How can create report to get the all SAP transactions available to CSRs

Question

Hi,
The user like to have the format of report as follows:
SAP transactions      Transaction desription     CSR 1     CSR 2     CSR 3      u2026etc.
VA01                                     order entry      Yes     No     No     
VA02                                     order change     Yes     No     No     
VA03                                     order display     Yes     Yes     No     
u2026etc.                    
( Of course the above entries donu2019t make any sense as u2013 Itu2019s just an example )
1) I think CSR means Customer Service Representative, where it is residing means in which table ?or How can I get CSR1,CSR2.....?
2)How can I get the all SAP transactions available to CSRs ?(first column)
3)How to find the which transaction is available to CSRs ? so that I can mark it is as Yes else NO

Answer 1

I am not able to show the correct format as all get mixed when I post thread:
SAP transactions  Transaction desription CSR 1 CSR 2 CSR 3 u2026etc.
VA01                                  order entry     Yes    No           No
VA02                                  order change  Yes    No         No
VA03                                  order display  Yes    Yes        No
u2026etc.
( Of course the above entries donu2019t make any sense as u2013 Itu2019s just an example )
First column is Sap transactins,
second column is Transaction description
third column is CSR1,
fourth column is CSR2,
and soon.
In the first column I need to display list of all sap transactions available to CSR,
In the second column I need to display the transaction description
from third onwords I need to display CSR1
in fourth CSR2 and soon .
Please let me know for any questions,I appreciate for the reply .