see the switches in the jack are normally closed... So the signal passes from your motherboard, up the wire, into the headphone jack, back through the wire, into your motherboard. When a jack is plugged in, the switches are open, breaking the signal back to your motherboard.Now... I have to mention some ugliness. Some case manufacturers (*cough* Coolermaster, *cough* Silverstone) do something like this on the wires that connect to the motherboard:
    <IMG src="http://www.jve.com/images/cooler.jpg">
    This will result in your backpanel outputs (in other words, your speakers) continuing to receive a signal while you have headphones hooked up. Note that sometimes this is also accomplished with some trickery on the front panel dongle PCB.Here is how an AC97 microphone jack is expected to be wired:
    <IMG src="http://www.jve.com/images/fphp2.jpg">
    I haven't looked into the details of the microphone jack as much, but this is what you will see.Next I will go into Creatives J header. Here is the confirmed pin-out for the J header:
    <IMG src="http://www.jve.com/images/fpoem.jpg">Note this is how the header is mounted on the card:<IMG src="http://www.jve.com/images/audigyj.jpg">
    Pin 3, the headphone detection pin, is of particular interest. When this is switched to ground your back-panel connected will mute. These are the descriptions for the other pins floating around on the net, however I am not able to confirm their accuracy yet:
    <BLOCKQUOTE dir=ltr>
    <EM>#5 Back-panel Mute -- short to ground</EM>
    <EM>#7 key pin (shouldn't be there)</EM><I>#9 MIC IN MUTE -- ground when mic isn't plugged in, +2VDC when mic is plugged in</I><I>#0 Audio cable detect -- will be ground when headphones are plugged in</I>[/quote]
    <EM></EM>Pin 3 mutes all the speakers from my tests, however despite the the descriptions of others... grounding pin 5 appears to do nothing... not even mute the back microphone.Pin 9 doesn't appear to mute the microphone either. I am thinking if this pin gives 2V when the microphone is plugged in, that it is intended for optional analog circuits present on some panels (Microphone volume for instance). The AC97 spec provides a 5V pin for this, although no one seems to use it. I don't have the equipment handy on me to investigate further.Now... backtracking a bit here... if you read my previous post, you should see connecting the signal returns on your AC97 front-panel headphone jack to the headphone detection pin (#3) is a useless exercise. This pin is expecting to be grounded when the headphones are present.Essentially for the headphones Creative is requiring OEM's use this sort of jack:<IMG height=343 src="http://www.jve.com/images/bettaj.jpg" width=47>
    This jack has a switch which is normally open. When a plug is inserted the switch closes. This kind of jack is purchasable from Foxconn and is present on the rare Intel HD Audio front panel dongles.... so they are available. (Intel HD Audio front panels are a whole different discussion, and have no direct relation to the J header.)Onto a few other things.... There was some talk of the microphone front-panel jack being mute without something in the back-panel mic jack. I however found the microphone front-panel jack did work, however the signal sounded a bit poorer. I did not investigate further.
    It is understood that AC97 front-panel dongles are of limited use with the J header. However modders and prefectionists like myself ARE capable of building a frontpanel that fully complies with the requirements of the J header. The smaller pins on the header are already sufficient to keep any newbie that may damage his card, far away.
    Will Creative please save us some time and reveal specifications for the J header? I already know what most of the pins do.Message Edited by twistedemotions on 09-20-2005 2:50 PM

    Many cases out there come with two front-panel audio jacks. One for headphones, and the other for the microphone. The Audigy and X-fi include a header (referred to as J) for OEMs to connect these. Information on using this jack is provided to large OEM's like Dell. However, Creative is a little hesitant tp help with the highly experienced mod community.Anyways, lets start with information on the passi've AC97 front-panel dongles that come with most cases. These are expected to be used with the onboard AC97 audio on your motherboard.Here is your typical NC (Normally Closed), switching type, 3 conductor (ring-tip-sleeve) mini-phone jack. This is the type of jack used on most front panels:
    <IMG src="http://www.jve.com/images/typical.jpg">The connection to the sleeve is the rectangle on the left. The upper line with the notch is the connection to the ring, and the lower line with the notch is the connection to the tip. The jack also has two normally closed switches that connect to the contacts themselves. Wiring connections are illustrated with white circles. In a typical front panel setup, two of these are soldered onto a PCB with a header. Wires attached to this header are then run to the appropriate connections on your motherboards on-board audio.Now lets look at how an AC97 front panel headphone jack works:<IMG src="http://www.jve.com/images/fphp.jpg">
    As you can see the switches in the jack are normally closed... So the signal passes from your motherboard, up the wire, into the headphone jack, back through the wire, into your motherboard. When a jack is plugged in, the switches are open, breaking the signal back to your motherboard.Now... I have to mention some ugliness. Some case manufacturers (*cough* Coolermaster, *cough* Silverstone) do something like this on the wires that connect to the motherboard:
    <IMG src="http://www.jve.com/images/cooler.jpg">
    This will result in your backpanel outputs (in other words, your speakers) continuing to receive a signal while you have headphones hooked up. Note that sometimes this is also accomplished with some trickery on the front panel dongle PCB.Here is how an AC97 microphone jack is expected to be wired:
    <IMG src="http://www.jve.com/images/fphp2.jpg">
    I haven't looked into the details of the microphone jack as much, but this is what you will see.Next I will go into Creatives J header. Here is the confirmed pin-out for the J header:
    <IMG src="http://www.jve.com/images/fpoem.jpg">Note this is how the header is mounted on the card:<IMG src="http://www.jve.com/images/audigyj.jpg">
    Pin 3, the headphone detection pin, is of particular interest. When this is switched to ground your back-panel connected will mute. These are the descriptions for the other pins floating around on the net, however I am not able to confirm their accuracy yet:
    <BLOCKQUOTE dir=ltr>
    <EM>#5 Back-panel Mute -- short to ground</EM>
    <EM>#7 key pin (shouldn't be there)</EM><I>#9 MIC IN MUTE -- ground when mic isn't plugged in, +2VDC when mic is plugged in</I><I>#0 Audio cable detect -- will be ground when headphones are plugged in</I>[/quote]
    <EM></EM>Pin 3 mutes all the speakers from my tests, however despite the the descriptions of others... grounding pin 5 appears to do nothing... not even mute the back microphone.Pin 9 doesn't appear to mute the microphone either. I am thinking if this pin gives 2V when the microphone is plugged in, that it is intended for optional analog circuits present on some panels (Microphone volume for instance). The AC97 spec provides a 5V pin for this, although no one seems to use it. I don't have the equipment handy on me to investigate further.Now... backtracking a bit here... if you read my previous post, you should see connecting the signal returns on your AC97 front-panel headphone jack to the headphone detection pin (#3) is a useless exercise. This pin is expecting to be grounded when the headphones are present.Essentially for the headphones Creative is requiring OEM's use this sort of jack:<IMG height=343 src="http://www.jve.com/images/bettaj.jpg" width=47>
    This jack has a switch which is normally open. When a plug is inserted the switch closes. This kind of jack is purchasable from Foxconn and is present on the rare Intel HD Audio front panel dongles.... so they are available. (Intel HD Audio front panels are a whole different discussion, and have no direct relation to the J header.)Onto a few other things.... There was some talk of the microphone front-panel jack being mute without something in the back-panel mic jack. I however found the microphone front-panel jack did work, however the signal sounded a bit poorer. I did not investigate further.
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